Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.
Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.
What you will do:
- Partnering with Customer Success team to establish relationships with current account contacts, ensuring smooth transition of closed deals
- Confidently networking within customer accounts to identify opportunities and navigating throughout the organization
- Qualifying leads, converting to opportunities and closing deals for new business in existing customer accounts while maintaining visibility over overall account activity
- Presenting demo software platform to various industries and executives
- Conducting market research to identify selling possibilities and evaluating customer needs
- Leveraging internal resources to help accelerate sales process or mitigate risk
- Ensuring sales processes and documentation are accurate and timely for transparency throughout the account team
- Collaborating with Marketing by providing feedback and input on customer marketing campaigns
What you need to have:
- At least 4-10 years of inside sales experience, particularly for a SaaS product selling in India market
- A positive and energetic personality, excellent listening skills, and professional presentation skills
- Ability to explain cloud software and technical concepts to a wide-ranging audience
- A proven track record. You can't wait to tell us how awesome you are at generating new business
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.
Key Responsibilities:
- Lead, manage, and motivate a team of customer service agents to achieve performance targets.
- Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
- Handle escalated customer queries and resolve issues efficiently.
- Ensure adherence to company policies, procedures, and quality standards.
- Maintain and report on team KPIs and provide regular performance updates to management.
- Facilitate training and development programs to enhance team skills and knowledge.
- Foster a positive and collaborative work environment.
Requirements:
- Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
- Strong communication and interpersonal skills.
- Ability to work under pressure and handle multiple priorities.
- Proficiency in MS Office and CRM software.
- Ability to motivate, mentor, and guide a team towards achieving business goals.
If you're passionate about leadership and customer service, apply today to join our team in Pune!
Title: Education Counsellor
Company: Soft Crayons Tech Solutions
Locations: Noida Sector-2, Uttar Pradesh
Experience: Minimum 1 year in training
About Us:
Soft Crayons Tech Solutions is a leading technology training institute dedicated to providing high-quality education in various design and IT domains, Noida Sector-2,
Key Responsibilities:
Your primary role is to provide guidance and support to students in their academic and career endeavors. . Your responsibilities include assessing students' interests, skills, and goals, and then offering advice on course selection like, SOFTWARE TESTING,DIGITAL MARKETING,GRAPHIC DESIGNING,SECURITY,APP DESIGN, AUTOCAD , DATA SCIENCE Additionally, you will stay updated on admission requirements to provide accurate information to clients. Excellent communication skills, empathy, and a deep understanding of various educational pathways are essential for success in this role. Your guidance will empower students to make well-informed decisions that shape their future educational and career achievements.
Minimum 1 year of experience
Excellent communication and presentation skills.
Ability to adapt training methods to accommodate various learning styles.
Patience, empathy, and a passion for teaching and mentoring
Python
Go Programming (Golang)The Role:
We are looking for an enthusiastic Senior Python Developer, who adopts a hands-on approach and loves to build scalable, distributed and large web / mobile products. You would be responsible for designing the architecture, reviewing the code, building the technology and deploying web/mobile applications.
Responsibilities:
- Own the product development from scratch.
- Design and implementation of low-latency, high-availability, and performant applications.
- Contribute to discussion on software architecture while mentoring a team of developers.
- Participate in code reviews, design reviews, SCRUM ceremonies, and troubleshoot to ensure uptime for live systems etc.
Requirements:
- Bachelor's degree in a technology-related field from a premier college.
- Prior 3+ years of experience in back-end development (Python/ Golang) in a start-up or a dynamic work environment.
- Good exposure in writing and optimizing SQL for high-performance systems.
- Understanding of asyncio and eventloop/ uvloop concepts. Knowledge of frameworks such as Quart/ Fastapi/ Starlette is preferred.
- Knowledge of AWS; Caching technologies like Redis, Memcache; ELK; mySQL Databases, etc.
- Strong understanding of System Design, Microservice Architecture, Kafka, Pub/Sub, Message queues, and in-memory data stores etc.
- Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.
Java
NodeJS (Node.js)Python
Android Development
iOS App DevelopmentRoles and Responsibility :
- This position requires you to lead and manage the whole engineering team.
- Manage your OKRs, contribute to product strategy and help develop your team.
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- You work closely with the Product Management, Business Development, and Operations team and enable them by providing scalable and high-quality technology solutions at a rapid pace.
- Architect & design technically robust, flexible, and scalable solutions.
- Lead multiple modules, third party integrations and business partners integration.
- Taking architectural decisions, defining high level and low level design.
- Track record of bringing in and growing engineering talent and more to be shared via email.
Skills you are expected to have :
- Hands-on experience in advanced Golang, Python, PHP, Reactjs, React Native PWA, Javascript, AWS Cloud Services.
- Deep understanding of technologies, high level design, low level design in a secure, scalable and available set-up.
- Deep understanding & expertise with highly transactional, large relational and complex systems.
- Hands-on experience in system design, architecture or developing distributed systems.
- Should be good in writing code keeping scalability, flexibility and monitoring at center.
- Good understanding of source control tools GIT, Jira and Bitbucket, code reviews etc.
- Preferable experience in Django and Laravel frameworks, but not limited to these only.
- Experience in the development of robust and scalable Rest APIs and APIs testing tools such as postman etc.
- Experience in micro service-based development would be a plus.
- Experience in queuing systems such as rabbitMQ, Active MQ would be a plus.
- Experience in AWS cloud services.
- Experience and understanding of CI/CD pipeline.
- Good analytical and communication skills.
- Candidates from the fintech domain would be preferred (Payments/ Banking/ Wallets/ Insurance/ Financial Markets).
About Us :
- We are a consumer lending fintech start-up on a mission to provide Fair Finance to Everyone. We have raised $15 million in debt and equity funding from leading angels that have previously backed Ola, Oyo, Myntra, Uniphore and 1mg as well as marquee NBFCs.
- Our loans are originated in partnership with 1000+ merchants who are present in over 80 cities -
- Leading healthcare chains: Indra IVF, Partha Dental, VLCC
- Home improvements: Asian Paints, Design Cafe, @home by Nilkamal
- Education : upGrad, Toppr, Board Infinity, Career Point, Bansal Learning, Miles Education E-Bikes - Ampere, Hero Electric, Lectrix, Benlng
- Our founding team has worked at fintech companies in London where they won a Banking Technology Award for Best Mobile Initiative as well as Indian FinTechs such as Coverfox and Liquiloans.
- The team has extensive experience in credit, investment banking and vendor management. They have graduated from London Business School, Northwestern University (USA), and attained the CFA charter.
PostgreSQLJob Role : Associate Manager (Database Development)
Key Responsibilities:
- Optimizing performances of many stored procedures, SQL queries to deliver big amounts of data under a few seconds.
- Designing and developing numerous complex queries, views, functions, and stored procedures
- to work seamlessly with the Application/Development team’s data needs.
- Responsible for providing solutions to all data related needs to support existing and new
- applications.
- Creating scalable structures to cater to large user bases and manage high workloads
- Responsible in every step from the beginning stages of the projects from requirement gathering to implementation and maintenance.
- Developing custom stored procedures and packages to support new enhancement needs.
- Working with multiple teams to design, develop and deliver early warning systems.
- Reviewing query performance and optimizing code
- Writing queries used for front-end applications
- Designing and coding database tables to store the application data
- Data modelling to visualize database structure
- Working with application developers to create optimized queries
- Maintaining database performance by troubleshooting problems.
- Accomplishing platform upgrades and improvements by supervising system programming.
- Securing database by developing policies, procedures, and controls.
- Designing and managing deep statistical systems.
Desired Skills and Experience :
- 7+ years of experience in database development
- Minimum 4+ years of experience in PostgreSQL is a must
- Experience and in-depth knowledge in PL/SQL
- Ability to come up with multiple possible ways of solving a problem and deciding on the most optimal approach for implementation that suits the work case the most
- Have knowledge of Database Administration and have the ability and experience of using the CLI tools for administration
- Experience in Big Data technologies is an added advantage
- Secondary platforms: MS SQL 2005/2008, Oracle, MySQL
- Ability to take ownership of tasks and flexibility to work individually or in team
- Ability to communicate with teams and clients across time zones and global regions
- Good communication and self-motivated
- Should have the ability to work under pressure
- Knowledge of NoSQL and Cloud Architecture will be an advantage
- Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
- Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
- License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
- Updating firmware and patch on phones and MG's
- Server restarts that require deeper analysis of logs and further troubleshooting,
- IP Phone registration issues due to network/firmware issues
- Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
- Installs the software/firmware/patches/Service packs on the server
- Configures the system as per customer requirement and established project SOW
- Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
- Troubleshooting SIP Server and Session Border Controller
- Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
- Troubleshooting Media processor errors resulting in poor voice quality
- Excellent Written and Spoken Communication Skills
- Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
- Comfortable to work in US shifts
- Strong technical skills/domain expertise
JavaPythonGo Programming (Golang)
Ruby on Rails (ROR)NodeJS (Node.js)Location- Bangalore
Industry- Product Based Companies
Role & Responsibilities:
1. Working with engineering executives to define the engineering roadmap.
2. Working with the team to keep the technical and team docs up to the mark.
3. 4+ years of experience in software engineering and development work.
4. Experience designing or building technically complex architectures.
5. 2+ years managing software development teams of at least 3 members.
6. Identified issues and built great processes for achieving engineering, product, and team goals.
7. Worked in high growth startups, can make stability, performance.
8. 70-80% of responsibility is into developing a product/features/modules from scratch while the rest percentage is into people management.
9. Majority looking for candidates with JAVA experience in past or present experience.
Java
Visual Studio
C#
AngularJS (1.x)NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon