Customer Support Executive

Roles & Responsibilities:

· Collaborate closely with clients to understand their requirements, goals, and any gaps.

· Lead the planning, prioritization, design, development, and deployment of projects.

· Possesses in-depth knowledge and expertise in Workday HCM and Workday Security.

· Support existing security setup and create/update security assignments as needed.

· Act as a subject matter expert for Workday Security and provide guidance to clients and colleagues.

· Stay updated with the latest industry trends and developments in the HCM area and understands how roles and responsibilities drive access to the system.

· Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.

· Utilize your business knowledge and expertise to identify opportunities for technical improvements.

· Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

· Recognize and embody our purpose and values, applying them in your projects and client interactions.

· Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualification & Experience:

•  At least 3 years of hands-on experience in configuring in Workday HCM and Security.
• Proactive approach to identifying and addressing security vulnerabilities.
• Deep understanding of Workday Platform, including HCM and other HR modules.
• Big plus if you have worked on Workday Financial domain security as well.
• Ability to work with HR, finance, and IT teams to align security solutions with business needs.
• Strong professional communication skills, both written and verbal.
• Ability to work effectively in a team-oriented environment.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.

Company: Altimetrik

MUST HAVE - SKILLS & EXPERIENCE:

- Around 4 +years of overall software development experience.

- Around 3 years of expertise in Go Language (aka GoLang) and SQL, with skills in data retrieval and manipulation.

- 3+ years of experience with JavaScript, including expertise in leveraging libraries like jQuery and Bootstrap, and proficiency in customizing CSS for styling and layout management.

- Experience in developing and managing Application Programming Interfaces (APIs).

- Development experience in a Linux/Unix environment, coupled with proficiency in bash scripting and Linux commands, provides a significant edge.

- Willingness to learn Perl as needed to migrate or support existing Perl applications.

- Currently a hands-on software developer, actively writing code and contributing to software development projects.

- Experience with tools and pipelines such as Rally, GitHub, Jenkins, Jira, etc. is desirable.

- Excellent troubleshooting, debugging, multi-tasking, analytical, and problem-solving skills are essential.

- Self-starter with good communication skills, fluent in English (written and verbal).

- Ability to quickly learn new technologies or skills is a must.

- Expertise with the RedHat OpenShift Container Platform.

- Expertise with Kubernetes.

- Expertise in IaC tools: Terraform, Ansible, Go

- Experience in Infrastructure provisioning, monitoring and Ops

- Expertise working with Docker or similar container technologies.

Location : Chennai

Years of Experience : 4 to 8 years +

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Required Skills:

• 4+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Experience: 1+ Yrs 

Required Qualification: Bachelor’s degree or Equivalent   

Core Competencies: 

1. Operation coordination

2. Vehicle placement

3. Loading, unloading coordination

4. Vendor handling

5. MIS preparation

6. Client coordination 

Roles & Responsibilities:

Mandatory Skills:  local language proficiency with Hindi & English 

Since 1988 Quicken has been the top personal management software for millions of

consumers. We pioneered a radically easier and faster way for people to manage their

household finances. Since then we’ve continued to focus on delighting customers and

making the Quicken product and experience better than ever.

Job Title: Lead Software Engineer-Quicken Cloud Services

Department: Product Development

Job Summary:

Quicken is the #1 personal finance management software with a 30-year heritage of helping

millions of individuals and families stay on top of their finances. We are going through a

transformation, as we recently completed the divestiture from Intuit, with a renewed focus on

product improvement, growth, and customer satisfaction. We are working on a strategy to

deliver awesome personal finance experience to our customers across Windows, Mac, iOS,

Android, and web. This is an opportunity to work in a customer-driven company with a

collaborative team that values technical excellence, innovation and creativity, while being

good to each other and having fun!

We’re looking for an experienced software engineer to be a key contributor developing

cloud- based services that will drive the future of the business. You will join our small and

dynamic Cloud Services team, using the latest technology and tools to build high-quality,

cross-platform solutions that delight our customers. Come make an impact on the technical

future of Quicken!

Responsibilities:

• Lead Software Engineer is a technical hands-on role, with responsibilities ranging

from being at the vanguard of solving technical problems to venturing into

unchartered areas of technologies to solve complex problems.

• Directly responsible for consistently delivering scalable, production-ready backend/

server code in Java for Quicken Cloud Services, from design and development

to deployment, as a member of an Agile development team.

• Partner closely with a cross-functional team of key stakeholders (Engineers,

Architects, Product Managers, QA, Operations, and Business Partners) to

understand requirements, design and implement end- to-end solutions that meet

user needs as well as engineering/operational/business goals.

• Display a passion for high quality, continuous learning, and experimenting and

applying cutting-edge technology, software paradigms, and engineering process

improvements, while fostering this culture across the team.

Qualifications:

• 7 - 10 years of software engineering experience, including a successful track record

developing customer-facing SaaS/PaaS products.

• 3+ years working experience in core Java and Spring Framework, preferably with

Spring Cloud Netflix.

• 3+ years working experience within microservice architecture, specifically utilizing

REST services, XML, and JSON.

• Excellent programming discipline: data structures, complexity analysis, objectoriented

principles, design patterns, and unit testing.

• Experience with API development and integration with 3rd-party services is

preferred.

• Excellent understanding of O/R mapping concepts and tools (Hibernate, JPA).

• Fluent in Databases/SQL (MySQL experience preferred).

• Extensive experience in developing applications which are deployed in AWS. AWS

experience is a big plus.

• Team player with can-do attitude to independently own and drive projects.

• Strong experience working with an Agile development team with rapid iterations.

• Ability to work well with others in a geographically distributed team.

• Exceptional verbal and written communication skills.

• BS/MS in Computer Science/Engineering or equivalent

What we offer:

• Competitive salary and performance bonus

• Equity

• Amazing culture, strong believers in Autonomy/Mastery/Purpose

• Customer-driven, we make money by building the best products for our users. No

confusion about how to win – build amazing products!

• Ability to work with and manage incredible talent

• Highly recognizable brand in US

• Coding and debugging pure JavaScript, polyglot and multi-lingual applications.
• Working closely with Technical Lead/Project Manager to ensure development timelines are met.
• Contribute with ideas to improve system design or streamline product delivery.
• Working with challenging applications involving Real Time Data.
• Working on different platforms including the usage of the Native SDKs provided on JavaScript.

• Strong experience in developing applications using Javascript and Jquery.
• Minimum 6 months of experience in React.JS is a must.
• Experience in any other Javascript libraries is an added advantage.
• Create different types of Charts and Graphics with the help of HTML5 Canvas, SVG etc.
• Should possess understanding of UI design and its behavior across devices (desktops to smart phones).
• Good to have worked with APIs exposed by social media sites like Facebook, Twitter, Instagram etc.
• Experience in working with data structures such as XML and JSON.
• Added knowledge of mobile development frameworks like jQuery Mobile is an added advantage.
• Good communication and problem-solving skills.
• Should be a self-starter and should have the ability to work under pressure.
• Should be passionate about sports.

We are looking for an ML engineer (Neuroscience) and would like them to

• Build ML algorithms on MRI/ Medical data sets
• Design and build intelligent agents using continual learning and deep reinforcement learning techniques
• Study and transform data science prototypes
• Design machine learning systems
• Research and implement appropriate ML algorithms and tools
• Develop machine learning applications according to requirements
• Select appropriate datasets and data representation methods
• Run machine learning tests and experiments
• Perform statistical analysis and fine-tune using test results
• Train and retrain systems when necessary
• Extend existing ML libraries and frameworks
• Keep abreast of developments in the field
• Collaborate on technical proposals to grow and define artificial intelligence research for intelligent systems

Must have:

• Knowledge of MRI image processing and inferencing
• Hands-on machine learning expertise with an intensive knowledge of hyperparameter optimization, statistical assumption, and implications
• Experience in deep learning models
• Excellent Python programming skills for ML coding
• Understanding of ML integration with our software
• Good understanding of neuroscience/ clinical data

Bonus if you:

• Are enthusiastic about all things brain science and/or mental well-being
• We are a company that highly values the ability to communicate well. We all take turns at the blog roster, so writing experience and/or enthusiasm is appreciated
• Our core values encourage empathy and innovation, you are gold if you share these

• Work on building scalable backend platform for customer & seller apps, brands platform, demand generation platform, supply chain & logistics platform, credit platform and several cross platform software components
• Participate in the process to fundamentally change the food and grocery ecosystem in India, and impact billions of people through technology, mobile, and data science

Requirements:

An ideal candidate for this role is someone who has-

• BE/BTech degree in Computer Science from a top engineering school
• 1-5 years of professional software development experience
• Strong problem solving skills and strong command on object oriented design, data structures, algorithms and other computer science fundamentals.
• Strong coding skills - professional experience in developing production-quality software in Java/Python
• Expertise in Web Services, Service-oriented architecture, Databases, NoSQL, Distributed systems, Cloud Technologies.
• Extreme software engineering skills to design and develop low-latency, high availability, internet-scale web services
• Solid understanding of the full software development life cycle and software engineering best practices
• Ability to understand business requirements and translate them into technical requirements
• Demonstrated ability to own software design and development end to end from requirements to launch.
• Ability to collaborate with cross-functional teams to define, design, and ship new features.
• A startup mindset  - An athlete who can run at breakneck speed of a startup, yet someone who can bring method to madness through processes suitable for different stages of the company - early stage prototyping and rapid experimentation, before product/market fit, after product/market fit, and scaling.
• Familiarity with Agile development, Scrums, continuous integration, and test driven development processes
• Data driven product development approach - strong focus on data backed engineering decisions.
• Ability to develop products incrementally in fast iterations
• Ability to do collaborative problem solving and design/build chaos resilient systems
• Strong focus on software quality
• Ability to mentor junior developers, and help build an excellent engineering team
• Ability to be a talent magnet - attract great talent to join the core team.