Technical Sales Manager

Role Summary:

We are seeking a motivated Pre-Sales Email Marketing Executive to support our lead generation efforts through targeted email campaigns. In this role, you will work closely with the sales and marketing teams to create, implement, and optimize email strategies that drive engagement, nurture leads, and maximize conversions.

Key Responsibilities:

• Email Campaign Management: Design and execute pre-sales email campaigns focused on lead generation, segmentation, and nurturing, aligning with the company’s overall sales strategy.

• Content Development: Draft persuasive, engaging email content that resonates with target audiences, maintaining brand voice and tone across all communications.

• Lead Nurturing: Collaborate with sales teams to design and implement lead nurturing workflows, ensuring prospects move smoothly through the sales funnel.

• Market Research: Stay informed on email marketing trends, industry best practices, and competitor strategies to continually improve campaign effectiveness.

Qualifications and Skills

• Minimum high school diploma in any stream.

• At least 6 months of experience working in a digital marketing company.

• Proficiency in generating leads for SEO, Social Media Marketing, and Website Design and Development services.

• Experience in lead generation specifically targeting audiences in the US, Canada, and UK markets.

The role is responsible for building a vertical payments experience across all the payments for a Vehicle. All users are from cities in tier 2/3/4 who are mobile-first and have close to no exposure to digital payments

BlackBuck will be building a network of merchants across multiple categories and will be driving payments via in-house payment solutions and 3rd party integrations

• Own the strategic vision and product roadmap
• Create a clear career path for your managers and the team beneath. Nurture and grow them with regular and deep
• Contribute to product strategy, manage business goals and develop teams
• Define simple and easy to use digital payments experience for tier 2/3/4 customers
• Define user stories for end-to-end features
• Regularly coordinate with multiple 3rd parties for integrations
• Work closely with engineering teams and design teams to deliver the product to market on timelines
• Define metrics to measure the health and success of all features

• Have an entrepreneurial spirit and possess a total of 7 -8 years of experience and spent at least 4-5 years in product management of which must have spent at least 2 years in Indian payment ecosystem and a track record of creating innovative solutions
• Demonstrated success as product manager for large-scale consumer-facing products

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Job Description:

We are seeking an experienced NetSuite Developer with strong hands-on experience in SuiteScript, workflow management, and PDF handling. The ideal candidate will also have proficiency in Celigo integration and excellent English communication skills.

Key Responsibilities:

• Develop and customize NetSuite solutions using SuiteScript 2.0 and 2.1.
• Design, implement, and manage complex workflows within NetSuite.
• Handle PDF generation and customization within NetSuite.
• Integrate third-party applications and automate processes using Celigo.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Provide technical support and guidance for NetSuite-related issues.

Requirements:

• Proven hands-on experience with SuiteScript 2.0 and 2.1.
• Strong expertise in NetSuite workflow management and PDF handling.
• Solid experience with Celigo integration tools.
• Excellent verbal and written English communication skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

• NetSuite certification or relevant technical certifications is a plus.
• Familiarity with other integration tools and platforms.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

• Love for coding: A fanatic about writing beautiful and scalable code.
• Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 
• Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
• Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

• BE/BTech in Computer Science or related field. 
• Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

• Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
• Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
• Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.

Technical Competencies 

• Experience in testing web-based applications.
• Experience in Systems Integration Testing and System Testing
• Understanding of SDLC models like Waterfall, Agile
• Knowledge of testing process and activities (STLC)
• Automotive domain knowledge will be a huge advantage
• Ability to excel in usage of different tools
• Experienced in creating and developing Test Plan, Test Cases, Test Scripts, Test Reports, and

Defect Reports for Manual tests and Automated tests. 

• Extensively performed Functional, System, Regression testing, and Sanity testing
• Experience in Defect Tracking tools such as HP ALM Quality Center, Rational Clear Quest, JIRA

&         DevOps. 

• Strong skills in test planning/designing/execution and analyzing user requirements as well as

                writing Test scripts for usability and GUI testing apart from functional testing 

• 1-4 years of End to End application testing experience
• Experience or thorough understanding of Automotive industry and processes followed.
• Experience/knowledge in Automation Testing using Selenium Web Driver, QTP, IDE etc
• Experience/knowledge in Performance Testing using tools such as Load Runner, JMeter.

Experience 

• 2-4 years of Functional Testing (Manual) experience
• 2-4 years of AGILE experience
• 2-4 years of hands on experience in all types of Black Box testing (Smoke, Sanity, System,

Integration, Regression, UAT) 

• Automotive domain knowledge preferred and will be an added advantage
• Immediate joiners preferred

• Work with stakeholders across the business to ensure that user stories are clearly defined, delivered, and approved for deployment
• Translate business requirements into detailed system requirements and technical design specifications
• Investigate, model, define and document required business processes
• Carry out requirements analysis for change requests including requirements gathering and participating in workshops to understand project objectives and scope
• To work with other business analysts and members of Group Infrastructure to develop realistic solutions to business requirements, taking into account budgets, timescales and costs
• Support the development of training and implementation material
• Assist in integration and acceptance testing
• Participate in sprint planning where applicable

Key Skills

• Experience using agile project management tools such as Pivotal Tracker
• Experience working within Scrum or other agile teams
• Experience in working with Marketing and Events tools such as Eventsforce
• Experience of working in a technology-focused company