Customer Support Executive

Numino Labs 

Business: Software product engineering services: Pune, Goa.

Clients: Software product companies in the USA.

Business model: Exclusive teams for working on client products; direct and daily interactions with clients

Client 

Silicon Valley startup in genAI: 45m+ in funding.

Product: B2B SaaS. 

Core IP: Physics AI foundation model for hardware designers with specific focus on semi-conductor chip design.

Customers: World's top chip manufacturers

Responsibilities

• Team player: Delivers effectively with teams; interpersonal skills, communication skills, risk management skills
• Technical Leadership: Works with ambiguous requirements, designs solutions, independently drives delivery to customers
• Hands on coder: Leverages AI to drive implementation across Reactjs, Python, DB, UnitTest, TestAutomation & Cloud Infra & CI/CD Automation.

Requirements

• Strong computer science fundamentals: data structures & algorithms, networking, RDBMS, and distributed computing
• 8-15 years of experience on Python Stack: Behave, PyTest, Python Generators & async operations, multithreading, context managers, decorators, descriptors
• Python frameworks: FastAPI or Flask or DJango or SQLAlchemy
• Expertise in Microservices, REST/gRPC APIs design, Authentication, Single Sign-on
• Experience in high performance delivering solutions on Cloud
• Some experience in FE: Js & Nextjs/ReactJs
• Some experience in DevOps, Cloud Infra Automation, Test Automation

Job Title: .NET Developer

Experience: 3-5 Years

Location: Pune

Employment Type: Full-Time

About the Role:

We're looking for an experienced .NET Developer with 3-5 years of expertise to join our team in Pune. You'll be working on building scalable web applications using C#, .NET Core, and modern development practices.

What You'll Do:

• Develop and maintain web applications using C# and .NET Core (.NET 5+)
• Build RESTful APIs with ASP.NET Core Web API
• Design and optimize SQL Server databases with complex queries and stored procedures
• Implement OOP principles, Design Patterns, and SOLID principles
• Work with Entity Framework Core for data access
• Collaborate with teams using Agile/Scrum methodologies
• Perform code reviews and ensure code quality
• Manage code using Git version control

Required Skills:

Must-Have:

• Strong proficiency in C# and .NET Core (or .NET 5+) - 3-5 years
• Hands-on experience with ASP.NET Core Web API and RESTful services
• Expertise in SQL (T-SQL), stored procedures, and database design
• Experience with SQL Server is highly preferred
• Hands-on experience with Entity Framework Core
• Solid understanding of OOP, Design Patterns, and SOLID principles
• Experience with Git and Agile/Scrum methodologies

Good to Have:

• Front-end technologies (Angular, React)
• Microservices architecture
• Cloud platforms (Azure/AWS)
• CI/CD pipelines
• Unit testing frameworks

Qualifications:

• Bachelor's degree in Computer Science, IT, or related field
• 3-5 years of professional .NET development experience

We're seeking a talented and motivated Full Stack Developer who is experienced in Node.js, React.js, and Laravel (PHP) to work on building high-performance web applications, APIs, SaaS platforms, and hosting tools. This role is perfect for someone who thrives in a dynamic environment and wants to contribute to modern, scalable platforms used by thousands of users.

Responsibilities

Develop and maintain full-stack applications using Node.js (backend), React.js (frontend), and Laravel (backend).

Design, implement, and document APIs and microservices for internal and customer-facing platforms.

Integrate third-party APIs, payment gateways, and other services as needed.

Collaborate with UI/UX designers to ensure a high-quality user experience.

Optimize applications for maximum speed and scalability.

Troubleshoot, debug, and upgrade existing software.

Participate in code reviews, sprint planning, and team meetings.

Position/Title: Senior Information Security Manager

Department: Information Technology

Employment Type: Full-time

Location: Bangalore/Hyderabad

Shifts: 11:00AM to 8:00PM (candidate should be flexible to work as per business requirement)

About Aeries

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com

Aeries is looking for an experienced Senior Information Security Manager to join our Infrastructure & Information Security Team. The right individual will partner and collaborate with teammates cross-functionally to understand needs, present options, and facilitate the selection, planning, building, and delivery of solutions across our Info Sec portfolio.

Job Summary: We are seeking an experienced and dedicated Information Security Manager to lead our IT Security team and oversee the delivery of security services to our clients in the US and UK. The ideal candidate should possess a strong background in IT security practices, have a proven track record of managing security teams, and be adept at handling client relationships. This role involves ensuring the confidentiality, integrity, and availability of our clients' data and systems while adhering to industry standards and best practices.

Responsibilities:

1. Client Engagement: Serve as the primary point of contact for US and UK clients regarding all information security matters. Understand their security needs, provide expert advice, and ensure high levels of client satisfaction.
2. Security Strategy and Policy: Develop and implement comprehensive information security strategies around tools, and industry standard procedures tailored to meet the requirements of our clients.
3. Team Management: Lead and mentor the IT Security team, providing guidance, performance evaluations, and fostering professional development to ensure a high-performing and motivated team.
4. Security Operations: Oversee day-to-day security operations, including monitoring and responding to security incidents, conducting security assessments, and implementing controls to safeguard client assets. Act as the interface between offshore operations and Client Senior Stakeholders.
5. Security Compliance: Ensure compliance with relevant laws, regulations, and industry standards (e.g., GDPR, SOC, ISO 27001) in respective regions.
6. Vendor Management: Manage relationships with external security service providers and vendors, ensuring their services meet the expected quality and compliance standards.
7. Security Metrics and Reporting: Establish key security performance metrics, regularly monitor and report on security posture to senior management and clients.
8. Continuous Improvement: Stay updated with the latest security trends, technologies, and threats. Propose and implement improvements to security practices based on industry best practices.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.
• Professional certifications such as CISSP, CISM, or equivalent.
• At least 10+ years of experience in IT security management, with a proven track record of managing teams and delivering security services to US and UK clients.
• Strong knowledge of security frameworks, standards, and best practices (e.g., NIST, CIS, ISO 27001).
• Experience with security technologies, such as firewalls, IDS/IPS, Microsoft Sentinel SIEM, EDR and endpoint protection.
• Excellent communication and interpersonal skills to effectively engage with clients and internal stakeholders.
• Demonstrated ability to analyse complex security issues, devise solutions, and implement effective security controls.
• Strong leadership and project management skills to drive initiatives and meet deliverables.

The Information Security Manager will play a critical role in ensuring the security and confidentiality of our client’s data and systems. They will lead a skilled team, stay abreast of the ever-changing security landscape, and apply their expertise to protect our clients and enhance our security practices.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

As a Video Editor, you will be responsible for creating and editing well designed videos (courses) to be posted on company’s Ayurveda education business.

• Editing full-length courses, ads, compile animation, content, music etc.
• Responsible for the complete packaging of videos (ads, infomercials, demos etc.)
• Catering to the international market (primarily English speaking) with a good understanding of the language
• Visualizing and creating output according to the script
• Conceptualizing and executing motion animations using visual design
• Reordering and fine-tuning the content to ensure the logical sequencing and smooth running of the video
• Producing videos for online platforms such as Instagram, Facebook, Pinterest etc.

Desired Candidate Profile

JOB DESCRIPTION

Position: Product Manager

We are looking for an experienced Product Manager with great technology background and impressive interpersonal skills. You need to be passionate about people and products. You will join a dynamic and fast-paced start-up environment and work with talented teams to design, build and roll-out products that deliver the company’s vision and strategy.

The Product Manager will be responsible for both product planning and product marketing. This includes managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products. It also includes working with sales, marketing, design and operations and support to ensure revenue and customer satisfaction. You also need to ensure that the product and marketing efforts support the company’s overall strategy and goals.

The Product Manager will need to act as the bridge between the CEO and the Team. He/She will act as a trusted advisor to the CEO. At the same time, you must build strong relationships with team members across the organization in order to maintain momentum and enable outcomes.

The Product Manager is expected to

• Support define the product strategy and roadmap and co-ordinate with various functions to translate product strategy into detailed requirements and prototypes. Run beta and pilot programs with early-stage products and prototypes.
• Improving the product innovation and management process and gaining consistency are top priorities. Needs to ensure the teams are not just aware of best-in-class approaches, but are also consistently following those frameworks
• Act as a leader within the company to work closely across teams and act as a champion for company culture. Should be able to drive home the culture and values of MMW.
• Work Closely with the CEO, to organize and align strategic priorities with members of the senior leadership team, act as a gatekeeper of tasks that can be resolved without direct involvement of the CEO. Organise follow up meetings to ensure that the decisions made in meeting rooms, make it into action. Language not in line with the rest of the document.
• Work closely with Engineering teams to optimize resources and deliver within turnaround time. Ensure smooth coordination amongst different engineering teams to deliver a seamless product
• Work closely with the Sales team to design product demos to be delivered to customers, deliver a monthly revenue forecast, develop sales tools and collateral, brief and train the sales force at quarterly sales meetings
• Work closely with the Operations team and propose an overall budget to ensure success. Ensure that the budget target is met.
• Work closely with the Marketing team to Develop product pricing, core positioning and messaging for the product. Brief press and analysts and go on press tours. Drive product launches including working with public relations team, executives, and other product management team members
• Gain a deep understanding technology, innovation and customer experience. Need to work with the Design team and identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.

Requirements:

• Master’s degree from Tier-1 institute (IIT/IIM/BITS/ISB) in Business and/or Engineering. With a Bachelors degree of Engineering.
• 7+ Years of Experience in Product Management Roles
• Excellent teamwork skills. Proven ability to influence cross-functional teams without formal authority. Skilled at working effectively in a matrix organization
• An analytical mindset driven by data, research and arithmetic. Not just by intuition.
• Excellent written and verbal communication skills. Ability to build world class presentations, excel sheets and reports
• Ability to build easy to understand dashboards and reports from complex systems
• Displays high degree of discipline, confidentiality, integrity and trust.
• A thorough understanding of the Impact of technology and AI on Innovation and Product Development. Is updated about and able to keep pace with evolving technologies across the globe.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.

• Significant completed projects under blockchain space for content with expertise in the same
• Apply with portfolio links for us to check or ensure your resumes have samples available
• Please note, this is a freelance opportunity and NOT full-time

Designation/Role : Senior Associate - Recruitment

Role : Senior Associate - Recruitment

Experience : 2 to 4 Year(s) 

Location : Sector 58, Gurgaon

Key Requirement : At least 2 years of experience in hiring Freshers and that too with Bonds.

Skills and Experience :

• Partnering with hiring managers to determine staffing needs
• Experience in Releasing the offer letters and smooth onboarding
• Screening resumes
• Performing in-person and phone interviews with candidates
• Administering appropriate company assessments
• Coordinating interviews with the hiring managers
• Following up on the interview process status
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Communicating employer information and benefits during the screening process
• Sourcing and attracting candidates by using databases, social media etc
• Conducting interviews and filtering candidates for open positions
• Relationship-building skills 
• Multitasking skills
• Time-management skills
• Communication skills 
• Communication involves both straightforward messages and more tactful, softer messages, either in person, over the phone or over email.