Software Sales and Customer Support Executive

Position Title: Account Executive - (SaaS – US Market)

Experience Level: 3–8 Years

Industry: B2B SaaS

Sales Segment: Small & Medium Businesses (SMB)

Market: United States

Employment Type: Full-time

Location: Bangalore, work from the office

US Market experience mandatory

Shift timing: 6 PM to 3 AM

In-house desk job

Excellent communication skills

Individual Contributor role

B2B SaaS company experience mandatory

Any graduate

Interview process: 3 rounds (2 Video Calls + Final Face-to-Face)

5 days of working from the office

Key Responsibilities

Own the end-to-end SMB sales cycle (prospecting to close) for U.S.-based customers

Handle inbound and outbound leads, including cold outreach

Conduct product demos, discovery calls, and negotiations

Build and manage a healthy sales pipeline and accurate forecasts

Consistently achieve or exceed monthly and quarterly quotas

Maintain accurate CRM records and sales activity tracking

Required Qualifications

3–8 years of experience as an Account Executive in B2B SaaS

Strong experience selling to SMB customers (not enterprise-only profiles)

Direct exposure to selling in the U.S. market

Proven track record of quota achievement

Excellent communication, negotiation, and closing skills

Hands-on experience with CRM tools such as HubSpot

Strong understanding of U.S. buyer behavior and SMB needs

Preferred Qualifications

Experience in fast-paced SaaS startups or growth-stage companies

Familiarity with high-volume deal environments ($5k–$100k ARR)

Strong consultative selling approach

Strong understanding of U.S. buyer behavior and SMB needs

Notice Period - 0-15 days Max

Apply only who are currently in Karnataka

F2F interview

Interview - 4 rounds

Job Title: AI Specialist

Company Overview: We are the Technology Center of Excellence for Long Arc Capital

which provides growth capital to businesses with a sustainable competitive advantage and 

a strong management team with whom we can partner to build a category leader. We focus 

on North American and European companies where technology is transforming traditional 

business models in the Financial Services, Business Services, Technology, Media and 

Telecommunications sectors.

As part of our mission to leverage AI for business innovation, we are establishing AI COE to 

develop Generative AI (GenAI) and Agentic AI solutions that enhance decision-making, 

automation, and user experiences.

Job Overview: We are seeking dynamic and talented individuals to join our AI COE. This 

team will focus on developing advanced AI models, integrating them into our cloud-based 

platform, and delivering impactful solutions that drive efficiency, innovation, and customer 

value.

Key Responsibilities:

• As a Full Stack AI Engineer, research, design, and develop AI solutions for text, 

image, audio, and video generation

• Build and deploy Agentic AI systems for autonomous decision-making across 

business outcomes and enhancing associate productivity. 

• Work with domain experts to design and fine-tune AI solutions tailored to portfoliospecific challenges.

• Partner with data engineers across portfolio companies to –

o Preprocess large datasets and ensure high-quality input for training AI 

models.

o Develop scalable and efficient AI pipelines using frameworks like 

TensorFlow, PyTorch, and Hugging Face.

• Implement MLOps best practices for AI model deployment, versioning, and 

monitoring using tools like MLflow and Kubernetes.

• Ensure AI solutions adhere to ethical standards, comply with regulations (e.g., 

GDPR, CCPA), and mitigate biases.

• Design intuitive and user-friendly interfaces for AI-driven applications, collaborating 

with UX designers and frontend developers.

Internal Use Only

• Stay up to date with the latest AI research and tools and evaluate their applicability 

to our business needs.

Key Qualifications:

Technical Expertise:

• Proficiency in full stack application development (specifically using Angular, React).

• Expertise in backend technologies (Django, Flask) and cloud platforms (AWS 

SageMaker/Azure AI Studio).

• Proficiency in deep learning frameworks (TensorFlow, PyTorch, JAX).

• Proficiency with Large Language Models (LLMs) and generative AI tools (e.g., OpenAI 

APIs, LangChain, Stable Diffusion).

• Solid understanding of data engineering workflows, including ETL processes and 

distributed computing tools (Apache Spark, Kafka).

• Experience with data pipelines, big data processing, and database management 

(SQL, NoSQL).

• Knowledge of containerization (Docker) and orchestration (Kubernetes) for scalable 

AI deployment.

• Familiarity with CI/CD pipelines and automation tools (Terraform, Jenkins).

• Good understanding of AI ethics, bias mitigation, and compliance standards.

• Excellent problem-solving abilities and innovative thinking.

• Strong collaboration and communication skills, with the ability to work in crossfunctional teams.

• Proven ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

• Advanced studies in Artificial Intelligence, or a related field.

• Experience with reinforcement learning, multi-agent systems, or autonomous 

decision-making

Job Title : Automation Quality Engineer (Gen AI)

Experience : 3 to 5+ Years

Location : Bangalore / Chennai / Pune

Role Overview :

We’re hiring a Quality Engineer to lead QA efforts for AI models, applications, and infrastructure.

You'll collaborate with cross-functional teams to design test strategies, implement automation, ensure model accuracy, and maintain high product quality.

Key Responsibilities :

• Develop and maintain test strategies for AI models, APIs, and user interfaces.
• Build automation frameworks and integrate into CI/CD pipelines.
• Validate model accuracy, robustness, and monitor model drift.
• Perform regression, performance, load, and security testing.
• Log and track issues; collaborate with developers to resolve them.
• Ensure compliance with data privacy and ethical AI standards.
• Document QA processes and testing outcomes.

Mandatory Skills :

• Test Automation : Selenium, Playwright, or Deep Eval
• Programming/Scripting : Python, JavaScript
• API Testing : Postman, REST Assured
• Cloud & DevOps : Azure, Azure Kubernetes, CI/CD pipelines
• Performance Testing : JMeter
• Bug Tracking : Azure DevOps
• Methodologies : Agile delivery experience
• Soft Skills : Strong communication and problem-solving abilities

• Solid experience in designing, implementing, and securing cloud environments, including services such as EC2, S3, RDS, IAM, VPC, and CloudTrail.
• Strong understanding of DevOps methodologies and experience with CI/CD pipelines and tools (e.g., Jenkins, GitHub, SonarQube).
• In-depth knowledge of cloud security best practices, industry standards, and compliance frameworks (e.g., NIST, CIS, ISO 27001).
• Proficiency in scripting languages such as Python, Bash, Groovy.
• Experience with Infrastructure-as-Code (IaC) tools like AWS CloudFormation or Terraform.
• Familiarity with security scanning and monitoring tools, such as AWS Security Hub, GuardDuty, Inspector, or third-party solutions.
• Strong understanding of network security concepts, including firewalls, VPNs, and secure network architectures.
• Knowledge of secure coding practices and experience with application security testing tools (e.g., SAST, DAST, fuzzing, and secure coding patterns).
• Excellent problem-solving skills and ability to work collaboratively in a team-oriented environment.
• Participate in incident handling and other related duties to support the information security function.
• The ability to learn and apply new concepts quickly
• Strong written and oral communication skills

Dear Candidate,

Hope you are doing great!!

As per our telephonic discussion, I have attached JD.


Company Details : 
Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad,Gujarat 380015, IN

• Meeting with Web designers to discuss project design and layout.
• Coding the entire HTML site from end to end.
• Debugging code and front-end web applications.
• Ensuring cross-platform compatibility.
• Troubleshooting application errors.
• Conducting website performance and usability tests.
• Meeting publication deadlines.
• Providing user support.

• Bachelor's degree in computer science, computer engineering, MIS, or similar.
• At least 1 years' experience as an HTML Developer.
• In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and XML.
• Ability to troubleshoot coding and application errors.
• Knowledge of web design and user application requirements.
• Ability to meet strict publication deadlines.
• Excellent communication and interpersonal skills.
• Strong attention to details

Job Description

We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Business Analyst Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

Business Analyst Requirements:

• A bachelor’s degree in business or related field or an MBA.
• A minimum of 2 years’ experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects.