
Job Description: Education Counselor
Company: EmpowerEdu
Position: Counselor
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About EmpowerEdu:
At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.
Learn more about us at : https://www.empoweredu.global/
Role Purpose:
The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.
Key Accountabilities:
- Pipeline Management: Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey. This includes promoting essential student products and services, managing and maintaining leads, and ensuring successful applications.
- Customer Service Excellence: Provide outstanding customer service to students, families, and education providers throughout the process. Participate in planning activities to build student engagement and deliver information about admissions, processes, and qualification options in an easily understandable manner.
- Proactive Engagement: Regularly engage with students and education providers to maintain relationships and identify referral opportunities.
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Required Experience:
- Experience in a sales or customer service-driven environment, with a proven track record of achieving individual and team-based targets.
- Strong understanding of the education sector, including the placement of students into overseas universities, as well as immigration requirements and processes.
- Relevant tertiary qualifications and/or prior experience as an Education Counselor or in a similar role.
- Outstanding stakeholder management and communication skills, with fluency in English (both verbal and written).
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Why Join EmpowerEdu?
At EmpowerEdu, you will be part of a dynamic team dedicated to transforming education. We value innovation, collaboration, and the pursuit of excellence, offering you the opportunity to make a significant impact on the educational journeys of students worldwide.
If you are passionate about empowering students and want to be part of an exciting educational journey, we invite you to apply!

About Infinite Group
About
About EmpowerEdu:
At EmpowerEdu, we are committed to revolutionizing the educational landscape by providing strategic support and innovative solutions that foster growth and excellence. Our mission is to empower schools to explore new frontiers and capitalize on opportunities for advancement beyond traditional norms. We aim to enhance global educational offerings and equip our partners for success in an increasingly interconnected world.
Learn more about us at : https://www.empoweredu.global/
Tech stack
Candid answers by the company
Role Purpose:
The Education Counselor will provide comprehensive counseling services to guide students in finding institutions that are a good fit for their career and educational goals. This includes delivering accurate information and advice on study opportunities, local education systems, cultures, and geographic regions. The Counselor will assist with application documentation, facilitate enrollments, and promote EmpowerEdu's products and services.
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