DockerExperience: 5+yrs
Skills Required: -
Experience in Azure Administration, Configuration and Deployment of WindowsLinux VMContainer
based infrastructure Scripting Programming in Python, JavaScriptTypeScript, C Scripting PowerShell ,
Azure CLI and shell Scripts Identity, Access Management and RBAC model Virtual Networking, storage,
and Compute Resources
Azure Database Technologies. Monitoring and Analytics Tools in Azure
Azure DevOps based CICD Build pipeline integrated with GitHub – Java and Node.js
Test Automation and other CICD Tools
Azure Infrastructure using ARM template Terrafor
Shubham Vishwakarma
Full Stack Developer - Averlon
About e-Zest Solutions
About
Company social profiles
Similar jobs
IT Infrastructure & System Administration
• Manage Windows/Linux servers, desktop systems, Active Directory, DNS, DHCP, and virtual environments (VMware/Hyper-V)
• Monitor system performance and implement improvements for efficiency and availability
• Oversee patch management, backups, disaster recovery, and security configurations
• Ensure IT compliance, conduct audits, and maintain detailed documentation
DevOps & Cloud Operations
• Design, implement, and manage CI/CD pipelines using Jenkins, GitHub Actions, or similar tools
• Manage container orchestration using Kubernetes; deploy infrastructure using Terraform
• Administer and optimise AWS cloud infrastructure
• Automate deployment, monitoring, and alerting solutions for production environments
Security, Maintenance & Support
• Define and enforce IT and DevOps security policies and procedures
• Perform root cause analysis (RCA) for system failures and outages
• Provide Tier 2/3 support and resolve complex system and production issues
Collaboration & Communication
• Coordinate IT projects (e.g., upgrades, migrations, cloud implementations)
• Collaborate with engineering and product teams for release cycles and production deployments
• Maintain clear communication with internal stakeholders and provide regular reporting
Qualifications & Skills
• Bachelor's or master’s in computer science, IT, or related field
• 3-8 years of experience in IT systems administration and/or DevOps roles
• Proficiency in:
o Windows Server (2016/2019/2022), Linux systems
o Cloud platforms (preferably AWS) o CI/CD tools (Jenkins, GitHub Actions, etc.)
o Kubernetes, Docker, Terraform, Python/Shell scripting
o Database management (MySQL, MongoDB)
• Relevant certifications (e.g., MCSA, AWS, DevOps) are a plus
• Strong knowledge of Windows Server (2016/2019/2022) and Windows operating systems.
• Experience with Active Directory, Group Policy, DNS, DHCP, and other Windows-based services.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in scripting languages (e.g., PowerShell).
• Strong understanding of networking principles and protocols.
• Relevant certifications (e.g., MCSA, MCSE) are a plus.
Key Competencies
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and work independently
• High attention to detail and a continuous improvement mindset
Docker
Kubernetes
Amazon Web Services (AWS)Please Apply - https://zrec.in/GzLLD?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer AWS
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
DockerKubernetesAmazon Web Services (AWS)Please Apply - https://zrec.in/sEzbp?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer Azure
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Lo
DockerKubernetesAmazon Web Services (AWS)We're Hiring: DevOps Tech Lead with 7-9 Years of Experience! 🚀
Are you a seasoned DevOps professional with a passion for cloud technologies and automation? We have an exciting opportunity for a DevOps Tech Lead to join our dynamic team at our Gurgaon office.
🏢 ZoomOps Technolgy Solutions Private Limited
📍 Location: Gurgaon
💼 Full-time position
🔧 Key Skills & Requirements:
✔ 7-9 years of hands-on experience in DevOps roles
✔ Proficiency in Cloud Platforms like AWS, GCP, and Azure
✔ Strong background in Solution Architecture
✔ Expertise in writing Automation Scripts using Python and Bash
✔ Ability to manage IAC tools and CM tools like Terraform, Ansible, pulumi etc..
Responsibilities:
🔹 Lead and mentor the DevOps team, driving innovation and best practices
🔹 Design and implement robust CI/CD pipelines for seamless software delivery
🔹 Architect and optimize cloud infrastructure for scalability and efficiency
🔹 Automate manual processes to enhance system reliability and performance
🔹 Collaborate with cross-functional teams to drive continuous improvement
Join us to work on exciting projects and make a significant impact in the tech space!
Apply now and take the next step in your DevOps career!
DockerKubernetesAmazon Web Services (AWS)• Hands-on experience in Azure.
• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RARA Now.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, and container technologies. e.g., Docker, Infrastructure as Code such as Terraform, and K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, and CI/CD.
KubernetesDockerAmazon Web Services (AWS)Experience and Education
• Bachelor’s degree in engineering or equivalent.
Work experience
• 4+ years of infrastructure and operations management
Experience at a global scale.
• 4+ years of experience in operations management, including monitoring, configuration management, automation, backup, and recovery.
• Broad experience in the data center, networking, storage, server, Linux, and cloud technologies.
• Broad knowledge of release engineering: build, integration, deployment, and provisioning, including familiarity with different upgrade models.
• Demonstratable experience with executing, or being involved of, a complete end-to-end project lifecycle.
Skills
• Excellent communication and teamwork skills – both oral and written.
• Skilled at collaborating effectively with both Operations and Engineering teams.
• Process and documentation oriented.
• Attention to details. Excellent problem-solving skills.
• Ability to simplify complex situations and lead calmly through periods of crisis.
• Experience implementing and optimizing operational processes.
• Ability to lead small teams: provide technical direction, prioritize tasks to achieve goals, identify dependencies, report on progress.
Technical Skills
• Strong fluency in Linux environments is a must.
• Good SQL skills.
• Demonstratable scripting/programming skills (bash, python, ruby, or go) and the ability to develop custom tool integrations between multiple systems using their published API’s / CLI’s.
• L3, load balancer, routing, and VPN configuration.
• Kubernetes configuration and management.
• Expertise using version control systems such as Git.
• Configuration and maintenance of database technologies such as Cassandra, MariaDB, Elastic.
• Designing and configuration of open-source monitoring systems such as Nagios, Grafana, or Prometheus.
• Designing and configuration of log pipeline technologies such as ELK (Elastic Search Logstash Kibana), FluentD, GROK, rsyslog, Google Stackdriver.
• Using and writing modules for Infrastructure as Code tools such as Ansible, Terraform, helm, customize.
• Strong understanding of virtualization and containerization technologies such as VMware, Docker, and Kubernetes.
• Specific experience with Google Cloud Platform or Amazon EC2 deployments and virtual machines.c
DockerKubernetes- Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
- Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
- Docker and Kubernetes (EKS)
- Linux/UNIX Administration (Amazon Linux and RedHat).
- Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
- Configuration Management tools (Chef or Puppet or ansible).
- Log aggregations tools such as Elastic and/or Splunk.
- Automate infrastructure and application deployment-related tasks using terraform.
- Automate repetitive tasks required to maintain a secure and up-to-date operational environment.
Responsibilities
- Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
- Build AWS or other public cloud infrastructure using Terraform.
- Deploy and manage Kubernetes (EKS) based docker applications in AWS.
- Create custom OS images using Packer.
- Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
- Liaison between application development, infrastructure support, and tools (IT Services) teams.
- Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
- Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
- Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
- Learn on the job and explore new technologies with little supervision.
- Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.
Who we have in mind:
- Solid experience in building a solution on AWS or other public cloud services using Terraform.
- Excellent problem-solving skills with a desire to take on responsibility.
- Extensive knowledge in containerized application and deployment in Kubernetes
- Extensive knowledge of the Linux operating system, RHEL preferred.
- Proficiency with shell scripting.
- Experience with Java application servers.
- Experience with GiT and Subversion.
- Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
- Experience working in a large-scale operational environment.
- Internet and operating system security fundamentals.
- Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
- Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
- Experience with Configuration Management Automation tools (chef or puppet).
- Experience with virtualization, preferably on multiple hypervisors.
- BS/MS in Computer Science or equivalent experience.
- Excellent written and verbal skills.
Education or Equivalent Experience:
- Bachelor's degree or equivalent education in related fields
- Certificates of training in associated fields/equipment’s
KubernetesDockerAmazon Web Services (AWS)Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech
to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering,
AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We
are one of the top & the fastest growing partners for Google Cloud and AWS globally with
over 2,500 clients successfully moved to cloud.
What we believe?
1. Best practices are overrated
○ Implementing best practices can only make one n ‘average’ .
2. Honesty and Transparency
○ We believe in naked truth. We do what we tell and tell what we do.
3. Client Partnership
○ Client - Vendor relationship: No. We partner with clients instead.
○ And our sales team comprises 100% of our clients.
How we work?
It’s all about being Happier first. And rest follows. Searce work culture is defined by
HAPPIER.
1. Humble: Happy people don’t carry ego around. We listen to understand; not to
respond.
2. Adaptable: We are comfortable with uncertainty. And we accept changes well. As
that’s what life's about.
3. Positive: We are super positive about work & life in general. We love to forget and
forgive. We don’t hold grudges. We don’t have time or adequate space for it.
4. Passionate: We are as passionate about the great street-food vendor across the
street as about Tesla’s new model and so on. Passion is what drives us to work and
makes us deliver the quality we deliver.
5. Innovative: Innovate or Die. We love to challenge the status quo.
6. Experimental: We encourage curiosity & making mistakes.
7. Responsible: Driven. Self motivated. Self governing teams. We own it.
Are you the one? Quick self-discovery test:
1. Love for cloud: When was the last time your dinner entailed an act on “How would
‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did
the ‘Sheldon’ version of the same thing.
2. Passion for sales: When was the last time you went at a remote gas station while on
vacation, and ended up helping the gas station owner saasify his 7 gas stations
across other geographies.
3. Compassion for customers: You listen more than you speak. When you do speak,
people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can
attempt to take humanity to Mars, why can’t we take your business to run on cloud ?
Your bucket of undertakings:
This position will be responsible to consult with clients and propose architectural solutions
to help move & improve infra from on-premise to cloud or help optimize cloud spend from
one public cloud to the other.
1. Be the first one to experiment on new age cloud offerings, help define the best
practise as a thought leader for cloud, automation & Dev-Ops, be a solution
visionary and technology expert across multiple channels.
2. Continually augment skills and learn new tech as the technology and client needs
evolve
3. Use your experience in Google cloud platform, AWS or Microsoft Azure to build
hybrid-cloud solutions for customers.
4. Provide leadership to project teams, and facilitate the definition of project
deliverables around core Cloud based technology and methods.
5. Define tracking mechanisms and ensure IT standards and methodology are met;
deliver quality results.
6. Participate in technical reviews of requirements, designs, code and other artifacts
7. Identify and keep abreast of new technical concepts in google cloud platform
8. Security, Risk and Compliance - Advise customers on best practices around access
management, network setup, regulatory compliance and related areas.
Accomplishment Set
● Passionate, persuasive, articulate Cloud professional capable of quickly establishing
interest and credibility
● Good business judgment, a comfortable, open communication style, and a
willingness and ability to work with customers and teams.
● Strong service attitude and a commitment to quality.
● Highly organised and efficient.
● Confident working with others to inspire a high-quality standard.
Education, Experience, etc.
1. Is Education overrated? Yes. We believe so. However there is no way to locate you
otherwise. So unfortunately we might have to look for a Bachelor's or Master's
degree in engineering from a reputed institute or you should be programming from
12. And the latter is better. We will find you faster if you specify the latter in some
manner. Not just degree, but we are not too thrilled by tech certifications too ... :)
2. To reiterate: Passion to tech-awesome, insatiable desire to learn the latest of the
new-age cloud tech, highly analytical aptitude and a strong ‘desire to deliver’ outlives
those fancy degrees!
3. 1 - 5 years of experience with at least 2 - 3 years of hands-on experience in Cloud
Computing (AWS/GCP/Azure) and IT operational experience in a global enterprise
environment.
4. Good analytical, communication, problem solving, and learning skills.
5. Knowledge on programming against cloud platforms such as Google Cloud Platf
Amazon Web Services (AWS)- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship.
- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.
- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.
Responsibilities :
- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).
- Provide level-3 technical support on your customer's most complex issues
- Lead implementation of low-level security controls in Cloud environments, for services, server and containers
- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.
- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.
- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.
- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.
- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.
- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.
- Be team-oriented, but with a bias towards action to get things done for your customers.
Requirements : Strong cloud security knowledge & experience including :
- End-to-end enterprise security processes
- Cloud security - cloud migrations & shift in security requirements, tooling & approach
- Hands-on DevOps, DevSecOps architecture & automation (critical)
- 4+ years experience in security consulting and project/program management serving cybersecurity customers.
- Complex, level 3 technical support
- Remotely diagnosing & resolving DevSecOps issues in customer environments
- Interacting with CloudPassage Engineering team with customer issue reproduction
- Experience working in a security SaaS company in a startup environment.
- Experience working with Executive and C-Level teams.
- Ability to build and maintain strong relationships with internal and external constituents.
- Excellent organization, project management, time management, and communication skills.
- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
- Analytical both quantitatively and qualitatively.
- Excellent verbal and written communication skills.
- Security certifications (Security +, CISSP, etc.).
Expert Technical Skills :
- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.
- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.
- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.
Proficient Technical Skills :
- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).
- CI/CD processes and environments.
Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.
Programming
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon