Team Leader

• Qualifications and SkillsProven experience in technical recruiting with a strong background in the IT industry.
• Ability to effectively source candidates using various channels, including online and offline platforms.
• Strong expertise in talent sourcing (Mandatory skill).
• Proficiency in screening and evaluating candidates' skills, experience, and qualifications (Mandatory skill).
• Excellent knowledge of Applicant Tracking Systems (ATS) and their management (Mandatory skill).
• Strong communication and interpersonal skills to maintain professional relationships with candidates and colleagues.
• A keen understanding of industry market trends and the competitive landscape for IT talent.
• Capable of working independently and collaboratively in a fast-paced environment with a focus on achieving recruitment targets.

• Roles and ResponsibilitiesIdentify and source potential candidates using a variety of online and offline recruiting channels.
• Screen resumes and applications to shortlist suitable candidates for further evaluation.
• Conduct preliminary interviews to assess candidates' qualifications and fit for specific roles.
• Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies.
• Manage candidate pipelines and maintain records in the Applicant Tracking System.
• Coordinate and schedule interviews between candidates and hiring teams.
• Ensure a positive candidate experience throughout the hiring process.
• Assist in crafting attractive job descriptions and recruitment advertisements.

We are seeking a motivated and confident Telecaller to join our team in Delhi. The ideal candidate will be responsible for handling calls and maintaining customer relationships.

Key Responsibilities-

• Handle inbound customer queries and resolve issues promptly.
• Maintain and update customer databases.
• Provide accurate information and ensure customer satisfaction.
• Ensure customer satisfaction and handle complaints patiently.
• Note customer responses, objections and feedback.

Requirements-

• 1-3 years of telecalling or customer service experience.
• Good communication in Hindi and English.
• Ability to handle rejection and remain motivated.
• Positive attitude, patience and persistence.

Key Responsibilities:

● Develop and implement HR policies and procedures to ensure compliance with all applicable employment laws and regulations.

● Manage the recruitment process, including developing job descriptions, posting job openings, screening resumes, and conducting interviews.

● Develop and implement employee training and development programs to ensure that employees have the necessary skills to perform their jobs effectively.

● Manage employee relations issues, including grievances, conflicts, and disciplinary actions.

● Oversee the performance management process, including setting performance goals and providing feedback and coaching to employees. ● Manage the compensation and benefits program, including developing and implementing competitive compensation and benefits packages.

● Maintain HR records and ensure that employee files are up-to-date and accurate.

● Develop and implement HR metrics to measure the effectiveness of HR programs and initiatives.

● Partner with senior leaders to develop and implement HR strategies that support the overall goals of the organization.

Requirements:

● Bachelor's degree in Human Resources or related field.

● Minimum of 5 years of experience in recruitment, team management, and employee relations.

● Strong knowledge of employment laws and regulations.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Strong problem-solving and decision-making skills.

● Ability to handle sensitive and confidential information.

● Strong organizational and time management skills.

JD of Java Full Stack Developer:-

  Java 8 / java 11

o Strong on OOPS concepts / not theoretically, should be able to analyze the outcome of a code snippet and also should have an ability to write code during the interview

o Should be well versed with the key features of Java 8 / Java 11

o Some of the concepts to mentions would be

§ Upcasting / downcasting  / exception handling

  JUNIT5 – Mockito / PowerMock

  JPA & Hibernate

o Should be well versed with Java persistence and key concepts, to mention a few as below

o First level cache

o Second level cache

o N+1 problem

  Microservices

o Should be well versed with the design patterns, to mention few such as

§ Aggregator

§ Circuit breaker

§ CQRS

o Should be able to explain a micro-service for CURD operations with spring boot

o Should be well versed with the HTTP codes

  Splunk / Kibana

·         Frontend tools:- Angular/React/Nodejs.

About the Role

The Engineering team in Bangalore, India is building products for the Martial Arts

fans across the world. As part of the engineering team, you would be expected to have

deep technology expertise with a passion for building highly scalable products.

This is a unique opportunity where you can impact the lives of people across 150+

countries!

Responsibilities

Own architecture, design, development, and implementation of different

modules/features of the services

Design, develop, deploy and support web applications.

Discover opportunities for performance improvements

Recommend ways to improve reliability, efficiency and code quality

Focus on continuous delivery and reducing complexity

Carry out code reviews and manage pull requests

Build applications based on micro-services architecture.

Requirements

Overall 1~3 years of experience in Backend development.

B. E/B. Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,

IIITs or equivalent)

Strong object oriented design skills & knowledge of design patterns

Experience designing & developing distributed systems involving multiple web

services, databases (both SQL and NoSQL), caches, queues, etc. taking into

consideration scalability, availability, fault tolerance, consistency, etc. of the

overall system

Well-aware of and enforces development best practices: Unit Tests, Code Reviews,

Integration Tests, CI/CD, Monitoring, Alerting, etc.

We are looking for a self-motivated independent thinker who can contribute to our Engineering Team. In this role you will take part in various projects, assessing software quality by designing and implementing software testing processes. You will take ownership of code quality through exploratory and automated tests. You will hunt bugs, identify issues, report them, and see that they’re dealt with. 

Core Responsibilities:

• You would have the opportunity to work with a number of leading edge technologies. 
• Write test cases to test code using automation frameworks, as well as create and continuously improve our test automation environment.
• Develop & maintain automated test scripts covering functional correctness using Object Oriented programming concepts, for both new features & Regression testing of existing functionality
• Understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our QA process
• Work directly with both Software Development Engineers and Product Managers to understand features, review technical implementations, and implement testing strategy.
• Plan, create and manage the overall Quality Planning strategy, design documentation for automation processes 

Skills and Expertise: 

• Minimum 4 Years’ Experience
• Knowledge and proficiency in the use of various automated tools that are used in the Automated testing procedures. Execute interactive test procedures. Proficient in writing Automation scripts.
• Sound knowledge of programming and/or scripting languages. Java and Java script
• Good knowledge of SQL queries. Practical knowledge of web-based technologies
• Proven experience with Web-application Automation testing, Mobile apps testing.
• Understanding of OO concepts & its application to Automation framework
• Willingness to proactively engage in continuous process improvement
• Ability to communicate clearly with different areas of the business.Clarity of written communication when describing and issue or QA failure
• Experience in working with an Agile Development Methodology like Scrum
• Keen eye for detail and a commitment to excellence 

 Qualification:

• Bachelor’s degree required in Engineering 

Who Are We?

Mobikon is a leading AI-driven Consumer Engagement and Predictive Analytics SaaS platform to Engage Customers, Gain Insights, Predict Behaviors, and Increase Sales for the F&B industry. It’s cloud-based platform is designed to simplify and streamline the CRM functions of running a successful restaurant by providing true closed loop, customer lifecycle marketing, off-line to online targeting and business intelligence.

Mobikon started as a small team of 6 people and has since grown to a team of 150 people in 7 offices in Asia, Australia and America. Today, over 700 brands in 5 countries use Mobikon's solutions to improve interaction with customers and boost revenues. Its proprietary platform has engaged over 12.3 million consumers in 9 countries and has powered more than 5 million in-store reviews.

Who Are You?

Highly motivated solution-oriented individual with outstanding attention to detail, and primary role is to interface with Product Management, Software Development, Product Support and CEO Staff. Enjoy working in a fast-paced and constantly changing startup environment. As part of a team, you'll have to constantly innovate to reduce manual testing, increase test coverage and improve QA processes, all the while delivering on high-quality releases.Great communicator who values being part of a close-knit team and a collaborative atmosphere.

You Will Own:

• Understand product workflows and identifying use cases.
• Maintain a document repository of new feature sets in the product.
• Creating effective test plans, test cases and execute them.
• Minimize manual testing by identifying high ROI test cases and help in automating them.
• Make recommendations to improve product reliability, code coverage, performance, and quality assurance best practices/processes.
• Track multiple projects/tasks simultaneously.
• Develop formal QA processes and integrate them into our current Agile SDLC process
• Collaborate with the development team to ensure overall quality of our online platform
• Collaborate with Technical support to prioritize and resolve bugs, manage feature requests and reduce tech support by process efficiency and training
• Defect tracking and management, Test Management and STLC activities.
• Manage a team of manual and automation engineers

You Have:

• Engineering degree in computer science or equivalent.
• Minimum of 5 yrs of experience in Quality Assurance.
• Should have 1 yr of experience in Automation.
• Minimum 2-3 yrs of solid experience in team management and business deliverables is a must for this position.
• Must have a product-based experience.
• Strong SQL/database knowledge.
• Excellent analytical problem-solving skills and breakthrough attitude
• Proven track record of working with product management, and developers in an agile environment.
• Experience using programming languages (for e.g. Selenium, Perl Python, Java, Ruby) to automate manual test cases and tasks.
• Very high ethical standards.
• Must be articulate, organized, detail-oriented, and the ability to multi-task.
• Must have exposure to startup industries.