Big Data

Talented and skillful candidates required, if doing well and showing outstanding capabilities future stock options in company also available with various other perks

Job Overview:

We are seeking an experienced Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in both front-end and back-end development, with a particular focus on React and Redux technologies. As we continue to expand our technological capabilities, we believe that the expertise in these frameworks will be instrumental in delivering high-quality solutions to our clients.

Key Qualifications:

Proficiency in full-stack development, with a focus on React and Redux.

Strong experience in building scalable and responsive web applications.

Solid understanding of front-end and back-end development principles.

Proven ability to collaborate effectively in a team environment.

Excellent problem-solving skills and a commitment to delivering high-quality code.

Key Responsibilities:

Front-end Development:

Develop and implement user interfaces for web applications using React.

Ensure the responsiveness and visual consistency of the application across various devices and browsers.

Collaborate with UI/UX designers to translate design concepts into functional components.

Back-end Development:

Design, develop, and maintain server-side architecture using modern web frameworks.

Implement RESTful APIs to facilitate communication between the front-end and back-end systems.

Ensure the security and integrity of data by implementing proper authentication and authorization mechanisms.

State Management:

Utilize Redux for effective state management, ensuring a smooth flow of data within the application.

Implement and maintain a centralized store to manage the state of the entire application.

Database Integration:

Integrate databases into the application, ensuring efficient data storage and retrieval.

Optimize database queries and performance to enhance overall application speed.

Collaboration:

Work closely with cross-functional teams, including UI/UX designers, product managers, and other developers, to deliver high-quality solutions.

Participate in code reviews to maintain code quality and ensure adherence to coding standards.

Key Qualifications:

Proven experience as a Full Stack Developer with a focus on React and Redux.

Strong proficiency in front-end technologies, including HTML, CSS, and JavaScript.

Experience in back-end development using frameworks such as Node.js, Django, or Flask.

Familiarity with database systems such as MongoDB, MySQL, or PostgreSQL.

Excellent understanding of RESTful APIs and integration of third-party services.

Solid knowledge of state management principles and best practices using Redux.

Strong problem-solving skills and attention to detail.

Preferred Qualifications:

Experience with cloud platforms such as AWS, Azure, or GCP.

Familiarity with containerization and orchestration tools such as Docker and Kubernetes.

Knowledge of continuous integration and continuous deployment (CI/CD) practices.

 We are seeking a highly skilled and motivated Digital Marketing Associate with at least 2 years of experience in Pay-Per-Click (PPC) advertising. The ideal candidate will have a strong understanding of PPC strategies, campaign management, data analysis, and optimization techniques. As a PPC Specialist, you will be responsible for managing and optimizing our PPC campaigns to drive targeted traDevelop, implement, and manage PPC campaigns across various platforms such as Google Ads, Bing Ads, social media advertising and Native.

- Conduct keyword research to identify high-value keywords and develop effective revenue

- Monitor campaign performance, budget allocation, and keyword bids to ensure optimal performance and cost efficiency.

Analyze campaign data and generate actionable insights to improve campaign performance, including adjustments to bidding strategies, ad placements, and targeting.

ffic, conversions, and ROI.

We are seeking a Full Stack developer in Bangalore, India to join our development team. These roles represent a great opportunity for the right candidate.

Requirements:

• B. E/B. Tech/ M. Tech from a top-tier college.
• 3 to 5 years of experience in a product development environment.
• Good understanding of one or more topics such as React, Redux, JWT, and REST APIs.
• Experieence with Node and NPM (and the Node ecosystem in general).
• Comfortable working with Git/SVN and a good understanding of version control.
• Knowledge of SaaS/Microservices-based environments.
• Ability to understand business requirements/ workflows and come up with technical designs and implementations.
• Good communication skills (written as well as verbal/spoken).
• Understanding cloud environments would be a plus.

• 15+ years of experience in the IT / ITES industry.
• Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
• Experience in leading initiatives around business transformation incorporate
• Facilitation experience delivery topics around Digital / Agile / Design Thinking
• Experience in delivering leadership programs for Mid to Senior level audiences.
• Highly aware of technology trends across industries
• Familiar with platforms such as WebEx, Zoom, MS Teams
• Learner centricity

Desirable areas

• Industry certifications on Digital / Design Thinking / Agile related areas
• Instructional Design and content development skills
• Managed P&L responsibilities
• Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

• Management of facilitator eco-system
• Identify sourcing strategies to onboard new facilitators with a practitioner background
• Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
• Guide team to ensure timely NDA and Pricing contract documentation
• Guide team to ensure timely renewal of pricing contract documentation
• Ensure facilitators are provided Train the trainer service live / online
• Ensure facilitators are assessed for their teach-back process
• Ensure timely certification and readiness of pool of facilitators at a global level
• Resolve facilitator grievances by collaborating with key stakeholders
• Upskill on latest products for self and other existing facilitators
• Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
• Create an eco-system of facilitators across industries
• Oversee and report metrics for improving experience through dashboards and analysis
• Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

Responsibilities and Duties

• Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement.
• Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
• Come up with innovative ways to elevate the brand.
• Contribute to a culture that supports creativity through exploration, technological innovation, and individual development.