Customer Service Executive

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

The Accounts Executive is responsible for managing day-to-day accounting activities, maintaining accurate financial records, and supporting financial reporting. The role ensures compliance with accounting standards, statutory requirements, and internal policies.

Key Responsibilities

• Maintain books of accounts including vouchers, invoices, bills, and receipts
• Handle accounts payable and accounts receivable
• Prepare journal entries, ledgers, and monthly reconciliations
• Assist in preparation of monthly, quarterly, and annual financial reports
• Process GST returns, TDS calculations, and statutory compliance
• Coordinate with auditors during internal and external audits
• Manage bank reconciliation statements and cash flow tracking
• Ensure timely payment to vendors and follow-up on receivables
• Support budgeting and expense control activities
• Maintain proper documentation and filing of financial records

NOTE : only female candidates

Candidates in and around kovilpalayam are preferred.

Telecom Software Engineer

📍 Location: Remote

💼 Type: Full-Time

💰 Salary: $800 - $1,000 USD / month

📩 Apply here at: https://forms.gle/p3YEbvrr42R1yeQG8

About Us

At Momenta, we're committed to creating a safer digital world by protecting individuals and businesses from voice-based fraud and scams. Through innovative AI technology and community collaboration, we're building a future where communication is secure and trustworthy.

Position Overview

We're seeking a skilled Telecom Software Engineer to implement and optimize Momenta’s telecom solution. This role will be responsible for delivering a robust telecom infrastructure capable of handling control plane and user plane signaling, media packet forking, and integration within IMS Core networks.

Key Expectations

📌 Implement and Own the Infrastructure 

You will deploy and maintain Momenta’s telecom element, ensuring seamless integration within existing IMS architectures. Your responsibility includes managing SIP and RTP traffic, ensuring media forking for real-time analysis, and maintaining high availability and scalability. This will require strong software implementation knowledge in C/C++.

📌 Ensure High Performance and Reliability

You’ll ensure the SBC meets strict real-time performance criteria, supporting low latency and high throughput for VoIP, VoLTE, and VoNR calls. You will proactively monitor performance, troubleshoot bottlenecks, and optimize configurations to maintain service quality.

📌 Drive Technical Integration

Coordinate with telecom operators, ensuring smooth interconnection with existing network components (MGCF, A-SBC, P-CSCF). Your expertise will facilitate seamless interactions and compatibility with diverse telecom environments.

📌 Establish Rigorous Testing Protocols 

Set up robust testing environments to simulate real-world conditions and validate SBC functionality across different call flows, network topologies, and security scenarios. Document results clearly to demonstrate reliability and compliance.

📌 Prepare and Manage Deployment 

You’ll oversee deployment in containerized environments, ensuring easy management, monitoring, and maintenance. Develop clear documentation and procedures for operations and technical support teams.

📌 Communicate and Collaborate Effectively 

Work closely with Momenta's CTO, developers, and external telecom stakeholders. Clear communication and problem-solving abilities are essential. You should confidently explain technical decisions, identify potential risks, and propose robust solutions proactively.

Required Skills & Qualifications

🎯 Technical Skills:

Protocols & Signaling: SIP, RTP, SDP, Diameter 

Telecom Architecture: IMS Core, SBC deployment, VoIP/VoLTE/VoNR

Programing Languages: C/C++

Tools & Technologies: Kamailio, RTPengine, Wireshark, tcpdump

Network & Security: Firewall configurations, encryption, secure signaling

DevOps & Deployment: Docker, Kubernetes, CI/CD workflows

🎯 Preferred Experience:

Prior experience deploying and managing B2BUA solutions in telecom environments Familiarity with telecom standards and regulatory requirements Hands-on experience with media forking and deep packet inspection Understanding of real-time analytics integration

Compensation & Career Path:

Competitive pay based on experience and capability. ($800 - $1,000 USD / month)

Full-time with potential for conversion to a core team role.

Opportunity to lead future research and production deployments as part of our AI division.

Why Join Momenta?

Solve a global security crisis with cutting-edge AI.

Own a deliverable that will ship into production at scale.

Join a fast-growing team with seasoned founders and engineers.

Fully remote, high-autonomy environment focused on deep work.

🚀 Apply now and help shape the future of voice security

Industry: Luxury Real Estate Sales

Employment Type: Full-time, On-site

Timing: 10AM to 7PM

Relevant Experience: 1+ years

Location: Hebbal (near Manyata Tech Park)

"Driving License Is Mandatory" ( In Weekends you will be having site visits )

Overview of the company

Saturn Realcon Pvt. Ltd. is a Bengaluru based premium Luxury Real Estate Sales company operating in Pan India & Dubai (with cliental spread across India, GCC, Singapore and USA) committed to providing Luxury Real Estate Sales solutions with the utmost integrity, quality, and client satisfaction. Our dedicated team epitomizes excellence and professionalism, delivering unparalleled service to our elite clients.

Key Responsibilities

• Make high-volume outbound calls to potential clients from provided leads and databases.
• Demonstrates excellent presentation and communication skills.
• Should have excellent knowledge about the geographical locations in Bangalore. And an understanding of industry trends in Luxury Real Estate.
• Pitch luxury residential Real Estate projects and generate interest among prospective buyers.
• Build and maintain strong relationships with high-net-worth individuals within the luxury real estate
• segment.
• Showcase luxury properties to clients through presentations, property tours, and by organizing
• exclusive events.
• Deliver exceptional customer service throughout the sales process, addressing client inquiries and concerns
• promptly and professionally.

Qualifications

1. Real Estate, or a Relevant field is prefered.

2. 1+ years of experience Sales, Client Relationship Management, or a similar role.

3. Excellent communication, Sales and Presentation skills.

4. Results-driven mindset with a passion for delivering exceptional service and achieving results.

5. Experience in Luxury Real Estate Sales or similar roles is a plus.

6. We're seeking a dynamic individual with a professional appearance, excellent presentation skills, a sharp intellect, and in-depth knowledge relevant to the role.

Benefits

1. Competitive salary with performance-based commissions.

2. Yearly Retention bonus.

3. Fuel reimbursement.

4. Professional development opportunities and ongoing trainings.

5. Collaborative and supportive work environment with opportunities for advancement.

About MobileFirst : Software Application development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Singapore.

Currently our focus is to build new clients in Sports, Health & Wellness, FinTech & eCommerce line of business. 

What are we looking for?

• Must have proven experience of selling software services in International Markets.
• If not services we can consider people with experience of selling software products as well.
• Somebody who has experience of end to end sales cycle
• Somebody who has worked in a revenue based target environment.
• Should be mature, empathetic, self-driven and creative.
• Should be able to take initiatives, learn new things, dependable, co-operative and a team player.
• Adapative for working as per different timezone. 
• Should able to take at least 6 to 7 Introduction meetings with clients. 

Benefits:

• Opportunity to build & scale the Sales team
• Incentives on achieving the targets
• Work from home on an approval basis
• Opportunity to travel & represent organisation on various forums, conferences etc. 

Business Development/Merchant Acquisition Job Description

Role Summary: In this role, the person would be responsible for people development and managing end-to-end merchant onboarding operations spanning lead generation, seller onboarding, and post-launch engagement. He/she will Identify, engage, onboard and support merchants.

Job Description

• Responsible for the overall merchant onboarding operational performance
• Perform Lead generation activities – Identify potential sellers through primary and secondary research, business listings, industry-specific databases, social media, referrals, and outbound calling – to build a healthy pipeline
• Put together acquisition collateral, sales scripts, segment database for approachable sellers, begin building sales pipeline
• Pre-screen sellers to ensure acceptance based against GMV potential & category suitability
• Assist sellers through the onboarding process
• Draft weekly written report and full sales funnel overview allowing for full clarity on sellers contacted and pipeline progress achieved
• Post-launch engagement – Track seller performance to maximize merchandise sale value, drive sponsored product and coupon adoption, order management, boost sales conversation, and merchant training, relationship management and support
• Manage onboarding experience including resolving onboarding / KYC related issues or KYC issues and exceptions to provide an exceptional merchant onboarding experience
• Ownership of Day-to-day operations to ensure all deliverables are met
• Identify Improvement Opportunities in Onboarding function, work with Product & Business teams for implementation.
• Gather all key learnings from Sellers and standardize, automate and scale the onboarding process, through partnership with internal stakeholders and use of technology.
• Work closely with various internal groups to understand business requirements, implement new processes, and contribute to ongoing process improvements.
• Ability to understand data trends and make inferences and recommend actions for improvement

To be successful, you must be able to:

- Identify, qualify, acquire and grow seller commitment to the Selling on Carorbis.

- Understand seller needs, defining clear project plans and executing to high expectations in a rapidly changing environment.

- Remain flexible to changing priorities, open to new ideas and have the Seller success firmly as the focus.

- Analyze customer data and make recommendations in order to maximize the potential of assigned sellers. Execute successfully on the plan recommended.

-Influence Sellers by acting as an expert of Carorbis tools and services.

-Use these metrics to guide your work and uncover hidden areas of opportunity.

-Meet or exceed quarterly Seller launches.

-Create and articulate compelling value propositions around the ‘Sell on Carorbis’ product.

Desired skills and experience:

• At least a Bachelor’s degree from a reputable institution
• At least 1 to 3 years of sales/business development/leads generation experience
• Knowledge in Customer & Merchant KYC, Lead generation, Lead management and Onboarding function
• Proficient in MS applications e.g., Microsoft Word / Excel / PowerPoint.
• Self-driven, proactive, with high levels of urgency and ownership
• Data-savvy; able to present & explain insights to stakeholders
• Strong problem solving, presentation & communication skills
• Strong number orientation
• Resourceful, adaptable, and teachable
• Driven, resourceful and independent
• Experience in acquiring merchants is an advantage

Basic Qualifications and Skills Required

• An understanding of and passion for e-commerce
• Work experience is preferred (2+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
• Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus
• Proven analytical skills and demonstrated ability to manage the business “by the numbers”.
• Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented
• Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
• Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems
• Ability to work in teams and ultimately focus on delivering results with high standards

About Carorbis

At Carorbis, we believe there is a better way to buy parts for your vehicle. It’s one of the least

understood and least transparent industries. Our goal is to simplify buying auto parts for

everyone through our business, education, and community. We are obsessively passionate about it.

If you're looking to join a fast scaling startup, that is making an impact on millions of car owners by making genuine products accessible > Solving supply issues in the automotive sector > and educating customers, then this is the job for you.

We offer great flexibility with benefits like work from home, paid leaves, flexible hours, and great pay. You will also have an opportunity for exponential growth.

D

Hands-On Experience in the following technologies and should be immediately available :-

Core Java 8 Integrations - REST and SOAP MVC Postgres Spring, Spring Boot, Maven, Gradle AWS Docker CI CD Event driven Architecture React-jQuery, JS Splunk and Observability Tools.

Good to Have - MuleSoft or ETL Tools knowledge.

JOB RESPONSIBILITIES

# Handle the design, architecture, development, code review, and testing of key applications.

# Design client-side and server-side architecture, and write effective APIs

# Build the front-end of applications through appealing and mobile responsive visual design

# Work closely with the product management and design team to define feature requirements and deliver the product that mater ially impacts the business and improves the customer experience

# Identify performance bottlenecks and come up with novel ways to solve them.

# Develop technical documentation, work with analysts to continuously improve software.

SPECIALIZATION

Applications deploy new technologies rapidly to help grow the businesses while controlling IT costs. At Mindtree, we integrate the right tools, technologies and processes to eliminate redundancies, reduce costs and deliver a best-in-class applications portfolio using our end-to-end workflow-driven managed services platform. Our application services team acquires a deep understanding of the application portfolios and business processes to help manage the transition. Across various industry groups t hat we serve, we standardize processes and establish a baseline for continuous service improvement and implement agile, lean IT, DevOps and test automation..

Role Description:

As a Lead Backend Engineer , you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radiusagent. Experience as a Tech Lead, managing tasks with back-end engineers while coding themselves will be a bonus point for the ideal candidate.

Responsibilities will include-

• You will contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing, and operations.
• You will build cutting-edge scalable systems by writing simple and efficient code.
• You will push your design and architecture limits for new product development.
• You will ensure compliance with the build/release and configuration management process.

Skills needed:

• be able to design and build modules from ground up
• proficient in any one programming language out of php/golang/node/python/javascript/java/ruby and ability to pick up others
• experience with mysql/postgres/mongodb/couchdb
• experience  with redis/memcached
• experience with rabbitmq / kafka
• experience in having written cron jobs, troubleshooting downtime
• ability to work with ambiguous requirements
• good understanding of OS concepts

Nice to haves:

• experience with managing VMs' on aws/gcp/digitalocean 
• experience with docker/kubernetes
• experience elasticsearch or lucene

Intro

Our data and risk team is the core pillar of our business that harnesses alternative data sources to guide the decisions we make at Rely. The team designs, architects, as well as develop and maintain a scalable data platform the powers our machine learning models. Be part of a team that will help millions of consumers across Asia, to be effortlessly in control of their spending and make better decisions.

What will you do
The data engineer is focused on making data correct and accessible, and building scalable systems to access/process it. Another major responsibility is helping AI/ML Engineers write better code.

• Optimize and automate ingestion processes for a variety of data sources such as: click stream, transactional and many other sources.

• Create and maintain optimal data pipeline architecture and ETL processes
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Develop data pipeline and infrastructure to support real-time decisions
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS big data' technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs.
  
  

What will you need
• 2+ hands-on experience building and implementation of large scale production pipeline and Data Warehouse
• Experience dealing with large scale

• Proficiency in writing and debugging complex SQLs
• Experience working with AWS big data tools
  • Ability to lead the project and implement best data practises and technology

Data Pipelining

• Strong command in building & optimizing data pipelines, architectures and data sets
• Strong command on relational SQL & noSQL databases including Postgres
• Data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.

Big Data: Strong experience in big data tools & applications

• Tools: Hadoop, Spark, HDFS etc
• AWS cloud services: EC2, EMR, RDS, Redshift
• Stream-processing systems: Storm, Spark-Streaming, Flink etc.
• Message queuing: RabbitMQ, Spark etc
  
  

Software Development & Debugging

• Strong experience in object-oriented programming/object function scripting languages: Python, Java, C++, Scala, etc
• Strong hold on data structures & algorithms

What would be a bonus

• Prior experience working in a fast-growth Startup
• Prior experience in the payments, fraud, lending, advertising companies dealing with large scale data