
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.

Similar jobs
Job position: Analyst programmer
Location: Mumbai - Andheri East
Salary: 12-13LPA (negotiable)
EXPERIENCE: 3+ years
Experience in Winforms mandatory
Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Proven experience as an Analyst Programmer or similar role.
Proficiency in programming languages such as C#, Asp.net, Winform etc.
Strong understanding of software development methodologies (e.g., Agile, Waterfall).
Experience with database management systems SQL Server.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills
Description
Our engineering team is hiring a backend software engineer to contribute to the development of our Warehouse Management System (WMS) and its companion Handy Terminal device, both of which are integral to our logistics product suite. These systems are designed to seamlessly integrate with our state-of-the-art ASRS systems. The team’s mission is to build and maintain a robust, tested, and high-performance backend architecture, including databases and APIs, shared across all deployments. While the role emphasizes strong software development and engineering practices, we also value open communication and a collaborative team spirit.
In this role, you will:
- Design, develop, and maintain a key component that supports the efficient flow of supply chain operations.
- Enhance code quality and ensure comprehensive test coverage through continuous improvement.
- Collaborate effectively with cross-functional development teams to integrate solutions and align best practices.
Requirements
Minimum Qualifications:
- 2.5+ years of professional experience with Python, with a focus on versions 3.10 and above.
- Practical experience working with web frameworks such as FastAPI or Django.
- Strong understanding of SQL database principles, particularly with PostgreSQL.
- Proficiency in testing and building automation tools, including pytest, GitHub Actions, and Docker.
Bonus Points:
- Experience with NoSQL databases, particularly with Redis.
- Practical experience with asynchronous programming (e.g., asyncio) or message bus systems.
- Ability to clearly articulate technology choices and rationale (e.g., Tornado vs. Flask).
- Experience presenting at conferences or meetups, regardless of scale.
- Contributions to open-source projects.
- Familiarity with WMS concepts and logistics-related processes.
Is This the Right Role for You?
- You are motivated by the opportunity to make a tangible impact and deliver significant business value.
- You appreciate APIs that are thoughtfully designed with clear, well-defined objectives.
- You thrive on understanding how your work integrates and contributes to a larger, cohesive system.
- You are proactive and self-directed, identifying potential issues and gaps before they become problems in production.
Benefits
- Competitive salary package.
- Opportunity to work with a highly talented and diverse team.
- Comprehensive visa and relocation support.
Job Description for QA Engineer:
- 6-10 years of experience in ETL Testing, Snowflake, DWH Concepts.
- Strong SQL knowledge & debugging skills are a must.
- Experience in Azure and Snowflake Testing is plus
- Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
- Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
- Experience in JIRA, Xray defect management toolis good to have.
- Exposure to the financial domain knowledge is considered a plus.
- Testing the data-readiness (data quality) address code or data issues
- Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
- Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
- Prior experience with State Street and Charles River Development (CRD) considered a plus
- Experience in tools such as PowerPoint, Excel, SQL
- Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus
Key Attributes include:
- Team player with professional and positive approach
- Creative, innovative and able to think outside of the box
- Strong attention to detail during root cause analysis and defect issue resolution
- Self-motivated & self-sufficient
- Effective communicator both written and verbal
- Brings a high level of energy with enthusiasm to generate excitement and motivate the team
- Able to work under pressure with tight deadlines and/or multiple projects
- Experience in negotiation and conflict resolution
We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.
Email Marketing & Lead Generation Experience
Should have own email id for bulk mailing
Lead target
Having experience in SEO, WEB & MOBILE Lead generation experience
Preferred Digital Marketing Agency Experience.
5 days Working
WFH Opportunity
Job description
Role & responsibilities
- Lead Identification: Identify qualified prospects and navigate company structures to pinpoint decision-makers.
- Outbound Prospecting: Generate appointments through proactive outbound prospecting techniques.
- Collaboration: Collaborate directly with sales and marketing departments to discover opportunities from leads.
- Outreach Methods: Utilize a combination of outreach mechanisms, such as calls, emails, marketing automation tools (e.g., HubSpot), LinkedIn InMails, etc., to nurture leads.
- Lead Conversion: Pursue leads with persistence to convert them into business opportunities.
- Continuous Learning: Familiarize yourself with, leverage, and help evolve the company's demand generation process.
Preferred candidate profile
- Experience: Minimum of 1 year in Business Development, preferably catering to international clients in the US region within a Software/High Tech company.
- Attitude: Fearless, willing to take intelligent risks, and ready to work hard.
- Daily Activity: Should maintain a high volume of outbound calling activity while preserving a positive and energetic demeanor.
- Problem Solving: Capable of addressing challenges and finding solutions.
- Teamwork: Ability to work collaboratively in a team environment.
- Communication Skills: Must be articulate with a robust business acumen and have persuasive communication abilities.
Perks and benefits
- Good Salary as per the industry benchmarks
- Flexible Work environment with 4 + 1 days hybrid model
- Free lunch & dinner buffet
- Doorstep cab drop facility.
- We also provide great incentives, bonus plans and opportunities to employees.
few products that they can use on the internet. One big need is that of sharing thoughts. Twitter serves this need globally through a micro-blogging platform. However most of the Tweets are in English and the vernacular Indian feels out of place on it. To solve that problem, we started this company.
It is is a micro-blogging platform in Indian languages. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their mother tongue using Audio/Video/Text.It gives a voice to Indians and enables the “Best of India” to share their thoughts with the “Rest of India”. It provides a personalized feed to users by letting people select the people they want to follow. The user is then shown content from these people. Some of the top minds of India are invited on Koo to share their thoughts and opinions on various topics. Users can follow such personalities and follow what they are talking about, and share their opinions too.
It is a Series A venture funded company. It has raised $6.5 million from stellar investors like Accel Partners, Shunwei Capital, Kalaari Capital, 500startups and Blume Venture Partners.
Founding Team consists of veteran internet entrepreneurs - Aprameya Radhakrishna (CEO, Taxiforsure) and Mayank Bidawatka (Co-founder, Goodbox & Coreteam, redBus).
Technology skill sets required for a matching profile
Work Experience between 3 to 7 years in web development with desire to work in fast paced startups.
● Should be capable of handling a couple of high traffic websites without much of a guidance. Good at debugging and solving cross browser issues.
● Must have experience with Express, ReactJs, Redux, Webpack etc. First hand knowledge of building PWA is preferred.
● Must understand how to optimize web page performance for SEO and snappy user experience.Must have used tools like light-house etc.
● Must be adept in using REST APIs and defining best suited contracts and schema for interacting with them.
● Knowledge of building isomorphic (with some parts of the page as server side rendered) web applications
● Desire to work in fast paced startups
Roles and Responsibilities:
- PLC programming. Scada screens to coordinate with the client and Manufacture the PLC panel.
- Pre-Order Support for Bidding and Finalize the BOM & Scheme.
- Review Project Specification / Customer Specification and Prepare the Critical Points.
- Design Review to be performed for Key documents before release the drawings to Client.
- Deviation or Additional requirements to be communicated to Client with Sales in the loop.
- On-time Material Ordering with the Purchase department.
- Ensure all Specifications are followed in the Panel Construction / Bill of materials
Desired Skills
- Siemens PLC programming and commissioning experience in S7-400FH series.
- PLC, HMI, SCADA, AC/DC Drives & Servo drives from PLC / HMI / Servo / Vision Systems.
- Experience (above 3 yrs).
- UG : Tech /B.E /Diploma. in EEE, E& I, ECE
- Salary – 20K to 50K
- Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
- Mastermind creative ways to deliver an exceptional customer experience
- Developing and overseeing the implementation of customer service protocols
- Resolving complex customer problems or disputes in a professional manner
- Coaching and supporting team members to help them meet departmental goals
- Maintaining and documenting records of customer interactions for training purposes
- Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary
What you need to have:
- Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
- 5+ years prior experience in customer-facing roles
- Proven experience in a leadership role is required
- Excellent communication skills and the ability to anticipate the needs of customers
- Must demonstrate strong analytical thinking skills
- Should possess strong problem-solving skills and the ability to make sound judgement calls
- Superior organizational and time management skills
- Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
- Expertise in MS Excel, Word and PowerPoint
- Customer Handling Experience in Fintech Setup Mandatory
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject.
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude.
- Excellent problem-solving skills with deep attention to detail.
- Leveraging Financial Technology to Make Healthcare Affordable. We are focused on making healthcare affordable through planned savings for medical expenses. Born from a need for a healthier financial alternative for those who can- t pay immediately for the treatment they need.
- AffordPlan is the only one of its kind program which gives you the power of creating your own savings plan, upon whose maturity you- re given instant access to the treatment you need.
What we are looking for :
- Strong sales experience of services, B2C (preferred industry/ BFSI/Insurance/Retail/Telecom)
- Should have good Analytical skills ( Data )
- Team Management Experience - ( 20-25 people ) ( preferred experience on managing -female staff )
- Should have retention Experience
- Strong Understanding about attrition control
Job Description :
- Train the Field Sales Executives about our product.
- Manage sales through FOS.
- Converting the appointment into Lead.
- Systematic role out of brand/product launch and generate lead and convert the same.
- Achieve business targets of the area for various quarters as well as the financial year.
- Innovate plan and implement new ways to acquire a customer.
- Publishing daily MIS on product performance across all branches.
- Developing, Constructing and Cooperative working relationship with the employee of the mapped branch.











