Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.
We are looking for someone who is creative , analytical and a thinker to join our Business Intelligence team as a Senior Tableau Developer in Hyderabad, India
Responsibilities
- Proficient in all Tableau platforms including desktop, server and web-based including Tableau Prep
- Design, build, maintain & deploy complex reports in Tableau.
- Identify, analyze, and interpret trends or patterns in complex data sets using standard statistical tools and techniques.
- Consult with and advise senior management and multiple clients on strategies to improve reporting techniques through automation and the creation of dashboards.
- Generate monthly reporting and ad-hoc analysis to support leadership decision-making.
- Gather and document requirements from cross-functional teams and projects, and align on visualization expectations.
- Build best practices of integrating financial and operational data for a variety of data sources; including: MS Excel, SQL, internal forecasting and planning tools.
- Create dynamic dashboards using parameters, filters, calculated fields and applying level of details functionality.
Minimum Qualifications
- 5+ years’ experience in data analytics.
- Systems: Proficient with Tableau, MS Excel, Anaplan, SQL (Oracle, Hive, MySQL) and other analytical applications.
- Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Business and/or equivalent specialized education and experience in Data Science, Statistics, Data Analysis or related field
Knowledge, Skills and Abilities
- Expertise in designing and presenting data using best practices in data visualization.
- Ability to present to variety of internal and external stakeholders.
- Strong written and verbal communication skills.
- Knowledge of best practices and experience optimizing Tableau for performance by optimizing queries, extracts and logic.
- Experience performing administration tasks in Tableau Server in a production environment.
- Experience with connecting and blending multiple data sources.
- Strong analytical and critical thinking skills.

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Strong Graphic Designer Profile, with a focus on Marketing / branding works
Mandatory (Experience 1): Must have 3+ years of experience in graphic design with B2C brands across Digital Marketing, Social media, & branding teams
Mandatory (Experience 2): Proven experience designing marketing collaterals and digital creatives for social media and campaigns
Mandatory (Skill 1): Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma for design execution and collaboration.
Mandatory (Skill 2): Strong understanding of brand identity, visual hierarchy, and lead-generation design principles — ability to convert marketing objectives into impactful visuals.
Mandatory (Portfolio): Very Strong portfolio of marketing assets (Digital assets, social media, marketing videos) for B2C brands
Mandatory (Company): B2C Product Companies (preferred fintech)
Role Overview:
We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology
foundation for our Support Excellence function. This role sits at the intersection of engineering,
product, and operations ensuring that our internal teams and, eventually, our end users
experience seamless, efficient, and data-driven support.
You will lead a small but high-impact team of engineers, own the support tooling roadmap, and
implement solutions that handle ticket triage, data quality issues, automation, and integrations
with our healthcare SaaS platform.
This is a hands-on technical leadership role ideal for someone who thrives on solving
operational challenges through technology, building frameworks from scratch, and enabling
customer-facing and internal support teams to scale effectively.
Key Responsibilities
1. Build & Enhance Support Platform:
● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,
knowledge bases, and automation bots.
● Design and implement scalable support frameworks, ensuring fast triage, data-driven
escalation, and high-quality resolution.
● Integrate support tooling with product backend, CMS, and analytics systems to enable
context-aware assistance.
2. Technical Leadership & Delivery:
● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,
and coding standards.
● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,
maintainable solutions.
● Partner closely with Program Managers and Business Analysts to translate requirements
into technical execution.
3. Automation, Data & AI-Driven Support:
● Implement automation workflows (bots, routing, notifications) to reduce manual load and
optimize SLA adherence.
● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive
resolution.
● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).
● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.
● Restore transparency and speed between business stakeholders and tech teams.
4. Cross-functional Collaboration:
● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured
early in the roadmap.
● Serve as the engineering voice in discussions on escalation flows, release readiness, and
customer-facing support enablement.
● Collaborate with content and ops teams to power self-service experiences (knowledge
bases, FAQs, in-app help).
5. Documentation & Knowledge Management:
● Maintain technical documentation for support tooling, workflows, and integrations.
● Contribute to knowledge bases (internal + external) alongside ops and content teams.
● Foster a documentation-first culture to enable faster onboarding and smoother
collaboration.
What We’re Looking For
Must-Have
● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead
role.
● Proven track record in building internal platforms, support tools, or automation systems.
● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration
experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira
Service Management).
● Experience leading small teams and owning delivery from design → build → release.
● Excellent problem-solving skills with a bias for execution in fast-paced environments.
Nice to Have
● Exposure to SaaS or healthcare platforms with multi-tenant architecture.
● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).
● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).
● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).
Urgent Hiring!!!
We are looking for Android Developer
Job Description:
- 0.3 to 1 year of experience in developing android applications
- Proficiency in Java, Kotlin, or C++.
- Ability to easily use Android Studio, including the Android SDK.
- Prior experience as an Android Developer will be advantageous.
- Excellent coding and proofreading skills.
- Ability to manage your workload with minimal supervision
- Proofreading your code and correcting mistakes before each app is released.
- Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order
Location: Surat (full-time onsite and local candidates only)
Thanks!
As an Architect within a web development team, you’ll be responsible for the architecture, design, and implementation of modern JavaScript-based in-browser.
On the daily basis, you’ll actively collaborate with geographically dispersed, cross-functional teams to deliver high performant complex end-to-end software solutions that support a high-traffic web application.
More precisely you will:
- Communicate with UI/UX, business, analyze and suggest efficient solutions based on their requirements
- Define and maintain architecture roadmap, technical solutions for new and existing functionality for each part of the projects
- Take ownership over architecture qualities of front-end applications (e.g.: usability, accessibility, performance, etc.)
- Good active listener, being able to hear and include propositions from engineers in the final solution
- Deliver architectural services, including guidance and conceptual design as well as technical and process innovations
- Bring a passion to remain up to date with the latest trend of ever-changing web front-end development.
- Investigate the latest technology and build quick Proof of Concept functionalities to address future business needs
- Preparing, improving, and introducing new approaches/methodologies/tools and techniques within the department
- Work to meet delivery commitments of feature content throughout the whole Software Delivery Lifecycle (SDLC).
- Preparing of technical documentation
If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build as we do, and if You’re looking for a place that will challenge you to improve every day, then we think that you’ll feel right at home with us at Advantage Club.
Key responsibilities:
∙ Prospect for potential new clients and turn this into increased business.
∙ Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
∙ Identify potential clients and the decision-makers within the client organization.
∙ Research and build relationships with new clients.
∙ Set up meetings between client decision-makers and the company’s practice leaders/Principles. ∙ Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
∙ Participate in pricing the solution/service.
∙ Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
∙ Present an image that mirrors that of the client.
Skills required:
∙ Excellent verbal and written communication skills.
∙ Energy, passion, and a real drive to get ahead
∙ Capable, quick, determined ∙ Immaculate attention to detail
∙ Team player
∙ Startup mentality, high willingness to learn, and hardworking.
Employment Type
- understanding of the front-end and back-end processes;
- ability to work with HTML / CSS;
- ability to work with databases;
- understanding of programming templates and architecture design guidelines;
- profiling and optimizing applications.










