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Engineering Manager

Bengaluru

Work Type: Full Time

We're building E-commerce, Fintech & Supply Chain stacks for Indian Retail & heads down focused on solving the hard, industry-defining challenges. If you love the first principle approach, freedom to build & own your outcomes, It is the place! Welcoming all entrepreneurial minds to BUILD & blitz scale with us!

Responsibilities:

• Work with other our leaders to design and drive the plan for the company's vision.
• Recruit great engineers, in collaboration with our recruiting team.
• Develop engineers on the team, helping them advance in their careers.
• Empower the engineering team to achieve a high level of technical productivity, reliability and simplicity.
• Contribute to engineering-wide initiatives as a member of our engineering management team.

Requirements:

• Bachelor's degree in Computer Science or related technical discipline (Tier I colleges preferable).
• A track record of leading productive engineering teams.
• Successfully recruited great people to your teams.
• The ability to thrive on a high level of autonomy and responsibility.
• The desire to encourage a healthy work environment that's both supportive and challenging.
• A genuine excitement to help engineers develop new skills and advance in their careers.
• Enough technical sense to ask engineers good questions about architecture and product decisions.
• 7+ years of relevant engineering and hands-on technical management experience.
• Previous experience at good tech startups/product companies.
• Strong hands-on experience in full stack development and architecture using NodeJS, MVC, microservices, UI & UX (React), ORM tool (Sequelize), CICD tools (Git, Jenkins, AWS).
• Excellent knowledge of RDBMS, SQL, NoSQL, Cache, Linux based systems.
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About the company

Founded by ex-Flipkart leadership and IIT alumni, Arzooo is a vertical focused e-commerce startup, digitising the Consumer Electronics value chain in India.

It started as a B2B platform empowering thousands of Consumer Durables stores with the best of pricing & product selection through its e-commerce stack and also creating a very efficient supply chain infrastructure across tier-2,3,4 towns in India. The recent foray into fintech has enabled us to empower Indian retail with a low cost, digital-first Credit alternative, which is unlocking immense scale for us

We are the largest e-comm player in India in the Electronics domain, and scaling fast towards capturing this multi-billion opportunity. With a presence in 300+ cities, we're now building a direct to consumer platform on top of our existing network of thousands of Durables stores. Through the direct to consumer platform we're taking all these stores online with Live Commerce capabilities, building appliances focused shopping experience for tier-2+ India.

We're a team of 400+ with deep experience in scaling startups, and we are building this team further now.

Responsibilities

● Serve as the inside sales representative, connecting with as many leads as possible determining if they are good customer fits and be a true LambdaTest evangelist.

● Fully focused on outreach, prospecting, and lead qualification.

● Should always prioritise tasks based on (prospect’s/ customer’s) response, interest, and business needs.

● CRM hygiene - document all calls/ emails/ activities on CRM system and provide appropriate

● Forecast to the sales management

Requirements

● 2 - 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS

industry is a must.

● B.Tech in C.S, I.T, or related field is a plus

● Fluent in English - written and spoken with a passion for technology

● Functional experience in prospecting tools and CRM platforms, like - Sales Navigator, Zoom info,

ZOHO, SFDC etc

● Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn

connects, etc

● Exceptional prospecting, discovery, and qualification skills.

● Should be able to connect and develop relationships with CXO level executives over the phone/ con-calls

● Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-

changing environment

● Experience working in a rapidly growing, fast-paced organisation selling SaaS solutions to

enterprise companies. 

• Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
• Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
• Knowledge for Wordpress Theme customization, Plugins installation.
• Answer various questions from our clients and attend the solution delivery meetings with the team.
• Contribute to quality control activities with the team.
• Take part in the improvement of standards within the Shopify practice.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.

Work Location: Vile Parle, Mumbai

Employment: Full Time

Experience: 10-15 years

DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.

At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.

Qualifications:

• Knowledge & Experience of Car Service & Service parts Operations
• Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
• Product & General Automotive Business Knowledge
• Customer Handling Skills

Goals

• Ensure Customer Satisfaction
• Ensure High-Quality Standards
• Increase Market Share
• Ensure Customer Service Department Profitability
• Monitor Expense Control
• Maintain Employee Retention & Satisfaction and ensure training is done
• Meet Dealers Performance & Profit Guidelines
• Meet Manufacturers Performance & Operational Guideline
• New customer acquisition and retention.
• Ensure profitability through identifying new revenue sources and business development.
• Coordination between-group branches to ensure uniform practices and SOP
• Ensure profitability through identifying a new revenue source

Roles & Responsibilities:

• Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
• Generate Stable Profitability for Business
• The setting of Service & Service parts Performance Targets
• Monitor Customer Satisfaction Reports & Trends
• Share Customer Satisfaction Information with Service & Service parts Personnel
• Establish Yearly Targets & Competitive Compensation Plan
• Set Marketing Strategies to Target New Business
• Tracking Competitors Activities
• Development of Innovative Offers for Customer
• Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
• Provide Monthly Performance Results to the Dealer Principal
• Maintain Service & Service parts Coordination through regular meetings
• Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
• Establish Performance & Customer Satisfaction based Incentive Scheme
• Monitor Service Shop Environmental & Safety Issues
• Ensure Facility Standards are maintained
• Monitor training function to ensure trained manpower availability
• Guide & monitor group parts function to ensure min inventory with target SR.

• Developing and maintaining all server-side network components.
• Collaborating with front-end developers on the integration of elements.
• Designing back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.