Customer Support Executive

It is an app platform (Android & iOS) that offers discovery, trials and purchase of lifestyle brands across multiple categories like beauty and grooming, food and beverages, health and wellness, fragrances, smart technology, accessories, services and experiences targeted towards the upper middle class.

What shall be expected of you:

● Be responsible for the core UI framework, and implement and maintain it.

● Responsible for the development of the front-end applications and

components.

● Coordinate with the backend engineers & designers for requirement

gathering of the product.

● Responsible for quality assurance including web usability, accessibility,

testing and debugging.

● Build reusable code and libraries for future use.

You must have:

● 2-5 years of prior hands-on experience in building responsive web

interfaces for consumers.

● Strong development experience in the following technologies (HTML,

CSS, Javascript, AJAX, working with REST APIs)

● Front end frameworks/libraries such as ReactJS, and Redux.

● Ability to translate product requirements into functional code.

● Ability to estimate the scope of work for sprint planning.

● Self-motivation and ability to work in a small team with minimal

supervision.

Would be awesome if you are also good at:

● SEO and page speed optimization.

● Web standards, Responsive design, and cross-browser compatibility,

Accessibility.

● Additional web technologies like Angular, Vue JS, Next JS etc.

● Must be fluent in writing code in ES6+ along with linters. ● CSS

preprocessor - SCSS/ LESS

Role - Manager – Paid Search (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for a Manager – Performance Marketing In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories.

Reporting of the role - This role reports to the Director – Performance Marketing 

What your day job looks like -

● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)

● Support the training and growth of your team

● Enforce Search best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels.

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Search campaigns

● You have a high-level knowledge of Paid Search platforms and third-party tools (AdWords, Bing, SA360, GA, SEM Rush, Editor)

● Kenshoo, Marine, Salesforce, etc is a plus

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets

We are looking for a wordpress champion who has good understanding of developing themes and plugins.

• Content writing for various social media platforms, primarily LinkedIn and Twitter.
• Writing and editing articles and success stories, conducting interviews as necessary.
• Generating, researching, and pitching ideas for content
• Asking effective questions and developing rapport/trust with story subjects.
• Storyboarding: understanding the effectiveness and appropriateness of story assets (text, images, audio, video) and combining them to build a robust story.
• Converting conversation pointers into a strong storyline.
• Creating content marketing strategies from scratch and taking ownership on end-to-end execution.
• Visual, audio and video content creation experience; Know how of basic video editing, photo editing tools
• Well-developed eye/ear for best practices in each format of content.
• Work closely with core team and regular interaction with founder.

• Understanding of story fundamentals (effective character, trajectory, hook, authenticity/details and calls-to-action)
• Keen sense of storytelling (what makes a story interesting from the audience’s perspective)
• Stellar writing skills and sense of conveying more in less words.
• Familiarity with tech lingo & Games
• LinkedIn & Twitter native writing style.
• Confidence in picking up conversation with story subjects (students, founders, CXOs, investors, other stakeholders)
• Street smart (gives equal weightage to hard work and smart work)
• Self-learning and self-initiating attitude with attention to detail.

• Past experience in Gaming industry. (Internship/full-time)
• Know how of Airtable, Notion, G Suite, Canva, and a few no-code tools.
• Experience in cold mailing, cold reach out copywriting.
• Strong hold on any one social media platform: LinkedIn, Twitter, Youtube.
• Know how of scaling a social media handle from 1 to 100 and starting from 0 to 1.

• You’ll be working in a fast paced startup with a small team.
• You’ll be scaling experiments, operations from 1 to 10.
• You’ll experience Content led growth.
• We are a well funded start-up with renowned investors.
• We’re tackling a big problem with an even bigger potential to become a launchpad for the global game industry.
• Not to forget, we go on workations, our first one was in Himachal Pradesh in 2021 🏔 second in Bangalore in April’22 🏖 and well, next is a surprise!

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Flexible Leave Policy: We don't track leaves!

91 Springboard, Jhandewalan, New Delhi

• Designing, architecting, developing and driving the technology roadmap
• Defining standards in coding, system design and architecture
• Delivering solutions according to user requirements while meeting development, quality and documentation standards
• Building data-driven applications applying clean code and architecture principles
• Working with the team to ensure deadlines are met

What you need to have:

• Relevant experience of 2 to 5 years as .net developer
• Hands on experience in Web forms, MVC, bootstrap, java script, windows application, crystal reports    
• Good in writing SQL, GIT
• Good in OOPs concept
• Knowledge of .net core 3.1 or above    

Role Summary/Purpose:

We are looking for a Developer/Senior Developers to be a part of building advanced analytical platform leveraging Big Data technologies and transform the legacy systems. This role is an exciting, fast-paced, constantly changing and challenging work environment, and will play an important role in resolving and influencing high-level decisions.

Requirements:

• The candidate must be a self-starter, who can work under general guidelines in a fast-spaced environment.
• Overall minimum of 4 to 8 year of software development experience and 2 years in Data Warehousing domain knowledge
• Must have 3 years of hands-on working knowledge on Big Data technologies such as Hadoop, Hive, Hbase, Spark, Kafka, Spark Streaming, SCALA etc…
• Excellent knowledge in SQL & Linux Shell scripting
• Bachelors/Master’s/Engineering Degree from a well-reputed university.
• Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time, and People effectively
• Proven experience in co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Ability to manage a diverse and challenging stakeholder community
• Diverse knowledge and experience of working on Agile Deliveries and Scrum teams.

Responsibilities

• Should works as a senior developer/individual contributor based on situations
• Should be part of SCRUM discussions and to take requirements
• Adhere to SCRUM timeline and deliver accordingly
• Participate in a team environment for the design, development and implementation
• Should take L3 activities on need basis
• Prepare Unit/SIT/UAT testcase and log the results
• Co-ordinate SIT and UAT Testing. Take feedbacks and provide necessary remediation/recommendation in time.
• Quality delivery and automation should be a top priority
• Co-ordinate change and deployment in time
• Should create healthy harmony within the team
• Owns interaction points with members of core team (e.g.BA team, Testing and business team) and any other relevant stakeholders

A talented Digital Marketing Intern is required to work in our Marketing department within a wide range of tasks.

• To follow the guidelines by Digital Marketing Expert and accordingly carry out other activities
• To work cordially with the team for better growth and overall success
• To assist in management of social media channels of the company like Facebook, Instagram, Twitter, LinkedIn etc.
• To create content for SEO and SMM.
• To make sure that the content posted is relevant and in accordance to what is actually required for better campaigning online.
• To do research on upcoming and new trends.
• To maintain blogs by working in coordination with the content management team.
• To analyse online user behaviour, funnel metrics and thereby suggest modifications if needed.
• To make a report accordingly and discuss with digital marketing expert or manager regarding implementation and improvisations.
• To be able to formulate strategies to make a lasting digital connection with the customers.
• To work on client projects by assuring better results

• We are looking for digital marketing interns having basic knowledge of social media, SEO, SEM etc.