Customer Service Executive

Cloud Platform Core forms the foundation of SAP Cloud Platform, providing key capabilities and services around platform core components [like Cloud Foundry, Kubernetes], extension factory, commercial infrastructure services, platform services, data management services etc

As an integral member of the SAP Cloud Platform Core Unit in Bangalore, India, you will be contributing to development in one of the following areas:

1. Data Management Services for Cloud Foundry, Kubernetes Environments – Both SAP Managed and Cloud Provider based data management services
2. Kubernetes as a Service – Multi-Cloud Kubernetes Cluster as a Service
3. Kernel Services – Enable the development of SAP CP Kernel Services -   technical services used by all SAP cloud solutions to make the Intelligent Enterprise a reality for our customers

EXPECTATIONS AND TASKS

• Demonstrate excellent quality, design, development and delivery skills in scrum teams working in short development and release cycles.
• Use and extend Open Source frameworks heavily and contribute to them, as well.
• Work with geographically distributed teams seamlessly
• Building upon domain knowledge in the area of application and service development in cloud and also in the technical/proprietary skills to reach levels of expertise
• Having a logical approach to problem solving and have the ability to respond to detailed queries
• Working as a fully contributing team member with independent planning & execution responsibilities
• Site reliability engineering for the Service that your team is responsible for

SKILLS AND COMPETENCIES

• Excellent programming know-how in JAVA/JavaScript/C++/NodeJS/Ruby/GO or in any other languages especially framework development. Deep expertise in at least one programming language & tech stack to write maintainable, scalable, unit-tested code
• Passion towards adopting and contributing to open source
• Ability to work with the team in the design and development aspects for the product
• Good understanding of building scalable Web Applications/Cloud Services using cutting edge Web Technologies (JQuery, Server-Side JS, REST, OData)
• Sound knowledge in Object Oriented Programming Principles, Design Patterns, Software Architecture
• Excellent analytical and problem-solving skills
• Goal-oriented team worker with good communication skills. Fluent in English, both written and spoken.
• Ability to work independently, and eagerness to learn and explore new topics
• Prior experience in working with Agile software methodologies
• Strong analytical and problem-solving skills

TECHNOLOGY STACK

• Languages – Java, NodeJS, Golang
• Scripting Languages – Chef, Python, Shell Scripting
• UI – AngularJS, Object Oriented JavaScript, CSS, HTML, SAP UI5
• Storage & Databases – Swift, S3, PostgreSQL, MongoDB, Redis
• Messaging - RabbitMQ
• PaaS & Container Orchestration – Cloud Foundry, Kubernetes
• IaaS – AWS, Microsoft Azure, Google Cloud Platform, OpenStack

EDUCATION AND QUALIFICATIONS/WORK EXPERIENCE

• Masters or bachelor’s degree in Engineering or Technology, majoring in Computer Science, from a premiere institute, with excellent academic records.
• Sound understanding cloud native development and architecture
• 2-6 years of relevant experience in software development

Technical Support Manager

About Bizongo:

• Strong experience with Spring and Spring Boot, Spring MVC, Spring Data, Spring Security
• Experience building REST and SOAP web services using Java
• Experience with Web Services(JSON, REST, JAX-RS, Spring based REST services)
• Experience with Java and J2EE/Java EE (including servlets, JSP, JSF, JDBC)
• Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
• Experience with messaging products like RabbitMQ, Kafka or ActiveMQ
• Experience in AWS Lambda, Serverless, DynamoDB, SQS, Kinesis
• Varied Understanding of NoSQL
• Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira, Artifactory etc
• Experience with web application servers like Tomcat, Jetty, JBoss etc
• Experience with TDD, code testability standards, JUnit/Mockito
• Strong understanding of OOP & SOA principles, design patterns, industry best practices
• Experience with scripting and working in a Linux environment
• Strong written and verbal communication skills
• Strong interpersonal skills and time management skills
• Strong analytical and troubleshooting skills
• Experience with DevOps practices and CICD model of development

• Key responsibility is to design, develop & maintain efficient Data models for the organization maintained to ensure optimal query performance by the consumption layer.
• Developing, Deploying & maintaining a repository of UDXs written in Java / Python.
• Develop optimal Data Model design, analyzing complex distributed data deployments, and making recommendations to optimize performance basis data consumption patterns, performance expectations, the query is executed on the tables/databases, etc.
• Periodic Database health check and maintenance
• Designing collections in a no-SQL Database for efficient performance
• Document & maintain data dictionary from various sources to enable data governance
• Coordination with Business teams, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc
• Data Governance Process Implementation and ensuring data security

Requirements

• Extensive working experience in Designing & Implementing Data models in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc).
• Programming experience using Python / Java.
• Working knowledge in developing & deploying User-defined Functions (UDXs) using Java / Python.
• Strong understanding & extensive working experience in OLAP Data Warehousing (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) architecture and cloud-native Data Lake (S3, ADLS, BigQuery, etc) Architecture.
• Strong knowledge in Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model.
• Extensive technical experience in SQL including code optimization techniques.
• Strung knowledge of database performance and tuning, troubleshooting, and tuning.
• Knowledge of collection design in any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc), along with implementation of best practices.
• Ability to understand business functionality, processes, and flows.
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently.
• Any OLAP DWH DBA Experience and User Management will be added advantage.
• Knowledge in financial industry-specific Data models such as FSLDM, IBM Financial Data Model, etc will be added advantage.
• Experience in Snowflake will be added advantage.
• Working experience in BFSI/NBFC & data understanding of Loan/Mortgage data will be added advantage.

Functional knowledge

• Data Governance & Quality Assurance
• Modern OLAP Database Architecture & Design
• Linux
• Data structures, algorithm & data modeling techniques
• No-SQL database architecture
• Data Security