Creative Director

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Review Criteria

• Strong Implementation Manager / Customer Success Implementation / Technical Solutions / Post-Sales SaaS Delivery
• 3+ years of hands-on experience in software/tech Implementation roles within technical B2B SaaS companies, preferably working with global or US-based clients
• Must have direct experience leading end-to-end SaaS product implementations — including onboarding, workflow configuration, API integrations, data setup, and customer training
• Must have strong technical understanding — including ability to read and write basic SQL queries, debug API workflows, and interpret JSON payloads for troubleshooting or configuration validation.
• Must have worked in post-sales environments, owning customer success and delivery after deal closure, ensuring product adoption, accurate setup, and smooth go-live.
• Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.
• (Company): B2B SaaS startup or growth-stage company
• Mandatory (Note): Good growth opportunity, this role will have team leading option after a few months

Preferred

• Preferred (Experience): Previous experience in FinTech SaaS like BillingTech, finance automation, or subscription management platforms will be a strong plus

Job Specific Criteria

• CV Attachment is mandatory
• Are you open to work in US timings (4/5:00 PM - 3:00 AM) - to target the US market?
• Please provide CTC Breakup (Fixed + Variable)?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?
• It’s a hybrid role with 1-3 work from office (Indiranagar) with in office hours 3:00 pm to 10:00 om IST, are you ok with hybrid mode?

Role & Responsibilities

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Pre-sales & Technical Discovery
• Support sales with live demos, sandbox setups, and RFP responses.
• Participate in technical discovery calls to map company capabilities to client needs.
• Create and maintain demo environments showcasing relevant use cases.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

The AI Data Engineer will be responsible for designing, building, and operating scalable data pipelines and curated data assets that power machine learning, generative AI, and intelligent automation solutions in an SLA-driven managed services environment. This role focuses on data ingestion, transformation, governance, and operational reliability across cloud and hybrid environments enabling use cases such as knowledge retrieval (RAG), conversational AI, predictive analytics, and AI-assisted service management. The ideal candidate combines strong data engineering fundamentals with an understanding of AI workload requirements, including quality, lineage, privacy, and performance. 

Key Responsibilities 

•Design, build, and operate production-grade data pipelines that support AI/ML and generative AI workloads in managed services environments 

•Develop curated, analytics-ready datasets and data products to enable model training, grounding, feature generation, and AI search/retrieval 

•Implement data ingestion patterns for structured and unstructured sources (APIs, databases, files, event streams, documents) 

•Build and maintain transformation workflows with strong testing and validation 

•Enable Retrieval-Augmented Generation (RAG) by preparing document corpora, chunking strategies, metadata enrichment, and vector indexing patterns 

•Integrate data pipelines with application services 

•Support ITSM and enterprise workflow data needs, including ServiceNow data integration, CMDB/incident data quality improvements, and automation enablement 

•Implement observability for data pipelines (monitoring, alerting, SLAs/SLOs) and perform root cause analysis for pipeline failures or data quality incidents 

•Apply data governance and security best practices 

•Collaborate with ML Engineers, DevOps/SRE, and solution architects to operationalize end-to-end AI solutions 

•Contribute to reusable patterns, templates, and standards within the Bell Techlogix AI Center of Excellence 

Required Qualifications 

•Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience 

•5+ years of experience in data engineering, analytics engineering, or platform data operations 

•Strong proficiency in SQL and Python; experience with data modeling and dimensional concepts 

•Hands-on experience with Azure data services (e.g., Data Factory, Synapse, Databricks, Storage, Key Vault) or equivalent cloud tooling 

•Experience building reliable pipelines with scheduling, dependency management, and automated testing/validation 

•Experience supporting production data platforms with incident management, troubleshooting, and root cause analysis 

•Understanding of data security, privacy, and governance principles in enterprise environments 

Preferred Qualifications 

•Experience enabling AI/ML workloads: feature engineering, training data preparation, and integration with Azure Machine Learning 

•Experience with unstructured data processing for generative AI 

•Familiarity with vector databases or vector search and RAG patterns 

•Experience with event streaming and messaging 

•Familiarity with ServiceNow data model and integration patterns (Table API, export, CMDB/ITSM reporting) 

•Relevant certifications (Microsoft Azure Data Engineer, Azure AI Engineer, Databricks) 

Experience - 6+ Years

Location- Gurugram/Bangalore

Job Description:

We are seeking an experienced QA Automation Engineer with knowledge in the finance domain to join our team. The ideal candidate will combine strong technical testing expertise with an understanding of financial systems and processes. You will be responsible for designing and implementing automation frameworks to ensure the quality, reliability, and compliance of our financial applications across trading, risk management, payments, and reporting systems.

Key Responsibilities:

• Design, develop and maintain robust test automation frameworks for financial Applications
• Create detailed test plans, test cases, and test scripts based on business requirements and user stories
• Execute functional, regression, integration, and API testing with a focus on financial data integrity
• Validate complex financial calculations, transaction processing, and reporting functionalities
• Collaborate with Business Analysts and development teams to understand requirements and ensure complete test coverage
• Implement automated testing solutions within CI/CD pipelines for continuous delivery
• Perform data validation testing against financial databases and data warehouses Identify, document, and track defects through resolution using defect management tools
• Verify compliance with financial regulations and industry standards
• Generate test metrics and reports to provide insights into application quality and testing progress
• Participate in performance and security testing of financial systems

Technical & Domain Skills Required:

• Strong knowledge of software testing methodologies, processes, and best practices
• Proficiency in automation tools and frameworks (Selenium, Cypress, Cucumber, TestNG, JUnit, etc.)
• Experience with API testing using tools like Postman, SoapUI
• Working knowledge of SQL and experience with database testing
• Familiarity with version control systems (Git) and CI/CD tools (Jenkins, TeamCity, Azure DevOps)
• Scripting/programming skills in at least one language such as Java, Python, or JavaScript
• Understanding of financial concepts, workflows, and terminology
• Experience testing financial systems in areas such as banking, payments, trading, risk management, or reporting
• Knowledge of financial messaging standards and protocols is a plus
• Experience with performance testing tools (JMeter, LoadRunner) and security testing concepts

Qualifications:

• Bachelor's or master's degree in computer science, IT, or related field
• 5+ years of experience in software quality assurance with at least 3 years focused on test automation
• Prior experience working in financial services sector (banking, capital markets, wealth management, etc.)
• ISTQB certification or equivalent QA certifications preferred
• Knowledge of Agile and DevOps methodologies
• Financial domain certifications or knowledge is a plus

Soft Skills:

• Strong analytical and problem-solving abilities
• Excellent attention to detail and quality-oriented mindset
• Effective communication skills to collaborate with cross-functional teams
• Ability to understand and translate complex financial requirements into test scenarios
• Self-motivated with the ability to work independently and as part of a team
• Adaptability to changing priorities in a fast-paced environment

If you have strong QA automation skills and experience testing financial applications, we'd love to hear from you! You will play a crucial role in ensuring the quality and reliability of our financial systems

Position: Talent Acquisition Head – Retail Brand (Non-IT Hiring)

Location: Gurgaon

Experience: 10+ years in retail brand

Industry: Retail (Fashion, Apparel, FMCG, Luxury, or related)

Department: Human Resources (HR)

Job Summary:

We are looking for a dynamic and strategic Talent Acquisition Head to lead the recruitment function for our retail brand. The ideal candidate will have extensive experience in Non-IT hiring, particularly in retail, FMCG, or related industries. This role involves managing end-to-end recruitment, building talent pipelines, and ensuring the right talent acquisition strategies to support business growth.

Key Responsibilities:1. Talent Acquisition Strategy & Execution:

• Develop and execute talent acquisition strategies aligned with business objectives.
• Oversee bulk hiring and leadership hiring for retail stores, corporate functions, and supply chain roles.
• Optimize sourcing channels (job portals, employee referrals, social media, and recruitment agencies).

2. Recruitment Operations & Stakeholder Management:

• Lead end-to-end recruitment for store-level, regional, and corporate roles.
• Partner with business heads and HRBPs to identify hiring needs and workforce planning.
• Manage vendor relationships and negotiate contracts with recruitment agencies.

3. Employer Branding & Talent Pipeline Development:

• Drive employer branding initiatives to attract top talent.
• Build a strong talent pipeline for future hiring needs.
• Engage in campus hiring and lateral hiring strategies.

4. Recruitment Analytics & Compliance:

• Track recruitment metrics (TAT, cost-per-hire, quality-of-hire, etc.) for continuous improvement.
• Ensure compliance with labor laws and company policies in hiring practices.
• Implement and manage Applicant Tracking Systems (ATS) for seamless recruitment.

Key Requirements:

·         10+ years of experience in Non-IT hiring, preferably in Retail, FMCG, Apparel, Luxury, or QSR sectors.

·         Proven expertise in bulk hiring, corporate hiring, and leadership hiring.

·         Strong experience in headhunting, passive talent search, and market mapping.

·         Excellent communication, negotiation, and stakeholder management skills.

·         Hands-on experience with ATS, LinkedIn Talent Solutions, and recruitment tools.

·         Ability to thrive in a fast-paced, high-growth retail environment.

mail updated resume with current ctc and notice period-

email: jobs[at}glansolutions[dot]com

website: www.glansolutions.com

Autuskey is seeking a motivated and results-driven Online Bidding Expert (IT Sales) to help us expand our client base and drive revenue growth. If you have a strategic mindset, strong sales acumen, and proven experience in Upwork / Freelancer Bidding, we’d love to have you on our team.

Responsibilities

Identify, evaluate, and analyze IT projects posted on online portals (e.g., Upwork, Freelancer).

Craft compelling, tailored bids and proposals that highlight the company’s strengths and capabilities.

Conduct in-depth research on prospective clients, including reviewing their track record and past projects.

Communicate effectively with clients through strong written communication, addressing their needs and building trust.

Collaborate with internal teams to gather necessary information and resources for project bidding.

Maintain organized records of bids, client interactions, and project details.

Stay updated with industry trends, market demands, and competitor activities to identify new opportunities.

Monitor and optimize bidding strategies for improved success rates.

Prioritize and pursue projects with the highest potential through analytical evaluation.

Represent the company professionally in all client interactions.

Remote Work | Type: Freelance / Project-based

Preferred Location: Candidates from Gujarat will be preferred

What are we looking for?

• 3 to 4 years of experience in React Native development
• Minimum 1 year of experience in AI/ML integrations
• Good understanding of mobile app architecture
• Ability to work independently and meet deadlines
• Strong communication and problem-solving skills

What will you do at Digicorp?

• Build and maintain mobile apps using React Native
• Integrate AI-based features like chatbots, recommendations, etc.
• Collaborate with design and backend teams
• Test, debug, and optimize app performance
• Stay updated with latest tools and best practices

Skills Required:

• React Native, Redux, JavaScript/TypeScript
• AI/ML tools or APIs (OpenAI, TensorFlow, etc.)
• REST API integration
• Knowledge of Firebase or AWS (added advantage)

Job Title : Senior MERN Stack Developer with Blockchain Expertise

Location : Indore, MP

Experience : 5-7 years

Job Type : Full-time, On-site

We're seeking a seasoned Senior MERN Stack Developer with a strong focus on blockchain technology to join our innovative team in Indore. As a Senior MERN Stack Developer, you'll play a pivotal role in crafting and implementing cutting-edge blockchain solutions using the MERN stack. Your expertise will contribute to the development of secure, scalable, and decentralized applications. If you're passionate about blockchain technology, possess extensive MERN stack experience, and thrive in a collaborative environment, we encourage you to apply and be a key player in our transformative projects.

Requirements :

• Proven experience as a Full Stack Developer with a specialization in blockchain technology.
• Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).
• Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.
• Solid understanding of smart contract development and implementation.
• Knowledge of decentralized application (dApp) development.
• Familiarity with cryptography and principles of blockchain security.
• Strong problem-solving and analytical skills.
• Excellent collaboration and communication skills.

Skills :

• MongoDB, Express, Node.js, React.js
• Next.js (knowledge preferred but not mandatory)
• WordPress/Shopify experience (preferred)
• Real-time communication using Socket.IO or WebRTC (preferred)
• GraphQL API development
• Experience with integrating payment gateways

If you're ready to take on exciting challenges and contribute to groundbreaking projects, apply now and join us in shaping the future of blockchain technology.

Location: Bangalore/Mumbai

Requirements:

• Experience in building tech platforms
• Setup SDLC processes within the team.
• Define Architecture and tech design of the system. Take strategic calls in deciding the tech stack to be used.
• Should be a hands on coder and should contribute significantly to the code base.
• Manage task allocation and delivery timelines for the team.
• Team building and hiring. Should be able to define the resource requirements and work with hiring managers to fill in the positions.
• Work closely with the product and business team to execute the vision and roadmap of the company.
• Domain expertise in Payments/Lending/Fintech is preferred.