Team Manager - Sales

Role & Responsibilities

We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a fully working playbook that you can execute upon, Zenskar is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch and scaling the existing playbook, we would love to hear from you

You will directly work with the founders.

Outbound sales is a critical to generating meetings with qualified prospects. You will lay the foundation for and execute upon our outbound sales strategy.

The primary objective is to generate leads and setup meetings with qualified prospects by optimizing our outbound sales machinery - iterating on channels, messaging, ICP (ideal customer profile), tooling etc.

Primary Skill

6+ years of experience in ServiceNow development, administration, and customization

Strong working knowledge of ITSM modules:

Incident Management

Problem Management

Change Management

Asset Management

Service Catalog / Service Request

Secondary Skill

Experience working on standalone and multi‑domain instances

Strong ITBM configuration & administration experience (Ideation, Demand, PPM, Resource Management)

Hands‑on working knowledge of CMDB / CSDM

Facilitate and support Change Management (including CAB meetings)

Process RITMs, Incidents, and operational tickets

Develop reports, dashboards, and templates (e.g., Incident templates)

ServiceNow System Administrator Certification

ServiceNow Developer Certification

Strong communication skills (oral & written)

Ability to translate business requirements into workable ServiceNow solutions

Experience creating & managing Service Catalog items and workflows

Support end‑user requests and provide ongoing assistance

Data analysis skills (interpretation & reporting)

Ability to interact with internal customers to scope solutions and workflows

Audit Change tickets as per Change Management policies

Working knowledge of Agile methodology

Ability to break down requirements, demo dashboards/reports to users

Ability to manage multiple client requests with prioritization

Strong client‑interaction and relationship‑building skills

Job Title: Business Development Representative (BDR/SDR)

Experience: 2 to 5 Years

Location: Surat, Gujarat (On-site)

About VideoSDK:

VideoSDK is a product-based company building real-time communication infrastructure for developers. Our APIs and SDKs help teams add video, audio, and live streaming capabilities to their applications. We work with startups and global product companies across industries.

Role Overview

We are looking for a Business Development Representative who will focus on lead generation, first-level customer conversations, and opportunity qualification. This role is suited for someone with SaaS product exposure who enjoys outbound outreach and working with global prospects.

Key Responsibilities

• Identify and prospect potential customers through outbound channels such as LinkedIn, email, and calls
• Manage and qualify inbound leads based on defined criteria
• Conduct initial discovery conversations to understand customer needs
• Schedule and coordinate product demos with the sales team
• Maintain accurate lead and activity data in the CRM
• Collaborate with marketing and sales teams to improve lead quality
• Consistently follow up with prospects to move them through the sales pipeline

Required Skills and Experience

• 1 to 5 years of experience as a BDR, SDR, or in Inside Sales
• Mandatory experience working in a product-based SaaS or technology company
• Strong verbal and written communication skills in English
• Hands-on experience with outbound prospecting and lead qualification
• Good understanding of B2B sales processes
• Comfortable engaging with technical buyers

Education:

• BE / BTech in Computer Science, Computer Engineering, or Information Technology OR MCA, BCA, BSc IT, MSc IT

Good to Have

• Experience selling or prospecting developer tools or API-based products
• Exposure to global customers or international markets
• Familiarity with CRM and sales automation tools

What We Offer

• Work with a fast-growing, product-based company
• Exposure to global SaaS customers and developer communities
• Clear growth path into Account Executive or senior sales roles
• Collaborative, learning-focused work environment

About the Role

We’re looking for a skilled Full Stack Developer with around 2 years of hands-on experience in building and deploying modern web applications. You’ll work closely with cross-functional teams to develop scalable solutions using the latest technologies.

Key Responsibilities

• Develop, test, and deploy responsive web applications using modern frameworks.
• Collaborate with designers to turn UI/UX concepts into functional products.
• Build and integrate RESTful APIs and backend services.
• Write clean, maintainable, and efficient code.
• Debug, optimize, and improve application performance.
• Manage containerized deployments and CI/CD workflows.

Required Skills

• Must be a B.Tech graduate. (Computer science or IT )
• Only Pune Candidate Preferred. 
• Strong proficiency in JavaScript, TypeScript, React.js, and Node.js.
• Experience with Express.js, MongoDB / MySQL, and REST APIs.
• Hands-on experience with Docker and cloud platforms (AWS, Azure or GCP).
• Familiarity with Git, CI/CD pipelines, and basic DevOps practices.
• Working knowledge of Next.js is a plus.
• Excellent problem-solving and communication skills.
• Immediate joiner Preffered.  

Nice to Have

• Exposure to React Native or mobile app development.
• Exposure to GraphQL
• Experience with cloud infrastructure automation or serverless deployments.
• Prior experience working in IT services or client delivery projects.

Perks

• Hybrid work model (2–3 days in office, Pune)
• Exposure to global client projects
• Collaborative, fast-paced learning environment

Note: WE USE AN ATS, SO PLEASE MAKE YOUR CV CLEAR, WELL-STRUCTURED, AND INCLUDE RELEVANT SKILLS TO IMPROVE YOUR CHANCES OF BEING SHORTLISTED.

Responsibilities

This role requires a person to support business charters & accompanying products by aligning with the Analytics

Manager’s vision, understanding tactical requirements and helping in successful execution. Split would be approx.

70% management + 30% individual contributor. Responsibilities include

Project Management

- Understand business needs and objectives.

- Refine use cases and plan iterations and deliverables - able to pivot as required.

- Estimate efforts and conduct regular task updates to ensure timeline adherence.

- Set and manage stakeholder expectations as required

Quality Execution

- Help BA and SBA resources with requirement gathering and final presentations.

- Resolve blockers regarding technical challenges and decision-making.

- Check final deliverables for correctness and review codes, along with Manager.

KPIs and metrics

- Orchestrate metrics building, maintenance, and performance monitoring.

- Owns and manages data models, data sources, and data definition repo.

- Makes low-level design choices during execution.

Team Nurturing

- Help Analytics Manager during regular one-on-ones + check-ins + recruitment.

- Provide technical guidance whenever required.

- Improve benchmarking and decision-making skills at execution-level.

- Train and get new resources up-to-speed.

- Knowledge building (methodologies) to better position the team for complex problems.

Communication

- Upstream to document and discuss execution challenges, process inefficiencies, and feedback loops.

- Downstream and parallel for context-building, mentoring, stakeholder management.

Analytics Stack

- Analytics : Python / R + SQL + Excel / PPT, Colab notebooks

- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike

- Warehouse : Amazon Redshift

- ETL : Lots of Python + custom-made

- Business Intelligence / Visualization : Metabase + Python/R libraries (location data)

- Deployment pipeline : Docker, Git, Jenkins, AWS Lambda

• 3 - 6 Years of Experience in Product Development - Experience in Java (8 or 11+), Spring (4+), Spring Boot (2.4+) is a must.
• Understands requirements well and comes up with an efficient design
• Develops complex, well-backed and bug-free products.
• Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Become a go-to person in more than one area.
• Provide technical mentoring to team
• Communicates clearly, gets clarifications, and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design, and code

Ideal Candidate Profile :

• Solid experience in Java, Spring Boot, hibernate is a must.
• Solid experience in Java Multithreading, Streams, and Lambda Functions is a must.
• Solid understanding of Apache Products.
• Should have experience in cloud computing (AWS is desired).
• Has an ability to quickly learn and contribute in multiple codebases
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into the codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces the right tech/tools for a given job
• Excellent understanding of software engineering practices, design patterns, data structures, algorithms
• Experience in product driven organization

What you need to have:

• Any graduate degree    
• Proven experience in Sales and management of a Sales team
• Experience working in a startup, building the team from scratch.
• Strong leadership and communication skills
• A knack of strategizing to drive actual sales and maximize revenue

1. Identifying and establishing contact with potential customers proactively and following up sales leads to generate sale.
2. Responding to sales and service enquiries from new and existing customers.
3. Negotiating the as per agreement terms and closing sales. Meet the Prospects and convert into business
4. Achieving sales targets on weekly and monthly basis

1. Ready to take initiative
2. Highly innovative, proactive and should operate efficiently under minimal supervision Well-presented, polite and tactful
3. Can handle customer feedback and have patience while pitching for sale conversion

1. Any graduate / Post graduate with MBA in Marketing as specialization
2. Graduation Must.
3. Candidates with 0 - 1 years of experience in Direct Sales, Ad sales, Online Sales or related work experience would be an added advantage.