Technical Application Analyst

Mobile Developer (iOS & Android) – 1–3 Years Experience

Location: Bangalore (Work from Office)

Reporting To: CEO

About the Role

We are building a new-age consumer commerce platform focused on parents in India. We are looking for an entrepreneurial Mobile Developer who is passionate about creating exceptional mobile experiences and thrives in a fast-paced startup environment.

As an early member of the engineering team, you will work directly with the CEO and have the opportunity to build and scale our customer-facing mobile applications while also developing internal tools that power our operations. This role offers high ownership, autonomy, and the chance to shape the future of our products.

Key Responsibilities

• Build and maintain high-quality mobile applications for iOS and Android.
• Develop customer-facing features with a strong focus on performance, usability, and reliability.
• Design and build internal operations tools and workflows that support business teams.
• Collaborate closely with the CEO and cross-functional teams to turn ideas into products.
• Own the complete development lifecycle, from requirements gathering to deployment and monitoring.
• Optimize applications for speed, scalability, and user experience.
• Integrate APIs and third-party services.
• Continuously improve code quality, architecture, and engineering best practices.
• Rapidly iterate based on customer feedback and business needs.

Required Skills

• 1–3 years of experience building mobile applications.
• Strong proficiency in either:
• React Native (preferred), or
• Native iOS (Swift), and/or
• Native Android (Kotlin/Java), or
• Flutter.
• Experience consuming REST APIs and integrating backend services.
• Understanding of mobile architecture, state management, and performance optimization.
• Familiarity with Git and modern development practices.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.

Good to Have

• Experience working in D2C, e-commerce, consumer internet, or marketplace companies.
• Experience building customer-facing mobile products at scale.
• Exposure to backend technologies such as Node.js, Python, or Firebase.
• Experience building internal tools or operational workflows.
• Familiarity with AWS, GCP, or Firebase services.
• Startup experience or experience working in small, high-ownership teams.
• Experience with analytics, notifications, and mobile performance monitoring.

Who You Are

• Entrepreneurial and highly ownership-driven.
• Comfortable operating in ambiguity and solving problems from first principles.
• Passionate about building products that customers love.
• Someone who enjoys wearing multiple hats and moving quickly.
• Excited to work directly with the CEO and influence both product and technology decisions.
• Motivated by impact rather than hierarchy.

Why Join Us?

• Work directly with the CEO and founding team.
• Build products from the ground up with significant ownership.
• Opportunity to influence product direction and engineering culture.
• Fast-paced environment with steep learning and growth opportunities.
• Be part of the founding engineering journey and help create a category-defining consumer platform.

Job Summary:

The Head of Operation and Cross-Sell will be responsible for streamlining sales processes, managing client onboarding, ensuring compliance, handling financial reconciliations, deepening client relationships and supporting the sales team with strategy and execution. This role will bridge the gap between sales, operations, and marketing to drive efficiency and revenue growth.

Key Responsibilities:

1. Business & Sales Support:

·      Manage existing clients and onboard new clients.

·      Develop and execute client plans, including:

o  Financial plans

o  Investment strategies

o  Customized acquisition strategies

·      Support business expansion by identifying key partnerships and growth opportunities.

2. Sales Operations & Compliance:

·      Oversee sales workflows and processes for seamless execution.

·      Ensure compliance with regulatory requirements (AMFI, IRDAI, Licenses, KRA, etc.).

·      Support documentation and approvals for financial products and services.

3. Financial & Account Management:

·      Handle revenue tracking, invoicing, and collections.

·      Manage cash flow projections and reconciliations.

·      Follow up on pending payments and ensure financial compliance.

4. Partnerships & B2B Collaboration:

·      Identify and manage new tie-ups with partners.

·      Strengthen relationships with existing stakeholders.

·      Oversee documentation, agreements, and compliance for partnerships.

·      Develop B2B opportunities, including corporate tie-ups and financial wellness programs.

5. Deepening of Client Relationship

·      Interact with the existing clients to identify their investment mindset and offer customised solutions 

·      Strengthen relationships with existing clients

·      Cross-sell and up-sell investment products to the existing clients by understanding and identifying their needs

·      Responsible for the robust growth of AUM and Revenue from the existing client portfolio

6. Strategic Planning & Marketing Support:

·      Assist in the development of new products and services.

·      Support corporate strategy and marketing initiatives.

·      Collaborate with the marketing team on lead generation, branding, and sales campaigns.

Key Skills & Qualifications:

·      Master’s degree in Business, Finance, Marketing, or related field.

·      10-12 years of experience in sales operations, financial planning, or business development in the Mutual Fund / Wealth Management / Insurance industry

·      Strong analytical skills and ability to interpret financial data.

·      Experience in managing partnerships and compliance documentation.

·      Proficiency in CRM tools and sales analytics software.

·      Excellent communication, negotiation, and leadership skills.

Why Join Us?

·      Be part of a fast-growing, dynamic company with a collaborative work culture.

·      Exposure to strategic business development and sales operations.

·      Work with a collaborative team that values innovation and efficiency.

·      Opportunity to lead a critical function and shape the future of our sales operations.

·      Exposure to cutting-edge sales technology and processes.

If you are a strategic thinker with a passion for sales operations and a proven track record of success, we invite you to apply and be part of our team!

Job Description:

Production Assurance and Maintenance Activities

1. Production Assurance L2 and L3 activities (Incident reporting and management, Incident resolution and RCA, Real time communication, Assigning defect severity and triaging, On-call Support, UAT support and deployment)

2. Application Maintenance (Software maintenance, Disaster recovery Planning and support, Business Continuity planning and support, Application documentation, Release Management activities, Configuration management, Change Control documentation, Metrics reporting etc

Development Activities

1. Business Requirements (BRD Reviews, Impact analysis and high level estimation)

2. High Level Design

3. Low Level design

4. Build (development, Unit Testing, Code reviews and static performance reports)

5. User Acceptance Testing Support (Defect resolution etc)

6. Performance testing Support and issue resolution

7. Implementation and Control (Implementation support and Post implementation support)

8. Configuration Management

9. DOcumentation and Reporting

Notice Period : Immediate to 30 Days

Roles and Responsibilities

● Candidate with Strong knowledge of liquid programming language. ● Generate custom-tailored Shopify themes and alter pre-existing templates. Strong hands to Install & Customize new Shopify theme. ● Manage multiple projects simultaneously, and be able to address their specific needs and requirements at a moment's notice ● Strong hands to Install & Customize new Shopify theme. ● Recruit developers, coordinate their training and encourage their advancement. ● Proficiency in and understanding of best practices for HTML5, CSS, JavaScript/Jquery ● Have experience in migrating the e-commerce ecosystem in Shopify, Integrating third-party systems and Shopify supported apps ● Comfortable using version control systems (Bitbucket/GitHub) ● The ability to use Shopify Plus features including scripts and flow to best utilize the front and back-end capabilities of the Shopify platform in building, launching and maintaining Shopify web-stores ● Knowledge of additional platforms will be a plus.

• Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
• Ensure coaching & feedback is done for team members to improve overall customer experience
• Should have an eye for detail & report non-compliance in audit findings
• Good command in MS Excel

Business development can be summarized as the ideas, initiatives, and activities that help make a business better.

The target area would be clients looking forward to Digital Marketing services. Hence includes,

• Increasing revenues
• Growth in terms of business expansion,
• Increasing profitability by building strategic partnerships and making strategic business decisions.
• Responsible for prospecting, identifying, and developing business with new customers                              
• Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
• Introduce the new client to the operations team and assist the operations team to work for the new client.
• Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
• Providing management with client/market feedback.
• Ability to identify client needs and decide deliverables for the same.
• Should be self-driven, target-oriented, and passionate

Role Business

• Industry Type IT
• Functional Area Sales & Business Development
• Employment Type Full Time, Permanent
• Role Category BD / Pre Sales

Education

• UG: Any Graduate
• PG: Any Postgraduate
• Doctorate: Doctorate Not Required

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Managing a project from conception to finish
• Performing application design, development and deployment
• Delivering high quality and maintainable code
• Collaborating with UX designers, technical team members and other stakeholders to translate business requirements into implementable code
• Enhancing and improving existing application

Desired Candidate Profile

• 8 to 10 years of software development experience
• Hands on experience in Angular 9+, TypeScript, JavaScript and JQuery
• Experience using Elastic search and MongoDB
• Ability to write optimized SQL Queries and Stored Procedures
• Good understanding of OOPs concepts
• Prior experience in Microsoft Azure platform and CI/CD implementation    

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)