DevOps Engineer (ELK / AWS)

Company Overview:

Planview is hiring a DevOps Engineer in Bengaluru, India to support Planview SaaS applications across the product line. You will work in a global, collaborative team — owning CI/CD pipelines, cloud infrastructure, and automation to keep deployments fast and systems reliable.

Responsibilities

• Build and maintain CI/CD pipelines in Jenkins for reliable, fast delivery.
• Manage containerized workloads on Docker and ECS — task definitions, services, and clusters.
• Provision and manage AWS infrastructure using Terraform (CloudFormation a plus).
• Automate configuration and deployment tasks using Python (Ansible a plus).
• Set up and maintain monitoring and alerting via New Relic (CloudWatch, Datadog, or Prometheus/Grafana a plus).
• Write Shell and Python scripts to automate operations and reduce manual work.
• Manage Git workflows — branching, merge strategies, and pull request reviews.
• Administer and support MSSQL databases underpinning the product line — backups, restores, and basic performance troubleshooting.
• Troubleshoot deployment, performance, and infrastructure issues with development teams.
• Participate in on-call rotations and drive incident response.
• Continuously improve infrastructure resilience and deployment speed.
• Apply AI-assisted engineering tools (e.g., GitHub Copilot, Claude Code) to speed up IaC authoring, pipeline debugging, and day-to-day scripting.

Qualifications

Must-Have Skills

• Experience: 4–6 years of experience in DevOps, SRE, or Infrastructure Engineering.
• OS: Linux & Windows administration (systemd, package management, log analysis).
• Cloud: AWS (Active Directory, ECS, EC2, CloudFront, S3, VPC, IAM, RDS, Lambda basics).
• Source Control: Git — branching, merge/rebase, PR reviews.
• CI/CD (Jenkins): Pipeline creation and basic Groovy scripting.
• Containerization (Docker + ECS): Task definitions, services, and clusters.
• IaC: Terraform.
• Monitoring: New Relic.
• Scripting: Bash and Python scripting for automation.
• Networking Basics: DNS, load balancers, security groups, VPNs.
• Logging: ELK stack / CloudWatch Logs.
• Database: MSSQL administration — backups, restores, basic performance troubleshooting.
• Infrastructure Automation: Hands-on experience automating infrastructure provisioning, configuration, and deployment end-to-end.
• AI-Assisted Engineering: Comfortable working with AI coding/DevOps assistants (e.g., GitHub Copilot, Claude Code) for IaC generation, scripting, and troubleshooting — verified via a mandatory AI proficiency assessment during interviews.

Nice-to-Have Skills

•     Configuration Management: Ansible.

•     Additional IaC: CloudFormation.

•     Architecture: Knowledge of microservices architecture.

•     Cloudflare: DNS, CDN, WAF.

•     Artifact Repositories: Nexus, JFrog Artifactory, ECR.

•     Other CI/CD Tools: GitHub Actions.

•     AWS cost optimization / FinOps awareness.

•     Datadog, CloudWatch, or Prometheus/Grafana.

•     AIOps: Exposure to AI-driven anomaly detection, root-cause analysis, or incident triage (e.g., Dynatrace Davis AI, Datadog Bits AI, Harness AIDA).

•     Database Basics: RDS backups, restores, performance tuning.

Location: Bangalore preferred / Hybrid as applicable

Experience: 3+ years

Education: B.E/B.Tech in Computer Science, Engineering or a related technical discipline

Salary: Above market standards, flexible for the right candidate

Career growth: Long-term opportunity with potential to lead DevOps architecture and cloud platform operations

About FrontM

FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.

The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.

Role Summary

As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.

This role requires strong hands-on DevOps experience, broad AWS knowledge, Kubernetes experience and the ability to troubleshoot complex networking and production issues across multi-domain SaaS environments.

Key Responsibilities

Cloud Infrastructure & DevOps Architecture (≈45%)

· Own, maintain and improve AWS cloud infrastructure for FrontM platforms

· Create and maintain Terraform scripts for infrastructure deployment and management

· Manage Kubernetes workloads deployed within AWS EKS

· Support multi-zone AWS infrastructure design for availability, resilience and scale

· Maintain AWS services including Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap

CI/CD, Operations & Platform Reliability (≈35%)

· Build, maintain and improve CI/CD pipelines for backend and platform services

· Oversee technical operations with hands-on administration, monitoring and release support

· Ensure continuous server uptime, stability, performance and maintainability

· Debug, respond to and restore system outages in production and staging environments

· Improve observability across infrastructure and applications, including migration from Elastic stack to logz.io

· Support backend stability, scale and performance across Node.js, Java and related services

Security, Networking & Production Support (≈20%)

· Maintain AWS security configurations, access controls and monitoring practices

· Support complex networking requirements across multi-domain SaaS implementations

· Troubleshoot network, infrastructure and access issues with internal teams and customer-side users

· Work with backend teams to support API integrations and infrastructure abstractions for complex requirements

· Document operational procedures, incident findings and technical support steps clearly

Required Technical Skills

Cloud Infrastructure & AWS

· Strong hands-on experience with AWS infrastructure and cloud operations

· Experience with Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Experience with AWS security setup, monitoring and multi-zone infrastructure

· Ability to manage infrastructure using Terraform

Kubernetes, CI/CD & Observability

· Strong experience with Kubernetes, preferably AWS EKS

· Extensive CI/CD and DevOps experience

· Experience with infrastructure observability and application monitoring tools

· Ability to diagnose production bottlenecks, server failures and performance issues

Backend, Networking & SaaS Operations

· Experience supporting Node.js, Java and backend system procedures for stability and scale

· Good understanding of APIs, integrations and backend service dependencies

· Experience with complex networking and multi-domain SaaS implementations

· Ability to troubleshoot technical issues with non-technical end users

Nice to Have

· Experience with MongoDB clusters in MongoDB Atlas

Personal Attributes

· Strong ownership mindset for uptime, reliability and production stability

· Practical problem-solving approach with the ability to act quickly during incidents

· Clear written and spoken communication in English

· Ability to work independently and coordinate with senior management when required

· Comfortable working in fast-moving engineering teams

· Attention to detail in security, monitoring, documentation and operational processes

Why join FrontM?

Long-Term Career Growth

Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.

Engineering Challenges That Matter

Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.

Broad Technical Ownership

Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.

Apply now

Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.

Amura’s Vision 

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain. This allows us to do more of everything that is important to each one of us.

Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today. The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating. Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence. 

Role Overview 

We are looking for a highly skilled Senior DevOps Engineer (AI-Native Infrastructure & Platform Engineering) with deep expertise in AWS cloud infrastructure, automation, AI infrastructure operations, and modern DevOps/SRE practices.

This role goes beyond traditional DevOps and requires a seasoned specialist capable of building and operating AI-ready infrastructure platforms that support high-throughput APIs, LLM/AI workloads, GPU-based compute, data-intensive systems, real-time inference pipelines, and scalable ML platforms.

You will be responsible for architecting, automating, securing, and optimizing highly scalable and cost-efficient cloud environments that enable high-velocity engineering and AI teams. This is an ideal position for someone who combines technical ownership, an automation-first mindset, and a passion for developer productivity and platform reliability. 

Key Responsibilities 

Cloud Infrastructure & Platform Engineering (AWS) 

• Architect, deploy, and manage highly scalable and secure infrastructure on AWS. Design cloud platforms supporting AI/ML workloads, data pipelines, real-time APIs, and high-concurrency backend systems.
• Hands-on expertise with key AWS services including EC2, ECS/EKS, Lambda, RDS, DynamoDB, S3, VPC, CloudFront, IAM, CloudWatch, and GPU-enabled instances.
• Build and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK.
• Design multi-AZ and multi-region architectures for high availability and disaster recovery (HA/DR).
• Build reusable platform templates and shared infrastructure modules. 

AI/ML Infrastructure & MLOps 

• Build and maintain infrastructure for LLM applications, AI inference workloads, model serving platforms, vector databases, and feature stores.
• Support GPU-based workloads and optimize compute/storage usage.
• Enable scalable deployment patterns for AI applications using Kubernetes/EKS. Collaborate with Data Science and ML Engineering teams on model deployment, training/tuning of models, CI/CD for ML systems, experiment environments, and reproducibility.
• Support orchestration and deployment of AI workflows and inference services while implementing observability and reliability for AI pipelines. 

CI/CD, Automation & Developer Productivity 

• Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, or AWS CodePipeline.
• Automate deployments, environment provisioning, and release workflows.
• Build self-service developer platforms, preview environments, and reusable deployment workflows to improve developer productivity.
• Implement automated patching, scaling, backups, cleanup workflows, and drift detection. 

Containers, Kubernetes & Platform Reliability

• Manage Docker-based environments, containerized applications, and optimize workloads using Kubernetes (EKS) or ECS/Fargate.
• Manage autoscaling, cluster health, node pools, ingress, service mesh, and workload isolation.
• Optimize infrastructure for performance, resilience, and cost-efficiency.
• Implement progressive deployment strategies including blue/green, canary, and rolling deployments. 

Observability, Incident Response & SRE Practices

• Implement observability stacks using CloudWatch, Prometheus, Grafana, ELK, Datadog, OpenTelemetry, or New Relic.
• Build actionable dashboards and intelligent alerting systems while defining and tracking SLIs, SLOs, and SLAs.
• Lead incident response, root cause analysis, and blameless postmortems to reduce operational toil and improve MTTR.

FinOps, Cost Governance & Security

• Continuously monitor and optimize cloud costs (compute utilization, storage lifecycle, GPU usage, and data transfer) using AWS Cost Explorer, Budgets, Trusted Advisor, CloudHealth, or Kubecost.
• Implement AWS security best practices for IAM, VPCs, security groups, NACLs, encryption, and manage secrets using KMS, SSM Parameter Store, or Vault.
• Build secure CI/CD pipelines with automated security checks, least-privilege access, audit logging, and ensure compliance readiness for ISO 27001, SOC2, and GDPR.

Collaboration, Leadership & Platform Culture

• Work closely with engineering, AI/ML, QA, product, and operations teams to drive a DevOps, SRE, GitOps, and automation-first culture.
• Mentor junior DevOps and Platform Engineers while creating and maintaining detailed runbooks, architecture diagrams, and platform documentation.

Skills & Qualifications

Must-Have:

• 7+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure Engineering.
• Strong expertise in AWS cloud architecture, services, and deep understanding of Kubernetes (EKS), containers, and cloud-native systems.
• Strong Infrastructure-as-Code expertise using Terraform, CloudFormation, or CDK. Strong Linux administration, networking, DNS, routing, and load balancing knowledge. Strong scripting/programming experience in Python, Bash, or Go (preferred). Experience with CI/CD automation, GitOps workflows, and observability platforms supporting scalable production systems.

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Preferred / Nice-to-Have:

• Experience with AI/ML infrastructure, MLOps, model serving, vector databases, GPU orchestration, and inference optimization.
• Familiarity with Kafka, Redis, SQS, and event-driven systems.
• Exposure to platform engineering, internal developer platforms, and tools like ArgoCD, Flux, Helm, and OpenTelemetry.
• AWS Certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator. Knowledge of distributed systems and large-scale platform operations. 

Here are answers to some questions you may have

Where is your office?

Chennai (Velachery)

Work Model

Work from Office – because great stories are built in person!

Do you have an online presence?

https://amura.ai (we are @AmuraHealth on all social media)

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

You will be part of the DevOps engineers' team, managing large customer deployments including Linux and Windows Administration, Large Enterprise Application, and Big Data Workloads. You will have broad business and technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. You will help us build scalable, efficient cloud infrastructure.

You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.  If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Application migration projects from on-premises to AWS.
• Database (RDBMS, NoSQL, DW, Hadoop) migration projects from on-premises to AWS. 
• Automate operational and server provisioning workflows using AWS CFT on AWS.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team.
• Help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.

What do you have?

• 2+ years of experience in using Terraform for IaaC.
• 2+ years of configuration management and engineering for large scale customers, ideally supporting an Agile development process.
• 2+ years of Linux Administration experience.
• Deep understanding of version control systems (git), including branching and merging strategies.
• Experience working with cloud platforms (AWS/EC2/ ECS/ RDS/ CloudFormation, Cloudwatch, etc.) and cloud automation tools (Ansible, Chef).
• Experience with software build tools (Maven, Gradle) and continuous integration tools (Jenkins).
• Must have supported Java-based applications in a production environment.
• Experience with Linux environments and scripting languages - bash, python, Groovy.
• Experience in supporting Node.js in production is a plus.
• Knowledge of service discovery tools such as Consul is a plus.
• Comfortable working late evening hours, which is when most patching occurs.
• You are extremely proactive at identifying ways to improve things and make them more reliable.

You will be preferred if

• You are AWS DevOps Pro or AWS SA Pro Certified

Job Description:

Pre-requisite skills required for a DevOps Engineer role include:

• 6+yrs exp in DevOps
• Experience working on Linux based infrastructure
• knowledge in AWS, docker, CI/CD tools
• Hands on exp in Python/shell scripting language
• hands on exp in AWS and Azure
• Work exp in Docker, Terraform, Ansible, Kubernetes, LINUX
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases such as MySQL, Mongo
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and cloud services

Key Responsibilities

• Automate application deployments from Bitbucket to servers using CI/CD pipelines.
• Design and manage scalable, highly available AWS infrastructure.
• Implement Auto Scaling, ELB, and Route 53 for traffic management and high availability.
• Work with AWS services including IAM, RDS, DynamoDB, EC2, and other cloud services.
• Build and manage Docker containers and server images.
• Deploy and manage applications using Kubernetes.
• Implement Infrastructure as Code using Terraform, CloudFormation, or Ansible.
• Develop automation scripts using Python and Bash.
• Implement monitoring and logging using tools such as Prometheus, Grafana, and ELK.
• Integrate security and compliance practices into CI/CD pipelines.
• Optimize infrastructure for security, scalability, performance, and cost.

Required Skills

• 3+ years of experience in DevOps or a similar role.
• Strong knowledge of AWS beyond EC2.
• Hands-on experience with Jenkins or similar CI/CD tools.
• Experience with Docker and Kubernetes.
• Good understanding of Terraform/IaC and automation.
• Proficiency in Python and/or Bash scripting.
• Knowledge of DevSecOps, security, and compliance best practices.
• Strong troubleshooting and problem-solving skills.

Job Summary :

We are looking for a proactive and skilled DevOps Engineer to join our team and play a key role in building, managing, and scaling infrastructure for high-performance systems. The ideal candidate will have hands-on experience with Kubernetes, Docker, Python scripting, cloud platforms, and DevOps practices around CI/CD, monitoring, and incident response.

Key Responsibilities :

- Design, build, and maintain scalable, reliable, and secure infrastructure on cloud platforms such as AWS.

- Implement Infrastructure as Code (IaC) using tools like Terraform, Cloud Formation, or similar.

- Manage Kubernetes clusters, configure namespaces, services, deployments, and auto scaling. CI/CD & Release Management

- Build and optimize CI/CD pipelines for automated testing, building, and deployment of services.

- Collaborate with developers to ensure smooth and frequent deployments to production.

- Manage versioning and rollback strategies for critical deployments.

- Containerization & Orchestration using Kubernetes.

- Containerize applications using Docker, and manage them using Kubernetes.

- Write automation scripts using Python or Shell for infrastructure tasks, monitoring, and deployment flows.

- Develop utilities and tools to enhance operational efficiency and reliability.

- Monitoring & Incident Management

- Analyze system performance and implement infrastructure scaling strategies based on load and usage trends.

- Optimize application and system performance through proactive monitoring and configuration tuning.

Desired Skills and Experience :

- Experience Required - 6+ yrs.

- Hands-on experience on cloud services like AWS, EKS etc.

- Ability to design a good cloud solution.

- Strong Linux troubleshooting, Shell Scripting, Kubernetes, Docker, Ansible, Jenkins Skills.

- Design and implement the CI/CD pipeline following the best industry practices using open-source tools.

- Use knowledge and research to constantly modernize our applications and infrastructure stacks.

- Be a team player and strong problem-solver to work with a diverse team.

- Having good communication skills.

Hiring: DevOps Lead

📍 Kochi / Trivandrum / Remote

💼 Full-time

🕐 General Shift | Australian Overlap

We are looking for an experienced DevOps Lead to join our team.

🔹 Key Responsibilities

Implement and continually improve the observability platform using Datadog, particularly from a user experience perspective.

Work across engineering squads as a virtual team member, supporting their DevOps, infrastructure, and observability requirements.

Configure and manage Datadog RUM, Session Replay, Distributed Tracing, and APM.

Support campaign readiness activities, including load and performance testing.

Participate in gamedays and incident response activities for production systems.

Liaise closely with the managed infrastructure provider on infrastructure requirements and activities.

🔹 Essential Skills & Requirements

✅ 7+ years of relevant DevOps / Cloud / Observability experience

✅ Strong hands-on experience with Datadog

✅ Strong experience with RUM, Session Replay, Distributed Tracing, and APM

✅ Solid experience with AWS

✅ Strong Infrastructure-as-Code experience using CloudFormation and AWS CDK

✅ Good working knowledge of GitHub Actions and AWS CodePipeline

✅ Real incident response experience on high-traffic systems

✅ Experience with Load & Performance Testing

✅ Strong problem-solving and communication skills

✅ Ability to work closely with infrastructure partners and internal platform teams

🔹 Skills - Good to Have

⭐ Experience with high-traffic platforms

⭐ Experience with campaign readiness and gamedays

⭐ Infrastructure partner management

⭐ Advanced AWS observability

⭐ Performance engineering

📌 Experience: 7+ Years

📌 Work Location: Kochi / Trivandrum / Remote

📌 Shift: General Shift with Australian Overlap

📌 Remote: Mandatory 1 week at office

📩 Interested candidates can share their resume

Build production-grade cloud infrastructure that powers enterprise applications with cutting-edge DevOps practices.

What you'll do:

• Design CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI)
• Containerize apps with Docker, deploy on Kubernetes clusters
• Manage infrastructure as code (Terraform, CloudFormation)
• Set up monitoring (Prometheus, Grafana, ELK Stack)
• Cloud migrations (AWS EC2, EKS, RDS → GCP equivalent)
• Optimize costs and performance for live production systems

What we need:

• Basic Python/Bash scripting
• Docker basics, Git workflows
• Cloud exposure (AWS/GCP/Azure free tier projects)
• Problem-solving mindset, eagerness to learn

Real impact:

• Deploy apps used by 1000+ daily users
• Work with senior DevOps engineers on client deliverables
• Build portfolio for FAANG-level interviews

Job Title: TechOps Engineer

Location: Bengaluru, India (Hybrid)

Employment Type: Full-time

Experience: 6 Month-2 years (Excluding Internship)

Shift Timing: 2 PM to 11 PM IST

Role Overview

We are excited to find a highly engaged engineer who is obsessed with technology that wants to be a part of a “world class” platform SRE team. Engineers must possess an "automation first" mindset, with a relentless focus on documentation, quality, scalability, and reliability using Infrastructure as Code tools. This position will be part of a platform team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation.

What you’ll do:  

• Ensure system reliability, uptime, and performance of global platform.
• Conduct real-time surveillance of our EV charging systems to proactively identify and mitigate performance issues and anomalies near 24/7 basis. As such, you collaborate with IDT and FMC players to ensure incident detection also happens outside office hours (monitoring shifts among team members subject to duty schedule) 
• Deliver on change & releases like firmware changes and drive insights & intelligence back into testing processes and tech discussions with the wider organization. 
•  Successfully deliver and project manage first time right commissioning activities alongside our Engineering Procurement Contract Management (EPCM) partners to successfully bring charge points onto our Charge Point Management System (CPMS).
• End-to-end EV charger lifecycle management, including deployment, commissioning, monitoring, maintenance, and decommissioning activities.
• Provide technical guidance and support to DC specialists during the commissioning of EV charging solutions.
•  Work closely with Shell, Engineering, and IT colleagues to ensure projects are completed on time and to specification.
• Act as a liaison with the Engineering Procurement Contract Management (EPCM) partner to manage projects from start to finish, ensuring charge points are successfully onboarded on the Charge Point Management System (CPMS).
• Collaborate with development, operations and support  teams to build scalable and resilient systems.
• Contribute to incident response, root-cause analysis, and post-mortem reviews, driving continuous improvement.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on-call rotations and incident response, conducting detailed postmortems and RCA reports.
• Flexible to resolve blocking issues during off hours or weekends if required.  

What We’re Looking For: 

Basic Qualifications and skills

• Bachelor’s degree in Engineering , Electrical, ECE, Computer Science, Information Technology, or related field.
• Overall 1 years of experience as a Site Reliability Engineer, Technical project coordinator role.
• Proven experience of SRE or Technical Project Coordination with IoT or connected devices based platforms.
• Experience with incident management and on-call best practices. Provide support to on call engineers.
• Excellent analytical and problem-solving skills with a proactive mindset. 
• Hands-on experience with AWS Cloud and IaC tools such as Terraform or Ansible.
• Expertise with monitoring and observability tools (Dynatrace,Prometheus, Grafana, Zabbix, etc.).
• Proactively monitor the network, triage performance outliers, and coordinate correction actions to ensure optimal system functionality.
• Fluency in English (spoken and written). 
• Successfully recommission or decommission chargers following changes in our network.
• Responsible for the go-live of the chargers on Shell’s public network following commissioning attempts.

 Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On-call Engineers. This role may involve EU or US time‑zone shifts based on business requirements. The shift timing will be 2 PM IST to 11 PM IST.  

What We Offer

• Work with some of the brightest minds in the emerging EV industry.
• Make a tangible impact in reducing carbon emissions and enabling sustainable energy.
• Freedom to suggest, implement, and innovate on systems, processes, and technologies.
• Daily ownership in a high-growth, challenging environment.
• Flexible work environment with hybrid schedules and virtualization options.
• Competitive pay and benefits including health coverage, innovative PTO program, and performance bonuses.