Customer Service Executive

MangoApps builds enterprise products that makes employees at organizations across the globe more effective and productive in their day-to-day work. We are looking for techpros, great communicators and collaborators and efficient team players for this role. This is your opportunity to be part of a rapidly growing organization and gain a deeper level of expertise in AWS Cloud Infrastructure as you help us build and run a large scale, distributed, fault-tolerant software systems and infrastructure. Reach out to us if you are driven by scale and complexity challenges. The role involves -

50% Project based work:

• Drive to change and constantly improve the service that is delivered to the customer with minimum disruption.
• Perform tasks with competing priorities and adapt to changing business needs.
• Create and Managing VM's with different combinations of OS and software using EC2 / RDS / Patching.
• Manage high volume networks and large traffic websites and make recommendations for scaling when appropriate.
• Drive automation for repetitive tasks to build efficiency and ensure consistent delivery.

40 % Break/Fix:

• Apply analytical skills to assist in the resolution of complex, time-sensitive issues or escalate, when necessary, with a sense of accountability and sound personal judgment.
• Apply advanced troubleshooting techniques on a variety of operating systems (Windows, Mac, Linux) to provide unique solutions to our customers' individual needs while adhering to security and best practice standards.
• Experience troubleshooting application and service issues, implementing and communicating technical solutions.
• Demonstrated experience to resolve issues and restore service quickly.
• Possesses the tenacity to delve to the root of the issue quickly, understand why it happened, and prevent it in the future.

10% Team Collaboration:

• Proven ability to collaborate with team members to achieve successful customer outcomes.

Requirements:

• In depth understanding of AWS S3 Lifecycles, EC2 and EBS volumes, AWS Networking and VPC, AWS Regions and Zones.
• RDS performance monitoring and identifying data/sql issues using slow log query.
• Proficiency in troubleshooting using AWS CloudWatch Insights or similar tools for Application Log/Database Log monitoring.
• Hands-on experience working with ECS and Docker.
• Automation experience with puppet or Ansible.
• Proficient in scripting with bash and ruby/python.
• Proficiency in GitHub and Git Actions
• Expert level proficiency in Linux and application troubleshooting.
• Proficiency in CloudFormation or Terraform (Good to have)

Why Explore a Career at MangoApps?

• You are ready for your next challenge.
• If you're looking to make an impact, MangoApps the place for you. We are a young organization and growing fast.
• We focus on getting things done and know how to have fun while we do them.
• You want to work in a fast-paced, dynamic environment where your contribution matters. We have a team of people who bring creativity, energy and excellence to every engagement.
• The breadth of what we do means exceptional opportunities for learning and development.
• As a group, we are flat and treat everyone the same.

What are we looking for in you?

Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment

Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.

GoGetter: Thrive in a startup mentality with a “whatever it takes attitude"

Position : Web Developer (.Net Core)

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0 / 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT.

Qualifications

M.C.A

•Hands on experience in Object oriented programming

•Hands on experience in Java, SpringBoot (min 2 years) or kafka or Cassandra or MongoDB

•Experience with developing/enhancing applications connecting to different Databases : Oracle/MySQL/Cassandra/MongoDB

•Strong knowledge of common Data structures and algorithms and when to use them.

•Experience in Xpath or XML or REST or JSON or protobuff

• Experience with software version control (such as git)

•Experience in working in an agile environment such as Scrum.

Preferable:

•Experience in public cloud PaaS (AWS, GCP, Azure)

•Real time stream data handling (Kafka, Kinesis

- BE/BTech degree in CS/IT with more than 7 CGPA or similar.

- 5 to 8 years of proven experience as a Frontend Web UI engineer or similar role.

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Should be able to design/implement/deploy end-to-end systems.

- Good/Hands on experience with Angular 8+ and scripting programming languages like JavaScript/Typescript.

- Good/Hands on experience with HTML5, CSS, SCSS, Angular Material or any other UI libraries

- Good/Hands on experience in writing the unit tests.

- Must have worked designing the Angular Modules based on the UI/UX provided with RxJs, NgRx, Websockets etc.

- Should be inquisitive enough to pick and work on multiple programming languages and frameworks based on specific cases.

- Having worked in at least one of the cloud computing services like AWS/Azure/Google Cloud is a plus.

- Good Knowledge on Dockers/Kubernetes is a plus.

- Having basic understanding of (or having worked in) server-side web frameworks like NodeJS, Flask, Django is a plus.

Reporting to the Software Manager the successful candidate will be a key member of the software development team responsible for developing software using various technologies of the Microsoft stack. The software developer would be responsible for writing code to standards that is used in a varied key products of the company. Coordinating with the hardware engineers to ensure the software produces the desired results. Working in various projects involving various technologies with opportunity to improve and learn.

• Solid understanding of the development lifecycle focusing on the Microsoft stack.
• Create code that meets design specifications, follows standards, and is easy to maintain. When required, make suggestions for new designs.
• Work with various teams in the organization and deal directly with design engineers, to ensure appropriate project requirements are met.
• Good interpersonal and organizational skills.
• Ability to work in a cooperative team environment and having a flexible attitude.
• Keen interest in learning new skills.
• Great team participation skills and being pro-active in seeking help.

Desired Candidate Profile

REQUIRED SKILLS

• Bachelors Degree in Computer Science or related field
• 3+ years hands on development experience using the latest Microsoft technologies
• Solid understanding of .NET Framework
• Expertise in C#, .Net (up to .Net 6)
• Experience with writing Windows desktop applications using WPF and MVVM
• Ability to understand complex and large projects
• Ability to approach a problem with an open mind when finding a solution.
• Experience of working with an ORM preferably Entity Framework.
• Strong understanding of design patterns and SOLID principles
• Strong SQL Server (data storage and retrieval) skills with ability to write complex stored procedures.
• Source control (SVN or Git)

Nice to have:

• Prior experience developing in an n-tiered environment
• Prior experience in using an MVVM framework like Prism
• Understanding of Scrum and Agile software development methodology.
• Understanding of PLC programming
• Experience of Linux and C/C++ (Embedded Systems) would be an advantage
• Experience of MS Visual Basic would be an advantage

Founder’s LinkedIn profile

Dheeraj Pandey

(Founder, Investor, & Then-CEO of Nutanix / One of the Indian origin guy out of 10 Board Member of- Adobe / Alumni- IIT, Kanpur & University of Texas, Austin)

https://www.linkedin.com/in/dpandey/">https://www.linkedin.com/in/dpandey/

&

Chandra Nath

(Vice President- Nutanix/ Vice President, Head of International- Ola (ANI Technologies Pvt Ltd) – Alumni- IIT, Kanpur, The University of Chicago Booth School of Business)

https://www.linkedin.com/in/chandranath/">https://www.linkedin.com/in/chandranath/

&

Manoj Agarwal

(Co-Founder at Stealth Startup, Previously SVP Engineering & GM Hybrid Cloud at Nutanix/ Alumni- IIT, Kanpur)

https://www.linkedin.com/in/devreveler/">https://www.linkedin.com/in/devreveler/

• Headquarters: Austin, Texas, United States
• Year founded: 2020.
• Work Location: Bangalore
• Team size: 35-40 (In US from companies like Google, Airbnb, Blizzard, Facebook, Palantir, Microsoft, CapitalOne, Nutanix and Confluent)
• Funding: 50 M USD (raised the largest seed round in the history of Silicon Valley)

Note:

We already have a team of 30-35 people in San Jose, California, United States, now we are building a new team in india and they are hiring 0-5 years of rock stars from top notch colleges (Top 5 ranked IIT’s only & BITS) & companies only.

Note:

Basically, I did not have the exact JD with myself, but I can arrange an Exploratory call for you with above senior and core members of a company (Dheeraj/Chandra/Manoj).

Job Role – Backend developer.

If you think, you are one of them then please reply with your interest and we will take your candidature ahead for next level of evaluation. (No Bar of budget for strong candidate).

Looking forward to taking you to the next level of technology.

Warm Regards,

Rahul Rajput

Senior talent acquisition 

Hello,

We are conducting Walk In Interviews for MCA & MSc IT in .Net OR Java OR MEAN/MERN OR QA technology for a rewarding career with Gateway group of companies:

Interview would consist of an assessment Test, Technical round and HR round. (as per your performance at each stage).

Selected candidates would be put under a short training program and then would start working with us on live projects:

Eligibility Criteria
Good Communication Skills
Good Analytical Skills
Batch Year 2020/21/22

About US:

Established in 1997, The Gateway Corp (http://www.thegatewaycorp.com">www.thegatewaycorp.com), is a privately held global enterprise, headquartered in India & The Netherlands. The Gateway Corp is the principal holding company and promoter of all Gateway Group Companies, comprising of 20 independent operating companies across 17 countries. Each Gateway Group Company operates independently under the guidance & supervision of its board of directors & shareholders. These companies consist of publicly listed companies, companies focused on disruptive innovation & research, joint ventures, industry focused technology consulting companies, technology platforms and software services companies. The inherent DNA of each Gateway Group Company is to deliver tangible & measurable business value to global customers.

Each brand at Gateway specializes in offering a niche capability to our clientele across 30+ countries around the world. Our businesses run on the same set of values and ethics, with a singular motto of adding an incremental value to our clients’ businesses. We have a shared mission and we collectively work towards it within our chosen specified areas.

Key Highlights:

• Headquartered in India & Netherlands.
• Branches in 16 Countries.
• 7 Development Centers across the globe
• 12 practices, Catering to 8 Industries.
• Global Team Strength of 1600.
• 100% Debt Free since inception.
• 80% Repeat Business from existing customers
• Best human practices, Audited and certified by Intertek, external agency.
• Onsite opportunities (Short term & Long term).
• Celebrating Womanhood & Motherhood separate policies for women employees.

High Level JD:

* Experience in MVC, C#, http://asp.net/" target="_blank">ASP.NET, .NET Framework,Jquery, Javascript and HTML design.
* Experience with Elastic(Logstash, Elastic Search, Kibana ) 
* Strong understanding of Elasticsearch index configuration options.
* The elasticsearch work requires refactoring involving search engine understanding
* Database - Oracle, SQL Server
* Familiarity with architecture styles/APIs (REST)
* Understanding of Agile methodologies
* Excellent troubleshooting and communication skills

* Delivering a high-quality application
* Write clean, scalable code using .NET programming languages
* Revise, update, refactor and debug code
* Improve and support existing software