Team Manager - Sales

About HighLevel:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have ~1200 employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We operate at scale, managing over 40 billion API hits and 120 billion events monthly, with more than 500 micro-services in production. Our systems handle 200+ terabytes of application data and 6 petabytes of storage

About the Role:

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on backend and frontend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

This role has an equal mixture of backend and frontend responsibilities. You will be expected to be autonomous, guide other developers who might need technical help, collaborate with engineers from other teams, product managers and customer success and support representatives.

Responsibilities:

• Create new reporting features and improve the existing functionalities
• Build backend & Frontend API features and architecture
• Work cross-functionally across our platform, scheduling and appointments, CRM and automations teams
• Drive performance through benchmarking and optimisation
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
• Collaborate closely with our leadership team including engineers, designers and product managers to build new features and products
• Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter

Requirements:

• 4+ years of experience as a full-stack software engineer
• 2+ years of experience with Vue.js
• Proficient with various programming languages and frameworks including but not limited to Node.js, JavaScript, Python and TypeScript
• Experience with Docker and Kubernetes
• Experience with databases such as MySQL and MongoDB. Good to have a working knowledge of Redis and Firebase/FireStore
• Experience with integration of various third party platforms including Google AdWords, Facebook Marketing APIs, Twilio, Google Analytics etc.
• Understanding of various tools and techniques around caching, concurrency, highly available, reliable and scalable systems
• Must be able to work with a team and collaborate remotely
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features
• A keen eye for design and love to think about user flows and user experiences

Interview Process:

• Technical Interview I
• Assignment
• Technical Interview II
• Cultural Fitment Round

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience in quality assurance or quality control, preferably in a similar industry.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

Job Title - Cloud Fullstack Engineer

Experience Required - 5 Years

Location - Mumbai

Immediate joiners are preferred.

About the Job

As a Cloud Fullstack Engineer you will design, develop, and maintain end-to-end solutions for cloud-based applications. The Cloud Fullstack Engineer will be responsible for building both frontend and backend components, integrating them seamlessly, and ensuring they work efficiently within a cloud infrastructure.

What You’ll Be Doing

• Frontend Development
• Design and implement user-friendly and responsive web interfaces using modern frontend technologies (e.g., React, Angular, Vue.js).
• Ensure cross-browser compatibility and mobile responsiveness of web applications.
• Collaborate with UX/UI designers to translate design specifications into functional and visually appealing interfaces.
• Backend Development
• Develop scalable and high-performance backend services and APIs to support frontend functionalities.
• Design and manage cloud-based databases and data storage solutions.
• Implement authentication, authorization, and security best practices in backend services.
• Cloud Integration
• Build and deploy cloud-native applications using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Leverage cloud services for computing, storage, and networking to enhance application performance and scalability.
• Implement and manage CI/CD pipelines for seamless deployment of applications and updates.
• End-to-End Solution Development
• Architect and develop fullstack applications that integrate frontend and backend components efficiently.
• Ensure data flow between frontend and backend is seamless and secure.
• Troubleshoot and resolve issues across the stack, from UI bugs to backend performance problems.
• Performance Optimization
• Monitor and optimize application performance, including frontend load times and backend response times.
• Implement caching strategies, load balancing, and other performance-enhancing techniques.
• Conduct performance testing and address bottlenecks and scalability issues.
• Security and Compliance
• Implement security best practices for both frontend and backend components to protect against vulnerabilities.
• Ensure compliance with relevant data protection regulations and industry standards.
• Conduct regular security assessments and audits to maintain application integrity.
• Collaboration and Communication
• Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality solutions.
• Participate in code reviews, technical discussions, and project planning sessions.
• Document code, processes, and architecture to facilitate knowledge sharing and maintainability.
• Continuous Improvement
• Stay updated with the latest trends and advancements in frontend and backend development, as well as cloud technologies.
• Contribute to the development of best practices and standards for fullstack development within the team.
• Participate in knowledge-sharing sessions and provide mentorship to junior engineers.

What We Need To See

• Strong experience in both frontend and backend development, as well as expertise in cloud technologies and services.
• Experience in fullstack development, with a strong focus on both frontend and backend technologies.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native application development.
• Experience with modern frontend frameworks (e.g., React, Angular, Vue.js) and backend technologies (e.g., Node.js, Java, Python).

• Technical Expertise:

1. FrontEnd

• Handon Experience with HTML5, CSS, JavaScript, ReactJs, Next.js, redux, JQuery

2. Proficiency in Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

3. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

4. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

5. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management.

6. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.
• Security: Knowledge of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

Responsibilities:

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

Preferred Background:

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption