
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
Acknowledging and resolving customer complaints.
- Ensure customer satisfaction and provide professional customer support.
-Follow company process accurately and efficiently Experience.

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Job Responsibilities:
Handle last-mile delivery calls to ensure successful order deliveries and reduce RTO.
Contact customers with abandoned carts and assist them in completing their purchases.
Resolve customer queries related to orders, deliveries, returns, exchanges, refunds, and cancellations via phone, WhatsApp, email, or chat.
Coordinate with logistics and internal teams for timely issue resolution.
Maintain accurate records of customer interactions and follow-ups.
Requirements:
Good communication skills in Hindi and English.
Basic computer knowledge (Excel, Google Sheets, CRM/Shopify preferred).
Strong customer service and problem-solving skills.
0–2 years of experience in customer support or telesales is preferred.
Key Skills: Customer Support, Calling, Follow-ups, Order Management, Problem Solving, Communication.
Calling New & Existing clients.
Upselling the packages
Closing sales and achieving sales targets.
Responsible for making outbound calls and regular follow up on leads assigned.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Understand the Customer requirements, encourage them to upgrade / renew the packages.
Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again
- Candidates with good experience with SDLC
- Minimum 3+ years of hard core coding experience is mandatory
- Excellent hands on coding in Java, J2EE, Spring, Struts
Responsibilities
- You will be building and Shipping Robust apps to Android / ios devices using a single codebase.
- Excellent Working Knowledge of an Object-oriented language.
- Experience using Restful APIs to integrate mobile applications to server-side systems.
- Willing to work with cross platform frameworks.
- Having good knowledge of MVVM architecture.
- Understanding Basic concepts of Design for Developing user Friendly applications.
- Basic experience in Development of Android / Ios Applications and have deployed them on Google Play/ App Store.
- Minimum 1 year of Knowledge in Mobile App Development.
- In depth understanding of Front end languages like HTML, css3, and JavaScript & Object - oriented Programming Languages like JAVA and C++
- Familiarity using Version Control tools like Git, Sub version etc. and IDEs like Android Studio, VS code etc.
- Knowledge of Dart Programming language, Rest APIs and integration of Various APIs from third Parties.
- Testing and assuring high quality performance of applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making constructive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
Qualification
- Minimum 2 years experience in software testing
- Minimum 1 years of automation testing experience using Selenium and/or JavaScript based frameworks or equivalent
- Testing and assuring high quality performance of customer applications
- Writing clear and maintainable high-quality automation code
- Reporting and validating bugs for all components
- Creating test plans and test cases
- Identifying opportunities for improvement and making construc\tive suggestions for change
- Staying up-to-date with developing technologies and showcasing them in your work
- Leading a team of Quality Engineers is a plus
Desired Candidate Profile
1. Exp. In online bidding on various portal like Elance, Guru, Freelancer, Odesk, Upwork etc.
2. Expert in generating business from online bidding.
Writing proposals, costing and negotiations.
3. Prospect for potential new clients and turn this into increased business.
4. Candidate should be flexible in working hours.
5. Generate new business leads for Web design, graphic design, web development & internet marketing.
Vichinth in Sanskrit means to think. Vichinth was founded out of a passion, passion to serve startups and small and medium-sized enterprises. Small and medium-sized organization face challenges that they could easily overcome if they had access to the right expertise. Vichinth is a journey embarked upon by individuals who have extensive experience in the sales marketing and financial domain.
Responsibilities and Duties
1. Analyze a variety of projects to produce a variety of content ranging from blog to whitepaper
2. Review and publish web content for in-house requirements
3. Repurpose content to engage users across channels
4. Topics range from Big Data to Devops to Salesforce. All technical topics.
5. Filter information into clear and concise text and present content in the most engaging manner
6. Should also have experience in writing website content
Qualifications and Skills
Only those candidates can apply who:
- are available for the work from home job/internship
- can start the work from home job/internship immediately
- are available for a duration of 6 months
- have relevant skills and interests












