
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.

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Develop new user-facing features
Build reusable code and libraries for future use
Ensure the technical feasibility of UI/UX designs
Optimize application for maximum speed and scalability
Assure that all user input is validated before submitting to back-end
Collaborate with other team members and stakeholders
Skills and Qualifications
Proficient understanding of markup language like HTML to create user friendly web pages
Strong experience in React JS
Proficient understanding of JavaScript, CSS and jQuery
Good experience of React native, algorithm and data structure
Good understanding of asynchronous request handling, partial page updates, and AJAX
Proficient understanding of cross-browser compatibility issues and ways to work around them.
What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
We are looking for a person who has good knowledge of digital marketing, and who is well known in SEO, SMO, and Google Ad console.
Responsibilities:
• Doing market research on trending content and creating content on the same.
• Assisting the marketing team in daily admin tasks.
• Helping in planning and organizing marketing events.
• Working on growth of website through SEO and google analytics.
• Designing multiple social campaigns considering recent trends in market.
If you are a people-person who loves the rewarding challenge of building a brand and you are a passionate enthusiast sharing our vision and having good marketing skills can apply here.
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
As one of our Backend Software Engineers, you will be part of the team responsible for the development of all server-side logic, the definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end developers.
What will you be engaged in?
Collaborate with key internal stakeholders to determine how to scalable design backend systems and APIs to meet their needs
Architect, develop and operate services deployed to millions of users
Collaborate with the DevOps team for the necessary infrastructure needed for services to run on the cloud platform
Write backend services and Restful APIs
Be in charge of data migration, transformation, and scripting
Write reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, scalability, and performant applications
Implement security and data protection
Manage web apps that impact millions of users
What do we expect from you?
3 + years of experience building large-scale backend systems
Knowledge of MVC concepts
Knowledge of web applications systems
A good understanding of data pipelines, data lakes, and data ingestion is Plus
Strong understanding of Database management (MSSQL, SQL)
Strong understanding of NoSQL Database (MongoDB)
Strong understanding of RESTful API
Understanding of JavaScript and Typescripts
Understanding of Node.js frameworks and Nest JS Framework
Passion for building high performance, high throughput, low latency frameworks
Problem-solving mindset
Understanding of GIT Source code
Good at JavaScript and passionate about solving challenges using JavaScript.
Good Understanding of Pub/SUB (Kafka, RabbitMQ etc.)
Fintech Industry experience is plus

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!
Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:
Why Benison Tech?
We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.
Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.
Benison Tech has a consistent history of demonstrating growth through innovation time and again.
We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:
What you will be working on:
- Key contributor for developing product strategies and features.
- Software development for industries leading SaaS platform
- You will be involved closely in planning, designing, integration of client requirements.
- You will be working with one of the leaders in data resiliency and data protection.
Here are some technical skills require:
- Independently own features and create feature test plans/strategies based on development and feature completion milestones.
- Identify quality assurance process bottlenecks and suggest actions for improvement.
- Design automation framework for automating feature tests.
- Participate in test cases, test plans, s and code reviews.
- Resolve functional queries coming from other business units such as support, escalation, product management, etc.
- Participate in bug trailing, tracking quality assurance metrics.
- Hands-on experience with Python-Selenium or Cypress, will be preferred.
- Familiarity with Test Management systems like XRay and bug tracker like JIRA tools.
What we expect from you:
- 3-10 Years of relevant experience in QA Automation.
- Expert at test automation, creating test plans, test strategies for testing multiple product modules
- Should be able to quickly analyze failures and trace back to issues in the product or the automation suite.
- As a Software Development Engineer in Test you should be an expert at test automation for APIs as well as UI, creating test plans and test strategies for testing product features.
- You will guide and mentor junior team members by reviewing their automation code and test cases to ensure good coverage and quality of a feature
- Resolve functional queries coming from other business units such as support, escalation, product management, etc.
- Be a quick learner and be open to working on new technologies if needed.
- Excellent team player with strong verbal & written communication skills.
- Be able to step up when the situation demands such as meeting deadlines and critical production issues.
- Propose changes or enhancements to the framework for enabling new feature tests.
Few Skills which will add brownie points to your role
- Working knowledge of Dockers and Kubernetes will be an advantage
- Awareness of general manual and automation concepts and all types of testing methods
- Knowledge of the Backup or Storage domain will be an advantage.
If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:
Work Culture and Benefits
- Competitive salary and benefits package
(H1-B which means a chance to work onsite out of India) - A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.
- Opportunity to work with cutting-edge & challenging technologies including legacy tech.
- Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.
- Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!
- Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)
- Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.
- And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.
Still not satisfied, and want more proof?
Head to our website https://benisontech.com/">https://benisontech.com to learn more.

What will we be building together?
1K Kirana Bazaar (1K) is building Bharat's first hyperlocal offline-online distribution platform. Our aim is to provide the benefits of technology and scale to the underserved first time internet users of Bharat. We use the efficiencies of the existing kirana store network and empower them with a full technology stack to fulfill all needs of our consumers.
Over the next 2 years our goal is to transform the lives of millions of new age consumers of Bharat and at the same time make the lives of thousands of retailers more fulfilling! With our end to end integrated supply chain and technology stack, we are already disrupting the traditional supply chain and bringing in innovation and gamification to the traditional shopping and consumption process. The growth process will demand exploration of technologies like Blockchain, Artificial Intelligence, IPFS, Distributed Computing, and IOT to name a few to fuel the idealistic model design for the making of an evolved #bharat. We visualise seamless access to every consumer or a mom & pop store in the deepest rooted corners of India.
What will you be driving with the team?
To build full-stack solutions for retail & supply chain from managing purchases to selling products to end consumers. You will work on solving some of the complex problems of the retail industry.
Your core responsibilities:
- Solve complex problems and follow good coding practices and complying with existing quality standards.
- Evaluate existing engineering processes and recommend improvements.
- Setup high-quality standards in production running code by performing diligent code reviews and rigorous unit test coverage.
- Brainstorm (sometimes, even prototype) features with the rest of the team based on your knowledge of the codebase.
- And of course, there's always bugs to fix, based on your personal experience or feedback from the team and the 1K community.
What will help you thrive in this role?
- A bachelor’s degree in Computer Science or a related field is preferred.
- 6 month+ experience in software development.
- Knowledge of programming languages.
- Should possess a solid grasp of object-oriented programming, data structures, and software design.
- Experience with AWS infrastructure and distributed systems is a plus.
- Highly developed attention to detail.
- Ability to work well in a fast-paced environment.
Whom you will be sharing your workday with?
We are a language-agnostic engineering team of independent thinkers who understand the priorities of a rapidly growing startup and excel at choosing high impact projects. Our core beliefs are:
- We are at the forefront of disrupting the traditional retail & supply chain industry by building distributed systems
- We are hardcore open source lovers and believe in the strength of the open-source community.
- We believe technology can change the way information is consumed.
- We use a data-driven approach to build new products and features.
- Build new tech solutions to improve business processes and enable our various departments to help service our teams better.
- We embrace and enable DevOps culture within the organisation.
And yes! We do have new furry friends coming to our office every day.
Work Perks
- Hybrid work environment with flexibility to work from anywhere.
- A great salary, commensurate with experience.
- Unlimited vacation policy which means Paid Vacations.
- A relaxed & flexible working atmosphere.
- Weekly parties (Unofficial).
- Paid outings to remote work locations and industry events/conferences.
- Paid Health Insurance for you and your loved ones.
- Packaging of Top Trending News of the day, Value additions, Ideation for Graphics, spl interviews, related to Business and Economics
- Managing Ideation for layout of Page
- Providing Constant inputs on Digital and TV Platform
- Managing our editorial calendar to ensure timely publication
- Assigning blog posts to writers
- Identifying gaps in our content and recommend new topics
- Creating style guides to use as reference
- Proofreading and editing written pieces before publication
- Scheduling social media posts
- Conducting keyword and SEO research to understand customers’ needs
- Monitoring web traffic and engagement (e.g. conversions and bounce rates)
- Coordinating with marketing and design teams to illustrate articles
- Following industry-related news and generating ideas around trending topics
- Reviewing and updating published content as needed
What you need to have:
- Proven work experience as a Content Strategist, Content Manager or similar role
- A portfolio of published articles
- Experience in project management is a plus
- Knowledge of Content Management Systems, like WordPress
- Basic understanding of HTML and web publishing
- Familiarity with SEO guidelines and keyword research tools (e.g. Moz and Google Keyword Planner)
- Experience using social media for business
- Solid writing and editing skills in English
- Time-management skills
- Ability to guide and motivate team members
- BSc in Marketing, Journalism or relevant field
We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills -
- Fluent communication skills in English and Hindi
- Proven customer support experience of 1-3 years
- Engaging with customers and earning their trust
- Building sustainable relationships with customers
- Patient, empathetic, self-motivated
- Experience with CRM and tool handling
- Bachelor's degree, preferably in Computer/IT Engineering
- Prior experience in Ed-tech platform is mandatory
Following are the day-to-day roles and responsibilities -
- Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
- Taking inbound calls from customers to resolve any queries or complaints
- Accurately explaining all details of courses offered to parents and students
- Ensuring a smooth journey for customers, from registering to completing a demo session
- Ensuring maximum customer satisfaction
- Having inside-out knowledge of our product and course offerings
- Explaining technical subjects to customers with a non-technical background

