Infinite Group

Job Description: Education Counselor

Company: EmpowerEdu 

Position: Counselor 

---

About EmpowerEdu:

At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.

Learn more about us at : https://www.empoweredu.global/

Role Purpose:

The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.

Key Accountabilities:

- Pipeline Management: Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey. This includes promoting essential student products and services, managing and maintaining leads, and ensuring successful applications.

- Customer Service Excellence: Provide outstanding customer service to students, families, and education providers throughout the process. Participate in planning activities to build student engagement and deliver information about admissions, processes, and qualification options in an easily understandable manner.

- Proactive Engagement: Regularly engage with students and education providers to maintain relationships and identify referral opportunities.

---

Required Experience:

- Experience in a sales or customer service-driven environment, with a proven track record of achieving individual and team-based targets.

- Strong understanding of the education sector, including the placement of students into overseas universities, as well as immigration requirements and processes.

- Relevant tertiary qualifications and/or prior experience as an Education Counselor or in a similar role.

- Outstanding stakeholder management and communication skills, with fluency in English (both verbal and written).

---

Why Join EmpowerEdu?

At EmpowerEdu, you will be part of a dynamic team dedicated to transforming education. We value innovation, collaboration, and the pursuit of excellence, offering you the opportunity to make a significant impact on the educational journeys of students worldwide.

If you are passionate about empowering students and want to be part of an exciting educational journey, we invite you to apply!

FreshersPosition: Overseas Admission Counselor

Hiring Freshers

What will you do?

As an Admission Counsellor, your main role is to assist prospective students and their

families throughout the admissions journey. This involves offering clear and comprehensive

information about our academic programs, answering a variety of questions, and guiding

applicants through each step of the application process. You will be a key resource for

helping individuals understand their options, make informed decisions, and address any

concerns. Your support will ensure that applicants feel confident and well-informed as they

take the next steps in their educational journey.

Key Responsibilities:

Admission Process: Guide students through the entire application and admission process for foreign universities. This includes explaining admission requirements, deadlines, and necessary documentation. Help students prepare their application materials, such as resumes, essays, recommendation letters, and academic transcripts.

University Selection and Shortlisting: Evaluate students' qualifications and preferences to recommend suitable universities and programs that align with their academic and career aspirations. Stay up-to-date with the latest information about universities, courses, and admission criteria.

Financial Aid and Scholarships: Inform students about available scholarships, grants, and financial aid options. Advise students on budgeting, expenses, and financial planning for their education abroad.

CRM Management: Maintain accurate and up-to-date student records and interactions in the Customer Relationship Management (CRM) system.

Counseling and Guidance: Provide tailored advice to prospective students on the program

choices, admission criteria, and career paths.

Application Assistance: Help students with filling out application forms, and collecting necessary documents, and meeting deadlines.

Follow-ups: Regularly check in with prospective students and monitor their progress through the admission process.

Record Keeping: Keep precise and current records of all interactions with prospective

students and track their application progress.

Who Can Apply?

-Candidates Who Are Available To Join Immediately

-Ready To Work From The Office

Job Benefits:

• Job security with long-term stability and growth opportunities.
• Proper training will be provided to help you excel in your role.
• Clear career growth opportunities with internal promotions.
• A supportive and positive work environment.
• Competitive salary package with performance-based incentives.
• Health and wellness programs, including insurance or fitness options.
• Work-life balance with flexible working hours or remote options (if applicable).
• Continuous learning opportunities through workshops and courses.
• Employee recognition programs to reward outstanding performance.

Working hours - 10 am - 7 pm