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E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing.

Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together.If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview

As the QA Manager – WordPress, you will take ownership of our end-to-end quality assurance processes. You’ll lead a team of QA specialists and work closely with developers, designers, and project managers to ensure flawless execution and delivery. This role involves streamlining manual QA processes, scaling automation across projects, and exploring AI-driven tools to accelerate test coverage, defect analysis, and regression validation.

Key Responsibilities

• Lead the QA strategy and execution for all WordPress deliverables—websites, custom themes, plugins, and WooCommerce projects
• Establish and continuously improve QA standards, test plans, and documentation for manual and automated testing
• Drive the implementation of test automation across recurring QA workflows using tools like Selenium, Cypress, or Playwright
• Identify key test scenarios for automation, such as cross-browser compatibility, form validations, critical user flows, and regression suites
• Integrate automation scripts into CI/CD pipelines to enable faster releases with higher confidence
• Implement and manage AI-assisted QA tools for defect detection, visual regression, performance monitoring, and code quality audits
• Leverage tools like Percy, Diffy, Testim, or ChatGPT-based review workflows to reduce manual effort and increase accuracy
• Supervise and mentor a team of QA analysts and automation engineers, conduct regular code reviews and QA audits
• Collaborate closely with project managers, developers, and designers to ensure timely issue resolution and smooth UAT cycles
• Lead post-launch QA audits and contribute to incident reports and root cause analysis for major issues
• Ensure all deliverables adhere to performance, SEO, and accessibility (WCAG) standards

Required Skills and Experience

• 6+ years of experience in QA with at least 2 years in a QA leadership or managerial role
• Strong hands-on experience in testing WordPress websites, themes, plugins, and WooCommerce solutions
• Proven track record in setting up and maintaining automated test suites using Selenium, Cypress, or equivalent frameworks
• Familiarity with visual regression testing and cross-browser/device compatibility tools (e.g., BrowserStack, Percy)
• Understanding of Git, CI/CD pipelines, and test integration into deployment workflows
• Strong knowledge of performance and accessibility testing tools such as Lighthouse, GTmetrix, and WAVE
• Excellent communication, documentation, and bug reporting skills
• Experience with project management and QA tracking tools like Jira, ClickUp, or Trello
• Ability to manage and scale a high-performing QA team in a fast-paced agency environment

Preferred Skills

• Experience using AI/ML-based QA tools for anomaly detection, visual testing, or test case generation
• Understanding of ADA/WCAG compliance, Core Web Vitals, and technical SEO QA
• Familiarity with testing headless WordPress (REST API/GraphQL) or JAMstack implementations
• Exposure to ChatGPT or other LLMs for test script generation, defect explanation, and QA documentation
• Background in Agile/Scrum delivery environments

Roles and Responsibilities: -

Identify and develop new business opportunities among brands and corporates - Build and maintain strong relationships with key clients, by assisting and providing suitable solutions - Generate revenue by meeting or exceeding sales targets through effective sales techniques - Collaborate with internal teams to ensure the smooth delivery of services and customer satisfaction - Prepare sales presentations, proposals, and contracts for potential clients - Participate in networking events and industry conferences to expand business connections - Provide regular reports on sales activities, pipelines, and forecasts - Contribute to the development of marketing strategies and initiatives to attract new clients - Maintain a high level of product knowledge and continuously update knowledge about the company's offerings - Provide after-sales services to key clients to build rapport.

Qualifications: - Minimum of 2 to 5 years of experience in business development or sales, preferably in a B2B environment - Proven track record in achieving sales targets and driving revenue growth - Strong negotiation and communication skills with the ability to build rapport with clients - Experience in membership sales and managing key accounts is highly desirable - Knowledge of the barter industry or experience with barter trade is a plus - Ability to work independently, take initiative, and drive results - Proficiency in Microsoft Office Suite - Willingness to travel for client meetings and industry events as required 

If anyone interested then apply through link:- https://tiny.cc/NGtalent 

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Job Description:

Position: Python Technical Architect

Major Responsibilities:

●           Develop and customize solutions, including workflows, Workviews, and application integrations.

●           Integrate with other enterprise applications and systems.

●           Perform system upgrades and migrations to ensure optimal performance.

●           Troubleshoot and resolve issues related to applications and workflows using Diagnostic console.

●           Ensure data integrity and security within the system.

●           Maintain documentation for system configurations, workflows, and processes.

●           Stay updated on best practices, new features and industry trends.

●           Hands-on in Waterfall & Agile Scrum methodology.

●           Working on software issues and specifications and performing Design/Code Review(s).

●           Engaging in the assignment of work to the development team resources, ensuring effective transition of knowledge, design assumptions and development expectations.

●           Ability to mentor developers and lead cross-functional technical teams.

●           Collaborate with stakeholders to gather requirements and translate them into technical specifications for effective workflow/Workview design.

●           Assist in the training of end-users and provide support as needed

●           Contributing to the organizational values by actively working with agile development teams, methodologies, and toolsets.

●           Driving concise, structured, and effective communication with peers and clients.

Key Capabilities and Competencies Knowledge

●           Proven experience as a Software Architect or Technical Project Manager with architectural responsibilities.

●           Strong proficiency in Python and relevant frameworks (Django, Flask, FastAPI).

●           Strong understanding of software development lifecycle (SDLC), agile methodologies (Scrum, Kanban) and DevOps practices.

●           Expertise in Azure cloud ecosystem and architecture design patterns.

●           Familiarity with Azure DevOps, CI/CD pipelines, monitoring and logging.

●           Experience with RESTful APIs, microservices architecture and asynchronous processing.

●           Deep understanding of insurance domain processes such as claims management, policy administration etc.

●           Experience in database design and data modelling with SQL(MySQL) and NoSQL(Azure Cosmos DB).

●           Knowledge of security best practices including data encryption, API security and compliance standards.

●           Knowledge of SAST and DAST security tools is a plus.

●           Strong documentation skill for articulating architecture decisions and technical concepts to stakeholders.

●           Experience with system integration using middleware or web services.

●           Server Load Balancing, Planning, configuration, maintenance and administration of the Server Systems.

●           Experience with developing reusable assets such as prototypes, solution designs, documentation and other materials that contribute to department efficiency.

●           Highly cognizant of the DevOps approach like ensuring basic security measures.

●           Technical writing skills, strong networking, and communication style with the ability to formulate professional emails, presentations, and documents.

●           Passion for technology trends in the insurance industry and emerging technology space.

Qualification and Experience

●           Recognized with a Bachelor’s degree in Computer Science, Information Technology, or equivalent.

●           Work experience - Overall experience 10-12 years

●           Recognizable domain knowledge and awareness of basic insurance and regulatory frameworks.

●           Previous experience working in the insurance industry (AINS Certification is a plus).

Job Description for Project Manager:

·         

1.   Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2.   Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and emails.

3.   Manage projects, and establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4.   Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure the seamless functioning of the client accounts.

5.   Responsible for client receivables; planning and execution of monthly retention.

6.   Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7.   Preferred Location Noida.

8.   Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9.   Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and expectations and assess customer needs on an ongoing basis.

What we are looking for

· Excellent communication skills

· Must have Experience in Digital Marketing.

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young and vibrant work culture

Job Location: Noida Sector 63

Job Profile: Project Manager

Job Timing: Night Shift 

We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.

Skills Required

• Any graduate fresher or with a  minimum of 1 Year of previous experience in calling.
• Candidates with excellent communication skills
• Self-starter, team player, high energy, reliable, strong work ethical
• Exposure to international cold calling/ lead generation is a plus.
• Flexible to work in a shift-based environment.
• Should be a contributor to team effort by accomplishing achieving timely targets.
• Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
• Sharp, articulate, and energetic with a CAN-DO attitude.
• Strong sense of ethics and professionalism.
• Ability to think outside the box.
• Analytical skills and the ability to recognize the demands on the side of the clients

Responsibilities

• Making outbound calls and following up on inquiries.
• Engage in intelligent conversation with customers and provide them with the products and services.
• Cultivate prospects till they become qualified to lead.
• Candidates will be required to deal with USA prospects.
• Generating leads via cold calling, emailing, and other lead generation techniques.
• Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
• Should be able to work independently - end-to-end in sales/revenue targets.

Shift timings: US & UK Shift

Working days: Monday to Saturday 

Nature of Job: Full time

Perks and Benefits

- Food facility from the organization

- Attractive salary and benefits

- Lucrative incentives apart from salary

- Flexible working hours

- Cab facility (only in South Delhi)

- Accommodation with food for Female candidates

Responsibilities:

*Approaching corporate clients and retail clients for event

*Understanding the complete requirements

*Sending proposal & quotations

*Getting the deal signed

*Dealing with guests over the telephone

*Putting conference dates in the diary

*Negotiate the rates

*Ensuring marketing promotions run at the right time