Program Manager- P&C Insurance at Insurtech · Delhi, Gurugram, Noida, Ghaziabad, Faridabad · 18 - 22 years · Posted 22 Sep 2026

Role Purpose
The Program Manager is responsible for governing and coordinating multiple customer implementations and support engagements, ensuring successful delivery of IAN products and solutions across customers, teams, and delivery streams.
The role provides portfolio-level oversight across implementation, configuration, integration, quality assurance, data validation, cloud deployment, and support functions while driving delivery excellence, customer satisfaction, operational scalability, and successful business outcomes. The Program Manager works closely with Technical Project Managers, Implementation Architects, Delivery Leads, Product Teams, and Customer Stakeholders to ensure delivery commitments are met.
Key Responsibilities
- Govern and oversee multiple customer implementations and support engagements.
- Manage program-level planning, resource allocation, capacity management, and delivery forecasting.
- Ensure successful delivery of customer commitments, implementation milestones, support obligations, and business outcomes.
- Monitor overall program health, risks, dependencies, budgets, and delivery performance across customers.
- Partner with Technical Project Managers to ensure successful execution of customer implementation projects.
- Work closely with Implementation Architects, Lead Business Analysts, Lead Configurators, Lead Integration, Lead QA, AI & Data Validation Specialists, and Support Delivery Leads to align delivery activities.
- Oversee implementation and adoption of workflow automation solutions leveraging technologies such as n8n, Camunda, Apache Camel, and related orchestration platforms.
- Coordinate environment readiness, deployment planning, release activities, production cutovers, and support transitions.
- Act as the primary escalation point for delivery, support, resource, and customer management issues.
- Drive customer governance meetings, steering committee reviews, executive reporting, and stakeholder communications.
- Track and report implementation progress, delivery performance, resource utilization, risks, and customer satisfaction metrics.
- Ensure smooth transition from implementation to production support and operational ownership.
- Support implementation planning, prioritization, staffing, and delivery optimization initiatives.
- Drive continuous improvement initiatives across delivery, implementation, support, and operational processes.
- Collaborate with Product, Engineering, and Leadership teams to align customer needs with platform capabilities and product roadmap priorities.
Required Skills & Experience
- Bachelor's degree in computer science, Engineering, Information Systems, Business, or related field.
- 18–21 years of experience in technical program management, delivery management, implementation management, or professional services leadership.
- Strong experience in the Property & Casualty (P&C) Insurance domain; Knowledge of Commercial Lines and Specialty Insurance, considered an advantage.
- Experience managing multiple concurrent enterprise software implementations and customer engagements.
- Strong understanding of enterprise software implementation and delivery lifecycles.
- Good understanding of workflow automation platforms, configurable enterprise applications, and implementation-driven delivery models.
- Good understanding of BPMN-based workflow automation, business process orchestration platforms such as Camunda, Flowable, Appian or similar technologies.
- Understanding enterprise integrations, APIs, data migration, and cloud-based solution deployments.
- Understanding of cloud hosting models, environment management, deployment planning, and release coordination across Azure environments.
- Ability to manage delivery dependencies across workflows, integrations, business rules, forms, cloud environments, data validation, and customer onboarding activities.
- Experience managing cross-functional delivery teams comprising Architects, Business Analysts, Configurators, Developers, QA, Data Validation, and Support teams.
- Strong understanding of Agile delivery, release management, customer onboarding, and support transition processes.
- Experience managing customer escalations, delivery risks, budgets, and program dependencies.
- Strong understanding of resource planning, capacity management, utilization tracking, and delivery forecasting.
- Excellent stakeholder management, executive communication, leadership, and decision-making skills.
- Proven experience working with insurance carriers and clients across North America or Europe.
Desired Skills
- Experience with intelligent automation, document processing, AI-enabled solutions, or workflow-driven platforms.
- Experience working with SaaS platforms, InsurTech solutions, or enterprise workflow automation products.
PMP, PgMP, SAFe, PRINCE2, or equivalent program management certification

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About the Role
We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.
Location & Work Model
- Location: Whitefield, Bangalore.
- Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).
Key Responsibilities
- Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
- Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
- Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
- Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
- Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.
What We Are Looking For
- Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
- Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
- Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
- Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
- Proficiency with modern team management and ticketing tools (Jira)
Compensation
- Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.
Supercharge Your Career as a Technical Project Manager at Technoidentity!
At Technoidentity, we're a Data & AI product engineering company with over 15 years of expertise in building durable digital products, intelligent enterprise solutions, and scalable Data & AI platforms. As we continue expanding globally, it's the perfect time to join our team of tech innovators and make a lasting impact.
What’s in it for You?
We are looking for a seasoned, techno-functional Project Manager who can own end-to-end delivery for multiple projects while building and growing a high-performing team of 15–18 people. This is a hands-on project management role that blends three dimensions: delivery excellence (on-time, first-time-right, within scope and cost), customer partnership (building trusted relationships and delivering measurable business impact), and people leadership (developing, upskilling, and growing your team).
The ideal candidate is equally comfortable in a technical design discussion, a customer QBR, and a career conversation with a team member.
What Will You Be Doing?
Key Responsibilities
1. Delivery Execution & Ownership
- Own end-to-end delivery of projects/releases — on-time, first-time-right, and within the agreed cost, timeline, and scope.
- Drive project and release planning, including work breakdown, estimation, resource planning, dependency mapping, and risk-adjusted scheduling.
- Track and manage scope changes with disciplined change control; balance customer asks against commercial and timeline commitments.
- Proactively identify delivery risks and drive mitigation before they become escalations.
2. Quality & Continuous Improvement
- Define, track, and report quality metrics (defect density, leakage, first-time-right rate, SLA adherence, velocity/predictability).
- Institutionalize first-time-right practices: reviews, definition of done, test coverage, and release readiness gates.
- Drive continuous improvement through retrospectives, root-cause analysis, and measurable corrective actions carried into subsequent releases.
3. Customer & Stakeholder Management
- Build and deepen relationships with customer stakeholders at working and leadership levels; act as a trusted delivery partner, not just a status reporter.
- Own the cadence of customer communication — Weekly Status Reports (WSR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) — with crisp, data-backed narratives on progress, risks, and value delivered.
- Build deep business and domain knowledge of the customer and the projects under the client portfolio; use that context to anticipate needs, shape solutions, and identify growth opportunities.
- Manage expectations transparently — communicate early on risks, trade-offs, and course corrections.
4. Governance, Reporting & Delivery Standards
- Ensure adherence to organizational delivery standards, processes, and governance frameworks across all projects.
- Maintain rigorous delivery hygiene: minutes of meetings, action-item tracking to closure, and up-to-date RAID logs (Risks, Assumptions, Issues, Dependencies).
- Provide accurate and timely internal reporting — project health, margins, utilization, staffing, and escalations — to delivery leadership.
- Work in synergy with support functions (HR, Talent Acquisition, Finance, IT, Operations) for staffing, invoicing, compliance, and enablement needs.
5. People Leadership & Development
- Manage, mentor, and grow a team of 15–18 engineers and leads — spanning goal setting, regular 1:1s, performance management, and career development conversations.
- Build individual upskill plans aligned to project needs and career aspirations; track progress and create stretch opportunities.
- Develop a leadership pipeline by identifying and grooming leads and anchors within the team.
- Foster a culture of customer-first, ownership, accountability, and continuous learning; manage performance issues early, fairly, and constructively.
- Drive team engagement, retention, and recognition.
6. Techno-Functional Contribution
- Participate credibly in solution and architecture discussions; challenge estimates and technical approaches where needed.
- Translate business requirements into technical direction for the team, and technical constraints into business language for the customer.
- Stay current with engineering practices (Agile/Scrum, DevOps, CI/CD, cloud, and AI-assisted development) and drive their adoption where they improve delivery outcomes.
Requirements
What Makes You the Perfect Fit?
- 8–10 years of overall experience in IT services, with at least 3–4 years managing delivery and teams of 12+ members.
- Strong techno-functional profile: an engineering background with hands-on technical experience earlier in the career, now combined with delivery and domain depth.
- Proven track record of on-time, within-budget delivery across multiple releases or projects.
- Demonstrated experience running customer governance cadences (WSR/MBR/QBR) and managing senior client stakeholders.
- Solid command of estimation techniques, release planning, quality metrics, and delivery governance artifacts (RAID logs, MoM, action trackers, status dashboards).
- Experience with Agile/Scrum and hybrid delivery models; working knowledge of tools such as Jira, Azure DevOps, or equivalent.
- Strong people-management credentials: performance management, upskilling, career development, and conflict resolution.
- Excellent written and verbal communication — able to produce crisp executive-level reporting and lead difficult conversations with confidence and empathy.
Good to Have
- PMP, PRINCE2, CSM/PSM certification.
- Exposure to AI-assisted delivery practices and productivity tooling.
- Domain exposure (e.g., energy/utilities, real estate, or public sector).
- Experience contributing to presales, account growth, or delivery excellence initiatives.
Education
- Bachelor's degree in Engineering / Computer Science or equivalent; MBA or equivalent management qualification is a plus.
Job Summary
Project Manager is responsible for planning, executing, monitoring, and successfully delivering technology projects within agreed scope, timeline, budget, and quality standards. The role requires close coordination with business stakeholders, technical teams and senior management to ensure projects achieve their intended business outcomes.
Key Responsibilities
- Define project scope, objectives, deliverables, timelines, and success criteria.
- Develop and maintain detailed project plans, schedules, budgets, and resource requirements.
- Lead cross-functional teams including developers, infrastructure, QA, and business analysts.
- Coordinate release planning, sprint goals, release timelines, dependencies, and deployment activities.
- Manage project scope, risks, issues, dependencies, and change requests.
- Track project progress and provide regular status reports to stakeholders and management.
- Identify potential risks and implement appropriate mitigation and contingency plans.
- Coordinate requirements gathering and ensure alignment between business and technical teams.
- Facilitate project meetings, reviews and steering committee meetings.
- Ensure projects follow organizational IT governance, security, compliance, and quality standards.
- Coordinate testing, deployment, implementation, and transition to operational teams.
- Manage stakeholder expectations and resolve conflicts or escalated issues.
- Manage testing, deployment, documentation, and project closure.
- Conduct project closure activities and evaluate project performance and outcomes.
Required Qualifications
- Minimum 8 years of experience in IT project management or a related technology role.
- Proven experience managing end-to-end IT projects.
- Strong understanding of project management methodologies such as Agile, Scrum, Waterfall, or hybrid methodologies.
- Experience with project management tools such as Jira, Azure DevOps, Microsoft Project, Smartsheet, or similar platforms.
- Strong knowledge of software development lifecycle (SDLC), IT infrastructure, cloud technologies, or enterprise applications, depending on the project portfolio.
- Strong communication, leadership, organizational, and problem-solving skills.
Key Skills
- Project planning and execution
- Stakeholder management
- Risk and issue management
- Budget and resource management
- Agile/Scrum methodology
- Change management
- Team leadership
- Negotiation and conflict resolution
- Reporting and documentation
- Strategic thinking and problem solving
Require Experience : Minimum 8 years
Location : Indore -Onsite
Interview mode : Virtual
Run delivery for 15–25 backend, frontend, and AI engineers building construction- tech and CAD drawing-automation software — with structural engineers on one side of you and the codebase on the other. Must have Hands-on familiarity with AutoCAD, Revit or experience at a product company in the CAD / AutoCAD / BIM / PLM / EDA /simulation space
Role overview-
We are hiring one Technical Product Manager to own delivery across our engineering teams in Bengaluru. You will run 15–25 engineers across backend, frontend, and AI workstreams, and you will be the person who turns requirements originating with our structural and detailing engineers into scoped, sequenced, shipped software.
This is a technical role. You will not be handed a groomed backlog and asked to move cards across it. You will sit in the design discussion and have a view on how and when — you will push back on an approach that will not scale, ask why a trade-off was made, and know the
difference between a two-day change and a two-sprint one. You are not expected to write production code. You are expected to read it, understand the system, and never be the least- informed person in a technical conversation you are chairing
What you’ll own- Delivery ownership
- Own the end-to-end delivery plan for every active workstream — scope, sequence,dependencies, capacity, and dates that actually hold.
- Break large, ambiguous product intent into engineering-sized increments with explicit acceptance criteria, agreed with the people who will build them.
- Run the operating cadence: planning, standups, refinement, demos, and retrospectives that change something the following week.
- Maintain one honest view of status — on track, at risk, slipped, and why — visible to the founders and to the team at the same time.
- Manage cross-team dependencies between backend, frontend, AI, and drawing-automation workstreams so no team idles waiting on another.
- Surface risk early, quantify it, and arrive with options — never an escalation without a proposal.
- Protect the team from thrash: absorb changing priorities, re-plan properly, and say no or not now when a plan cannot take more.
- Drive releases to genuinely done — QA, UAT with domain experts, documentation, and post- release verification included.
- Own and improve the delivery metrics that matter: cycle time, predictability of committed scope, defect escape rate, and rework.
- Run the release calendar across two products so neither becomes the permanent second priority.
The floor & the team.
Our requirements do not come from a product spec written in a vacuum. They come from structural and detailing engineers sitting on the floor with decades of practice behind them. Converting that into software is the defining skill of this job.
- Partner with structural and detailing engineers to turn drawing standards, project practice, and domain expectation into unambiguous, implementable requirements
- Run requirement sessions whose output is a written spec — sample data, expected output,edge cases, and explicit non-goals — not a shared verbal understanding.
- Arbitrate the constant gap between “how it has always been done on site” and “what can be deterministically automated.”
- Set up validation loops so domain experts review generated output early and repeatedly, rather than at the end of a sprint.
- Maintain a decision log for domain rules so the same question is not re-litigated three sprints later by different people.
- Manage internal stakeholder expectations and, where relevant, commitments made to customers.
- Spot when a “small clarification” is actually a scope change, and handle it as one.
- Make sure engineers get access to the domain expert directly — your job is to structure that contact, not to become a relay in the middle of it.
Challenges you’ll solve.
We prefer to be candid. These are the problems that make this role genuinely difficult — and genuinely interesting.
Domain knowledge that arrives as tribal knowledge
Our structural and detailing engineers know what a correct drawing looks like, but much of that knowledge is tacit. Your job is to extract it into deterministic, testable rules before an engineer starts building. Getting this wrong is the single most expensive failure mode we have
— it produces work that looks finished and is not.
Three disciplines, one release
Backend (AWS serverless), frontend (Angular / React), and AI engineers ship into the same
product. They have different failure modes, different testing regimes, and different natural cadences. Sequencing them so nobody idles and nothing integrates late is the core scheduling problem here.
Correctness is not negotiable
This is construction software. A wrong drawing, a wrong quantity, a wrong permission, or a wrong payroll figure has consequences outside the screen. “Ship it and iterate” has limits here, and you will need judgement about exactly where those limits sit for each workstream.
AI workstreams do not estimate like CRUD
Drawing generation and extraction work is research-shaped: some weeks produce a breakthrough, some produce a negative result. You will plan around that uncertainty honestly— with timeboxes, decision points, and fallbacks — instead of pretending an unknown is a two-
week ticket.
Live customers, finite engineers
Companies run their operations on this platform daily. Production incidents, customer escalations, and enterprise integrations (Asite, Autodesk Construction Cloud) compete with roadmap work for exactly the same people. You will make that trade-off explicitly, every week,
and be able to defend it.
Two products, one organisation
The operations platform and the drawing-automation platform have different customers, different rhythms, and partly shared people. Keeping both moving — without either becoming the perpetual second priority — is a standing constraint on every plan you make.
Founder-adjacent, fast-changing priorities
Direction can change on new customer information, and sometimes it should. You are the shock absorber: re-plan quickly, communicate the change clearly and once, and make sure the team experiences it as a decision rather than as chaos.
Qualifications.
- 6–7 years minimum in software delivery, including at least 4 years directly managing engineering teams as a project, delivery, or engineering program manager.
- Proven experience running teams of 10+ engineers across more than one discipline —backend, frontend, mobile, data, or AI.
- Fluency in modern delivery practice — Agile / Scrum or Kanban applied with judgement rather than ceremony — plus genuine facility with Jira or Linear, Git workflows, CI/CD, and release management.
Strongly preferred
- Experience at a product company in the CAD / AutoCAD / BIM / PLM / EDA /simulation space — Autodesk, Bentley, Dassault, Siemens, PTC, Trimble, Hexagon, Ansys or similar.
- Exposure to AEC, construction tech, manufacturing, or industrial software where domain correctness matters more than interface polish.
- Experience managing teams that included AI / ML engineers alongside conventional product engineers.
- Hands-on familiarity with AutoCAD, Revit, Civil 3D, Tekla, or DXF / drawing-export workflows.
The bar, the process, the offer.
The manager we’re looking for
Technical enough to be trusted
Engineers respect the questions you ask, not just the dates you set.
Owns outcomes, not activity
Measures the job by what shipped and worked, not by how busy the board looked.
Direct and specific
Says the uncomfortable thing early, in plain language, to the person who needs to hear it.
Reduces chaos
Leaves every process, plan, and handoff simpler than they found it.
Holds opinions loosely
Strong views on how to run delivery, updated when the evidence changes.
Raises the standard around them
The team becomes more predictable and more capable because you are in it.
Strong Technical Project Manager Profile with hands-on delivery ownership and technical depth
2
Mandatory (Experience 1): Must have 8+ years of experience, including 4+ years leading cross-functional software product delivery across multiple medium-sized companies
3
Mandatory (Experience 2): Must have proven experience delivering software projects from concept through production in a service-delivery environment within a mid-sized organisation.
4
Mandatory (Experience 3): Must have strong experience with Agile/Scrum, estimation techniques, release planning, and end-to-end project execution — including release readiness, production rollouts, rollback planning, hypercare, and customer acceptance.
5
Mandatory (Experience 4): Must have experience managing multiple workstreams, cross-team dependencies, and stakeholders in fast-paced environments, and building/managing project teams from initiation to delivery.
6
Mandatory (Experience 5): Must have experience with integrations (REST APIs, IdP, payment gateways, CRM, ERP, POS) and familiarity with CI/CD, cloud (AWS/Azure/GCP), and the deployment lifecycle
7
Mandatory (Experience 6): Must have experience working with global customers (US/EU) in a customer-facing delivery role, with international exposure.
8
Mandatory (Tech skill 1): Must have a high-level understanding of backend systems, REST APIs, and microservices architecture (Node.js exposure preferred), plus system design principles (scalability, reliability, fault tolerance, performance).
9
Mandatory (Tech skill 2): Must be able to participate in architecture discussions, review technical proposals, evaluate trade-offs, and constructively challenge engineering decisions.
10
Mandatory (AI): Must have experience using AI tools (e.g. Claude, GitHub Copilot) to improve delivery productivity.
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Mandatory (Communication): Must have excellent written and verbal communication with engineering teams, business stakeholders, customers, and leadership.
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Mandatory (Company): Must come from a mid-level service company.
13
Mandatory (Certification): Must have PMP and/or CSM certification.
14
Mandatory (Education): Must have a BE/MS in Computer Science or a related field
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Preferred (Background): Development background earlier in career (QA / mobile / web developer who moved into TPM); ability to create SRS/RFP; business-analysis capability.
About Us:
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Our Values:
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement:
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/
Role Summary
We are seeking a forward-thinking, strategic PMO Leader to organize and energize our enterprise project portfolio. This role focuses on scaling delivery and driving Agile/hybrid transformation. The ideal candidate will modernize our PMO by leveraging AI tools and automation to re-engineer legacy workflows, optimize resource utilization, and accelerate project delivery.
Key Responsibilities
- Portfolio Governance: Define, implement, and maintain standardized PMO processes, policies, and templates across all IT and client delivery projects.
- AI & Process Re-engineering: Audit existing delivery workflows to identify bottlenecks; design and deploy AI-driven automation to streamline PMO tracking, reporting, and administrative tasks.
- Delivery Excellence: Monitor portfolio health (budget, scope, timeline, and risk) using data-driven KPIs; intervene early to resolve project escalations.
- Resource Management: Oversee capacity planning and resource allocation, using predictive analytics and tools to ensure optimal utilization of technical talent.
- Strategic Alignment: Partner with executive leadership to align project execution with company business objectives, margins, and revenue targets.
- Tool Optimization: Champion the adoption of modern project management and AI-integrated collaboration tools (e.g., Jira Automation, ClaudeCode
- Mentorship & Leadership: Recruit, train, and mentor a team of Project Managers and Scrum Masters, fostering a culture of continuous learning and tech-forward innovation.
Qualifications & Requirements
- Experience: 10+ years in IT project/program management, with 3+ years in a senior PMO leadership role within mid-size IT services.
- AI & Automation Expertise: Proven track record of implementing AI tools, Generative AI prompts, or low-code/no-code automation workflows to re-engineer and optimize business processes.
- Certifications: Active PMP (Project Management Professional) or PgMP certification is highly preferred. Agile/Scrum (CSM, PMI-ACP) or Lean Six Sigma certifications are a strong plus.
- Technical Acumen: Deep understanding of software development life cycle (SDLC) models, Agile, Waterfall, hybrid delivery, and emerging PMO software technologies.
- Soft Skills: Exceptional stakeholder management, change management capabilities, conflict resolution, and executive-level communication.
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
Our mission at Matterway is to eliminate friction in digital processes.
Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.
We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.
Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.
As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.
Responsibilities
- Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
- Analyse business pain points and design intuitive experiences and interfaces that your users will love.
- Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
- Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
- Build lasting client relationships that drive expansion and referrals.
What we are looking for
- 5+ years in client-facing roles where you've managed complex projects.
- Strong skills in business analysis, UI/UX, and project management.
- An undeniable sense of ownership: you're driven by results, not just tasks.
- Excitement about working in a fast‑paced, startup‑like environment.
- Exceptional written and verbal English. Other languages, especially German, are a plus
Mactores is the agent-native AWS modernization firm. We ship modernization to production in weeks — data platforms migrated, applications refactored, AI agents running against real data. Our delivery is built on the agent platform built by our team, and executed by forward-deployed engineers who own outcomes end-to-end. Fixed-date commitments. Real production systems. Retired legacy.
We are an AWS Premier Tier Services Partner with the AWS Agentic AI Specialization, seven AWS Consulting Competencies (including Migration and Modernization, Data and Analytics, Machine Learning, and AI Services), and seventeen AWS Service Validations. Our named production customers include Synaptics, Flipboard, Poshmark, Tilia, KlearTrust, and Safaricom.
Most modernization work doesn't ship. Ours does. That's the job.
Mactores is looking for a Project Manager who will own the delivery, which means scope, timelines, budget, and the team's sprint execution — not just facilitation. The ideal candidate will run the daily, sprint, and client cadences for distributed engineering teams across India and three US timezones, translate fluently between engineering and business stakeholders, and push back on scope creep with data.
We are looking for a PM who gets things done — the person who personally removes blockers, drives escalations to closure, and makes sure no risk reaches the client as a surprise.
Note: This role is not for you.
- If your default is to forward messages between the client and engineering.
- Your role has primarily been reporting/coordination without delivery or ownership.
- You have only facilitated agile ceremonies without driving delivery outcomes.
- Sprint ownership and execution were largely driven by a Business Analyst or Product Owner in your previous roles.
What you will do
- Build the project plan in Smartsheet from the Solutions Architect's scope of work — real dependencies, a defensible critical path, and sprint boundaries overlaid on the timeline.
- Track scope, hours, and budget in real time. Flag burn-rate risk early and push back on scope creep with numbers, not gut feel.
- Maintain a live risk register. Identify risks before they become issues, surface the right ones to the client at the right time, and drive mitigation actively.
- Maintain a live RAID log (Risks, Assumptions, Issues, Dependencies) along with an action tracker to ensure clear ownership, accountability, and timely closure.
- Run crisp daily stand-ups, sprint planning, and sprint retrospectives that produce decisions, not discussions.
- Remove sprint blockers personally. Chase the client-side data dependency, escalate the stuck cloud permission, redirect pulled resources — do not let "waiting on" sit in a log for days.
- Handle sprint-level risks in real time: reprioritize, descope, swap stories, or escalate before commitments slip.
- Keep trackers honest. Action items have owners and dates; delays are visible and followed up on time.
- Translate technical progress into business language for the customer, and business priorities into clear, estimable requirements for engineers.
- Facilitate internal and external architecture reviews across India and three US time zones; document decisions and circulate them the same day.
- Produce weekly customer status updates that a senior business leader can absorb in 90 seconds — RAG colors backed by evidence, not sentiment.
- Own customer escalations end-to-end and drive them to resolution. Communicate status, risks, and decisions needed — proactively, not reactively.
- Onboard engineers on customer systems, scope, process, deliverables, and documentation standards.
- Create kick-off presentations, project charters, and tracking mechanisms in collaboration with the customer.
- Maintain meeting notes, recorded calls, and a clean project documentation library.
- Review and approve timesheets and leaves; keep capacity planning and team calendar management accurate.
- Negotiate scope changes with data. Produce formal change requests with impact analysis — hours, timeline, trade-offs, options — before anyone commits the team to additional work.
- Drive sprint predictability using velocity planning and burndown tracking; ensure commitments are realistic and consistently met.
- Conduct backlog refinement sessions in collaboration with Principal Consultants or Technical Leads to ensure stories are clear, prioritized, and estimable.
What are we looking for
- 3+ years of delivery experience on cloud engineering or data engineering projects.
- 3+ years as a Project Manager working with customers in US timezones.
- Hands-on fluency with Smartsheet, Jira / Confluence, and Clockify — you can stand up the tooling on day one.
- Excellent written and spoken communication, facilitation, negotiation, and coaching skills; able to hold your ground with a skeptical client engineering director and coach a junior engineer in the same afternoon.
- Strong prioritization and problem-solving instincts. You make trade-offs explicit rather than quietly absorbing them.
- A demonstrable track record of driving outcomes — not just reporting on them.
- Demonstrated experience managing at least one fixed-bid project end-to-end, including scope change negotiation with clients.
- Strong understanding of Agile delivery metrics such as velocity, burndown, and sprint predictability, and the ability to use them to drive execution.
- Comfortable operating in ambiguous, fast-changing environments where requirements evolve, and expected to bring structure proactively.
You will be preferred if you posses
- Experience managing Data Lake projects on AWS.
- Professional Scrum Master™ (PSM) certification.
- Managing Jira Projects certification.
- Smartsheet certification.
ROLE SUMMARY:
In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.
This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.
You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.
As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.
QUALIFICATIONS:
Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.
Strong expertise in Agile methodologies (Scrum/Kanban).
Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.
WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?
Handle a portfolio of technical projects and clients in parallel and across geographies.
Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.
Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.
Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.
Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.
GOOD TO HAVE:
Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.
PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.
Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.
COMPETENCIES:
Strong commitment to professional client service and engineering excellence.
Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.
Encourage, motivate, and mentor team members on agile practices and technical ownership.
Proactive can-do and technical problem-solving approach to the job.
Regards
Technical Project Manager.
Run delivery for 15–25 backend, frontend, and AI engineers building construction
tech and CAD drawing-automation software — with structural engineers on one
side of you and the codebase on the other.
FULL-TIME
MANAGER · 7+ YRS
Engineering — Delivery & Program Management
TEAM YOU’LL RUN
15–25 engineers · Backend · Frontend · AI
LOCATION
India
EXPERIENCE
6–7 yrs min · 4+ yrs managing engineers
WORK MODE
Hybrid
DOMAIN
ENGAGEMENT
AEC · CAD / BIM automation · Multi-tenant SaaS
About BuildTwin
BuildTwin is a multi-tenant SaaS platform that runs the day-to-day operations of construction
and infrastructure companies — their workforce, projects, commercials, and documents — on a
single system. Alongside it we build an AI drawing-automation platform that turns structured
element data into production-ready technical drawings and exports them to PDF and DXF.
Both products are built by a small, senior engineering group in India: backend engineers on an
AWS serverless platform, frontend engineers on Angular and React, and AI engineers working
on drawing generation and data extraction. Sitting next to them — not in another building, not
in another timezone — are the structural and detailing engineers who define what a correct
drawing actually is.
That adjacency is our biggest advantage and our hardest coordination problem. This role exists
to make it work.
Role overview
We are hiring one Technical Project Manager to own delivery across our engineering teams in
Bengaluru. You will run 15–25 engineers across backend, frontend, and AI workstreams, and
you will be the person who turns requirements originating with our structural and detailing
engineers into scoped, sequenced, shipped software.
This is a technical role. You will not be handed a groomed backlog and asked to move cards
across it. You will sit in the design discussion and have a view on how and when — you will
push back on an approach that will not scale, ask why a trade-off was made, and know the
difference between a two-day change and a two-sprint one. You are not expected to write
production code. You are expected to read it, understand the system, and never be the least
informed person in a technical conversation you are chairing.
The centre of gravity of this job is the floor, not the calendar. Most of your day is
spent with the people building and the people specifying — closing the gap between what a
domain expert means and what an engineer can implement deterministically. Status
reporting is a by-product of doing that well, not the job itself.
What you’ll own.
Delivery ownership
Own the end-to-end delivery plan for every active workstream — scope, sequence,
dependencies, capacity, and dates that actually hold.
Break large, ambiguous product intent into engineering-sized increments with explicit
acceptance criteria, agreed with the people who will build them.
Run the operating cadence: planning, standups, refinement, demos, and retrospectives that
change something the following week.
Maintain one honest view of status — on track, at risk, slipped, and why — visible to the
founders and to the team at the same time.
Manage cross-team dependencies between backend, frontend, AI, and drawing-automation
workstreams so no team idles waiting on another.
Surface risk early, quantify it, and arrive with options — never an escalation without a
proposal.
Protect the team from thrash: absorb changing priorities, re-plan properly, and say no or not
now when a plan cannot take more.
Drive releases to genuinely done — QA, UAT with domain experts, documentation, and post
release verification included.
Own and improve the delivery metrics that matter: cycle time, predictability of committed
scope, defect escape rate, and rework.
Run the release calendar across two products so neither becomes the permanent second
priority.
Technical partnership
Participate substantively in technical discussions on design, sequencing, and trade-offs —
and hold your own with senior engineers.
Understand the architecture well enough to reason about blast radius: what a schema
change touches, why a migration is risky, why an API contract must be agreed before two
teams start.
Challenge estimates that look wrong in either direction, and recognise when an estimate is
uncertain because the problem is still unclear.
Translate technical constraints into decisions leadership can act on, and business constraints
into direction engineers can act on.
Keep testing, observability, and debt-reduction work on the plan instead of losing to features
every single quarter.
Insist that decisions get written down — architecture choices, drawing rules, API contracts,
and the reasoning behind each.
Stay close to the artefacts: read the tickets, the design docs, the PR titles, and the incident
write-ups.
Chair technical discussions where the outcome is a decision with an owner and a date, not a
longer discussion.







