Team Leader job description
We are looking for an experienced, self-driven and motivated Team Leader to join our team! As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.
Team Leader duties and responsibilities
- Set clear team goals and KPIs
- Delegate tasks and set sales target
- Oversee day-to-day teams' operation and performance
- Do regular performance evaluation
- Create a healthy and motivating work environment and atmosphere
- Communicate with teams about their performance
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Plan and organize team-building activities
Team Leader requirements
- 2 years of experience as a Team Leader or similar role
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Experience with organizing training programs
- Sense of ownership and pride in your performance and its impact on the company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Note:
1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate
2) At Least 1 year experience in the same field.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon