QA Engineer

Required Qualifications

• 5+ years of experience leading software or operations implementations, ideally in consulting or client-facing roles.
• Experience working with or managing e-commerce platforms (e.g., Amazon, Shopify, Tiktok Shop, etc.).
• Ability to understand how orders, inventory, and finance systems interact in a business environment.
• Strong client engagement, communication, and project management skills.
• Comfort in dynamic environments with changing priorities and customer demands.

Good to Have (Preferred Qualifications)

• Experience working with OMS or ERP systems like NetSuite, Brightpearl, Skubana, or Cin7.
• Familiarity with warehouse management systems or accounting platforms.
• Understanding of REST APIs, data formats like JSON, and integration concepts.
• Exposure to integration tools or platforms such as Celigo, Boomi, or Mulesoft.
• Ability to write simple scripts (Python, JavaScript, SQL) to validate data or automate simple tasks.
• Experience troubleshooting data or process issues between systems.
• A background in software development, accounting, data engineering, or e-commerce logistics.
• Interest or experience in leading and mentoring a growing team.

Backend Architect

Experience - 12+ yrs

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.

Location - Chennai or Bangalore

●     Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.

●     Good problem solving skills

●     Strong mentoring capabilities

●     Good understanding of software development life cycle

●     Strong experience in system design and architecture

●     Strong focus on quality of work delivered

●     Excellent verbal and written communication skills

Required Technical Skills

●     Extensive hands-on experience building high-performance applications primarily using Node.Js ,(Javascript/Typescript) along with Nest.Js, Express.JS, MongoDB.

●     Hands-on experience with other languages such as .NET/C# or Java or Golang or Python.

●     Strong experience with appropriate framework(s).

●     Well versed in monolithic and microservices architecture and System design experience.

●     Hands-on experience with data modeling on MongoDB (NoSQL) and Relational or NoSQL databases

●     Experience working with 3rd party integrations ranging from authentication, cloud services, etc.

●     Hands-on experience with Kafka or RabbitMQ.

●     Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure

●     Strong experience writing and maintaining clear documentation

Good to have skills:

●     Experience working with frontend technologies - React.Js or Vue.Js or Angular.

●     Extensive experience consulting with customers directly for defining architecture or system design.

●     Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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At RITS Consulting & Technologies, we're renowned for our work with SAP ME/MII, DMC, and now, Dassault Apriso. We're currently undertaking an Apriso implementation project that aligns perfectly with your skills.

Job Description: Graphic Designer (Video Editing and Motion Graphics)

Position: Graphic Designer

Location: Jaipur

Salary: 20k to 30 k

Role Overview: We are seeking a skilled Graphic Designer with expertise in Video Editing and Motion Graphics to join our team in Jaipur. As a Graphic Designer, you will be responsible for creating captivating video content, including promotional videos, product demos, and social media assets. Your role will also involve designing motion graphics elements and occasionally supporting graphic design tasks using CorelDRAW and Photoshop.

Responsibilities:

• Conceptualize and develop engaging video content, ensuring high-quality editing and seamless transitions.
• Create visually appealing motion graphics and animations to enhance video presentations.
• Collaborate with the creative team and stakeholders to deliver visually stunning solutions.
• Adhere to brand guidelines and maintain consistent brand representation in all video content.
• Occasionally assist with graphic design tasks for print materials and digital assets.

Requirements:

• 1 to 2 years of experience in video editing and motion graphics with a strong portfolio.
• Proficiency in Adobe Premiere Pro and After Effects for video editing and motion graphics.
• Working knowledge of CorelDRAW and Photoshop for graphic design tasks.
• Creative mindset with a keen eye for detail and visual aesthetics.
• Strong multitasking abilities and ability to meet project deadlines.
• Excellent communication skills to collaborate effectively with team members and stakeholders.

How to Apply: If you are a talented Graphic Designer specializing in Video Editing and Motion Graphics and wish to be part of an exciting team, please submit your updated resume and a link to your portfolio showcasing your best video editing and motion graphics work. Resumes with portfolios will be preferable, as they allow us to better assess your skills and creativity.

Position: Solutions Engineer

As an APAC Solutions Engineer, you will be an integral player on the Sales team in positioning, demonstrating, and developing creative solutions for key customers and prospects. You will be the trusted solutions advisor for our customers by creating solutions that align with the NextBillion.ai technology stack.

Reporting to the VP of Sales and Customer Success, you will be the primary technical interface between our sales prospects and the Product and Engineering team.

We are looking for a Maps and Locations-Based Services expert with excellent technical, communication, organisational, and customer-facing skills. 

Roles and Responsibilities:

• In partnership with sales personnel, marshal prospects through the sales cycle by providing professional technical, integration, and development support.
• Work closely with our sales prospects in APAC to identify and solve their most critical business problems with a deep understanding of the NextBillion.ai architecture and feature set.
• Articulate customer requirements and solutions to different technical and non-technical stakeholders so as to enable successful execution of the engineering work.
• Organise and lead product-related webinars and training sessions.
• In coordination with sales personnel, assist in the response to all technical details in RFIs/RFPs
• Continually assess prospect and customer feedback as well as industry trends in providing feedback to product teams
• Support sales and customer success teams in onboarding newly signed customers into the post-sales support process
• A small amount of travel is required for prospect and customer meetings.

Requirements:

• Bachelor's degree in Engineering, Computer Science, or related technical field.
• 6+ years experience in technical consulting, solutions engineering or product management. 
• Prior experience with proprietary as well as open-source map products and tools, such as maps from HERE, TomTom and OSM, and supporting toolsets such as  QGIS.
• Adept and agile in working with a variety of frameworks and programming languages both frontend and backend e.g. JavaScript, Node.js,  Python, Angular, React, Rust, Go
• Deep understanding of RESTful APIs and service endpoints for both design and implementation
• Experience with using cloud native services from popular hosting providers like AWS, Azure, and Google Cloud Platform. 
• Understanding of common development practices, ticketing systems, and revision control systems using `git`i.e. Gitlab/Github, ClickUp/JIRA

Beneficial/Nice-to-Haves: (optional)

• Industry experience in mobility services, fleet management, logistics/last-mile delivery, and/or connected car service
• Some prior experience with data science and/or machine learning teams.

ABOUT NBAI

NextBillion.ai is a first-ever decentralised, customizable, and tailored map stack focused on the transportation/logistics industry. NextBillion.ai helps solve highly complex transportation and operational challenges. Every customer, use case, and geography is different, and NextBillion.ai is able to integrate these differences directly into their mapping environment.

NextBillion.ai provides last-mile delivery, telematics, food delivery, automotive, and ride-hail with location tools and API's that help them adopt an AI-first approach. NextBillion.ai is customizable to be hyper-local and pinpoint accurate for difficult to solve enterprise use cases.

Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Gaurav Bubna and Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company.