Site Reliability-Devops Engineer

A Bit About Us:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

What you’ll do:

We are looking for a talented and self-driven Platform Engineer who will be responsible for managing and optimizing our on-premise infrastructure and automating deployment processes using Go. You will work closely with cross functional teams to ensure the smooth operation of our on-prem setup, device configuration and deployment pipelines.

The ideal candidate will have strong experience with infrastructure management, automation, and a deep understanding of both on-premise and cloud-based environments. While this role does not align directly with traditional DevOps, it combines aspects of DevOps with platform engineering, focusing on deployment, automation, and system configuration.

Job Responsibilities:

• On-Premise Infrastructure Management: Oversee and manage on-premise infrastructure, including servers, networking, and storage. Act as the primary point of contact from engineering team for addressing client requirements related to on-premise setups.
• Work extensively on improving and optimizing deployment scripts for on-premise setups using Go, enhancing automation and reducing manual intervention
• Contribute to the development of technical solutions to enhance operational efficiency.
• Implement and manage security best practices across on-prem and cloud environments.
• Issue Resolution: Respond promptly to production incidents, troubleshoot, and implement solutions to minimise downtime and enhance security posture.
• Collaboration: Work closely with development, operations, and security teams to ensure seamless integration of deployment processes and infrastructure.
• Monitoring & Optimization: Monitor system performance, troubleshoot issues, and optimize infrastructure and deployment automation for better efficiency and reliability.
• Documentation: Maintain thorough documentation for infrastructure setups, configurations, and deployment procedures.
• Contribute to the development of technical solutions to enhance operational efficiency.

Requirements:

• You have 2+ years of experience as DevOps / Platform Engineer
• Hands-on experience with Go 
• Solid understanding of DevOps principles, including CI/CD pipelines and infrastructure as code (IaC) tools (e.g., Ansible, Terraform).
• Proficiency in containerization and orchestration tools like Docker and Kubernetes.
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Mezmo)
• Expertise in deployment automation, preferably using Go or similar languages is a bonus. 
• Proficiency in Python for backend development and scripting is a plus point..
• Proven ability to collaborate across cross-functional teams, including product and software developers.
• Ability to write efficient, maintainable code and develop tools to optimize deployment processes.
• Strong problem-solving and analytical skills, with a focus on operational efficiency and scalability.

Work Expectations:

Within 1 month

• Participate in Knowledge Transfer (KT) Sessions
• Attend all KT sessions conducted by the DevOps team to gain a deep understanding of the existing server architecture, deployment processes, and any ongoing initiatives related to on-prem deployments.
• Engage with On-Prem Deployment Processes
• Actively participate in on-prem deployment calls and meetings to understand the full deployment cycle, from planning to execution. Observe and learn how automation is being applied to existing processes and what improvements can be made.
• Collaborate with the Engineering and DevOps Teams
• Meet with members of the Engineering and DevOps teams to establish working relationships and gain insights into team dynamics, communication, and ongoing projects.
• Familiarize Yourself with Support Teams
• Collaborate with the technical support and customer support teams to understand their workflows and challenges related to infrastructure management and on-prem deployments.
• Start Documenting Server Architecture
• Begin documenting the server architecture, on-prem deployment procedures, and any relevant configurations as part of the KT process, ensuring accuracy and completeness in the records for future reference.
• Shadow the Deployment Process
• Shadow the on-prem and DevOps teams during live deployment processes to gain hands-on experience, observe best practices, and provide support where necessary.

Weekly Check-ins with Engineering Manager

• Schedule regular check-ins with the Engineering Manager to discuss progress, address challenges, and align on objectives for the coming months.

Within 2 months

• As a devops engineer, work closely with the engineering team to ensure alignment between cloud-based and on-prem deployments.
• Work closely with the DevOps team to align on tools, automation scripts, and pipelines for both cloud and on-prem environments.
• Participate in KT sessions to understand the existing backend codebase, architecture, and best practices.
• Collaborate with the engineering team to address any technical dependencies or challenges arising during deployments.
• Start taking the  responsibility for the on-prem deployment process, including gathering requirements, planning, execution, and post deployment validation.
• Manage and improve deployment automation scripts and tools to streamline on-prem updates and configurations.
• Set up and manage remote device configurations to support on-prem deployments effectively.
• Ensure all remote devices are properly configured, secure, and integrated with the on-prem infrastructure with the help of RnD team

Within 3 months

• Take full ownership of all on-prem deployments, acting as the primary point of contact for the engineering team regarding on-prem requirements, configurations, and processes
• Address and resolve queries related to on-prem deployments from the engineering and support teams, ensuring timely and effective communication
• Collaborate with the engineering team to contribute to backend development tasks, including creating or enhancing features, fixing bugs, and optimizing code.
• Participate in DevOps projects, such as setting up monitoring, improving CI/CD pipelines, and optimizing server performance for on-prem and hybrid environments.
• Foster communication between engineering, DevOps, and support teams to ensure alignment on deployment timelines and dependencies.

Personality traits we really admire:

• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 Interview - Profile Evaluation
• Round 2 Interview - Technical Evaluation with engineering team
• Round 3 Interview - Evaluation with EM/CTO
• Round 4 Interview - HR

Compensation:

• As per industry standards

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage for you and your family including parents.

Responsibilities:

• Writing and maintaining the automation for deployments across various cloud (AWS/Azure/GCP)
• Bring a passion to stay on top of DevOps trends, experiment, and learn new CI/CD technologies.
• Creating the Architecture Diagrams and documentation for various pieces
• Build tools and automation to improve the system's observability, availability, reliability, performance/latency, monitoring, emergency response

Requirements:

• 3 - 5 years of professional experience as a DevOps / System Engineer.
• Strong knowledge in Systems Administration & troubleshooting skills with Linux.
• Experience with CI/CD best practices and tooling, preferably Jenkins, Circle CI.
• Hands-on experience with Cloud platforms such as AWS/Azure/GCP or private cloud environments.
• Experience and understanding of modern container orchestration, Well-versed with the containerised applications (Docker, Docker-compose, Docker-swarm, Kubernetes).
• Experience in Infrastructure as code development using Terraform.
• Basic Networking knowledge VLAN, Subnet, VPC, Webserver like Nginx, Apache.
• Experience in handling different SQL and NoSQL databases (PostgreSQL, MySQL, Mongo).
• Experience with GIT Version Control Software.
• Proficiency in any programming or scripting language such as Shell Script, Python, Golang.
• Strong interpersonal and communication skills; ability to work in a team environment.

• AWS / Kubernetes Certifications: AWS Certified Solutions Architect / CKA.
• Setup and management of a Kubernetes cluster, including writing Docker files.
• Experience working in and advocating for agile environments.
• Knowledge in Microservice architecture.

You will make an ideal candidate if you have: 

• Experience of building a range of Services in a Cloud Service provider

• Expert understanding of DevOps principles and Infrastructure as a Code concepts and techniques

• Strong understanding of CI/CD tools (Jenkins, Ansible, GitHub)

• Managed an infrastructure that involved 50+ hosts/network 

• 3+ years of Kubernetes experience & 5+ years of experience in Native services such as Compute (virtual machines), Containers (AKS), Databases, DevOps, Identity, Storage & Security

• Experience in engineering solutions on cloud foundation platform using Infrastructure As Code methods (eg. Terraform)

• Security and Compliance, e.g. IAM and cloud compliance/auditing/monitoring tools

• Customer/stakeholder focus. Ability to build strong relationships with Application teams, cross functional IT and global/local IT teams

• Good leadership and teamwork skills - Works collaboratively in an agile environment

• Operational effectiveness - delivers solutions that align to approved design patterns and security standards

• Excellent skills in at least one of following: Python, Ruby, Java, JavaScript, Go, Node.JS

• Experienced in full automation and configuration management

• A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change

• Set and achieved challenging short, medium and long term goals which exceeded the standards in their field

• Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences

• Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same

• A successful track record of delivering complex projects and/or programmes, utilizing appropriate techniques and tools to ensure and measure success

• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes

Essential Skills :

• Demonstrable Cloud service provider experience - infrastructure build and configurations of a variety of services including compute, devops, databases, storage & security

• Demonstrable experience of Linux administration and scripting preferably Red Hat

• Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools

• Experience working within an Agile environment

• Programming experience in one or more of the following languages: Python, Ruby, Java, JavaScript, Go, Node.JS

• Server administration (either Linux or Windows)

• Automation scripting (using scripting languages such as Terraform, Ansible etc.)

• Ability to quickly acquire new skills and tools

Required Skills :

• Linux & Windows Server Certification

• AWS Cloud, CICD, Serverless setups, Monitoring Setup
• Performance setup, scalability in hands experience, Linux expertise, DevOps Operations

• AWS Cloud, CICD, Serverless setups, Monitoring Setup, Performance setup, scalability in hands experience, Linux expertise, DevOps Operations.

Position: DevOps Engineer

Job Description

The candidate should have the following Skills:

- Hands-on experience with DevOps & CICD open source tools (Jenkins, ), including AWS DevOps services (CodePipeline, CloudFormation, etc).

- Experience in building and deploying using Java/Python/Node.js on Cloud infrastructure (Docker or Kubernetes containers or Lambda.)

- Exposure to Cloud operations, releases, and configuration management

- Experience in implementing Non-functional requirements for microservices, including performance, security, compliance, HA and Disaster Recovery.

- Good soft skills, great attitude, and passion for working in a product startup environment

Total Experience of 2-5 years post BE or BTech or MCA in Computer Science Engineering.

Opening for a Java Developer with Devops experience

Experience required: 5 yrs to 10 yrs

Essential Required Skills:

Familiarity with Version Control such as GitHub, BitBucket

• Java programmer(Liferay, Alfresco will add plus point)
• AWS
• OPs(ansible, apache, python, terraform)
• Effective communication skills
• An analytical bent of mind and problem-solving aptitude
• Good time management skills 
• Curiosity for learning 
• Patience

Roles & Responsibilities:

• Candidate with good hand on exposure on AWS, Cloud, Devops, Ansible, Docker, Jekins.
• Strong proficiency in Linux, Open Source, Web based and Cloud based environments (ability to use open source technologies and tools)
• Strong scripting and automation (bash, Perl, common Linux utils), strong grasp of automation tools a plus.
• Strong debugging skills (OS, scripting, Web based technologies), SQL, Java and Database concepts are a plus
• Apache, nginx, git, svn, GNU tools
• Must have exposure on Grep, awk, sed, Git, svn
• Scripting (bash, python)
• API related skills (REST, and any other like google, aws, atlassian)
• Web based technology
• Strong Unix Skills
• Java programmer, Coding (Springboot, Microservices, Liferay, Alfresco will add plus point)
• Proficient in AWS
• Ops (ansible, apache, python, terraform)

Benefits

• Cash Rewards & Recognition on Monthly Basis
• Work-Life Balance (Flexible Working Hours)
• Five-Day Work Week 

• Mandatory: Docker, AWS, Linux, Kubernete or ECS
• Prior experience provisioning and spinning up AWS Clusters / Kubernetes
• Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
• Experience supporting a managed cloud services infrastructure
• Ability to maintain, monitor and optimise production database servers
• Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
• Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
• Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
• In-depth knowledge on Linux Environment.
• Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
• Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
• Experience in handling large production deployments and infrastructure.
• DevOps based infrastructure and application deployments experience.
• Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
• Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
• He/she should be able to validate that the environment meets all security and compliance controls.
• Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
• Proven written and verbal communication skills.
• Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
• Previous NOC experience.
• Client Facing Experience with excellent Customer Communication and Documentation Skills