Customer Support Executive

Company Description

UpSolve Solutions is a company specializing in Video and Text Analytics to drive business decisions. We aim to solve business problems that are taking more time and resources than expected, and turn them into opportunities for growth and improvement. We are located in Pune and offer innovative solutions to help businesses succeed.

Role Description

This is a full-time on-site role for a QlikView Developer. As a QlikView Developer, you will be responsible for developing data models, creating dashboards, and utilizing your analytical skills. You will also work with data warehousing and ETL (Extract Transform Load) processes to ensure effective data management. You will be an integral part of our team in Pune.

Qualifications

• Data Modeling and Dashboard development skills
• Strong analytical skills
• Experience in data warehousing and ETL processes
• Proficiency in QlikView development
• Good understanding of business requirements and data analysis
• Excellent problem-solving and communication skills
• Experience in the software industry is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

We are looking for someone who: ● Has 3+ years of experience working as a Backend Developer in high-growth consumer internet companies ● Is proficient in building RESTful APIs, has a strong understanding of relational and non-relational databases ● Prior working knowledge of Python/Django is a big plus ● Familiarity with modern CI/CD tools ● Knowledge of AWS or any other Cloud Platform services ● Ability to analyze and convert business requirements into technical requirements ● Has a high sense of ownership and a bias for action ● Is a people’s person and can lead without authority What will they be responsible for ● They will work on one or more of the tracks mentioned above ● Own the end-to-end delivery - design, execute, test and deploy ● Work as an individual contributor, champion code quality ● Build and train a team of rockstar engineers as the organization grows Why should this role excite you We are just getting started and people who join us at this juncture will: ● Do fulfilling, high-impact work ● Work directly with the founders and engineering leads ● Own and deliver, get complete ownership of whatever you do ● Work with colleagues from strong diverse backgrounds ● Solve a problem that millions of Indians are emotionally attached to but hasn’t seen any innovation ● Learn and grow at an unprecedented pace Tactical details ● Current stack: Python/Django, React, Kafka, Docker, AWS ● Location: Bengaluru (Work from office) ● Compensation: Structured as Fixed + ESOPs

Position description:

• Perform API Testing using frameworks like Rest Assured
• Gather Functional & Automation Testing Requirements.
• Design and implement Functional Test Automation Architecture/Framework
• Conduct functional automation testing to ensure system reliability, reusability and quality.
• Work with testing team to develop functional automation test plans and cases.
• Develop automated scripts in Selenium for the initiatives using Test NG, Maven etc… such as Web (HTTP(s)/HTML); Web Sockets and on applications based on Java technologies & Other Trending Technologies.
• Analyze test results and coordinate with development teams for bug fixes.
• Develop automated test scenarios and environments for automation testing.
• Generate test summary reports for management review.
• Analyze root causes of automation issues and provide corrective actions.
• Suggest new tools and techniques to improve testing efficiency.
• Assist in project planning, scheduling, budgeting and tracking activities.
• Provide support in project design, development and deployment activities.
• Review and recommend improvements to existing test procedures
• Develop automated test scenarios and environments for automation testing.

Primary Responsibilities:

• Perform testing for Mobile and Web based applications

Reporting Department: Product Development (2171)

Educational qualifications preferred Degree:

Required Skills:

• Extensive knowledge and experience of Automation testing and monitoring tools (at least one each) – Expiry Test, SeeTest Automation, Jenkins, Test NG, Maven, Test Complete, and any other Test Automation Tools
• Testing Coordination experience – Full understand of End to End Automation test process and experience on how and when to engage different teams such as DBA, Dev or System admins.
• Good programming experience with Advanced Core JAVA along with OOPs Concept for at least 1 year.
• Experience with Agile/ Waterfall development methodologies MS Office (Project, PowerPoint, Excel, Access, & Word)
• Experience with Continuous integration with Cloud Testing Tools, DB, Office, Studio & Simulators etc.
• Good understanding of JAVA, Test NG, Maven, SDK & Simulators
• Competent Java coding skills Advance Java with OOPs
• Strong experience in authoring, building and adopting large scale Automation Testing Solutions
• Hands on experience in building Automation Test Plan and Performance Test Strategy
• Working Efficiently Post Working Hours and Off Market Days

Job Description for Senior Python Developer 

Experience: 4 to 7 years

• Must have strong knowledge in Python 2/Python 3
• Must have a strong knowledge of Web development using the Django web framework and API development experience using Django REST API.
• Flask framework or any other framework’s knowledge is great.
• Ability to write reusable, testable, and efficient code
• Team Handling exposure
• Knowledge of Standard databases like MySql, PostgreSQL and NoSQL databases like MongoDB, Firebase, etc. Able to create database schemas that represent and support business processes.
• Understanding of fundamental design principles behind a scalable application
• Must be good at understanding client requirements.
• Good testing/debugging skills using standard python modules/IDEs
• Deployment experience with standard servers like Apache/AWS etc.
• Experience in testing frameworks known in the industry.
• Having good/basic knowledge of Front end Technologies HTML, CSS, Bootstrap, JavaScript is good.
• Proficient understanding of code versioning tools - GIT

The candidate must have experience in coding part and team handling experience both

iOS Developer

*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).

*H1 is the future of digital banking. 

*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.

About the Job:

H1 seeks mobile iOS developers with experience on Swift, Apple Certificates and store publish for our development team

In this role, you will report directly to the CTO

Agile based organization, with bi-weekly sprints on long-term project

Responsibilities:

• Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.) 
• Working with the CTO to build the roadmap and agile based organization required.
• Manage testflight and store publish
• Receive and react to product feedback from all internal and external stakeholders
• Product KPIs, and product releases on a recurring basis
• Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
• Contributing to deliver the expected results from a usability and engagement perspective

About You:

• With strong software product background, and extraordinary capabilities in terms of product strategy development and usability 
• 3-6+ years robust experience on developing software products in an agile based organization
• Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
• Clear examples of products managed or developed during his/her career 

• Strategic thinking: you are able to think at the strategic level and make the link with the pixel level 
• Able to work in a flat and transparent manner within a fast paced environment
• Results oriented
• Academic education in tech/product/digital related careers
• High level english (spoken and written). Spanish at any level would be a great plus.
• Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)

Skills:

• Great flavour towards software products
• High expertise and excellence on software usability and user experience optimization. Expertise in software design
• Sensitivity towards customers and users
• Data driven decision making
• Deep knowledge of the digital world
• Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
• Swift, pods and adaptive layout experience, ObjectiveC would be a plus.
• Experience in iPhone and iPad development
• Provisioning profile and Apple Store Connect management
• Experience in working with tech teams, on an agile based style
• Proactive and able to take initiative. Decisive and resolute
• “Out of the box” thinker
• Creative thinker
• Works well in a team and with a wide range of people from different backgrounds and ages
• Organised and methodical
• Succeeds under pressure
• Is able to have fun and keep a positive atmosphere in the team

Location of Headquarters: Madrid, Spain

Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India

This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.

Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)