DevOps Engineer

Job Title : DevOps Engineer

Experience : 3+ Years

Location : Indiranagar, Bengaluru (Work From Office – 5 Days)

Employment Type : Full-Time

Work Timings : 11:00 AM to 7:00 PM IST

Notice Period : Immediate Joiners Preferred

Role Overview :

We are seeking a skilled DevOps Engineer with 3+ years of experience in building and managing scalable cloud-native infrastructure.

The ideal candidate will have strong expertise in Kubernetes and Helm, along with hands-on experience in deploying and maintaining production-grade systems on cloud platforms.

This role offers an opportunity to work in a high-growth startup environment, contributing to both existing systems and new infrastructure development.

Key Responsibilities :

• Design, deploy, and manage scalable infrastructure using Kubernetes.
• Build and maintain CI/CD pipelines for efficient and automated deployments.
• Manage and optimize cloud environments (preferably GCP).
• Implement Infrastructure as Code using Helm/Terraform.
• Monitor system performance and ensure high availability and reliability.
• Handle bug fixes, system improvements, and performance optimization.
• Collaborate with engineering teams to design scalable microservices architecture.
• Implement logging, monitoring, and alerting solutions.
• Ensure security best practices including IAM, secrets management, and network policies.

Mandatory Skills :

• Strong hands-on experience with Kubernetes.
• Expertise in Helm Charts.
• Experience with Google Cloud Platform (GCP).
• Hands-on experience with ArgoCD or similar CI/CD tools.
• Knowledge of CI/CD tools like Jenkins, GitHub Actions, GitLab CI.
• Experience in database hosting and scaling.

Nice to Have :

• Exposure to other cloud platforms (AWS/Azure).
• Experience with modern DevOps and automation tools.
• Ability to quickly learn and adapt to new technologies.

Team & Work Scope :

• No dedicated DevOps team currently – high ownership role.
• Work on both existing systems (maintenance & improvements) and new system builds (greenfield projects).
• Opportunity to shape DevOps practices and infrastructure from scratch.

Preferred Candidate Profile :

• 3+ years of relevant DevOps experience.
• Strong problem-solving and debugging skills.
• Experience working in fast-paced startup environments.
• Understanding of scalability, security, and performance optimization.
• Good communication and collaboration skills.

Hiring Process :

1. Profile Screening
2. GT Assessment
3. Technical Interview – Round 1
4. Technical Interview – Round 2
5. Final Round (if required with US team)

Job Title : Azure DevOps Engineer

Experience Required : 7+ Years

Work Mode : Remote / Hybrid

Location : Remote

Notice Period : Immediate Joiners / Serving Candidates (within 20 days only)

Interview Mode : Face-to-Face or Virtual

Open Positions : 2

Job Description :

We are seeking an experienced Azure DevOps Engineer with 7+ years of relevant experience in DevOps practices, especially around Azure infrastructure, deployment automation, and CI/CD pipeline management. The ideal candidate should have hands-on expertise with Azure DevOps, GitHub, YAML, and Azure services, along with solid communication and coordination capabilities.

Mandatory Skills : Azure DevOps, GitHub Actions, YAML, Bicep, Azure services (App Gateway, WAF, NSG, CosmosDB, Storage Accounts), Unix scripting, and Azure Fundamentals certification.

Key Responsibilities :

• Manage deployments for Dynamics 365 and proxy applications
• Run and maintain ADO pipelines and GitHub Actions
• Ensure proper status updates on ADO Boards and deployed work items
• Coordinate with QA teams to execute smoke testing post-deployment
• Communicate deployment progress across team channels effectively
• Monitor deployment cycles, approval gates, logs, and alerts
• Ensure smooth integration of infrastructure and DevOps practices

Mandatory Skills :

• Minimum 7+ years in DevOps, with strong experience in Azure DevOps (ADO).
• Proven expertise in building pipelines using Azure DevOps and GitHub.
• Proficiency in Bicep, YAML scripting, and Azure Infrastructure-as-Code (IaC).
• Hands-on with Azure services like :
• App Gateway, WAF, NSG, CosmosDB, Storage Accounts.
• vNet, Managed Identity, KeyVault, AppConfig, App Insights.
• Basic Azure Fundamentals Certification (AZ-900).
• Excellent communication skills in English.

Nice to Have :

• Experience in managing large enterprise-scale deployments.
• Familiarity with branching strategies and monitoring tools.
• Exposure to Approval Gates and Deployment Governance.

Role: Senior Platform Engineer (GCP Cloud)

Experience Level: 3 to 6 Years

Work location: Mumbai

Mode : Hybrid

Role & Responsibilities:

• Build automation software for cloud platforms and applications
• Drive Infrastructure as Code (IaC) adoption
• Design self-service, self-healing monitoring and alerting tools
• Automate CI/CD pipelines (Git, Jenkins, SonarQube, Docker)
• Build Kubernetes container platforms
• Introduce new cloud technologies for business innovation

Requirements:

• Hands-on experience with GCP Cloud
• Knowledge of cloud services (compute, storage, network, messaging)
• IaC tools experience (Terraform/CloudFormation)
• SQL & NoSQL databases (Postgres, Cassandra)
• Automation tools (Puppet/Chef/Ansible)
• Strong Linux administration skills
• Programming: Bash/Python/Java/Scala
• CI/CD pipeline expertise (Jenkins, Git, Maven)
• Multi-region deployment experience
• Agile/Scrum/DevOps methodology

Location: Remote

Job Description :

• Strong hands-on knowledge on Azure DevOps.
• Mandatory Skills required :Azure Devops,docker,Kubernetes
• Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
• Require only developer experience profiles, and Admin roles are not required

5 to 10 years of software development & coding experience

Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have. 

Experience troubleshooting AWS policy or permissions related errors during resource deployments \

Programming experience; preferred Python, PowerShell, bash development experience \

Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)

Have configuration management experience (Chef, Puppet, or Ansible)

Worked in a Development Shop or have SDLC hands on Experience

Familiar with how to write software, test plans, automate and release using modern development methods

AWS certified at an appropriate level

DESIRED SKILLS AND EXPERIENCE

 Strong analytical and problem-solving skills

 Ability to work independently, learn quickly and be proactive

 3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure

 Experience must include a combination of:

o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)

o Ability to write and maintain code in at least one scripting language (Python preferred)

o Practical knowledge of shell scripting

o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux

o Networking knowledge – Firewalls, VPNs, Load Balancers

o Web/Application servers, Nginx, JVM environments

o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.

o Familiarity with logging systems - Logstash, Elasticsearch, Kibana

o Git, Jenkins, Jira

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Required qualifications and must have skills  

• 5+ years of experience managing a team of 5+ infrastructure software engineers 

• 5+ years of experience in building and scaling technical infrastructure 

• 5+ years of experience in delivering software 

• Experience leading by influence in multi-team, cross-functional projects 

• Demonstrated experience recruiting and managing technical teams, including performance management and managing engineers 

• Experience with cloud service providers such as AWS, GCP, or Azure 

• Experience with containerization technologies such as Kubernetes and Docker 

Nice to have Skills   

• Experience with Hadoop, Hive and Presto 

• Application/infrastructure benchmarking and optimization 

• Familiarity with modern CI/CD practices 

• Familiarity with reliability best practices 

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. 

Responsibilities

• Consulting with management on the operational requirements of software solutions.
• Contributing expertise on information system options, risk, and operational impact.
• Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
• Managing the installation and configuration of solutions.
• Collaborating with developers on software requirements, as well as interpreting test stage data.
• Developing interface simulators and designing automated module deployments.
• Completing code and script updates, as well as resolving product implementation errors.
• Overseeing routine maintenance procedures and performing diagnostic tests.
• Documenting processes and monitoring performance metrics.
• Conforming to best practices in network administration and cybersecurity.

Qualifications

• Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
• Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
• Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
• Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
• Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
• Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
• Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
• Minimum 2 years’ experience in Ansible.
• Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have had prior experience automating deployments to production and lower environments.
• Experience with APM tools like New Relic and log management tools.
• Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
• Essential Functions System Architecture Process Design and Implementation

• Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Establishing and enforcing systems monitoring tools and standards
• Establishing and enforcing Risk Assessment policies and standards
• Establishing and enforcing Escalation policies and standards