QA Lead

Job Title: Technical Writer

Location: Navi Mumbai (CBD Belapur)

Experience: 5+ Years

Education: B.E. or any graduation or master’s degree in Computer Science or related field

Domain: Banking Domain

Notice Period: Immediate or Maximum 1 Week

Job Description:

We are seeking a highly skilled Technical Writer to join our team for a critical banking project focused on

payment gateways. The ideal candidate will have extensive experience in API documentation and XML

DITA, with a strong technical background and the ability to clearly and effectively communicate complex

information.

Key Responsibilities:

• Develop, review, and maintain high-quality technical documentation for APIs, including user

guides, integration manuals, and system documentation.

• Collaborate with developers, product managers, and other stakeholders to understand and

document payment gateway systems and related banking technologies.

• Write and edit technical documents in XML DITA, ensuring accuracy, clarity, and consistency.

• Create clear and concise user documentation, FAQs, and how-to guides for both technical and

non-technical users.

• Conduct interviews with subject matter experts to gather detailed information.

• Manage documentation projects, ensuring timely delivery and adherence to quality standards.

• Stay up-to-date with the latest developments in payment gateway technologies and API

documentation best practices.

Required Skills:

• Strong experience in API documentation, particularly in a banking or financial services context.

• Proficiency in XML DITA and other documentation tools.

• Excellent written and verbal communication skills.

• Ability to understand complex technical concepts and translate them into user-friendly

documentation.

• Strong attention to detail and the ability to work independently.

• Experience working in agile environments is a plus.

Preferred Qualifications:

• 5+ years of experience in technical writing, with a focus on API documentation.

• Familiarity with payment gateway systems and the banking domain.

• B.E. or any graduation or master’s degree in Computer Science or a related field.

Job Description:

As per our conversation, please find below the job description for your review. 

·       Strong written/verbal communication skills

·       Minimum 5-14 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle, or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

·       While you may already know about Wissen and the company history, here is a quick rundown for you.

1. PHP Developer/Sr. PHP Developer:

• Reviewing (if already developed) current system workflow and database design.
• Analyzing the needs of system and producing detailed specification document
• Create a step by step flow chart or psudocode for computing systems that shows how program code must be written in order to work properly.
• Develop a functional modules according as required under deadline.
• Integrating 3rd party tools wherever required.
• Perform and document unit testing for developed functions.
• System maintenance by monitoring and correcting software defects.
• Continuously updating technical knowledge and skills as per industry standards.
• Contribute to technical writers to create users documents.
• All tasks must be carried out at the highest standards.

• Strong experience on any of the modern PHP based frameworks like Laravel, Cake PHP, Symphony, etc.
• Ability to create Data Structures and Algorithms.

Experience of developing highly scalable web services and APIs using PHP.

• Development skills of Database design and information schema using NoSQL/SQL.
• Source control management (e.g. Git, SVN, Mercurial) to enable teams to work together to manage source code.
• Working over cloud computing platform like Amazon Web Service (AWS), Google Cloud Platform (GCP), Microsoft Azure
• Strong designing / problem solving skills.

• Education: BCA, MCA, Msc IT, Bsc IT or any equivalent qualification
• Work Experience: 2-6 year of experience in same field
• Good Communication skill (Preferred)
• Can work under pressure
• Meet deadlines

Job Description-Supply Chain Executive

• Establish and lead execution of operation strategy; reduce supply chain complexities
• Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
• Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
• Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
• Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
• Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
• Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
• Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
• Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
• Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
• Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.

Experience, Qualification, and Skills required:

• Minimum 2-3 years of experience in the Supply chain management department
• Any Graduate
• Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
• Ability to understand business problems and convert that into data analytic problems
• Understanding of inventory management and planning

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

What sets us apart from the rest?

With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.

With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space. 

We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.

The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures

“Hustle Mode ON” is something we live by.

Our Team:

The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.

Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.

 Your Opportunity:

As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.

 Your Responsibility:

1. Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
2. Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
3. Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
4. Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
5. Work with cross-functional teams to address all technical dependencies
6. Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
7. Actively participate in technical innovations, external presentations, technical publications etc.
8. Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
9. Deploy and monitor products on Cloud platforms

 Our Ideal Candidate:

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.

 Your Qualifications:

1. 11+ years of experience as an Engineer
2. Ability to work with teams in a collaborative and productive manner
3. Strong computer science fundamentals in data structures and algorithms
4. A self-motivated learner and builder with strong customer focus and obsession with quality

 Must-Have:

1. Strong Expertise in Backend Technologies- Java, Spring Boot, etc 
2. Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
3. Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
4. Hands-on in Architecting and developing large scale applications
5. Hands-on debugging skills
6. Design for performance, scalability, fault tolerance and high availability

 Good to have:

1. Experience in Client-side technologies such as jQuery
2. Experience in Front End Technologies is good to have (Javascript, React)
3. Experience with Storage systems - NoSQL (Cassandra/MongoDB)
4. Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features

  Behavioural traits: 

1. Excellent communication and technical leadership skills
2. Can-do attitude to take BIG problems by their horns and solve them
3. Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
4. Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

Dear Candidate,

Education Artists is one of the leading international student education consultancy providers based in multiple countries with its offices located in India, Australia and Dubai.

Our mission is to offer great education to our clients. Our vision is to empower our communities with affordable and quality education which is most essential for building a better future of the students as well as of the society. Our specialization is in providing solutions to students in their education.

We are looking for individuals with a flair for sales and marketing for the position of Client Relations Executive at our branch office in Faridabad. The goal of the role is to grow the sales numbers by fulfilling clints needs.

Key Skills:

• Passionate about solving problems and committed to meet the sales target (KPI).
• Excellent customer service skills and willingness to help clients.
• Ability to work in a team environment and individually.
• Clarity towards understanding the client’s needs and providing prompt and creative solutions.
• Good communication skills. Must be good in English.
• Power of persuasion and gift of gab

KRA:

• Exhibiting expertise in digital marketing solutions
• Interaction with clints
• Lead generation through different social media & company data base.
• Developing effective sales plans utilizing sales methodology.
• Creating innovative online marketing sales plane
• Strategic planning into increasing the revenue

Company’s requirements from the Candidate:

• Good communication skills.
• Must be good in negotiation skills.
• Providing prompt & satisfactory services to clients.
• Ability to work independently and multi-task in a fast-paced environment.

Our contemporary training program shall help you understand the company’s goals, needs and requirements as well as you job role better.

Work Experience:

The position is open for both experienced as well as fresher candidates.

Perks & Benefits:

Base salary + attractive incentives

Excellent working environment

More information could be found on our website: https://educationartists.com