Customer Support Executive

Key Responsibilities:

• Analyze and report on quality trends, root causes, and areas for improvement.
• Ensure compliance with internal policies, industry standards, and client specifications.
• Assist in developing and improving quality assurance processes, procedures, and templates.
• Perform audits, inspections, and evaluations of processes and systems.
• Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

• Strong analytical and problem-solving skills
• Attention to detail
• Excellent written and verbal communication
• Proficiency in using QA/testing tools and software

Job description:

Design, develop, and deploy ML models.

Build scalable AI solutions for real-world problems.

Optimize model performance and infrastructure.

Collaborate with the Technical Team and execute any other tasks assigned by the company/its representatives.

Required Candidate profile:

Strong Python & ML frameworks (TensorFlow/PyTorch).

Experience with data pipelines & model deployment.

Problem-solving & teamwork skills.

Passion for AI innovation.

Perks and benefits:

Learning Environment, Guidance & Support

Responsibilities : 

• Create a systematic, process-driven approach to brands outreach and relationship management
• Develop and execute partnerships strategy for product offerings
• Partner with businesses that help reinforce the brand position and drive user growth
• Research partners, identify key players and generate interest
• Collaborate & lead immediate and cross functional team members to align our internal goals with new and existing partner relationships and the deployment
• Negotiate and finalize deals in accordance with company’s contract guidelines and policies
• Mentor and manage execution teams interacting with our customers and internal stakeholders to deliver goals as per partner agreement
• Drive automation of processes across channels for enhanced customers experience
• Design and implement necessary analytics to measure and optimize Partnerships
• Continuously review procedures, controls, and systems to give recommendations for improvements in quality, efficiency & TAT.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally.

Expectations & Skills: 

• Proven ability to develop relationships, negotiate, coordinate and problem solve with external partners
• Strong research skills to be able to evaluate opportunities from strategic, brand, financial, and operational perspectives
• Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse teams
• Strong team player with excellent track record of success in high matrix, fast-paced environments with changing priorities

Qualification & Experience: 

• 5+ years of experience working in a Brand partnerships & alliances team, preferably in front facing roles
• Prior experience of having worked on strategic brand deals

Manager - Brand Partnerships will directly report to the Head of Uable Store. 

• Design and development of IT infrastructure of Jobaaj Group which includes multiple sites,

ensuring the best user experience.

• Help to design new functionality and features in our existing products like job portal or learning management system.
• Willing to complete the development of new products.
• Having experience of PHP frameworks(Laravel and codeigniter) will preferred
• Having Experience of JS framwork (React, Node, Angular, Vue) strongly preferred
• Deep experience with AJAX and Javascript required
• Strong familiarity with OOPS
• Experience integrating third party APIs, familiarity with both REST and SOAP APIs is required!
• Ability to work independently and manage time effectively
• Outcome driven and able to deliver both speed and quality output.
• Take ownership and see it through from idea to execution.
• Problem solvers
• Hustlers: Relentlessly pushing boundaries to deliver.

• Research and understand motivational factors in people
• Understand brand requirements, objectives, and audience demographics
• Create campaigns and experiences on Rippl using the available frameworks that are engaging and exciting (for example, an experience on Rippl is 'Submit a picture of yourself wearing red jeans, and win a badge from a brand)
• Generate insights for audiences around media, brands, consumers, and experiences

• Understand how products work and what makes people tick
• Are a creative problem solver, typically with outlandish ideas
• Know how to capture and engage people’s attention
• Have an unending appetite to learn, with an unquenchable drive to succeed
• Are aware and conversant with social media / trends etc.....
• Have great writing / content skills

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end. 

Responsibilities

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React JS and React Native projects
• Develop application code and unit tests in React Native. 
• Ensuring high performance

Qualifications

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 4+ years of experience with React and React Native
  Good working knowledge of Firebase
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React JS and React Native modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Sneed is an online marketplace that connects people looking for ready use offices to potential providers. Our digital platform has helped freelancers, small enterprises and large corporates discover an efficient way of managing their office space requirements while helping our partners like wework, cowrks, awfis and hundreds more find new users to sign up for their services.

We are present across 27 cities across the country and growing exponentially. At present we are building our field sales teams across the country. The job will involve:

Roles and Responsibilities:

• Interacting with customers and requirement gathering
• Facilitating conversations and negotiations to execute transaction processes.
• Establishing and maintaining relationships with clients and the space partner / property owners.
• Schedule site tours / property inspection for clients as requested.
• Creating and maintaining sales pipeline,
• Generating revenue and achieving sales targets.
• Market insights and intelligence about local markets
• Complete research as necessary by collecting and analyzing property information.

An ideal candidate would therefore have:

• Worked for 2-4 years in sales or transaction manager in commercial leasing.
• Possesses high negotiation skills
• Great communication skills and ability to work on targets
• The ability to build deep relationship with customers
• The ability to work with team as a team player
• High analytical skills.

* Work experience in the real estate industry, hospitality, coworking etc will be preferred.