Technical Program Manager

ROLE SUMMARY:

In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.

This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.

You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.

As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.

QUALIFICATIONS:

Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.

Strong expertise in Agile methodologies (Scrum/Kanban).

Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.

WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?

Handle a portfolio of technical projects and clients in parallel and across geographies.

Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.

Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.

Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.

Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.

GOOD TO HAVE:

Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.

PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.

Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.

COMPETENCIES:

Strong commitment to professional client service and engineering excellence.

Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.

Encourage, motivate, and mentor team members on agile practices and technical ownership.

Proactive can-do and technical problem-solving approach to the job.

Regards

Supercharge Your Career as a Technical Project Manager at Technoidentity!

At Technoidentity, we're a Data & AI product engineering company with over 15 years of expertise in building durable digital products, intelligent enterprise solutions, and scalable Data & AI platforms. As we continue expanding globally, it's the perfect time to join our team of tech innovators and make a lasting impact.

What’s in it for You?

We are looking for a seasoned, techno-functional Project Manager who can own end-to-end delivery for multiple projects while building and growing a high-performing team of 15–18 people. This is a hands-on project management role that blends three dimensions: delivery excellence (on-time, first-time-right, within scope and cost), customer partnership (building trusted relationships and delivering measurable business impact), and people leadership (developing, upskilling, and growing your team).

The ideal candidate is equally comfortable in a technical design discussion, a customer QBR, and a career conversation with a team member.

What Will You Be Doing?

Key Responsibilities

1. Delivery Execution & Ownership

• Own end-to-end delivery of projects/releases — on-time, first-time-right, and within the agreed cost, timeline, and scope.
• Drive project and release planning, including work breakdown, estimation, resource planning, dependency mapping, and risk-adjusted scheduling.
• Track and manage scope changes with disciplined change control; balance customer asks against commercial and timeline commitments.
• Proactively identify delivery risks and drive mitigation before they become escalations.

2. Quality & Continuous Improvement

• Define, track, and report quality metrics (defect density, leakage, first-time-right rate, SLA adherence, velocity/predictability).
• Institutionalize first-time-right practices: reviews, definition of done, test coverage, and release readiness gates.
• Drive continuous improvement through retrospectives, root-cause analysis, and measurable corrective actions carried into subsequent releases.

3. Customer & Stakeholder Management

• Build and deepen relationships with customer stakeholders at working and leadership levels; act as a trusted delivery partner, not just a status reporter.
• Own the cadence of customer communication — Weekly Status Reports (WSR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) — with crisp, data-backed narratives on progress, risks, and value delivered.
• Build deep business and domain knowledge of the customer and the projects under the client portfolio; use that context to anticipate needs, shape solutions, and identify growth opportunities.
• Manage expectations transparently — communicate early on risks, trade-offs, and course corrections.

4. Governance, Reporting & Delivery Standards

• Ensure adherence to organizational delivery standards, processes, and governance frameworks across all projects.
• Maintain rigorous delivery hygiene: minutes of meetings, action-item tracking to closure, and up-to-date RAID logs (Risks, Assumptions, Issues, Dependencies).
• Provide accurate and timely internal reporting — project health, margins, utilization, staffing, and escalations — to delivery leadership.
• Work in synergy with support functions (HR, Talent Acquisition, Finance, IT, Operations) for staffing, invoicing, compliance, and enablement needs.

5. People Leadership & Development

• Manage, mentor, and grow a team of 15–18 engineers and leads — spanning goal setting, regular 1:1s, performance management, and career development conversations.
• Build individual upskill plans aligned to project needs and career aspirations; track progress and create stretch opportunities.
• Develop a leadership pipeline by identifying and grooming leads and anchors within the team.
• Foster a culture of customer-first, ownership, accountability, and continuous learning; manage performance issues early, fairly, and constructively.
• Drive team engagement, retention, and recognition.

6. Techno-Functional Contribution

• Participate credibly in solution and architecture discussions; challenge estimates and technical approaches where needed.
• Translate business requirements into technical direction for the team, and technical constraints into business language for the customer.
• Stay current with engineering practices (Agile/Scrum, DevOps, CI/CD, cloud, and AI-assisted development) and drive their adoption where they improve delivery outcomes.

Requirements

What Makes You the Perfect Fit?

• 8–10 years of overall experience in IT services, with at least 3–4 years managing delivery and teams of 12+ members.
• Strong techno-functional profile: an engineering background with hands-on technical experience earlier in the career, now combined with delivery and domain depth.
• Proven track record of on-time, within-budget delivery across multiple releases or projects.
• Demonstrated experience running customer governance cadences (WSR/MBR/QBR) and managing senior client stakeholders.
• Solid command of estimation techniques, release planning, quality metrics, and delivery governance artifacts (RAID logs, MoM, action trackers, status dashboards).
• Experience with Agile/Scrum and hybrid delivery models; working knowledge of tools such as Jira, Azure DevOps, or equivalent.
• Strong people-management credentials: performance management, upskilling, career development, and conflict resolution.
• Excellent written and verbal communication — able to produce crisp executive-level reporting and lead difficult conversations with confidence and empathy.

Good to Have

• PMP, PRINCE2, CSM/PSM certification.
• Exposure to AI-assisted delivery practices and productivity tooling.
• Domain exposure (e.g., energy/utilities, real estate, or public sector).
• Experience contributing to presales, account growth, or delivery excellence initiatives.

Education

• Bachelor's degree in Engineering / Computer Science or equivalent; MBA or equivalent management qualification is a plus.

Technical Project Manager.

Run delivery for 15–25 backend, frontend, and AI engineers building construction

tech and CAD drawing-automation software — with structural engineers on one

side of you and the codebase on the other.

FULL-TIME

MANAGER · 7+ YRS

Engineering — Delivery & Program Management

TEAM YOU’LL RUN

15–25 engineers · Backend · Frontend · AI

LOCATION

India

EXPERIENCE

6–7 yrs min · 4+ yrs managing engineers

WORK MODE 

Hybrid

DOMAIN

ENGAGEMENT

AEC · CAD / BIM automation · Multi-tenant SaaS

About BuildTwin

BuildTwin is a multi-tenant SaaS platform that runs the day-to-day operations of construction

and infrastructure companies — their workforce, projects, commercials, and documents — on a

single system. Alongside it we build an AI drawing-automation platform that turns structured

element data into production-ready technical drawings and exports them to PDF and DXF.

Both products are built by a small, senior engineering group in India: backend engineers on an

AWS serverless platform, frontend engineers on Angular and React, and AI engineers working

on drawing generation and data extraction. Sitting next to them — not in another building, not

in another timezone — are the structural and detailing engineers who define what a correct

drawing actually is.

That adjacency is our biggest advantage and our hardest coordination problem. This role exists

to make it work.

 Role overview

We are hiring one Technical Project Manager to own delivery across our engineering teams in

Bengaluru. You will run 15–25 engineers across backend, frontend, and AI workstreams, and

you will be the person who turns requirements originating with our structural and detailing

engineers into scoped, sequenced, shipped software.

This is a technical role. You will not be handed a groomed backlog and asked to move cards

across it. You will sit in the design discussion and have a view on how and when — you will

push back on an approach that will not scale, ask why a trade-off was made, and know the

difference between a two-day change and a two-sprint one. You are not expected to write

production code. You are expected to read it, understand the system, and never be the least

informed person in a technical conversation you are chairing.

The centre of gravity of this job is the floor, not the calendar. Most of your day is

spent with the people building and the people specifying — closing the gap between what a

domain expert means and what an engineer can implement deterministically. Status

reporting is a by-product of doing that well, not the job itself.

What you’ll own.

 Delivery ownership

Own the end-to-end delivery plan for every active workstream — scope, sequence,

dependencies, capacity, and dates that actually hold.

Break large, ambiguous product intent into engineering-sized increments with explicit

acceptance criteria, agreed with the people who will build them.

Run the operating cadence: planning, standups, refinement, demos, and retrospectives that

change something the following week.

Maintain one honest view of status — on track, at risk, slipped, and why — visible to the

founders and to the team at the same time.

Manage cross-team dependencies between backend, frontend, AI, and drawing-automation

workstreams so no team idles waiting on another.

Surface risk early, quantify it, and arrive with options — never an escalation without a

proposal.

Protect the team from thrash: absorb changing priorities, re-plan properly, and say no or not

now when a plan cannot take more.

Drive releases to genuinely done — QA, UAT with domain experts, documentation, and post

release verification included.

Own and improve the delivery metrics that matter: cycle time, predictability of committed

scope, defect escape rate, and rework.

Run the release calendar across two products so neither becomes the permanent second

priority.

Technical partnership

Participate substantively in technical discussions on design, sequencing, and trade-offs —

and hold your own with senior engineers.

Understand the architecture well enough to reason about blast radius: what a schema

change touches, why a migration is risky, why an API contract must be agreed before two

teams start.

Challenge estimates that look wrong in either direction, and recognise when an estimate is

uncertain because the problem is still unclear.

Translate technical constraints into decisions leadership can act on, and business constraints

into direction engineers can act on.

Keep testing, observability, and debt-reduction work on the plan instead of losing to features

every single quarter.

Insist that decisions get written down — architecture choices, drawing rules, API contracts,

and the reasoning behind each.

Stay close to the artefacts: read the tickets, the design docs, the PR titles, and the incident

write-ups.

Chair technical discussions where the outcome is a decision with an owner and a date, not a

longer discussion.

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level

This role is ideal for professionals with a technical/engineering background who have transitioned into program management, client-facing, or pre-sales roles. We're looking for someone who can operate with minimal oversight, thrives in ownership-driven environments, and is equally comfortable in a room with engineers as in a room with clients evaluating a partnership.

What You'll Do as Account Manager

• Manage and drive technical programs from initiation to delivery, ensuring projects are completed on time, within scope, and to a high standard of quality
• Collaborate effectively with engineering, product, and other cross-functional teams to define project requirements, scope, and timelines
• Proactively identify and mitigate risks and dependencies, escalating issues as needed
• Track and communicate project status, progress, and key milestones to stakeholders
• Facilitate clear communication and alignment across teams
• Identify opportunities within existing and prospective client engagements, and pitch Incubyte's value add clearly — going beyond jargon to articulate real business impact
• Build and maintain trust with clients through consistent, high-quality communication and delivery
• Contribute to the continuous improvement of our program management processes

Requirements

What You'll Bring

• A dev background — enough technical depth to understand engineering trade-offs, speak credibly with engineers, and translate technical work into business value
• A strong desire to learn, take ownership, and collaborate effectively
• Excellent communication and interpersonal skills — not just fluency in language, but the ability to communicate at the right level of abstraction and add real value in every conversation
• Prior experience in sales or a client-facing capacity, with a demonstrated ability to identify opportunities and sell — pitching value, not just capability
• Proven ability to manage projects and deliver results
• Strong problem-solving skills and the ability to independently define and execute tasks
• Technical/Engineering background or MBA preferred
• Understanding of Agile methodologies, Scrum, and Sprints is a plus
• Familiarity with tools like Jira and Confluence is a plus
• Comfort working in a high-ownership.

What We Value

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end
• Ability to execute independently and define problems, not just solve assigned tasks
• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
• The ability to build trust and sell value, not just deliver output
• High standards, autonomy, and a bias toward action.

Benefits

Life at Incubyte

​

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

​

Perks

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance 

Job Summary

We are seeking a highly motivated Technical Product Manager with strong exposure to software development to drive product strategy, roadmap execution, and cross-functional collaboration. The ideal candidate will bridge the gap between business stakeholders and engineering teams, ensuring delivery of scalable, high-quality software products.

Key Responsibilities.

prior exposure to Software Development.

Collaborate closely with engineering, design, QA, and business teams to deliver end-to-end product solutions.

Translate business requirements into technical specifications and user stories.

Work with development teams to ensure timely delivery of features and releases.

Prioritize product backlog based on business value, customer needs, and technical feasibility.

Participate in Agile/Scrum ceremonies such as sprint planning, stand-ups, and retrospectives.

Analyze product performance and user feedback to drive continuous improvement.

Ensure product scalability, performance, and technical feasibility.

Coordinate with stakeholders for product launches and go-to-market strategies.

• Maintain product documentation including PRDs, technical documents, and release notes.

Required Skills

Strong understanding of software development lifecycle (SDLC).

Hands-on experience or exposure to programming languages (Python preferred most )

Experience working with Agile/Scrum methodologies.

Strong knowledge of APIs, microservices, and system design concepts.

Ability to work closely with engineering teams and understand technical challenges.

Excellent analytical, problem-solving, and communication skills.

• Experience with product management tools (JIRA, Confluence, etc.).

About the Role

We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.

Location & Work Model

• Location: Whitefield, Bangalore.
• Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).

Key Responsibilities

• Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
• Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
• Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
• Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
• Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.

What We Are Looking For

• Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
• Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
• Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
• Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
• Proficiency with modern team management and ticketing tools (Jira)

Compensation

• Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.

Job Summary 

Project Manager is responsible for planning, executing, monitoring, and successfully delivering technology projects within agreed scope, timeline, budget, and quality standards. The role requires close coordination with business stakeholders, technical teams and senior management to ensure projects achieve their intended business outcomes. 

Key Responsibilities 

• Define project scope, objectives, deliverables, timelines, and success criteria.  
• Develop and maintain detailed project plans, schedules, budgets, and resource requirements.  
• Lead cross-functional teams including developers, infrastructure, QA, and business analysts.  
• Coordinate release planning, sprint goals, release timelines, dependencies, and deployment activities. 
• Manage project scope, risks, issues, dependencies, and change requests.  
• Track project progress and provide regular status reports to stakeholders and management.  
• Identify potential risks and implement appropriate mitigation and contingency plans.  
• Coordinate requirements gathering and ensure alignment between business and technical teams.  
• Facilitate project meetings, reviews and steering committee meetings.  
• Ensure projects follow organizational IT governance, security, compliance, and quality standards.  
• Coordinate testing, deployment, implementation, and transition to operational teams.  
• Manage stakeholder expectations and resolve conflicts or escalated issues.  
• Manage testing, deployment, documentation, and project closure.  
• Conduct project closure activities and evaluate project performance and outcomes.  

Required Qualifications 

• Minimum 8 years of experience in IT project management or a related technology role.  
• Proven experience managing end-to-end IT projects.  
• Strong understanding of project management methodologies such as Agile, Scrum, Waterfall, or hybrid methodologies.  
• Experience with project management tools such as Jira, Azure DevOps, Microsoft Project, Smartsheet, or similar platforms.  
• Strong knowledge of software development lifecycle (SDLC), IT infrastructure, cloud technologies, or enterprise applications, depending on the project portfolio.  
• Strong communication, leadership, organizational, and problem-solving skills.  

Key Skills 

• Project planning and execution  
• Stakeholder management  
• Risk and issue management  
• Budget and resource management  
• Agile/Scrum methodology  
• Change management  
• Team leadership  
• Negotiation and conflict resolution  
• Reporting and documentation  
• Strategic thinking and problem solving 

Require Experience : Minimum 8 years

Location : Indore -Onsite

Interview mode : Virtual

Strong Technical Project Manager Profile with hands-on delivery ownership and technical depth

2

Mandatory (Experience 1): Must have 8+ years of experience, including 4+ years leading cross-functional software product delivery across multiple medium-sized companies

3

Mandatory (Experience 2): Must have proven experience delivering software projects from concept through production in a service-delivery environment within a mid-sized organisation.

4

Mandatory (Experience 3): Must have strong experience with Agile/Scrum, estimation techniques, release planning, and end-to-end project execution — including release readiness, production rollouts, rollback planning, hypercare, and customer acceptance.

5

Mandatory (Experience 4): Must have experience managing multiple workstreams, cross-team dependencies, and stakeholders in fast-paced environments, and building/managing project teams from initiation to delivery.

6

Mandatory (Experience 5): Must have experience with integrations (REST APIs, IdP, payment gateways, CRM, ERP, POS) and familiarity with CI/CD, cloud (AWS/Azure/GCP), and the deployment lifecycle

7

Mandatory (Experience 6): Must have experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure.

8

Mandatory (Tech skill 1): Must have a high-level understanding of backend systems, REST APIs, and microservices architecture (Node.js exposure preferred), plus system design principles (scalability, reliability, fault tolerance, performance).

9

Mandatory (Tech skill 2): Must be able to participate in architecture discussions, review technical proposals, evaluate trade-offs, and constructively challenge engineering decisions.

10

Mandatory (AI): Must have experience using AI tools (e.g. Claude, GitHub Copilot) to improve delivery productivity.

11

Mandatory (Communication): Must have excellent written and verbal communication with engineering teams, business stakeholders, customers, and leadership.

12

Mandatory (Company): Must come from a mid-level service company.

13

Mandatory (Certification): Must have PMP and/or CSM certification.

14

Mandatory (Education): Must have a BE/MS in Computer Science or a related field

15

Preferred (Background): Development background earlier in career (QA / mobile / web developer who moved into TPM); ability to create SRS/RFP; business-analysis capability.

Mactores is the agent-native AWS modernization firm. We ship modernization to production in weeks — data platforms migrated, applications refactored, AI agents running against real data. Our delivery is built on the agent platform built by our team, and executed by forward-deployed engineers who own outcomes end-to-end. Fixed-date commitments. Real production systems. Retired legacy.

We are an AWS Premier Tier Services Partner with the AWS Agentic AI Specialization, seven AWS Consulting Competencies (including Migration and Modernization, Data and Analytics, Machine Learning, and AI Services), and seventeen AWS Service Validations. Our named production customers include Synaptics, Flipboard, Poshmark, Tilia, KlearTrust, and Safaricom.

Most modernization work doesn't ship. Ours does. That's the job.

Mactores is looking for a Project Manager who will own the delivery, which means scope, timelines, budget, and the team's sprint execution — not just facilitation. The ideal candidate will run the daily, sprint, and client cadences for distributed engineering teams across India and three US timezones, translate fluently between engineering and business stakeholders, and push back on scope creep with data.

We are looking for a PM who gets things done — the person who personally removes blockers, drives escalations to closure, and makes sure no risk reaches the client as a surprise. 

Note: This role is not for you.

• If your default is to forward messages between the client and engineering.
• Your role has primarily been reporting/coordination without delivery or ownership.
• You have only facilitated agile ceremonies without driving delivery outcomes.
• Sprint ownership and execution were largely driven by a Business Analyst or Product Owner in your previous roles.

What you will do

• Build the project plan in Smartsheet from the Solutions Architect's scope of work — real dependencies, a defensible critical path, and sprint boundaries overlaid on the timeline.
• Track scope, hours, and budget in real time. Flag burn-rate risk early and push back on scope creep with numbers, not gut feel.
• Maintain a live risk register. Identify risks before they become issues, surface the right ones to the client at the right time, and drive mitigation actively.
• Maintain a live RAID log (Risks, Assumptions, Issues, Dependencies) along with an action tracker to ensure clear ownership, accountability, and timely closure.
• Run crisp daily stand-ups, sprint planning, and sprint retrospectives that produce decisions, not discussions.
• Remove sprint blockers personally. Chase the client-side data dependency, escalate the stuck cloud permission, redirect pulled resources — do not let "waiting on" sit in a log for days.
• Handle sprint-level risks in real time: reprioritize, descope, swap stories, or escalate before commitments slip.
• Keep trackers honest. Action items have owners and dates; delays are visible and followed up on time.
• Translate technical progress into business language for the customer, and business priorities into clear, estimable requirements for engineers.
• Facilitate internal and external architecture reviews across India and three US time zones; document decisions and circulate them the same day.
• Produce weekly customer status updates that a senior business leader can absorb in 90 seconds — RAG colors backed by evidence, not sentiment.
• Own customer escalations end-to-end and drive them to resolution. Communicate status, risks, and decisions needed — proactively, not reactively.
• Onboard engineers on customer systems, scope, process, deliverables, and documentation standards.
• Create kick-off presentations, project charters, and tracking mechanisms in collaboration with the customer.
• Maintain meeting notes, recorded calls, and a clean project documentation library.
• Review and approve timesheets and leaves; keep capacity planning and team calendar management accurate.
• Negotiate scope changes with data. Produce formal change requests with impact analysis — hours, timeline, trade-offs, options — before anyone commits the team to additional work.
• Drive sprint predictability using velocity planning and burndown tracking; ensure commitments are realistic and consistently met.
• Conduct backlog refinement sessions in collaboration with Principal Consultants or Technical Leads to ensure stories are clear, prioritized, and estimable.

What are we looking for

• 3+ years of delivery experience on cloud engineering or data engineering projects.
• 3+ years as a Project Manager working with customers in US timezones.
• Hands-on fluency with Smartsheet, Jira / Confluence, and Clockify — you can stand up the tooling on day one.
• Excellent written and spoken communication, facilitation, negotiation, and coaching skills; able to hold your ground with a skeptical client engineering director and coach a junior engineer in the same afternoon.
• Strong prioritization and problem-solving instincts. You make trade-offs explicit rather than quietly absorbing them.
• A demonstrable track record of driving outcomes — not just reporting on them.
• Demonstrated experience managing at least one fixed-bid project end-to-end, including scope change negotiation with clients. 
• Strong understanding of Agile delivery metrics such as velocity, burndown, and sprint predictability, and the ability to use them to drive execution.
• Comfortable operating in ambiguous, fast-changing environments where requirements evolve, and expected to bring structure proactively.

You will be preferred if you posses

• Experience managing Data Lake projects on AWS.
• Professional Scrum Master™ (PSM) certification.
• Managing Jira Projects certification.
• Smartsheet certification.

We are seeking a Senior Technical Product Manager with 6+ years of experience to own product strategy and delivery end-to-end. You'll define the roadmap, translate business needs into clear requirements, and drive execution with engineering and design, using technical depth to partner on APIs, integrations, and platform decisions.

Key Responsibilities

• Own and communicate the product roadmap and priorities

• Gather requirements from stakeholders and users; write clear specs

• Partner with engineering and design through agile delivery

• Make data-driven decisions using product analytics

• Balance business goals, user needs, and technical constraints

• Track outcomes and iterate on the product

Mandatory Skills

• 6+ years in product management for technical products

• Roadmap ownership and prioritization

• Strong requirements gathering and user research

• Agile delivery with engineering teams

• Data-driven decision making (analytics)

• Excellent stakeholder communication

Nice to Have: technical background (APIs/architecture); SaaS/platform product experience