Sr. Telesales Executive

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years of experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Tamil.

● Should be able to quickly get a thorough understanding of the company's product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

About the Role

We are looking for a motivated SEO analyst to join our growth team. In this role, you will work on improving organic visibility, increasing search traffic, and supporting content strategy for our product pages and resources. This position is ideal for freshers or candidates with up to 3 years of experience who want to build a strong career in SEO.

Key Responsibilities

On-Page SEO

• Optimize product pages, landing pages, and blog content for target keywords.

• Conduct regular website audits to identify SEO issues and opportunities.

• Improve internal linking, metadata, URL structure, and page performance.

• Collaborate with content writers to optimize new content.

Technical SEO

• Work with developers to resolve indexing, crawling, and Core Web Vitals issues.

• Monitor site health, sitemaps, robots.txt, and schema markup.

• Ensure product pages follow SEO best practices for structure and speed.

Off-Page SEO

• Conduct competitor backlink analysis and identify link-building opportunities.

• Track brand mentions, citations, and outreach activities.

Keyword Research & Analysis

• Perform keyword research for product pages, blogs, and feature releases.

• Identify ranking opportunities and search intent for targeted keywords.

• Track keyword performance and suggest improvements.

Tracking & Reporting

• Monitor performance using tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, and Screaming Frog.

• Prepare weekly and monthly SEO performance reports.

• Share insights and growth recommendations with the marketing team.

Requirements

• 0 to 3 years of SEO experience (freshers with a strong interest in SEO can apply).

• Basic understanding of on-page, off-page, and technical SEO concepts.

• Familiarity with tools like Google Analytics, Search Console, and any SEO tool (SEMrush, Ahrefs, Moz).

• Good understanding of how search engines work.

• Strong analytical and problem-solving skills.

• Ability to work with cross-functional teams, including content, development, and product.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Tech Lead – Software Development

Tech Lead will be responsible for development and project delivery. She will also provide technical and team leadership through coaching and mentorship.

Job Responsibilities:

• Guide team development efforts towards successful project delivery
• Provide technical leadership to teammates through coaching and mentorship
• Maintain high standards of software quality within the team by establishing and coaching team member in best practices in development
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web- and desktop-based business applications built on new and legacy technologies.
• Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
• Design, develop, and unit test applications in accordance with established standards
• Participate in peer-reviews of solution designs and related code
• Package and support deployment of releases
• Analyze and resolve technical and application problems
• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties
• Adhere to high-quality development principles while delivering solutions on-time and on-budget
• Ensure Team member adhere to the SDLC requirements

Qualifications:

• B.E./B.Tech./MCA or equivalent
• 12+ years’ experience as a Software Developer with at least 3+ years in a similar role
• Prior experience in a technical leadership position
• Proficient with .NET/Angular/React/Node JS and SQL
• Extensive hands-on Experience in ASP.Net Core, MVC.

• Excellent understanding of database tuning, design, optimization, and scaling using MS SQL and NoSQL databases

• In-depth knowledge and experience with developing web applications with service-oriented framework, Microservices and Rest APIs
• Extensive experience designing and developing enterprise grade software
• Experience with source control management systems and continuous integration/deployment environments
• Experience with agile development methodologies including Kanban and Scrum
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling and optimization
• Comprehensive understanding of object-oriented and service-oriented application development techniques and theories

What you need to have:

We are looking for a Product Engineer - Senior or Lead Frontend Engineer to join our early stage startup with experience in building B2C products. 

If you have experience of working in product based companies (preferably startups), good to excellent coding skills in react js and typescript, have a keen eye for details in the UI, and are looking to build exciting things that children across the world will use - come talk to us!

What you get to do:

• Design and build advanced applications from scratch keeping scalability and performance in mind
• A good handle on both client and server architecture.
• Work on bug fixing and improving application performance.
• Comfortable in owning large scale products and continuously re-evaluating and innovating.

Who are we looking for:

• Bachelor's degree or equivalent in Computer Science
• 5+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies
• Experience building object oriented web applications in React JS, Typescript, HTML5, and CSS3
• Should be a quick learner and willing to go the extra mile in delivering the projects.
• Should be able to mentor junior folks whenever necessary.

• Good Knowledge on CATIA V6 Customization using CAA 
• Proficient in Programming Languages like C++  or Python or C#
• Knowledge on GSD & Part Workbench of CATIA V6 
• Requirement gathering Analysis Design Development
• Conducting Unit Testing on developed CAA functionalities
• Strong knowledge of CATIA V6 and CAA development 3D Design
• Basic Knowledge on 3DExperience 
• Good Communication Skills
• Required experience: 2- 8 years
• Remote and Onsite working in Germany and Nagpur, India

We are looking for a great JavaScript developer who is proficient with React.js and React Native. His/her primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities:

• Developing new user-facing features using React.js and React Native.
• Work with Bright's design team to build excellent UI components.
• Building reusable components and front-end libraries for future use.
• Architect, build and maintain excellent javascript/React Native applications with clean code.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixesReact Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Requirements:

• Strong proficiency in JavaScript and CSS .
• Thorough understanding of React/React-Native and its core principles.
• Past experience with building Customer Facing UI components.
• Some experience with UI design and related tools.
• Knowledge of automation testing framework using any technology for web and mobile apps is a plus.
• Knowledge of Database basics, SQL queries, etc.