Team Manager

Application Monitoring

Position Description

JD2 – SRE: Digital Channels Application Support

Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)

Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)

Responsibilities

Act as SRE for Digital Banking, Middleware, and Infra components.

Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.

Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).

Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.

Support API-driven integrations with third-party fintech/payment partners.

Perform proactive monitoring, certificate renewals, and infra health checks.

Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).

Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.

Support release and deployment readiness for digital channels in ODC environment.

Conduct RCA for major incidents and recommend resilience & scalability improvements.

Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).

Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).

Partner with client stakeholders to maintain operational stability and high availability.

Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.

Participate in DR drills, HA testing, and compliance audits.

Core Technologies (L2 / Deep Knowledge)

OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.

Common Tools (L1.5 – Awareness for All)

Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.

Must Have Skills

Strong experience in Digital Banking & Middleware application support.

Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.

Infra knowledge (servers, certificates, OS, networking).

Strong observability and monitoring (Dynatrace, Logscale, Splunk).

Incident management & RCA leadership, especially in client-facing bridge calls.

Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).

Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).

Ability to work under strict SLAs and regulatory environments.

Nice to Have

Kafka, VFaas, F5/Datapower, Akamai Control Center.

Salesforce (Apex), Pega, SharePoint.

Java, Node.js, JavaScript, Python, C#.

ETL, Hadoop, Teradata, Bigdata.

Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

Profile: Technical Content Writer

Experience : 3 to 6 years (IT Industry Experience Only)

Location: Ahmedabad

We are looking to hire a driven Technical content writer to develop and execute content strategies that drive traffic and generate leads for Sigma Solve Ltd (sigmasolve.com). The content strategist's responsibilities include determining which formats best communicate various types of content, identifying ways to increase brand awareness, and conducting keyword research. You should also be able to analyze user engagement metrics to determine whether the content is well-received or not.

To be successful as a Technical content writer, you should be able to collaborate with the marketing team to develop innovative ideas. Ultimately, an outstanding content strategist should demonstrate exceptional content presentation skills and be able to work well under pressure.

Technical Content Writer Responsibilities:

• Should be a literal thinker and a storyteller, have good experience on understanding brand voice, tone, and monitoring activity.
• Develop content strategies for digital marketing channels.
• Develop content marketing and distribution strategies.
• Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.
• Performing content audits to assess how well existing content is performing.
• Analyzing content marketing data to identify trends and anticipate consumer needs.
• Creating, adjusting, and managing the editorial calendar.
• Generate high-quality content for our corporate website, based on IT selling services [Digital transformation, AI, Data Analytics, Machine learning].
• Understand our business, strategy, and SaaS / product offerings.
• Experience in In-bound lead generation through content marketing.
• Ideating & deriving 360- strategies along with the subject matter expert team.
• Optimize existing content for inbound marketing activities.
• Co-ordinate with cross functional department to collect requirements and execute task to meet the deadline.
• Research industry-related topics (combining online sources, interviews, whitepaper, webinars etc.).
• Edit content for grammar, accuracy, clarity, readability, and consistency.
• Proofread and edit blog posts before it goes live.
• Coordinate with the marketing team to define, plan and run demand generation campaigns.
• Conduct simple keyword research and use SEO guidelines to increase web traffic.
• Identify business needs and recommend new topics based on competitor research.
• Contribute to a positive, healthy, fun, and driven culture.
• Must have written inbound and outbound marketing content [landing page, emailers, infographics, webinar, PPT, whitepaper, case study, use cases etc.]
• Should have knowledge of Tools like SEMRUSH, how to find trending topics for monthly content request.

Qualification:

• 5+ years’ experience as a content strategist/marketer
• Bachelor's degree in marketing, communications, advertising, journalism, or related field
• Proven content strategy and project management experience
• Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM).
• Exceptional marketing and collaborative skills
• Deep understanding of technology such as IoT, AI, Data science and emerging technologies
• Proven record of delivering requested content on time without compromising writing quality
• Organized and should be able to handle team 
• Outstanding written and verbal communication skills
• Should be familiar with simple graphic design tools (Canva, etc.)
• Must have proof reading skill of written piece of content 
• Must be following AP style guide and guide team to follow best practices and approach of content marketing
• Self-motivated and should work under pressure situation 

About Sigma Solve Ltd:

Sigma Solve Inc stands at the forefront of AI and digital transformation companies, swiftly advancing in the competitive landscape of America. With a strong presence in the USA, Australia, and India, we embrace the mission of reinventing businesses through innovative solutions and harnessing the power of human creativity and technology.

At Sigma Solve, our commitment lies in delivering best-of-breed AI solutions for various digital applications, coupled with comprehensive data services, eCommerce expertise, enterprise mobility solutions, and digital transformation services for enterprises of all sizes. Drawing from over a decade of experience, catering to start-ups to Fortune 500 companies, we have honed our proficiency in providing strategic guidance, innovative design, robust engineering solutions, and cutting-edge research and development services.

Our guiding philosophy revolves around assisting our clients in staying ahead of the curve amidst the fast-paced world, ensuring their growth and success by embracing forward-looking technologies and services. 

Digital Solutions and Specializations: 

1. Consulting Services: Expert guidance for custom strategies and business growth. 
2. Artificial Intelligence: AI-driven solutions for operational efficiency and enhanced experiences. 
3. Digital Solutions: Empowering businesses with diverse digital tools, including eCommerce, CRM integration, Intranet Portals, CMS and mobility applications. 
4. Data Analytics & Intelligence: Unleashing the power of data for informed decisions and sustainable growth.
5. Our other service offerings: 

• Custom Software Development 
• UI / UX Design & Development 
• Digital Marketing & Automation 
• Opensource services 
• DevOps: CI, CD

#technical content writer # content writing # itservicecompany

# contentwriterjob #ahmedabaditjobs #hiring alert

Where: Hyderabad/ Bengaluru, India (Hybrid Mode 3 Days/Week in Office)

Job Description:

• Collaborate with stakeholders to develop a data strategy that meets enterprise needs and industry requirements.
• Create an inventory of the data necessary to build and implement a data architecture.
• Envision data pipelines and how data will flow through the data landscape.
• Evaluate current data management technologies and what additional tools are needed.
• Determine upgrades and improvements to current data architectures.
• Design, document, build and implement database architectures and applications. Should have hands-on experience in building high scale OLAP systems.
• Build data models for database structures, analytics, and use cases.
• Develop and enforce database development standards with solid DB/ Query optimizations capabilities.
• Integrate new systems and functions like security, performance, scalability, governance, reliability, and data recovery.
• Research new opportunities and create methods to acquire data.
• Develop measures that ensure data accuracy, integrity, and accessibility.
• Continually monitor, refine, and report data management system performance.

Required Qualifications and Skillset:

• Extensive knowledge of Azure, GCP clouds, and DataOps Data Eco-System (super strong in one of the two clouds and satisfactory in the other one)
• Hands-on expertise in systems like Snowflake, Synapse, SQL DW, BigQuery, and Cosmos DB. (Expertise in any 3 is a must)
• Azure Data Factory, Dataiku, Fivetran, Google Cloud Dataflow (Any 2)
• Hands-on experience in working with services/technologies like - Apache Airflow, Cloud Composer, Oozie, Azure Data Factory, and Cloud Data Fusion (Expertise in any 2 is required)
• Well-versed with Data services, integration, ingestion, ELT/ETL, Data Governance, Security, and Meta-driven Development.
• Expertise in RDBMS (relational database management system) – writing complex SQL logic, DB/Query optimization, Data Modelling, and managing high data volume for mission-critical applications.
• Strong grip on programming using Python and PySpark.
• Clear understanding of data best practices prevailing in the industry.
• Preference to candidates having Azure or GCP architect certification. (Either of the two would suffice)
• Strong networking and data security experience.

Awareness of the Following:

• Application development understanding (Full Stack)
• Experience on open-source tools like Kafka, Spark, Splunk, Superset, etc.
• Good understanding of Analytics Platform Landscape that includes AI/ML
• Experience in any Data Visualization tool like PowerBI / Tableau / Qlik /QuickSight etc.

About Us

Gramener is a design-led data science company. We build custom Data & AI solutions that help solve complex business problems with actionable insights and compelling data stories. We partner with enterprise data and digital transformation teams to improve the data-driven decision-making culture across the organization. Our open standard low-code platform, Gramex, rapidly builds engaging Data & AI solutions across multiple business verticals and use cases. Our solutions and technology have been recognized by analysts such as Gartner and Forrester and have won several awards.

We Offer You:

• a chance to try new things & take risks.
• meaningful problems you'll be proud to solve.
• people you will be comfortable working with.
• transparent and innovative work environment.

To know more about us visit Gramener Website and Gramener Blog.

If anyone looking for the same, kindly share below mentioned details.

Total Experience:

Relevant Experience:

Notice Period:

CTCT:

ECTC:

Current Location:

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise Ability to identify and define non-functional requirements and design systems to meet the same.
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.

• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
• Exposure to Agile methodologies & Continuous Integration Tools
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
• Very sound understanding of technology and have a consultative
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital
• Excellent Pre-sales experience and have played a key role in winning business along with the sales
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
• Good negotiation skills
• Go getter and results oriented
• High energy level with ability to work well under pressure
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer

About The Team

We are striving to create the best productivity tools which will help small businesses to go online and scale their growth consistently with the bleeding edge of technology. Our backend team is looking for a solid Rockstar engineer who can hack around multiple technologies and build highly scalable, low latency, distributed systems. You will work closely with our product team to build new and compelling experiences for our customers!

We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Software Engineer - Backend, you will be part of self-starters who thrive on teamwork and constructive feedback.

About The Role

As a Software Engineer - Backend, you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users. You will also collaborate with your fellow engineers to create scalable solutions that are pertinent to Product IO's overall growth.

If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next Software Engineer - Backend

What You'll Do:

• Lead, build, test, and release mobile application features using cross-platform tools.
• Collaborate with the front-end team to expose weaknesses and problems
• Build out our APIs and tools using Python & Firebase libraries on the backend.
• Experience with NodeJS and deployment in Serverless
• Experience with NoSql(MongoDB) and SQL(PostregSQL)
• Work closely with Product, Design, Platform, and other cross-functional groups to drive product vision.
• Previous experience helping shape API structures and building REST APIs.
• Understanding of accessibility and server compliance (GCP)

Required Qualifications:

• 2+ years professional software development experience, preferably mobile apps with a cloud backend. Example projects in (Python, Firebase)
• 6 months experience in Google Cloud Platform
• Excellent communication skills are a must, and experience with estimating and managing project tasks is important, too
• Highly driven, naturally curious, and comfortable working in a fast-paced environment

Bonus points:

• 1+ years of experience in developing Firebase apps.
• Experience in developing or designing APIs and web applications.
• Deployment in Cloud Environment.
• Familiarity with Flutter.

Why join us:

• 👫 A fast-moving, fun, growth-oriented company made up of skillful team players
• 💬 Transparent, open, and collaborative work environment
• 🌟 An opportunity to work closely with a proven executive team, board, and serial entrepreneurs

We are looking for CMS (WordPress and Drupal) Developers for our offshore development center in Indore, India.

Responsibilities:

• 1+ years experience in development, theming.

• Must have knowledge of Customizing WordPress and Drupal Applications

• Develop modify and enhance CMS plugins.

• Develop high-performance, highly scalable, custom development and/or plugin development for WordPress and Drupal sites – integrating templates into CMS.

• Mentor to Junior Developers

• Ability to juggle multiple client projects of varying scope, complexity, and effort.

Requirements:

• Graduate in Computer Science.

• The overall experience of 1+ years in Software Development.

• We are looking for solid CMS (WordPress and Drupal) developer who should have done 3 or more CMS (WordPress and Drupal) projects.

• CMS (WordPress and Drupal) experience is a must.

• 1+ years of experience in development, theming.

• Should be able to write design/requirements documentation.

• Ability to understand technical documents like SRS, Design Document.

• Self-motivated and proactive professional who can take ownership of modules/projects.

• Fluent English communication (verbal & written).