
- The selected candidate will act as primary interface to the customer for technical support on our products and services to achieve our goal of converting design wins to
- Provides First level tech support at system level to RnD teams across all
- Actively and consistently seeks new customers within associated focus markets.
- Visits customers and potential customers to develop relationships, follow up on leads, set grower trials, close sales opportunities, and provide technical information.
- Meets established sales budget and targets (revenue, profit, expense) goals.
- Delivers sales presentations and closes sales in a professional manner.
- Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.
- Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
- Promptly resolves technical queries for
- Develop deep customer relationships and drive exemplary customer
- Coordinate with multi geographical teams for technical support to customer’s design
- Travel across clients (within India) to support
- Build credibility at all levels at client’s R&D
- Diligently communicates with industry leaders and enhances Tinymesh’s image.
- Takes a leadership role in the establishment of field-based grower specific product trials.

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Professional experience in Python – Mandatory experience
Basic knowledge of any BI Tool (Microsoft Power BI, Tableau etc.) and experience in R
will be an added advantage
Proficient in Excel
Good verbal and written communication skills
Key Responsibilities:
Analyze data trends and provide intelligent business insights, monitor operational and
business metrics
Complete ownership of business excellence dashboard and preparation of reports for
senior management stating trends, patterns, and predictions using relevant data
Review, validate and analyse data points and implement new data analysis
methodologies
Perform data profiling to identify and understand anomalies
Perform analysis to assess quality and meaning of data
Develop policies and procedures for the collection and analysis of data
Analyse existing process with the help of data and propose process change and/or lead
process re-engineering initiatives
Use BI Tools (Microsoft Power BI/Tableau) and develop and manage BI solutions
Experience: 8-10yrs
Notice Period: max 15days
Must-haves*
1. Knowledge about Database/NoSQL DB hosting fundamentals (RDS multi-AZ, DynamoDB, MongoDB, and such)
2. Knowledge of different storage platforms on AWS (EBS, EFS, FSx) - mounting persistent volumes with Docker Containers
3. In-depth knowledge of Security principles on AWS (WAF, DDoS, Security Groups, NACL's, IAM groups, and SSO)
4. Knowledge on CI/CD platforms is required (Jenkins, GitHub actions, etc.) - Migration of AWS Code pipelines to GitHub actions
5. Knowledge of vast variety of AWS services (SNS, SES, SQS, Athena, Kinesis, S3, ECS, EKS, etc.) is required
6. Knowledge on Infrastructure as Code tool is required We use Cloudformation. (Terraform is a plus), ideally, we would like to migrate to Terraform from CloudFormation
7. Setting CloudWatch Alarms and SMS/Email Slack alerts.
8. Some Knowledge on configuring any kind of monitoring tool such as Prometheus, Dynatrace, etc. (We currently use Datadog, CloudWatch)
9. Experience with any CDN provider configurations (Cloudflare, Fastly, or CloudFront)
10. Experience with either Python or Go scripting language.
11. Experience with Git branching strategy
12. Containers hosting knowledge on both Windows and Linux
The below list is *Nice to Have*
1. Integration experience with Code Quality tools (SonarQube, NetSparker, etc) with CI/CD
2. Kubernetes
3. CDN's other than CloudFront (Cloudflare, Fastly, etc)
4. Collaboration with multiple teams
5. GitOps
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!


Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before.
You: Hungry, results-driven with a startup mindset.
Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B. We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!
We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world.
We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.
Requirements:
- Minimum 3+ years of hands-on development experience
- Strong in Java, Go, JavaScript.
- Having hands on experience with programming in other languages is a plus
- Strong understanding and experience with high scale and high-performance distributed systems
- Well versed with REST and micro services as well API design experience
- Basic knowledge of spring and AngularJS
- Hands on experience with Git, CI/CD frameworks
- Hands on experience with NO SQL, SQL data stores
- Making complex technical and design decisions
- Conducting performance tests and performance improvement
- Being a part of and supporting our user community
- Critical thinker and good problem-solver.
- Prior experience with building extensions/plugins for browsers, IDEs is a plus
- Prior experience with AWS, Docker, Kafka is a plus
• Expertise in spearheading IT projects and ensuring delivery of projects in compliance to the Cost, Schedule, Scope and Quality parameters.
• Ensure that all projects are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ability to Ensure resource availability and allocation to accomplish objectives.
• Handle multiple clients at the same time and working is a dynamic environment
• Discuss with business customer or client to define project scope, requirements and deliverables
• Perform requirements gathering and analysis to include business requirements, project features, current system integration and documentation, business process, development of implementation plans.
• Develop and implement test plans/scenarios to ensure successful delivery of a project.
• Develop Accurately determine, assign, track and manage project task, activity, documentation, time information per internal standards.
• Define communication plan for all stakeholders, get buy-in for status report format and communicate on defined frequency.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Coordinate and integrates project activities, lead the team.
• Track project performance using appropriate KPIs, metrics, tools, and techniques.
• Solve team conflicts and problem, take corrective actions when problem arises.
• Lend support to various business and technology teams as necessary during project delivery.
Requirements:
• Thorough working knowledge of the SDLC/Agilemodels/methodologies/, HR systems (like SAP, Oracle, etc.)and their direct implementation to projects.
• Strong project management skills with software development projects
• Ability to apply common, object-oriented modelling techniques, including UML, use case, activity and sequence diagrams.
• Experience with requirements management, use case and modelling tools.
• Strong familiarity with project management software tools, methodologies, and best practices
• Must have 7+ years of total experience and at least 3-4 years of Project Management Experience
• Knowledge of Lean and Six Sigma is a plus
• PMP / PRINCE II certification is a plus.

• Professional Experience with HTML, CSS, JavaScript is required
• Experience with JavaScript-based MVC frameworks, especially AngularJS / Vue Js/
similar frameworks is required.
• Knowledge of RESTful services, especially NodeJS is required
• Experience in TypeScript, Git, and unit tests is required
• Proficiency with Object-Oriented design principles and working knowledge of Linux OS.
• Ability to articulate and quickly adopt development best practices.
• Excellent organizational and communication skills
• Willingness to work as a member of a team, including participating in peer code reviews
and maintaining project and operational documentation.
• Ability to work as part of a geographically diverse team
• Ability to communicate with both technical and non-technical people
• B. Tech or M. Tech in Computer Science or equivalent

Hands -on experience with the following technologies is needed:
- Good Knowledge of Python & Django Framework.
- Experience in Git or any Version control systems.
- Experience in SQL Databases like MySQL and PostgreSQL.
- Knowledge of NoSQL Databases like Mongodb.
- Worked on Django based live projects.
- To implement microservices using Django rest framework.
- Handling various technical aspects like coding of modules using the given design specifications
- Debugging and fixing the defects as well as analyzing its root cause.
- Deployment(AWS) and monitoring of the live project.
- Mentoring junior developers.
Knowledge/Experience of AWS will be a big plus
Preferred Qualifications:
B-Tech-IT/B-Tech -CSE/BCA or any degree in the relevant field
Required Experience:
3 – 6 Years
We are looking for a data-driven & creative Performance Marketer with 3-5 years of experience for a high-growth healthcare start-up.
This role will be very hands-on in the beginning, but if you have what it takes, you will eventually take up hiring and capacity building.
Responsibilities:
* Take care of all the digital marketing efforts end to end.
* Run highly targeted & optimised paid campaigns on Facebook & Google.
* Maintain campaign calendar by collaborating with Strategy & Marketing teams
* Set up process to identify, track & analyse KPIs efficiently
* Ensure that the ads are not just reaching a large number of audience, but the right audience.
* Budgeting
* SEO optimisation
* Work with the content and design teams to make compelling ad creatives
* Help achieve digital sales targets and our growth target by making use of conventional and unconventional platforms.
* Hire and build marketing capacity as required
Requirements:
* 3-5 years of hands-on experience with all different types of Facebook ads & Google ads.
* Sound knowledge of Facebook Pixel & Google conversion tracking.
* Data-driven & organised, with good analytical skills
* Creative edge
* Attention to detail
* Self-motivated and eager to learn and grow with the team



