Customer Support Executive

Job description

About Watch Your Health:

Watch Your Health is a leading digital health platform focused on preventive care, health engagement, and telehealth services. We empower individuals through personalized wellness plans, smart health tracking, and remote consultations.

Job Summary:

We are seeking a qualified and enthusiastic Dietician to join our Tele counselling team. You will provide remote nutrition guidance and lifestyle counselling to clients via calls, video sessions, and chat, helping them achieve their health goals through personalized diet plans, education, and motivation.

Key Responsibilities:

Conduct telephonic or video consultations with clients to assess dietary needs, medical history, and lifestyle factors.

Create and deliver personalized diet plans based on individual health goals (weight loss, diabetes, cholesterol, etc.).

Track progress, address queries, and follow up regularly to ensure adherence and motivation.

Educate clients on healthy eating habits, label reading, and long-term nutrition strategies.

Use Watch Your Health’s platform to document cases, track data, and engage users.

Collaborate with health coaches, doctors, and tech support for integrated care.

Participate in webinars, content creation, and digital campaigns as needed.

Requirements:

Bachelor’s or Master’s degree in Dietetics, Nutrition, Food Science, or a related field.

Registered Dietician (RD) or equivalent certification preferred.

Strong verbal communication skills in English and regional languages (e.g., Hindi, Marathi, etc.).

Basic understanding of chronic lifestyle diseases (e.g., diabetes, hypertension, obesity).

Comfortable using mobile apps, chat platforms, and tele health tools.

Friendly, empathetic, and goal-oriented approach to patient care.

Desirable Skills:

Prior experience in tele counselling or online diet consultation.

Familiarity with health monitoring devices and digital health tools.

Ability to explain complex health topics in simple, motivating language.

Time management and ability to handle multiple clients.

Job Title: Lead DevOps Engineer

Experience Required: 8+ years in DevOps or related fields

Employment Type: Full-time

About the Role:

We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.

Key Responsibilities:

Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).

CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.

Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.

Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.

Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.

Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.

Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.

Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.

Required Skills & Qualifications:

Technical Expertise:

Strong proficiency in cloud platforms like AWS, Azure, or GCP.

Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).

Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.

Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.

Proficiency in scripting languages (e.g., Python, Bash, PowerShell).

Soft Skills:

Excellent communication and leadership skills.

Strong analytical and problem-solving abilities.

Proven ability to manage and lead a team effectively.

Experience:

8+ years of experience in DevOps or Site Reliability Engineering (SRE).

3+ years in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.

Strong understanding of microservices, APIs, and serverless architectures.

Nice to Have:

Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.

Experience with GitOps tools such as ArgoCD or Flux.

Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).

Perks & Benefits:

Competitive salary and performance bonuses.

Comprehensive health insurance for you and your family.

Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.

Flexible working hours and remote work options.

Collaborative and inclusive work culture.

Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.

Job Role- Scrum Master

We are seeking a highly skilled and experienced Scrum Master to join our organization. The ideal candidate will have at least 8-10 years of overall experience which should include at least 3 years of experience as a Scrum Master, an excellent practical understanding of agile practices, principles, and framework and great people manager. The successful candidate will be a self-starter with excellent communication skills and a track record of delivering successful projects.

What you’ll be doing:

 Plan and coordinate all aspects of projects/sprints from initiation through delivery

 Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, retrospectives and refinements

 Coach and mentor team members on Agile methodologies and best practices

 Collaborate with multiple internal and external stakeholders for plan and prioritize backlog for upcoming releases and iterations

 Manage conflicts and facilitate problem-solving within the Agile teams

 Facilitate team progress by addressing and removing any blockers and proactively managing project delivery risks and issues

 Prepare project status reports and communicate progress to stakeholders

 Monitor team performance, velocity and sprint sizing and identify areas for improvement

What you’ll bring:

 Minimum 3 years of experience as a Scrum Master and experience in managing large and complex agile projects

 Extensive knowledge of Agile project management standards, processes, procedures, and guidelines

 Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, user stories, and backlog refinement)

 Expertise in Scrum & Kanban model

 Ability to motivate and inspire team members

 Experience working with distributed teams and stakeholders  Strong knowledge of project management tools and techniques, specifically Clickup,Jira and Confluence

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our clients' unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

 A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

 34 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

 Additional special leaves for birthdays, maternity and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

 Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

 A dedicated learning and growth budget for courses and certifications, to support our employees' career aspirations and encourage professional development.

 Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

We are seeking a qualified HR Associate in regard to selling cars and bike service products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.

Design test plans, write test cases, review functional requirement documentation, and present test strategies for team review

• Conduct integration, regression, ad-hoc, and edge-case testing as part of release cycles
• Analyze complicated software system and design a strategy to test this system
• Understand and represent customer needs in product feedback discussions
• Participate in release management and post deployment testing
• Work closely with developer team to ensure proper test coverage is done
• Documentation and Release cycle

Job Profile Requirement : 

Experience of testing web applications, mobile applications.

• Knowledge of Responsive Testing
• Working knowledge of functional, GUI, Performance and Regression testing
• Strong knowledge of QA procedures, principles, and tools.
• Strong verbal and written (technical) communication skills to explain bugs and other issues identified and produce bug reports, documentation and feedback to both product owners and software developers.
• Ability to work in an environment of perfection and compliance to web standards and high design quality benchmarks.
• Strong organisational and time management skills - know what you need to do, and DO IT!

TeamExtn is looking for a passionate Android Developer. It will be expected from you to build pragmatic solutions on mission-critical initiatives for a Fortune 500 company in the silicon valley. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

Responsibilities:

You will build advanced cross-platform consumer and enterprise mobile applications.

Additionally:

• Participate end to end in the product life cycle: requirements gathering, solution design, development, testing, and implementation
• Be actively involved in interpreting analytics and customer data to improve the user experience.
• Collaborate with Carvana's Engineering, Creative Marketing and Customer Advocate teams.

Required Skills And Experience:

• 4+ years experience in Android development
• Proficiency in Java and/or Kotlin
• Experience with REST web services.
• Built or contributed to at least one Android app
• Experience with third party libraries and APIs
• Understanding of multithreading principles and best practices
• Strong debugging and troubleshooting skills
• Good communication and collaboration skills

Bonus Skills:

• Continuous integration experience with mobile apps
• Automotive industry experience

Interview Process:

We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.

We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.

TeamExtn is a niche software consulting agency to implement pragmatic solutions that believes in getting the work done more than talking big. Come and join us in our growth journey.

Location: 

Mumbai Preferred
remote is an option

• Engineering experience with a proven track record of building high performance consumer web applications or services
  
• Good exposure in front end ui frameworks like reactjs and angularJS
  
• Very good analytical and problem solving skills
  
• Building desktop and mobile web applications

1. Good communication skills (spoken and written).

2. Persuasion and people skills to engage clients and customers.

3. Data mining experience using LinkedIn, Google, etc.

4. IT solution/IT sales/mobility/pre-sales/outbound(software sales)/business development/key account management exposure/analytics sales experience.