Sales Executive

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level  

This role is ideal for engineers with 2+ years of full-stack software development experience, with a strong developer mindset and hands-on experience building and maintaining production systems. You should be comfortable working in the Pacific Standard Time zone (Shift time IST - 06.00 PM to 02.00 AM).

An experienced individual contributor who thrives in ownership-driven environments, can operate effectively with minimal oversight, and is comfortable working in the absence of a traditional Product Manager while demonstrating a strong product mindset.  

What You’ll Do as a Software Craftsperson 

• Write Tests First: Start by writing tests to ensure code quality  
• Clean Code: Produce self-explanatory, clean code with predictable results  
• Frequent Releases: Make frequent, small releases  
• Pair Programming: Work in pairs for better results  
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes  
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines  
• Never Stop Learning: Commit to continuous learning and improvement

Requirements

What You’ll Bring  

• 2+ years of expertise in Node, React.js, Typescript (Must have) 
• CI tools we use: Github Actions
• working with LLM/agent SDKs and AI-assisted development workflows.
• Good to have: Chrome extension development experience​​
• Expertise in object-oriented programming, data structures, algorithms, and software engineering methodologies  
• Experience working in Agile and eXtreme Programming methodologies in a continuous deployment environment  
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, and Bamboo, web frameworks and front-end technologies, complexity analysis, and performance optimization  
• Working knowledge of server configuration/deployment infrastructure  
• Experience using source control and bug tracking systems, writing user stories, and technical documentation 

What We Value  

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end  
• Ability to execute independently and define problems, not just solve assigned tasks  
• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed  
• Deep care about developer experience and engineering quality  
• High standards, autonomy, and a bias toward action

Benefits

Life at Incubyte   

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.  

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.  

​

Perks  

• Dedicated learning & development budget.  
• Sponsorship for conference talks.  
• Comprehensive medical & term insurance.  
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

We are looking for a Senior .NET Developer with 4+ years of experience to join our growing team. The ideal candidate should have deep expertise in C#, ASP.NET Core/.NET Framework and API development. You will play a crucial role in designing, developing, and optimizing robust applications while mentoring junior developers and ensuring best coding practices. 

Key Responsibilities: 

• Architect, design, develop, and maintain scalable .NET applications using C# and ASP.NET Core/.NET Framework. 
• Design and implement RESTful APIs to facilitate seamless data exchange. 
• Optimize database queries and work with SQL databases for high-performance applications. 
• Conduct code reviews, enforce best practices, and mentor junior developers. 
• Debug, troubleshoot, and enhance existing applications for improved efficiency. 
• Work closely with cross-functional teams to define requirements and deliver high-quality solutions. 
• Stay updated with emerging .NET technologies and contribute to process improvements. 

Required Skills & Qualifications: 

• 4+ years of hands-on experience in .NET development. 
• Expertise in C#, ASP.NET Core/.NET Framework, and API development. 
• Solid understanding of OOP principles, SOLID design patterns, and best coding practices. 
• Experience with SQL databases, query optimization, and stored procedures. 
• Proficiency in Git or other version control systems. 
• Strong problem-solving skills and ability to troubleshoot complex issues. 
• Exposure to Agile methodologies and DevOps practices. 

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years

Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

Resolve the customer issue for International Client.

To provide the best resolution to the Client.

Maintain a better relationship with the Client.

Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.

Job Requirements:

Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.

Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)

Benefits:

10k Relocation Bonus + 14 Days Hotel Accommodation.

Strong proficiency in node.js and frameworks available for it such as Express.js

Strong proficiency in JavaScript and Typescript

Strong problem-solving skills with a good understanding  of data structures algorithms

Hands-on experience and good knowledge of AWS services

Zeal and drive to take end-to-end ownership

Technical Roles and Responsibilities

-  Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle

-  Meticulous attention to detail and strong focus on clear and practical documentation

-  Work closely with senior management, Development Manager, Project Manager, and a team of developers.

- Design, Code, Unit Test and support Software components

-  Deliver quality software in a time following standard software development processes

-  Analyze problems raised in software development or production environments and provide timely solutions

-  Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.

-  Act as the second line of support during production problems.

Mandatory Skills:

Software Engineering

u  Strong experience in agile methodologies and test driven development.

u  Experience in software development using open source technologies.

u  Experience in automated software testing.

u  Knowledge in domain-driven design, design patterns and enterprise integration patterns.

u  Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.

Software Development

u  Must be able to code in Java (SpingBoot and Spring Cloud Services).

u  Experience in some of the technologies below:

o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes

o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch

o Cache: Redis/ Memcached

o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS

 - Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify,  Flyway, Jira and Confluence.

-  Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.

-  Strong knowledge in scripting languages such as Groovy and Linux shell.