Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.

Similar jobs
Core Responsibilities:
- Design & Development: Architect and implement scalable backend services and APIs using Python or Golang, ensuring high performance, resilience, and extensibility.
- System Ownership: Take end-to-end ownership of critical modules, from design and development to deployment and support.
- Technical Leadership: Conduct design and code reviews, enforce best practices, and mentor junior engineers to raise the team’s technical bar.
- Collaboration: Work closely with product managers, architects, and other engineers to translate business requirements into technical solutions.
- Performance & Reliability: Troubleshoot complex issues in production systems, identify root causes, and design sustainable long-term solutions.
- Innovation: Evaluate new technologies, contribute to proof-of-concepts, and recommend tools that can improve developer productivity.
- Process Improvement: Drive initiatives to improve coding standards, CI/CD pipelines, and automated testing practices.
- Knowledge Sharing: Document designs, create technical guides, and share insights with the broader engineering team.
Experience and Expertise:
- 4–7 years of backend development experience with Python or Golang.
- Strong expertise in designing, developing, and scaling microservices and distributed systems.
- Solid understanding of concurrency, multi-threading, and performance optimization.
- Proficiency with databases (SQL/NoSQL), caching systems (Redis, Memcached), and messaging systems (Kafka, RabbitMQ, etc.).
- Hands-on experience with Linux development, Docker, and Kubernetes.
- Familiarity with cloud platforms (AWS/GCP/Azure) and related services.
- Strong debugging, profiling, and optimization skills for production-grade systems.
- Experience with AI-powered development tools is a strong plus; familiarity with concepts like 'agentic coding' for workflow automation or 'context engineering' for leveraging LLMs in system design is highly desirable.
Skills:
- Strong problem-solving ability, with experience handling complex technical challenges.
- Ability to lead technical initiatives and mentor junior engineers.
- Excellent communication skills to collaborate with cross-functional teams and articulate trade-offs.
- Self-motivated, proactive, and able to operate independently while aligning with team goals.
- Passionate about engineering culture, quality, and developer productivity.
Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .
Job description
KRAs :
- Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
- Develop and execute strategies to increase revenue growth through fleet management solutions.
- Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
- Provide exceptional customer service by understanding client needs and delivering tailored solutions.
- Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
- Customer consultation for requirement gathering and product feature mapping
- To deliver product presentation
- Persuasion & Influencing customer decisions
- Negotiation and Sales Closure.
- Customer Relationship Management
- To provide technical consultation, training & ongoing Support
- Ideas and strategies to drive consistent sales performance
- Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals
CANDIDATE PROFILE
Key Skills
- B. Tech + MBA
- Tech Savvy
- Experience in Corporate Sales, B2B Sales, Lead Generation
Soft Skills
- Passion for Sales
- Good communicator
- Sharp thinker
- A keen observer of market conditions
- Positive can-do attitude
- Self-confident
- Resourceful and independent worker, result oriented
- Intelligent, enthusiastic, and self-motivated
Key Responsibilities
Salesforce & DealHub Administration
- Own the day-to-day enhancement and support of DealHub CPQ, including its most complex configuration areas: advanced pricing rules and conditions, constraint-based product configuration, dynamic bundles, approval workflows, output document templates, and DealRoom customization
- Manage and maintain the DealHub–Salesforce integration, ensuring data integrity, sync reliability, and alignment between CPQ objects and Salesforce records (Opportunities, Quotes, Products, Pricebooks)
- Own core Salesforce admin tasks: user management, profiles, roles, permission sets, and security controls
- Build and maintain custom objects, fields, record types, page layouts, list views, and validation rules
- Monitor org health, data quality, and storage; perform routine audits and deduplication
- Assist with deployments and release management using Gearset, including change tracking, comparisons, and sandbox-to-production pipelines
- Leverage Sweep.io to support org visualization, documentation, and Salesforce configuration management
- Maintain reports, dashboards, and views to support business visibility and decision-making
- Serve as the primary point of contact for user support across Salesforce and DealHub, and a first-line resource for the broader IS stack
- Troubleshoot and resolve user-reported issues promptly, escalating to senior team members or vendors when needed
- Manage user provisioning and deprovisioning across systems in accordance with IT policies
- Onboard new users with guided setup, training, and documentation
- Maintain a support queue and keep users informed of progress and resolution
Application Configuration & Integrations
- Own and evolve the DealHub–Salesforce integration, including field mappings, sync logic, and troubleshooting data flow issues between the two systems
- Help document system configurations, integration logic, and data flows across the IS stack
Documentation & Continuous Improvement
- Maintain up-to-date internal documentation including user guides, process maps, and system configuration notes
- Identify opportunities to improve user adoption, system usability, and process efficiency across the stack
- Stay current with Salesforce and DealHub releases; proactively flag relevant new features to the team
- Contribute to IS team projects and initiatives as directed by the Business Applications Manager
What We're Looking For
- Hands on experience with DealHub Subscription Billing System and Consumption Based pricing
- Salesforce Administrator certification (ADM 201) - relevant experience will be evaluated alongside other salesforce certifications.
- 3–5 years of hands-on Salesforce experience in a professional or project-based setting
- Solid working knowledge of core Salesforce features: objects, fields, automation, reports & dashboards, user management, and security model
- DealHub experience, including demonstrated proficiency in its most complex configuration areas:
- Advanced pricing rules, tiered and usage-based pricing, and multi-currency scenarios
- Constraint-based and configurable product bundling
- Complex approval workflows and conditional approval chains
- Output document template design and dynamic content logic
- DealRoom configuration and buyer experience customization
- DealHub–Salesforce integration management and troubleshooting
- Clear, professional communication skills — able to explain technical issues to non-technical stakeholders
- Strong attention to detail and ability to manage multiple open requests simultaneously
- Collaborative, team-oriented approach with a genuine interest in helping users get the most from their tools
- Experience with Salesforce Flow or advanced process automation
- Exposure to integration platforms or iPaaS tools (e.g., Workato, Zapier, or similar)
- Experience with data management tools such as Data Loader, Dataloader.io, or Validity DemandTools
Skills
- Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one
- Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred
- Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS
Job Responsibilities
- Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business
- Participate in requirements-gathering sessions with business users
- Document requirements for new features, data capture, process functions, reports, and training
- Functional and System Knowledge
- CRM customization and assisting CRM Implementation
- Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps
- Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps
- Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator.
- Understand system integrations and dependencies
- Analyze the impact of changes on systems and integrations
- Process mapping and workflow creation
- Must have a Functional & Technical Understanding of Zoho applications.
- Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management.
- Understand requirements by function and setup processes in Zoho
- Ensure smooth running of existing applications and handle any kind of challenge being faced by the team
- Setup knowledge for users by the team, to learn and execute their set of processes
- Identify opportunities for integration with external apps
- Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues
- Train users to utilize their specific Zoho apps for their use case
- Planned, implement, and manage process change initiatives with respective department heads.
- Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc.
- Act as internal Zoho Support desk to troubleshoot queries/issues.
- Conduct monthly reviews with teams to understand adoption/improvements
- Plan, implement, and manage process change initiatives with respective department heads
- Use data and reports to make evidence-based decisions to increase Zoho adoption
Desired Candidate Profile
- Excellent communication skills.
- Minimum 3 years experience in Zoho Application.
- Hands-off experience/inclination to work with Zoho applications.
- Configuration on Zoho CRM, Desk, Project
- Workflow / Custom Functions / Blueprint configuration on Zoho.
- Understanding of Business Processes
Essential Responsibilities:
In this role, you will:
-
Plan engineering strategies for Edison data platform.
-
Lead and coordinate the domain technical and business discussions relative to future architecture direction.
-
Analyze design and develop a roadmap and implementation plan based upon a current vs. future state in a cohesive architecture viewpoint.
-
Review and/or analyze and develop architectural requirements at domain level within product portfolio or team.
-
Contribute to the development of software and data delivery platforms that are service-oriented with reusable components that can be orchestrated together into different methods for different businesses.
-
Lead the research and evaluation of emerging technology, industry and market trends to assist in project development and/or operational support activities.
-
Guide and mentor team members to build solution and enable successful adoption of your services by both internal and external customers.
-
Solve complex problems that arises from customer and provide alternatives
-
Provides domain expertise to own/lead technical design reviews, investigation of technical risks and analyzes impact of technology choices and provide creative solutions
-
Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, good documentation practices, refactoring and testing techniques
Qualifications/Requirements:
Basic Qualifications:
-
Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math)
-
A minimum of 15 years of professional experience in Software Development OR Master’s degree with 10 years of experience in Software Development OR PhD with 5 years of experience
-
GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed
-
Technical expertise in System Software Design, Data Structures, Software Reliability
-
Experience working in Public Cloud Technologies like AWS or Azure or Google Cloud environments
-
Experience with Service Oriented architectures and microservices
-
Experience with multiple data management technologies such as Blob stores, Relational stores, no SQL stores, streaming data, graph databases, etc.
-
Expert understanding of functional and nonfunctional requirements
-
Excellent analytical, interpersonal and communication skills. A big part of this job is communicating effectively with other development, cross functional teams in a global environment
-
Ability to handle multiple competing priorities in a fast-paced environment
Desired Characteristics:
-
Experience with Healthcare data standards such as HL7 FHIR & DICOM
-
Understanding of the threading limitations of Python, multi-process architecture, Python data structures, and Python packaging
-
Strong debugging and unit testing skills using a well-known and accepted unit testing framework
-
Strong analytical and strong problem solving skills, communicates in a clear and succinct manner and effectively evaluates information / data to make decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
-
Experience with Analytics, machine learning or Medical Imaging is a PLUS.
Position: Senior Software Engineer
Location : Gurgaon ( WFH untill Pandamic )
You'll be responsible for developing web applications for managing various working aspects of e-commerce, warehousing & supply chain systems. Your primary focus will be the development of server-side logic and client-side interfaces, ensuring high performance and responsiveness to requests from the front-end.
Responsibilities:
● Design, develop, test, deploy, and maintain highly scalable user-facing software applications.
● Participate in business discussions and present software solutions to their various problems.
● Coordinate full cycle product development activities with executive management, product management, quality assurance, support, and operations teams.
● Build software modules, libraries, and frameworks that support complex back-end applications as per the specifications and on time.
● Design schema for SQL and NoSQL database.
● Setup metrics tracking and inspect server code for speed optimization.
● Assign tasks to team members and gauge progress of various projects.
● Should open to work on PHP/Laravel.
Requirements:
● 4+ years hands-on experience on writing and deploying production quality code.
● Solid foundation in computer science with strong competency in data structures, algorithms and software design.
● Have created enterprise level applications in any programming language.
● Professional experience using PHP, Python and Golang among others.
● Development experience with Unix/Linux.
● Strong Experience with relational SQL and NoSQL databases.
● Hands on experience in using AWS technologies like EC2, lambda functions, SNS, SQS and worked on serverless architecture.
● Follow right back-end engineering practices and desire to continually keep up with its advancements.
● Constantly improve product quality, security, and performance.
● Experience in leading the team and working with cross-functional teams in a dynamic environment is a plus.
● Domain knowledge of warehousing operation related processes and ecommerce workflows is preferred.
● Should open to work on PHP/Laravel.
What you’ll do -
- Design and implementation of the overall web architecture.
- Design and deployment of database.
- Ensuring the entire stack is designed and built for speed and scalability.
- Design and construction of our REST API
- Integrating our front-end UI with the constructed API
- Design and implementation of continuous integration and deployment.
- Work remotely with our global clients and teams across the US
What you should have -
- Should have 5+ years of experience expertise in developing applications using any of the frameworks and programming languages
- 5-8 years’ experience Fluent in CSS (Foundation or Bootstrap), JavaScript and HTML, with an understanding of CSS, React.JS
- Experience working with server technologies Node.js
- Experience in API design and development.
- Understanding of SQL / NoSQL databases MongoDB.
- Strong knowledge of data structures, system design, and algorithms.
- Great organizational and time-management skills.
- Great interpersonal and communication skills.









