DevOps Engineer

Location: Remote (India only)

About Certa At Certa, we’re revolutionizing process automation for top-tier companies, including Fortune 500 and Fortune 1000 leaders, from the heart of Silicon Valley. Our mission? Simplifying complexity through cutting-edge SaaS solutions. Join our thriving, global team and become a key player in a startup environment that champions innovation, continuous learning, and unlimited growth. We offer a fully remote, flexible workspace that empowers you to excel.

Role Overview

Ready to elevate your DevOps career by shaping the backbone of a fast-growing SaaS platform? As a Senior DevOps Engineer at Certa, you’ll lead the charge in building, automating, and optimizing our cloud infrastructure. Beyond infrastructure management, you’ll actively contribute with a product-focused mindset, understanding customer requirements, collaborating closely with product and engineering teams, and ensuring our AWS-based platform consistently meets user needs and business goals.

What You’ll Do

• Own SaaS Infrastructure: Design, architect, and maintain robust, scalable AWS infrastructure, enhancing platform stability, security, and performance.
• Orchestrate with Kubernetes: Utilize your advanced Kubernetes expertise to manage and scale containerized deployments efficiently and reliably.
• Collaborate on Enterprise Architecture: Align infrastructure strategies with enterprise architectural standards, partnering closely with architects to build integrated solutions.
• Drive Observability: Implement and evolve sophisticated monitoring and observability solutions (DataDog, ELK Stack, AWS CloudWatch) to proactively detect, troubleshoot, and resolve system anomalies.
• Lead Automation Initiatives: Champion an automation-first mindset across the organization, streamlining development, deployment, and operational workflows.
• Implement Infrastructure as Code (IaC): Master Terraform to build repeatable, maintainable cloud infrastructure automation.
• Optimize CI/CD Pipelines: Refine and manage continuous integration and deployment processes (currently GitHub Actions, transitioning to CircleCI), enhancing efficiency and reliability.
• Enable GitOps with ArgoCD: Deliver seamless GitOps-driven application deployments, ensuring accuracy and consistency in Kubernetes environments.
• Advocate for Best Practices: Continuously promote and enforce industry-standard DevOps practices, ensuring consistent, secure, and efficient operational outcomes.
• Innovate and Improve: Constantly evaluate and enhance current DevOps processes, tooling, and methodologies to maintain cutting-edge efficiency.
• Product Mindset: Actively engage with product and engineering teams, bringing infrastructure expertise to product discussions, understanding customer needs, and helping prioritize infrastructure improvements that directly benefit users and business objectives.

What You Bring

1. Hands-On Experience: 3-5 years in DevOps roles, ideally within fast-paced SaaS environments.
2. Kubernetes Mastery: Advanced knowledge and practical experience managing Kubernetes clusters and container orchestration.
3. AWS Excellence: Comprehensive expertise across AWS services, infrastructure management, and security.
4. IaC Competence: Demonstrated skill in Terraform for infrastructure automation and management.
5. CI/CD Acumen: Proven proficiency managing pipelines with GitHub Actions; familiarity with CircleCI highly advantageous.
6. GitOps Knowledge: Experience with ArgoCD for effective continuous deployment and operations.
7. Observability Skills: Strong capabilities deploying and managing monitoring solutions such as DataDog, ELK, and AWS CloudWatch.
8. Python Automation: Solid scripting and automation skills using Python.
9. Architectural Awareness: Understanding of enterprise architecture frameworks and alignment practices.
10. Proactive Problem-Solving: Exceptional analytical and troubleshooting skills, adept at swiftly addressing complex technical challenges.
11. Effective Communication: Strong interpersonal and collaborative skills, essential for remote, distributed teamwork.
12. Product Focus: Ability and willingness to understand customer requirements, prioritize tasks that enhance product value, and proactively suggest infrastructure improvements driven by user needs.
13. Startup Mindset (Bonus): Prior experience or enthusiasm for dynamic startup cultures is a distinct advantage.

Why Join Us

• Compensation: Top-tier salary and exceptional benefits.
• Work-Life Flexibility: Fully remote, flexible scheduling.
• Growth Opportunities: Accelerate your career in a company poised for significant growth.
• Innovative Culture: Engineering-centric, innovation-driven work environment.
• Team Events: Annual offsites and quarterly Hackerhouse.
• Wellness & Family: Comprehensive healthcare and parental leave.
• Workspace: Premium workstation setup allowance, providing the tech you need to succeed.

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

As a DevOps Engineer, you’ll play a key role in managing our cloud infrastructure, automating deployments, and ensuring high availability across our global server network. You’ll work closely with our technical team to optimize performance and scalability.

Responsibilities

✅ Design, implement, and manage cloud infrastructure (primarily Azure)

✅ Automate deployments using CI/CD pipelines (GitHub Actions, Jenkins, or equivalent)

✅ Monitor and optimize server performance & uptime (100% uptime goal)

✅ Work with cPanel-based hosting environments and ensure seamless operation

✅ Implement security best practices & compliance measures

✅ Troubleshoot system issues, scale infrastructure, and enhance reliability

Requirements

🔹 3-7 years of DevOps experience in cloud environments (Azure preferred)

🔹 Hands-on expertise in CI/CD tools (GitHub Actions, Jenkins, etc.)

🔹 Proficiency in Terraform, Ansible, Docker, Kubernetes

🔹 Strong knowledge of Linux system administration & networking

🔹 Experience with monitoring tools (Prometheus, Grafana, ELK, etc.)

🔹 Security-first mindset & automation-driven approach

Why Join Us?

🚀 Work at a fast-growing startup backed by Microsoft

💡 Lead high-impact DevOps projects in a cloud-native environment

🌍 Hybrid work model with flexibility in Bangalore, Delhi, or Mumbai

💰 Competitive salary ₹12-30 LPA based on experience

How to Apply?

📩 Apply now & follow us for future updates:

🔗 X (Twitter): https://x.com/CygenHost

🔗 LinkedIn: https://www.linkedin.com/company/cygen-host/

🔗 Instagram: https://www.instagram.com/cygenhost

Would you like any modifications before posting this? Or should I move on to the next role? 🚀

What we look for:

As a DevOps Developer, you will contribute to a thriving and growing AIGovernance Engineering team. You will work in a Kubernetes-based microservices environment to support our bleeding-edge cloud services. This will include custom solutions, as well as open source DevOps tools (build and deploy automation, monitoring and data gathering for our software delivery pipeline). You will also be contributing to our continuous improvement and continuous delivery while increasing maturity of DevOps and agile adoption practices.

Responsibilities:

• Ability to deploy software using orchestrators /scripts/Automation on Hybrid and Public clouds like AWS
• Ability to write shell/python/ or any unix scripts
• Working Knowledge on Docker & Kubernetes
• Ability to create pipelines using Jenkins or any CI/CD tool and GitOps tool like ArgoCD
• Working knowledge of Git as a source control system and defect tracking system
• Ability to debug and troubleshoot deployment issues
• Ability to use tools for faster resolution of issues
• Excellent communication and soft skills
• Passionate and ability work and deliver in a multi-team environment
• Good team player
• Flexible and quick learner
• Ability to write docker files, Kubernetes yaml files / Helm charts
• Experience with monitoring tools like Nagios, Prometheus and visualisation tools such as Grafana.
• Ability to write Ansible, terraform scripts
• Linux System experience and Administration
• Effective cross-functional leadership skills: working with engineering and operational teams to ensure systems are secure, scalable, and reliable.
• Ability to review deployment and operational environments, i.e., execute initiatives to reduce failure, troubleshoot issues across the entire infrastructure stack, expand monitoring capabilities, and manage technical operations.

Type, Location

Full Time @ Anywhere in India

Desired Experience

2+ years

Job Description

What You’ll Do

● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.

● Take charge of DevOps activities for CI/CD with the latest tech stacks.

● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.

● Implementing the DevOps philosophy and strategy across different domains in organisation.

● Build automation at various levels, including code deployment to streamline release process

● Will be responsible for architecture of cloud services

● 24*7 monitoring of the infrastructure

● Use programming/scripting in your day-to-day work

● Have shell experience - for example Powershell on Windows, or BASH on *nix

● Use a Version Control System, preferably git

● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)

● Scalability, HA and troubleshooting of web-scale applications.

● Infrastructure-As-Code tools like Terraform, CloudFormation

● CI/CD systems such as Jenkins, CircleCI

● Container technologies such as Docker, Kubernetes, OpenShift

● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA

What you bring to the table

● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.

● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.

● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems

● Configuration management tools such as Ansible/Chef/Puppet

Bonus if you have…

● Basic understanding of Networking(routing, switching, dns) and Storage

● Basic understanding of Protocol such as UDP/TCP

● Basic understanding of Cloud computing

● Basic understanding of Cloud computing models like SaaS, PaaS

● Basic understanding of git or any other source code repo

● Basic understanding of Databases(sql/no sql)

● Great problem solving skills

● Good in communication

● Adaptive to learning

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology.  Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.

RESPONSIBILITIES:

• Provide leadership on cross-functional development focused software release process.
• Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
• Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
• Work with engineering team to understand impacts of branches and code merges.
• Identify, communicate, and mitigate release delivery risks.
• Measure and monitor progress to ensure product features are delivered on time.
• Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
• Responsible for planning, monitoring, executing, and implementing the software release strategy.
• Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
• Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
• Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
• Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
• Make Improvements to processes to improve the experience and delivery for internal and external customers.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

EXPERIENCE AND KNOWLEDGE:

• Bachelor’s degree in Computer Science, or related field or equivalent experience.
• Minimum 4 years related experience in product release management role.
• Excellent understanding of software delivery lifecycle.
• Technical Background with experience in common Scrum and Agile practices preferred.
• Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
• Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
• Familiarity with enterprise software deployment architecture and methodologies.
• Proven ability in building effective partnership with diverse groups in multiple locations/environments 
• Ability to convey technical concepts to business-oriented teams.
• Capable of assessing and communicating risks and mitigations while managing ambiguity.
• Experience managing customer and internal expectations while understanding the organizational and customer impact.
• Strong organizational, process, leadership, and collaboration skills.
• Strong verbal, written, and interpersonal skills.