Creative Director

The Talent Acquisition Specialist – IT Recruitment is responsible for identifying, attracting, and hiring high-quality technical talent in line with business requirements. The role focuses on timely, cost-effective, and quality-driven hiring while building strong talent pipelines and delivering an excellent candidate and stakeholder experience through data-driven recruitment practices.

Key Responsibilities

Collaborate with hiring managers to understand current and future IT hiring needs

Translate business requirements into structured recruitment plans with timelines and deliverables

Conduct detailed role intake discussions covering skills, experience, and behavioral competencies

Manage end-to-end recruitment lifecycle from sourcing to offer closure

Source candidates through multiple channels including job portals, LinkedIn, referrals, and internal databases

Screen, interview, and assess candidates to build high-quality shortlists

Schedule and coordinate interviews while ensuring smooth candidate experience

Provide market insights and hiring recommendations to stakeholders

Build and maintain talent pipelines for critical and recurring IT roles

Track recruitment metrics such as TAT, quality of hire, and cost efficiency

We are looking for a results-oriented Performance Marketing Expert who lives and breathes Meta Ads and Google Ads, understands funnels deeply, and can consistently improve CPL and lead quality.

Key Responsibilities

• Plan, execute, and optimise Meta (Facebook & Instagram) and Google Ads campaigns end-to-end
• Drive high-quality leads at lower cost through continuous optimisation
• Analyse funnels from ad → landing page → lead → conversion and identify drop-offs
• Perform audience research, creative testing, and scaling strategies
• Optimise:
• CPL (Cost per Lead)
• Lead quality
• ROAS / conversion efficiency
• Work closely with:
• Sales & counselling team (to assess lead quality)
• Creative team (for ad copies, creatives, hooks)
• Tech/landing page team (for conversion optimisation)
• Run A/B tests on:
• Creatives
• Ad copies
• Audiences
• Landing pages
• Track and report performance using Meta Ads Manager, Google Ads, GA, and tracking tools
• Actively reduce ad waste and scale winning campaigns

What you'll do:

· Perform complex application programming activities with an emphasis on mobile development: Node.js, TypeScript, JavaScript, RESTful APIs and related backend frameworks

· Assist in the definition of system architecture and detailed solution design that are scalable and extensible

· Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

· Own the quality of code and do your own testing. Write unit test and improve test coverage.

· Deliver amazing solutions to production that knock everyone’s socks off

· Mentor junior developers on the team

What we’re looking for:

· Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

· A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

· A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

· Flexible and willing to accept change in priorities, as necessary

· Demonstrable passion for technology (e.g., personal projects, open-source involvement)

· Enthusiastic embrace of DevOps culture and collaborative software engineering

· Ability and desire to work in a dynamic, fast paced, and agile team environment

· Enthusiasm for cloud computing platforms such as AWS or Azure

· Excellent written and verbal communications skills

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

Role and Responsibilities

• Build a low latency serving layer that powers DataWeave's Dashboards, Reports, and Analytics functionality
• Build robust RESTful APIs that serve data and insights to DataWeave and other products
• Design user interaction workflows on our products and integrating them with data APIs
• Help stabilize and scale our existing systems. Help design the next generation systems.
• Scale our back end data and analytics pipeline to handle increasingly large amounts of data.
• Work closely with the Head of Products and UX designers to understand the product vision and design philosophy
• Lead/be a part of all major tech decisions. Bring in best practices. Mentor younger team members and interns.
• Constantly think scale, think automation. Measure everything. Optimize proactively.
• Be a tech thought leader. Add passion and vibrance to the team. Push the envelope.

Skills and Requirements

• 8- 15 years of experience building and scaling APIs and web applications.
• Experience building and managing large scale data/analytics systems.
• Have a strong grasp of CS fundamentals and excellent problem solving abilities. Have a good understanding of software design principles and architectural best practices.
• Be passionate about writing code and have experience coding in multiple languages, including at least one scripting language, preferably Python.
• Be able to argue convincingly why feature X of language Y rocks/sucks, or why a certain design decision is right/wrong, and so on.
• Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
• Have experience working with multiple storage and indexing technologies such as MySQL, Redis, MongoDB, Cassandra, Elastic.
• Good knowledge (including internals) of messaging systems such as Kafka and RabbitMQ.
• Use the command line like a pro. Be proficient in Git and other essential software development tools.
• Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
• Exposure to one or more centralized logging, monitoring, and instrumentation tools, such as Kibana, Graylog, StatsD, Datadog etc.
• Working knowledge of building websites and apps. Good understanding of integration complexities and dependencies.
• Working knowledge linux server administration as well as the AWS ecosystem is desirable.
• It's a huge bonus if you have some personal projects (including open source contributions) that you work on during your spare time. Show off some of your projects you have hosted on GitHub.