Team Manager

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

Job Summary:

We are seeking a dynamic and skilled Production Engineer with a BE in Mechanical Engineering and hands-on experience in manufacturing or production. The ideal candidate will be responsible for optimizing production processes, ensuring product quality, and meeting manufacturing targets.

Key Responsibilities:

• Production Planning & Control: Manage production schedules and workflows to ensure timely delivery of products.
• Process Optimization: Identify and implement improvements in manufacturing processes to enhance efficiency and reduce costs.
• Equipment Maintenance: Supervise and ensure the proper maintenance of machinery and equipment to minimize downtime.
• Quality Assurance: Monitor production quality standards and implement corrective actions when needed.
• Team Collaboration: Work closely with design, procurement, and quality teams to ensure seamless production operations.
• Compliance: Ensure that all production activities comply with safety, health, and environmental regulations.

Required Qualifications and Skills:

• Education: BE in Mechanical Engineering.
• Experience: 2+ years of hands-on experience in manufacturing or production (preferably in [your industry, e.g., automotive, heavy machinery]).
• Technical Skills:
• Knowledge of manufacturing processes and machinery.
• Proficiency in CAD software and production planning tools.
• Understanding of Lean Manufacturing and Six Sigma principles is a plus.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team.

What We Offer:

• Competitive salary package.
• Opportunities for professional growth and skill development.
• A collaborative work environment with exposure to advanced technologies.

Proven work experience as a Database Programmer, Database Developer, or similar role.

Strong proficiency in SQL and hands-on experience with PostgreSQL.

Solid understanding of relational database concepts and principles.

Experience in database design, schema modeling, and optimization.

Familiarity with database administration tasks, such as user management, backup and recovery, and performance tuning.

Ability to write efficient SQL queries, stored procedures, and functions.

Detail-oriented with a focus on data accuracy and integrity.

Familiarity with software development methodologies and programming languages is a plus.

Position Overview

We are seeking a highly skilled React Native Developer with a strong background in the MERN (MongoDB, Express.js, React.js, Node.js) stack to join our dynamic team. The ideal candidate will have a minimum of 2 years of professional experience and a proven track record of developing robust, scalable mobile applications using React Native. This role offers an exciting opportunity to work on innovative projects and significantly contribute to the growth and success of our startup.

Key Responsibilities

●     Develop High-Quality Mobile Applications: Create user-friendly mobile applications using React Native, ensuring high performance and responsiveness.

●     Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to define, design, and deliver new features.

●     Maintain Clean and Efficient Code: Write clean, maintainable, and efficient code following industry best practices and coding standards.

●     Optimize Application Performance: Enhance application performance for speed and scalability.

●     Participate in Code Reviews: Engage in code reviews, discussions, and knowledge-sharing sessions to improve team output and code quality.

●     Troubleshoot and Debug: Identify and resolve application issues to ensure smooth functionality.

●     Stay Updated with Trends: Keep abreast of emerging technologies and trends in mobile development to incorporate best practices.

Requirements

●     MERN Stack Proficiency: Strong expertise in MongoDB, Express.js, React.js, and Node.js.

●     RESTful APIs and Web Services: Solid understanding and experience in integrating RESTful APIs and web services.

●     Version Control Systems: Proficient with Git for version control.

●     Mobile UI/UX Design Principles: Knowledge of best practices in mobile UI/UX design.

●     Problem-Solving Skills: Excellent analytical and problem-solving abilities.

●     Team and Independent Work: Ability to work both independently and as part of a team in a fast-paced startup environment.

●     Communication and Collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively with team members.

Nice to Have

●     GraphQL: Familiarity with GraphQL for efficient data fetching.

●     Cloud Services: Knowledge of cloud services such as AWS or Firebase.

• Writing code for both the front end and the back end using MERN stack [MongoDB, Express.js, React.js and Node. js]
• Creating RESTful API with Node.js
• Maintaining all the required documents for your project.
• Constantly coming up with new ideas and also implementing them to improve the app’s performance.
• Writing code for the app logic as well as the business logic using Reducers, Actions and Redux framework.
• Create Unit and Integration tests to ensure the quality of code

• At iDC, we value your skills more than your background and some certificates. Attempting the assignment will be your door to the opportunity.
• Knowledge of the database and familiarity with the schema design in NoSQL (i.e MongoDB)
• A good understanding of the Software Development Lifecycle
• Knowledge of API design and development using REST
• Good understanding of object-oriented programming(OOP) and OOP patterns.
• Again, You don’t have to know it all in-depth but you should know how to dig the internet for finding the solutions.

Job Description:

• Should be able to develop information systems by designing, developing and installing software solution
• Ability to prioritize well, communicate clearly, and should to deliver in the stipulated timelines
• Strong analytic capability to implement based on the agreed design
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Make informed decisions quickly and taking ownership of services and applications at scale
• Work collaboratively with others to achieve goals

Technical Skills

• Fluent with web technologies and proficient in HTML 5 with Angular/React JS Frameworks
• Hands on Experience in .NET MVC, ASP.NET and developing of WEB API’s
• Hands on experiece in Angular JS/React JS. Must have used extensively and created custom components in angular js
• Extremely hands on with React JS/angular 2+ framework and must have worked on projects involving angular and must be aware of features that angular has to offer and how it can be used in the projects
• Must have used Typescript extensively and followed best practices
• 4+ years professional experience in professional web development and experience in using web frameworks
• Experience coding, unit testing and documenting
• Experience working in an agile environment
• Experience building complex web systems that have been successfully delivered to customers
• Experience in communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines

Key Skills:

ReactJS/ Angular 8 , NGRX, RXJS , JQUERY , BOOTSTRAP 4, LESS , SASS, Javascript, Typescript

What you need to have:

• B2B
• B2C( International IT Sales )
• Knowledge of products and technologies and market conditions.
• Excellent communications

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility