Support Analyst - Data Entry - Fresher

 strong experience in Java Spring Boot and Angular to lead a team of developers for a client project based out of Whitefield, Bangalore. The role requires hands-on development, design, architecture understanding, code review, and team coordination.

Key Responsibilities

• Lead a team of 9 developers and provide technical guidance.
• Perform hands-on development using Java, Spring Boot, Angular.
• Drive solution design, code quality, best practices, and performance optimization.
• Work closely with the client’s product owners and architects.
• Conduct code reviews, technical grooming, and sprint planning.
• Troubleshoot and resolve complex technical issues.
• Ensure timely delivery of modules with high quality.
• Mentor team members and support them in solving technical blockers.

Technical Skills Required

• Strong expertise in Java 8+, Spring Boot, REST APIs.
• Strong front-end experience with Angular 8+, TypeScript, HTML, CSS.
• Experience with SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
• Hands-on with Git, Maven/Gradle, Jenkins, CI/CD.
• Knowledge of cloud platforms (AWS) is an added advantage.
• Experience with Agile/Scrum methodologies.

Soft Skills

• Excellent communication and client-facing skills.
• Ability to lead, mentor, and motivate the team.
• Strong problem-solving and analytical skills.

Business Analyst

Location: Ahmedabad, Gujarat

Experience: 3–5 Years

Job Type: Full-Time

Joining: Immediate Joiners Preferred

Job Summary

We are looking for a skilled and analytical Business Analyst with 3–5 years of experience to join our team in Ahmedabad. The ideal candidate should have strong experience in requirement gathering, business analysis, documentation, stakeholder management, and working across the complete project lifecycle.

Key Responsibilities

• Gather, understand, analyze, and document business and functional requirements.
• Work closely with clients, stakeholders, development teams, and cross-functional teams.
• Prepare and maintain BRD, FRD, SOW, RFP responses, process flows, and other project documentation.
• Translate business requirements into clear and actionable solutions for technical teams.
• Participate in pre-sales and post-sales activities, including requirement discussions and solution presentations.
• Coordinate with cross-functional teams to ensure smooth project execution and delivery.
• Create business process diagrams, workflows, use cases, and other relevant documentation.
• Support project planning and ensure alignment between business requirements and technical solutions.
• Work effectively within Agile/Scrum, Waterfall, and hybrid project environments.
• Contribute to continuous improvement of business processes and solution approaches.
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Required Skills & Experience

• 3–5 years of relevant experience as a Business Analyst.
• Strong understanding of Scrum, Agile, and Waterfall methodologies.
• Hands-on experience with RFP and SOW preparation.
• Good understanding of SDLC and Product Owner (PO) processes.
• Strong requirement understanding and solution development skills.
• Experience in preparing diagrams, documentation, and process flows.
• Experience in cross-team and stakeholder management.
• Exposure to both Pre-Sales and Post-Sales activities.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and interpersonal skills.

Preferred Candidate

• Immediate joiners will be preferred.
• Candidates who can effectively communicate with both business and technical stakeholders.
• Candidates with experience working in an IT/software development environment will be preferred.
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Location: Ahmedabad

Experience: 3–5 Years

Immediate Joiners Preferred

Key Responsibilities:

• Design, develop, and maintain scalable backend applications using Java and Spring Boot.
• Build and consume RESTful APIs and ensure secure, reliable API integrations.
• Develop microservices-based architecture and deploy applications in cloud environments.
• Work with cloud platforms such as AWS/Azure/GCP for application deployment and management.
• Write clean, maintainable, and efficient code following best practices.
• Implement CI/CD pipelines and support DevOps practices.
• Optimize applications for performance, scalability, and reliability.
• Collaborate with cross-functional teams including frontend, QA, DevOps, and product teams.
• Participate in code reviews, technical design discussions, and architectural decisions.
• Troubleshoot production issues and provide timely resolution.

Required Skills & Qualifications:

• 5–10 years of hands-on experience in Java (Java 8 or above).
• Strong experience with Spring Boot, Spring MVC, Spring Data, Spring Security.
• Solid understanding of RESTful API design & development.
• Experience in microservices architecture.
• Hands-on experience with at least one cloud platform (AWS / Azure / GCP).
• Knowledge of containerization tools like Docker and orchestration tools like Kubernetes.
• Experience with relational and/or NoSQL databases (MySQL, PostgreSQL, MongoDB).
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, etc.).
• Strong understanding of Git and version control practices.
• Good understanding of design patterns and object-oriented programming principles.

IT Administrator

About the Role

We are seeking a proactive and detail-oriented IT administrator to support our growing portfolio of businesses. This role will be responsible for managing user access, software provisioning, IT operations, security compliance, and day-to-day technical support across the organization.

The ideal candidate is highly organized, process-driven, and focused on creating scalable IT systems that improve security, efficiency, and employee experience. This is not simply a ticket-resolution role; we are looking for someone who can continuously improve IT operations and proactively identify risks before they become problems.

Key Responsibilities

1. User Onboarding & Offboarding

• Manage end-to-end onboarding for new employees, contractors, and vendors
• Provision accounts, access groups, software licenses, and devices as required
• Maintain standardized onboarding and offboarding workflows for different role types
• Ensure timely and complete offboarding, including account deactivation, access revocation, and asset recovery
• Maintain onboarding and offboarding documentation and checklists

2. Platform Provisioning & Access Management

• Grant, modify, and revoke access to business applications and platforms
• Manage software licenses and user seats across the organization
• Ensure role-based access controls and least-privilege principles are followed
• Conduct regular cleanup of unused, inactive, or orphaned accounts
• Maintain accurate records of user permissions and platform access

3. Security & Compliance

• Administer identity and access management processes
• Enforce MFA, SSO, password policies, and security best practices
• Perform periodic access reviews and maintain audit-ready documentation
• Identify and remediate security risks related to user access and software usage
• Support internal security policies and compliance initiatives
• Assist with incident response and access-related investigations when required

4. IT Support & Request Management

• Own the day-to-day IT support queue and employee requests
• Troubleshoot and resolve access, licensing, application, and system-related issues
• Escalate complex infrastructure or system-level issues to senior technical stakeholders
• Maintain clear communication with users throughout the resolution process
• Meet defined service levels for response and resolution times

5. Tooling, Asset & Vendor Management

• Maintain a centralized inventory of software, platforms, and IT assets
• Track application owners, license counts, renewal dates, and costs
• Monitor software utilization and identify consolidation opportunities
• Flag upcoming renewals and recommend cost optimization initiatives
• Maintain documentation for business-critical systems and vendors

6. Process Improvement & Documentation

• Develop and maintain SOPs, runbooks, workflows, and operational documentation
• Identify opportunities to automate repetitive IT tasks
• Recommend improvements to security, onboarding, access management, and support processes
• Ensure institutional knowledge is documented and accessible

Expectations

• Provide a daily status update summarizing:
• Work completed
• Work in progress
• Risks, blockers, and open questions
• Maintain accurate and up-to-date documentation, SOPs, and inventories
• Proactively identify risks, access gaps, expiring licenses, and compliance concerns
• Communicate constraints and capacity issues early
• Demonstrate strong ownership and accountability for IT operations
• Continuously improve processes rather than simply resolving tickets

Required Skills & Experience

• 3+ years of experience in IT Administration, Systems Administration, IT Operations, or a similar role
• Strong experience with Google Workspace administration
• Experience managing SaaS applications, user provisioning, and access controls
• Familiarity with SSO, MFA, identity management, and security best practices
• Experience supporting cloud-based business applications
• Strong troubleshooting and problem-solving skills
• Excellent written and spoken English communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong documentation and organizational skills

Preferred Experience

• Experience with Google Workspace, Slack, Asana, Shopify, and other modern SaaS platforms
• Experience with software license management and vendor administration
• Knowledge of cybersecurity fundamentals and compliance best practices
• Experience working in remote or distributed teams

Working Hours & Availability

This role is expected to provide overlap with U.S. Eastern Time business hours.

Core Availability

The candidate should be actively available and responsive through 3:00 PM Eastern Time:

• During Eastern Standard Time (EST): 3:00 PM EST = 1:30 AM IST (next day)
• During Eastern Daylight Time (EDT): 3:00 PM EDT = 12:30 AM IST (next day)

Extended Support for Urgent Issues

For critical incidents, security issues, access outages, or business-impacting requests, the candidate may be required to remain available until 5:00 PM Eastern Time:

• During EST: 5:00 PM EST = 3:30 AM IST (next day)
• During EDT: 5:00 PM EDT = 2:30 AM IST (next day)

This extended coverage is intended for urgent situations and should not be part of the normal day-to-day workload.

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• Strong Systems Experience- Linux, networking, cloud, APIs
• Scripting language Programming - Shell, Python
• Strong Debugging Capability
• AWS Platform -IAM, Network,EC2, Lambda, S3, CloudWatch
• Knowledge on Terraform, Packer, Ansible, Jenkins
• Observability - Prometheus, InfluxDB, Dynatrace,
• Grafana, Splunk • DevSecOps-CI/CD - Jenkins
• Microservices
• Security & Access Management
• Container Orchestration a plus - Kubernetes, Docker etc.
• Big Data Platforms knowledge EMR, Databricks. Cloudera a plus

Role and Responsibilities:

• To ensure  success   as   a   js   developer,   you   should   possess extensive   knowledge   of   Node.Js   based   services   like   Express   js, Multer.
• Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
• Knowledge of GIT is a must.
• Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with   front-end   developers   on   the   integration   of elements.
• Deep Understanding of mongo and MySQL.
• Working knowledge of Microservices.
• Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
• Best writing code understanding.