

About the co.– Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
Job Location: Gurgaon
Reporting of the role This role reports to the Technology Architect,
Key Accountabilities: This role is for a Technical Specialist who can understand and solves complex functional, technical, and architectural practices that cover data and can understand the end-to-end data lifecycle capabilities and technologies and provide architectural guidance in the selection, articulation, and use of the chosen solutions.
The successful candidate will be expected to interact with all levels of the business and technical community, seeking strong engagement with all stakeholders. The candidate should be an expert in functional data architecture & design, including strong data modelling. A candidate who is self-disciplined, with a keenness to master, suggest, and work with different technologies & toolsets. The role would also involve intensive interaction with the business and other technology functions, so good communication skills and the ability to work under pressure is essential
What you’ll bring:
5-7 years of strong experience in working with SQL, Python, ETL development, and AWS.
Strong Experience in writing complex SQLs
Good Communication skills Work with senior staff and business leaders to identify requirements for data/information across the core business domains
Work with Project Managers Business Analysts and other subject matter experts to identify and understand requirements
Good experience working with any BI tool like Tableau, or Power BI. Familiar with various cloud technologies and their offerings within data specialization and Data Warehousing.
Snowflake is good to have.
Minimum qualifications:
B. Tech./MCA preferred
Excellent 5 years Hand on experience in Big data, ETL Development, and Data Processing
Regards
Team Merito

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Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
1. Experience Requirements
Essential
· 10+ years of experience of Maintaining and Managing a Window Infrastructure environment
· 10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation
· 8+ years of experience of Exchange Server
· 5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.
· 5+ Previous experience within an Infrastructure Management role.
Desirable
· Exposure to virtualisation technologies VMWare and HyperV
· Exposure to virtualisation technologies such as Citrix
2. Knowledge Requirements
Essential
· 10+ years of knowledge of Windows Server 2012 and above.
· 10+ years of knowledge of Active Directory and Group Policy
· 8+ years of knowledge of MS exchange 2013 and above
· 5+ years of knowledge of HLD/LLD design exposure
· 5+ years of knowledge of AWS, Azure Administration
Desirable
· Knowledge of Citrix thin client & digital workspace.
· Knowledge of System Centre suite applications.
· Knowledge of patch management solution
3. Skill and Competency Requirements
Essential
· 5+ years administration of maintaining an enterprise windows environment
· 5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.
· 5+ years of experience of automation techniques/tools using Powershell.
· Strong interpersonal and communication skills (Oral & Written).
· Ability to work independently in a team.
· Good adaptability and flexibility.
· Confidence and decision making.
Desirable
· Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

- 5+ years in architecting and building Single Page Applications (SPA)
- Shipped at least 2+ applications using Angular/AngularJs
- 6+ years expertise in building Angularjs and Angular with integration and unit tests.
- Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
- Experience with package management tools such as webpack for minification, uglification etc
- Experience with creating embeddable widgets
- Expertise with CSS frameworks such as Bootstrap4
- Demonstrated expertise of building cloud native applications
- Familiarity with administration of CI/CD such as jenkins
- Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Collaborate with other team members and stakeholders to create UI/UX designs
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Collaborate with other team members and stakeholders
- AngularJS, Angular: 5 years (Required)
- Single Page Applications: 5 years (Required)
- CI/CD: 2 years (Preferred)
- webpack: 2 years (Preferred)
- CSS: 5 years (Preferred)
- Cloud Native: 2 years (Preferred)
- React, vuejs: 1 year (Preferred)
- Contacting potential and existing customers on the phone, per email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.
What you need to have:
- 2+ years of sales experience.
- BBA/ MBA/ PGDC in Marketing.
- Excellent customer service and sales skills.
- Strong verbal and written communicator.
- Excellent phone and presentation skills.
- Proficiency in Microsoft Office, CRM, and sales software programs.
- Good negotiation and problem-solving skills.
- Should have Experience in Digger Teeth’s Sales and Marketing.
- Candidates from Auto/ Auto Ancillary can also apply
Key Technical Skills –
Candidate will be responsible for administration, support, and
implementation of Dynatrace Application Performance Management (APM) solutions to business
and technology needs.
Preference will be given to candidates who have worked on Dynatrace OneAgent tool.
Experience in Monitoring the responsiveness and availability of critical websites and web
applications from the end-user perspective.
Experience working on SaaS based Dynatrace platform implementation.
Implementation experience across application monitoring, synthetic and real user
monitoring solutions following best practices across the enterprise.
Support application monitoring for Java, .NET, NodeJS and other application
architectures.
Have executed at least 2 large scale implementations on Dynatrace.
Have knowledge/experience on Performance Testing will be an add on.
Good understanding of troubleshooting performance issues encountered during performance
testing.
Other requirements –
Experience in interfacing with the customers.
The person should have experience coordinating and communicating application
performance management (APM) activities with key stakeholders.
Ability to mentor development teams and guide them in resolving complex technical issues
encountered during production monitoring.
Excellent written and verbal communication skills
Tolerance to ambiguities
Location – Mumbai
Education -
For us on the job capability matters.


Mobile App Developer
Notice Period: 45 days / Immediate Joining
Banyan Data Services (BDS) is a US-based data-focused IT Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.
We are looking for Mobile App developers to join our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure.
It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.
Key Qualifications
· Minimum 1 - 3 years of experience working in a development team with hands-on experience in Android / iOS/Cross-Platform Development frameworks
· Design and build different layers of the iOS app or/and Android mobile applications
· Experience in submitting at least one application to Google Play Store or Apple App store
· Work on building a product from scratch and involve in the entire application lifecycle concept, design, test, release, and support
· Experience with third-party libraries, social media integration, and APIs
· Hands-on Flutter, open-source mobile application development framework
· Should understand and have knowledge on the application security practices/vulnerabilities
· Exposure to any of relation database technologies MySQL/Postgres/Oracle or any No-SQL database
· Worked on open - source tools for logging, monitoring, search engine, caching etc.
· Familiarity with RESTful APIs to connect iOS applications to back-end services
Key Responsibilities
· Ambitious individuals who can work under their own direction towards agreed targets/goals.
· Must be flexible to work on the office timings to accommodate the multi-national client timings
· Will be involved in solution designing from the conceptual stages through development cycle and deployments.
· Willing to learn new technologies and work on research-orientated projects
· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture.
· Independent thinking, Desire / Ability to work in a fast-paced environment with creativity and brainstorming
http://www.banyandata.com" target="_blank">www.banyandata.com
Job Title: UX Designer
Location: Remote, Anywhere in India
Remote: Yes
Travel: No
About Us:
Frolick, Inc. is a community food delivery platform for healthy, delicious lunches from Michelin-star chef designed menus at an incredible value. We are reimagining weekday lunch. Unlike takeout with us what you see is what you pay: no ancillary fees or tips! We bring together machine learning, food production, last-mile logistics in a unique way to bring a fresh, chef-prepared meal to your office or home for less than the price of traditional takeout.
Backed by a strategic partnership and investment from one of the largest food-tech companies in the world, we are launching in the DC Metro area this fall and in a dozen cities next year.
The Opportunity:
As UX Designer you will be responsible for overseeing the design and user experience of Frolick’s website and app. This will include :design, analysis of both web and app performance, audits and strategic recommendations to address user needs and enhance their experience with Frolick’s digital presence.
Your role will be integral in implementing what success looks like by identifying our customer needs and ensuring that the product supports Frolick’s overall strategy and goals while collaborating with a team to turn that vision into action. As an early team member, you will get an unique opportunity to be in the driving seat of a high-growth startup and define its success story.
Your Responsibilities:
- Lead website and app design and development to to drive an amazing user experience that is balanced between intuitive and aesthetically pleasing
- Know how to understand customers, their needs and experience through market research, customer analysis and user feedback
- Develop user interaction design systems and user flow wireframes to communicate product vision and functionalities
- Build an understanding of how each step in the design process and user choices tier up to the vision of Frolick’s customer journey
- Ability to work closely with engineering teams during implementation and communicate customer feedback and understand technical constraints
- Embody a “can do” and growth mindset, from experimentation and tinkering to constantly pushing your creative ability to better identify our customers’ needs
Requirements / Superpowers:
- 5-7 years of UX design experience, preferably some of it in last-mile logistics or E-commerce
- Strong UX research and design experience with the ability to work both independently and part of a team
- Experience managing multiple projects at once and prioritizing simultaneously
- Knowledge of industry tools like Photoshop, Illustrator, Figma, Sketch among others
- Experience working in a high-growth environment, preferably at a tech startup
- You are comfortable with ambiguity and highly entrepreneurial
- Experience with last-mile food, grocery delivery will make you stand out among applicants
- You have a bias towards execution, a desire to execute, learn and iterate
What we offer:
- Competitive compensation package (including equity component)
- Medical and dental insurance
- A steep learning curve from day zero
- This is a ground floor opportunity. You will be shaping the growth of a business from the beginning. This also means the opportunities for you are limitless
- You will get to build something you are proud of, alongside a set of colleagues who are passionate, committed and are driven by a shared vision
- A transparent company culture with flat hierarchies, an environment to openly, frequently and respectfully challenge each other
- And, tons of great food!!
We are an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression.
We embrace and celebrate diversity. We believe diversity makes us stronger and are committed to creating an inclusive environment for all employees.
Roles and responsibilities :
1. Proficient communication (verbal and written)
2. Knowledge or experience in the field of sales and marketing
3. Developing growth strategies and plans
4. Managing and retaining relationships with existing corporate clients and Increasing client base
5. Good time management skills
6. Must develop a thorough knowledge of the business and pitch them to the companies
* Immediate joiners will be appreciated
* Salary with good incentives (Much above industry standard) We strongly believe you can earn more through incentives than fixed salary if you dedicatedly work.



