Software Sales and Customer Support Executive

Notice Period - 0-15 days Max

Apply only who are currently in Karnataka

F2F interview

Interview - 4 rounds

Job Title: AI Specialist

Company Overview: We are the Technology Center of Excellence for Long Arc Capital

which provides growth capital to businesses with a sustainable competitive advantage and 

a strong management team with whom we can partner to build a category leader. We focus 

on North American and European companies where technology is transforming traditional 

business models in the Financial Services, Business Services, Technology, Media and 

Telecommunications sectors.

As part of our mission to leverage AI for business innovation, we are establishing AI COE to 

develop Generative AI (GenAI) and Agentic AI solutions that enhance decision-making, 

automation, and user experiences.

Job Overview: We are seeking dynamic and talented individuals to join our AI COE. This 

team will focus on developing advanced AI models, integrating them into our cloud-based 

platform, and delivering impactful solutions that drive efficiency, innovation, and customer 

value.

Key Responsibilities:

• As a Full Stack AI Engineer, research, design, and develop AI solutions for text, 

image, audio, and video generation

• Build and deploy Agentic AI systems for autonomous decision-making across 

business outcomes and enhancing associate productivity. 

• Work with domain experts to design and fine-tune AI solutions tailored to portfoliospecific challenges.

• Partner with data engineers across portfolio companies to –

o Preprocess large datasets and ensure high-quality input for training AI 

models.

o Develop scalable and efficient AI pipelines using frameworks like 

TensorFlow, PyTorch, and Hugging Face.

• Implement MLOps best practices for AI model deployment, versioning, and 

monitoring using tools like MLflow and Kubernetes.

• Ensure AI solutions adhere to ethical standards, comply with regulations (e.g., 

GDPR, CCPA), and mitigate biases.

• Design intuitive and user-friendly interfaces for AI-driven applications, collaborating 

with UX designers and frontend developers.

Internal Use Only

• Stay up to date with the latest AI research and tools and evaluate their applicability 

to our business needs.

Key Qualifications:

Technical Expertise:

• Proficiency in full stack application development (specifically using Angular, React).

• Expertise in backend technologies (Django, Flask) and cloud platforms (AWS 

SageMaker/Azure AI Studio).

• Proficiency in deep learning frameworks (TensorFlow, PyTorch, JAX).

• Proficiency with Large Language Models (LLMs) and generative AI tools (e.g., OpenAI 

APIs, LangChain, Stable Diffusion).

• Solid understanding of data engineering workflows, including ETL processes and 

distributed computing tools (Apache Spark, Kafka).

• Experience with data pipelines, big data processing, and database management 

(SQL, NoSQL).

• Knowledge of containerization (Docker) and orchestration (Kubernetes) for scalable 

AI deployment.

• Familiarity with CI/CD pipelines and automation tools (Terraform, Jenkins).

• Good understanding of AI ethics, bias mitigation, and compliance standards.

• Excellent problem-solving abilities and innovative thinking.

• Strong collaboration and communication skills, with the ability to work in crossfunctional teams.

• Proven ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Advanced studies in Artificial Intelligence, or a related field.

• Experience with reinforcement learning, multi-agent systems, or autonomous 

decision-making

Key Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Maintain clean coding practices
• Identifying potential problems and resolving application bottlenecks.
• Supporting product owners as required
• Providing support to the testing team during testing phases of the projects
• Contributing to solution proposals as required
• Creating work effort estimates as required
• Mentor, train on the best practices junior software associates and other team members.

Key Competencies (Functional):

• Proven experience as an app developer.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.

1. Hands on experience in designing and developing applications using NodeJS and have at least 3 - 4
2. years’ experience on the same.
3. Should have excellent in-depth knowledge on Nodejs and Mongo DB.
4. Working knowledge of RESTful web services.
5. Basic understanding of front-end technologies, such as HTML5, and CSS3.
6. Integration of user-facing elements developed by front-end developers with server side logic
7. Design and implementation of low-latency, high-availability, and performant applications
8. Proficient understanding of code versioning tools, such as Git
9. Good communication skills.
10. Experience in working effectively within a team.

We are on the hunt for a talented and experienced Director of Sales and Business Development to set up and lead our sales department in India. This is a global role. We need a self-motivated professional with proven SaaS sales experience and an outstanding track record. In this position, you will be responsible for meeting our annual sales targets within assigned global regions.

Your duties will include designing strategic SaaS sales plans, building partner networks globally, tweaking business models if required and assessing costs and competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate exceptional negotiation and hunting skills.

Responsibilities:

• Passionately drive SaaS sales of the platform from the scratch.
• Build a global SaaS sales strategy from the ground up
• Design and implement strategic plans to reach sales targets.
• Cultivate lasting relationships with customers to grow customer loyalty.
• Develop and promote weekly, monthly and quarterly sales objectives.
• Draft detailed and accurate sales reports.
• Work with customers to better understand their business needs and goals and share that information back to the product teams.
• Assess costs, competition, and supply and demand to identify selling prices.
• Estimate sales volume and profit for current and new products.
• Establish a sales training program to train new employees.
• Meet with sales managers to assess company performance.
• Potentially recruit and build a strong sales team

Requirements:

• A minimum of 10 years’ experience in a similar role (2+ years SaaS sales).
• Inside sales experience in SaaS
• Low-code sales experience is a bonus.
• Experience in solution-driven sales approach
• In-depth knowledge of sales and business development techniques and best practices.
• Capacity to manage various projects and work to tight deadlines.
• Excellent negotiation and leadership skills.
• Outstanding written and verbal communication skills.

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber

Utilize native third party SDKs in NativeScript

• Experience in JavaScript and AngularJS/Angular 4 / Angular 2 & in  NativeScript
• Implement real-time cross-platform mobile and web applications. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Work closely with UX/UI designer to keep continuity across mobile / web / desktop