
Blume Global (HQ California, www.blumeglobal.com) is a disrupter in the supply chain software market and has built the next generation cloud first Digital Supply Chain Platform for fortune 500 companies. Blume Global uses its 25+ years of data insights and global network to help enterprises be more agile, improve service delivery and reduce cost removing significant wastage from their operations.
Role Summary:
As an experienced Analyst, you will:
Primarily making our customers think you are magical by resolving complex problems through your technical and product expertise. When
you learn more about our product suite, you will be able to extend your depth of knowledge on the products you support, as well as
expand to new technology stacks and supply chain domain knowledge. To hone your technical prowess, dig deep into database, data files,
logs, and traces to find the source of any problem. Finally, you will be someone our customers trust. They will depend on you to provide
timely and accurate information to their application issues.
Responsibilities:
• Prior experience of working in Application/Production support environment.
• MySQL knowledge and SQL querying abilities are needed. Skills in Python scripting would be advantageous.
• Troubleshooting and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team. Work Independently in the team.
• Problem Management (identifying recurring incidents, notify L3 for permeant fixes)
• Along with Customer Success Manager, participate in Weekly & Monthly reviews with the customers.
• Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.
• Study ticket patterns and suggest improvement. Identify areas that can be automated.
• Experience in Application support ticketing tool such as ServiceNow & Jira
• Thorough understanding of SLA Management & Operational reporting.
• Provide value to the Customer in line to Quality, Process Improvements & Other customer centric initiatives.
• ITIL V3 Foundation Certified and through in-Service management processes, Event Management, Incident, Problem Management & Change Management.

Similar jobs
We are looking for an entry level developer to join our team. You must have delivered at least 2 projects either as a part of self training, internships or industry experience.
Required Skills (more the better):
- Native iOS Application Development with Swift, understanding of Objective C, iOS SDK, Xcode, Cocoa Layer, Media Layer, Core Service Layer, Core OS Layer, iOS Frameworks, iOS Developer Tools, iOS programming, iOS Human Interface
- Hybrid mobile application development using Flutter will be an added advantage
- Deployment/ publish in Apple App Store
- Understanding of design patterns like MVC
Additional Skills:
- Versioning tools such as Git, Bit Bucket, and concepts like branching
- DevOps: Knowledge of operating systems, hosting and deployment on cloud platforms like Amazon Web Services, Google Cloud, Azure etc will be added advantage
Responsibilities will include:
- Developing applications for iPhone and iPad
- Reviewing new releases, SDKs, updates in the mobile space
- Writing clean, well-designed code
- Debugging code and fixing bugs
- Ensuring code quality and security by following industry standards
- Managing code repositories and deploying builds
- Contributing to all phases of the development lifecycle
- Participating in team meetings and client meetings/ calls
- Learning new technologies
Why should I join Big Rattle?
Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 5000 companies. Over the past 9 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies.
You will have an opportunity to get end-to-end exposure in software design and development of products, web applications and mobile applications. You will also have opportunities to participate in the decision-making process and take leadership roles as you grow in the organisation.
The company offers benefits like
- Healthcare coverage (including Covid-19 vaccination reimbursement)
- Technical certification fee reimbursements
- Technical training fee reimbursements
- 5-day work week
- Flexible working hours
- Hybrid working
Sharepoint Developer
Job Description
- Meeting with the client and internal team to review website and application requirements.
- Setting up project completion timelines with client and tracking it to closure.
- Configuring the company SharePoint systems to specified requirements.
- Developing new web components using XML, .NET, SQL, and C#.
- Designing, coding, and implementing scalable applications.
- Extending SharePoint functionality with forms, web parts, and application technologies.
- Testing and debugging code, troubleshooting software issues.
- Reviewing website interface and software stability.
- Maintaining and updating SharePoint applications.
- Prepare Solution Design Documentation of projects.
- Providing systems training to staff and customers.
- Reporting - Dashboard, Growth Report, All Project Reports MTD, QTD, YTD wise
- Collect the Data from Project Team to analyze it daily or monthly basis
- Expertise in MS Office and Report Generation
- Work very closely with teams across delivery locations and client
- SharePoint and VBA skills
- To be willing to work in US shifts
- Perform requisite MIS (Count sheets, internal & external reporting)
- Adhere to reasonable operational requests from the management
- Expert in managing new SharePoint sites with approval workflow and maintenance of the existing sites.
- High-level coding skills.
- Ability to solve complex software issues.
- Detail orientated.
- Self-motivated.
Roles and Responsibilities:
- Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
- Establish, grow, and maintain commercial ties with travel agents—both current and potential—in the designated territory to attract new partners for our services.
- Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
- Align sales activities with tele-sales team, product, marketing, and customer success team.
- Build in-depth understand of our products and give demos or solve product queries to convert agents.
- Attend road shows, trade fairs and other travel industry events.
- Maintain and analyse data.
- Stay updated on industry insights and opportunities for strategic planning and growth.
Experience and Skills you MUST have:
- At least 4 years sales experience in the travel industry
- Excellent communication and interpersonal skills
- Ability to build relationships
- Prior experience in acquiring travel agents or in visas or insurance is a big plus
- Proficient with using CRMs and google sheets
- Ability to handle pressure
.Net Full stack/Backend
Responsibilities:
- Design, implement and test new features (frontend and backend), while maintaining and improving existing product line, with main focus on performance, scalability and usability aspects.
- Building application using of Microsoft Technologies stack (ASP.Net, .Net Core, WEB API)
- Hands on experience in leading micro front end applications and enterprise scale projects involving integrations to different touch points
- Apply coding/implementation best practices to produce elegant, high quality and reusable code.
- Collaborate with other developers and UX designers to improve look and usability.
- Implement Proof of Concept to validate concepts or new technology/features prior to product implementation.
- Implement and follow security best practices for web applications.
- Monitor and evaluate new technologies and their evolution in order to keep our products/technologies up-to-date and our team continuous improvement.
- Write good quality design and specification documents, in Confluence.
- Regularly archive source code and assets into source code repository. Perform code review of other team members and provide feedback/guidance.
Qualifications/Requirements
- Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
- Proficient understanding of Single Page Application architecture and frameworks
- Must have exposure to any Relational DB (MSSQL, MYSQL).
- Strong understanding of data structure, SOLID Principles and problem solving skills.
- Strong understanding of Design Patterns for Real world problems.
- Conceptual knowledge of multi-threaded programming and performance monitoring tools.
- Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
- Experience in Micro-services architecture & Micro front end applications
- Experience with Unit Testing framework.
- Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
- Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
- Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
- Additional Knowledge/experience Is a Plus
- Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
- Familiarity with code versioning tools
- Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
- Ability to effectively communicate design, specification, test and implementation details.
- Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
- Proven tracks on the ability to work independently on assigned tasks.
- Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.
Key Skills:
.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services
Working on off-page SEO and building external links on high domain websites, getting featured in high Domain Authority publications
Working on email marketing and creating emailers and running automated campaigns
Researching on influencers, bloggers, competitors, etc and reaching out to them using email/LinkedIn
Using various tools like SEMrush, Ahrefs, etc. for tracking
Learning and configuring marketing automation software
Working on paid ads like Facebook, Instagram & PPC.
- Must have 5-8 years of experience in handling data
- Must have the ability to interpret large amounts of data and to multi-task
- Must have strong knowledge of and experience with programming (Python), Linux/Bash scripting, databases(SQL, etc)
- Must have strong analytical and critical thinking to resolve business problems using data and tech
- Must have domain familiarity and interest of – Cloud technologies (GCP/Azure Microsoft/ AWS Amazon), open-source technologies, Enterprise technologies
- Must have the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Must have good communication skills
- Working knowledge/exposure to ElasticSearch, PostgreSQL, Athena, PrestoDB, Jupyter Notebook






