Inside Sales Executive

Director of Engineering

Location: Hyderabad, India 

 Department: Engineering & Product Development 

Compensation: ₹40-50 LPA (Fixed)

About SmartDocs

SmartDocs is a 16-year-old, profitable, bootstrapped enterprise SaaS company providing procurement and spend management solutions to large enterprises globally. We compete head-to-head with SAP Ariba and Coupa, serving 26 enterprise customers—primarily major US infrastructure organizations whose operations depend on our platform processing millions of dollars in procurement transactions daily.

Our platform processes millions of dollars in procurement transactions for Fortune 500 companies. We're in the midst of an ambitious R&D transformation evolving from our successful bootstrapped roots to implement Silicon Valley-grade engineering operations, processes, and excellence.

This is not a corporate job. This is a builder's role.

People who were associated with US tolling system, spend management platform or Vendor Management system is highly preferable.

Who We're Looking For

The Ideal Background

We're specifically seeking technical leaders with entrepreneurial battle scars—those who've been founding engineers, technical co-founders, or early engineering leaders who built something from scratch. You understand what it takes to ship quality software when every decision matters. You've made tough technical calls with real consequences. You know the difference between perfectionism and pragmatism because you've lived both.

You might be

•       A technical co-founder or founding engineer who took a startup from idea to production

•       An early engineering leader (first 5-10 hires) who architected and scaled a product

•       A tech-savvy entrepreneur who built and shipped a technical product to real customers

•       A CTO or Engineering Director from a bootstrapped, capital-efficient company

•       Someone who worked shoulder-to-shoulder with founders/CEOs on mission-critical applications where system reliability directly impacted business survival

What matters most: You've built something significant with your own hands, made critical technical decisions with constrained resources, and understand the weight of engineering choices when real customers and revenue depend on your platform.

We value entrepreneurial experience—whether your venture achieved unicorn status, profitability, got acquired, or taught you invaluable lessons through a pivot or wind-down. What we care about is that you were in the arena making things happen.

The Technical Must-Haves

This isn't about checking boxes—we need someone who can actually architect, build, and fix things when necessary:

Core Technical Requirements

•       7-15 years of hands-on software engineering experience

•       Someone who have experience with products or projects in US tolling system, Vendor management system or spend Management.

•       Expert-level proficiency in:

• Java and Spring Boot (not just familiarity—you've architected and built production systems)

• MongoDB (you understand document design, indexing, performance optimization)

• React or Angular (you can jump into frontend code when needed)

•       Exposure to Azure (VMs, cloud services, deployments)

•       Experience with mission-critical applications where system failures have serious business consequences

•       3-5+ years leading engineering teams—you've managed managers and scaled teams

The "Founder/Builder" Technical DNA

•       You've written production code recently—not just reviewed it from a distance

•       You understand technical debt as business trade-offs, not engineering failures

•       You've made build-vs-buy decisions with real budget constraints

•       You know how to extract maximum value from lean teams

•       You've shipped features with imperfect information and learned fast

•       You've worked directly with business stakeholders (founders, CEOs, customers) translating technical complexity into business outcomes

The Role: What You'll Actually Do

Engineering Leadership (Not Just Management)

•       Lead 4 engineering managers and 15+ engineers building our Java/Spring Boot/MongoDB/Angular platform

•       Own end-to-end execution: from sprint planning to production deployment to customer success

•       Make real-time technical decisions—architecture reviews, production incident response, technical feasibility assessments

•       Balance feature delivery against technical debt with P&L consciousness (like an owner, not just an employee)

•       Roll up your sleeves when critical issues need senior technical intervention

Building World-Class Operations (Without Corporate Bureaucracy)

•       Implement engineering processes that actually improve velocity (not ones that look good on slides)

•       Establish meaningful metrics—code quality, deployment frequency, incident response times, team velocity

•       Build CI/CD pipelines, automated testing, and deployment automation from scratch or improve existing ones

•       Create engineering standards that balance enterprise requirements with startup agility

•       Scale processes from 15 to 50+ engineers without losing execution speed or creating red tape

Strategic Partnership with Leadership

• Report directly to our CTO—partner on technical strategy and architecture decisions

•   Work closely with CEO on company trajectory, R&D transformation, and growth initiatives

• Translate technical constraints and opportunities into business language for stakeholders

• Collaborate with Product Management on roadmap prioritization and technical feasibility

•  Coordinate with US-based customers on implementations, integrations, and technical requirements

Technical Transformation Initiatives

• Consolidate customer-specific code branches into unified, maintainable codebase

•  Reduce technical debt systematically without stalling feature delivery

• Modernize legacy components while maintaining 99.9% uptime for enterprise customers

•  Build scalable architecture that supports future growth without over-engineering

•  Drive adoption of modern development practices that fit our business reality

What Success Looks Like

In 90 Days:

• Built credibility with the team through technical competence and decisive action

•  Identified top 3-5 process improvements and started implementation

•  Resolved at least one critical technical issue that was blocking progress

•       Established clear communication rhythms with engineering managers, CTO, and CEO

In 6 Months:

•       Engineering velocity measurably improved with new processes yielding results

•       Technical debt reduction roadmap defined and actively in execution

•       Team morale demonstrably high—engineers respect your technical judgment and leadership

•       Quick wins delivered that prove your impact to the business

In 12 Months:

•       Engineering organization operates with startup efficiency and enterprise reliability

•       Processes scale to support 30-50 engineers without adding bureaucracy

•       Technical foundation is solid for next phase of company growth

•       You're the technical leader the CEO and CTO depend on for critical decisions

•       You're thinking like a business owner, not just an engineering leader

What Makes Someone Right for This

Must-Have Qualities

✅  Execution obsession – You ship. You don't just plan, discuss, and strategize endlessly.

✅  Technical credibility – Engineers respect you because you can do the work, not just manage it.

✅  Owner mentality – You think about ROI, customer impact, and business outcomes.

✅  Comfort with ambiguity – You've operated without perfect processes or unlimited resources.

✅  Direct communication – You tell it straight, especially when delivering hard truths to leadership.

✅  Customer empathy – You've felt the pain of production incidents affecting real users and business operations.

✅  Pragmatic perfectionism – You know when "good enough now" beats "perfect later."

✅  Strategic thinking – You connect engineering decisions to business outcomes naturally.

Deal-Breakers

❌  Pure "process people" who've never written production code or made technical decisions under pressure

❌  Leaders who need perfect information before making decisions

❌  Those seeking predictable 9-to-5 corporate roles with clearly defined swim lanes

❌  Anyone uncomfortable with hands-on technical work when business needs demand it

❌  Leaders who create process for process's sake rather than business value

❌  People who see engineering as separate from business success

Why This Opportunity is Different

It's Real

•       Profitable company – 16 years, real revenue, real customers (not burning through funding rounds)

•       Enterprise customers – Major US infrastructure organizations depend on our platform for daily operations

•       Mission-critical systems – When we go down, procurement operations for major infrastructure companies stop

•       Technical challenges – Scaling, modernization, integration complexity—substantive engineering problems

•       Proven product-market fit – We're not searching for PMF; we're scaling what works

It's Rare

•       Bootstrapped DNA – We think like owners, not corporate employees spending someone else's money

•       Transformation opportunity – Build Silicon Valley-grade engineering in a profitable, established company

•       Direct impact – Your decisions directly affect company trajectory and customer success

•       Leadership access – Work directly with CEO and CTO, no layers of middle management or politics

•       Entrepreneurial environment – In a company with stability, revenue, and runway

It's Yours to Build

•       Autonomy – Implement processes your way (as long as they deliver results)

•       Growth path – Scale team from 15 to 50+ engineers as you prove the model works

•       Culture creation – Define the engineering culture and standards that will shape the company's future

•       Long-term impact – This is a career-defining role, not a stepping stone or a layover

•       Ownership mindset – Treated like a business partner, not just a hired hand

What We Offer

Compensation & Structure

•       ₹40-50 LPA (Fixed) based on experience, background, and entrepreneurial track record

•       Performance-based bonus tied to engineering KPIs, team performance, and company success

Professional Growth

•       Direct partnership with CEO and CTO on strategic initiatives and company direction

•       Budget for conferences, certifications, and continuous learning

•       Opportunity to build and lead team from 15 to 50+ engineers

•       Work on enterprise-scale technical challenges serving major enterprises

•       Shape the technical future of a company with real momentum

Work Environment

•       On-site in Hyderabad with our core R&D team

•       Sustainable pace—we value intensity and focus during work hours, not burnout culture

•       Collaborative environment with low politics, high ownership, and straight talk

•       No VC pressure, unrealistic growth targets, or quarterly fire drills

•       Work with people who've chosen to be here, not waiting for their next opportunity

Stability Meets Opportunity

•       Profitable company with 16-year track record

•       Established customer base generating predictable revenue

•       Growth trajectory that's ambitious but sustainable

•       Resources to invest in the right talent and technology

Our Tech Stack

Current State:

•       Backend: Java, Spring Boot

•       Frontend: Angular

•       Database: MongoDB (Atlas)

•       Infrastructure: Microsoft Azure (VMs)

•       Integration: REST APIs, enterprise connectors

•       Serving: Enterprise companies across US time zones

Where We're Going (with your leadership):

•       Unified codebase consolidation across customer implementations

•       Modern CI/CD and deployment automation

•       API-first architecture for seamless integrations

•       Enhanced observability, monitoring, and incident response

•       Multi-tenant platform evolution (longer-term strategic initiative)

•       Whatever improvements you identify that drive business value

SmartDocs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We especially welcome applications from those who've taken entrepreneurial risks, built things from scratch, learned from both successes and setbacks, and are ready to channel that experience into building something exceptional with staying power.

Strong enterprise sales executive profile

Mandatory (Experience 1):Must have 2+ years of selling B2B SaaS.

Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).

Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure

Mandatory (Stability): Must have stable career history — no frequent job hopping

Mandatory (Note): Final round is F2F (client will handle the travel

Job Title: QA Engineer (Manual + Automation)

Job Overview:

We are seeking a QA Engineer with strong expertise in manual testing and solid hands-on experience in automation testing for web and mobile applications. The role involves ensuring high product quality through thorough test execution, defect tracking, and close collaboration with development teams.

Key Responsibilities:

• Perform end-to-end manual testing for web and mobile applications.
• Design, execute, and maintain automated test scripts for web and mobile platforms.
• Identify, log, track, and validate defects using Jira.
• Use debugging tools and ADB commands to analyze issues and support root-cause analysis.
• Work closely with developers and product teams to ensure timely and quality releases.

Mandatory Skills & Experience:

• 3–5 years of experience in QA/testing roles.
• Very strong in manual testing (web and mobile applications).
• Good hands-on experience in automation testing (web/mobile).
• Proficiency with debugging tools and ADB commands.
• Experience with Jira for defect and test management.

About the Role :

 We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization.

Key Responsibilities:

·         Managing network infra with 24/7 support environment and provide 99% network up time 

·         Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks

·         Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless

·         Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration

·         Develop, test, and maintain Ansible for network automation.

·         Monitor network performance and implement improvements.

·         Troubleshoot and resolve advanced network issues.

·         Collaborate with cross-functional teams to ensure network reliability and security.

·         Mentor junior network engineers and provide technical guidance.

Maintain comprehensive network documentation and ensure compliance with industry standards.

Qualifications:

·         Bachelor’s degree in computer science, Information Technology, or a related field.

·         Extensive experience as a Network Engineer, with a focus on senior-level responsibilities.

·         Knowledge in Ansible for network automation.

·         Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF).

·         Experience with network hardware (e.g., routers, switches, firewalls).

·         Proficiency in Cisco Meraki configuration and management.

·         Expert-level knowledge of Palo Alto firewalls.

·         Strong problem-solving and communication skills.

·         Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable.

·         Experience with other automation tools (e.g., Terraform, Puppet).

Preferred Skills:

·         Experience with cloud networking (e.g., AWS, Azure).

·         Knowledge of network security best practices.

·         Knowledge in scripting languages (e.g., Python, Bash).

·         Experience with network monitoring tools (e.g., Nagios, SolarWinds).

·         Understanding of SDWAN (Software-Defined Networking) technologies.

·         Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).

·         Experience with VPN and remote access solutions.

·         Familiarity with ITIL processes and frameworks.

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude