Sr Support Engineer L-2

As a Senior Backend Software Engineer, you will play a key role in building and scaling our next generation of enterprise solutions. You will work in a highly collaborative, product-driven environment where engineering excellence, cloud-native architecture, and AI-powered development are core to how we operate.

You will contribute across the full software development lifecycle from architecture and design through development, deployment, and continuous improvement while helping shape the technical direction of our products.

• Designing, developing, deploying, and maintaining high-quality, scalable, and reliable backend solutions.
• Championing best practices in software development and service delivery, including agile methodologies, code reviews, unit testing, CI/CD, and TDD.
• Contributing to design and architecture decisions, ensuring alignment with the product roadmap and business objectives.
• Collaborating closely with geographically distributed and cross-functional teams in a matrixed organization.
• Staying up to date with industry trends and emerging technologies to continuously improve our development processes and service offerings.
• Fostering a culture of learning, growth, and productivity within the team.

AI-First Mindset

You will be expected to bring an AI-first approach to software development, including:

• Approaching problems with AI in mind, looking for opportunities to automate, optimize, and re-imagine workflows using intelligent systems.
• Using AI as a development partner to automate routine tasks, accelerate development cycles, improve code quality, and drive innovation.
• Demonstrating curiosity and initiative to explore new AI capabilities and share practical applications with peers.
• Hands-on experience with AI-powered developer tools such as Copilot, ChatGPT, Claude, or similar, and the ability to use them responsibly in production environments.

What You Will Need to Be Successful in This Role

• Minimum 4 years of experience in software development using Java.
• 4+ years of experience in software solution development and delivery.
• Experience building solutions based on a microservices architecture.
• Strong experience with at least one cloud platform (OCI, AWS, Microsoft Azure, or Google Cloud).
• Proven track record of delivering software in a fast-moving, high-growth, and matrixed enterprise environment.
• Experience with ORM frameworks such as Hibernate.
• Experience working with RDBMS such as Oracle, PostgreSQL, or similar.
• Proven experience with industry best practices including TDD, CI/CD, agile methodologies, code reviews, unit testing, and automation.
• Experience developing enterprise business applications backed by relational databases.

Qualifications

• B.E/B.Tech/ MCA

Position - HR 

Experience - 1-2 Years

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

What we want you to do

• This role will comprise 70% TA & 30% of either functions (Admin/HR-Ops/Employee Engagement) depending upon the candidates skill set..
• Work with different department heads to understand the hiring requirement 
• Curate Job posts on Various platform 
• Recording keeping of resumes
• Maintain database of candidates
• Screen Resume as per requirement of the role. 
• Speaking to potential candidates & explaining them the JD
• Schedule Interviews via online meeting portals or face to face interviews.
• Ensure timely feedback from the interview panels. 
• Keep good rapport with the candidates.
• Closing the hiring process

What are we looking in you

• Graduate or PG degree in Human Resources Management or a relevant field
• Prior experience as an HR Recruiter
• Sound knowledge of all HR processes (e.g. recruitment, training, talent management ,etc.)
• Experience with resume databases and ATS
• Sound knowledge of the end to end recruitment process.
• Strong verbal as well as written communication skills. Good proficiency in English. 
• Exceptional time-management and organizational skills

Job Details

• Job Title: Customer Sales Engineer
• Department: Sales
• Employment Type: Permanent
• Location of Posting: Ahmedabad

Experience & Eligibility

• Experience Required: 1–2 years
• Freshers: Yes, freshers are welcome to apply

Educational Qualifications

• Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
• Post-Graduation: Not required
• Special Courses: Not required

Key Responsibilities

• Lead generation and follow-up with potential customers
• Building and maintaining strong customer relationships
• Providing technical support and product-related guidance to customers
• Preparing sales reports and maintaining records
• Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

• Strong communication skills (very important)
• Languages Known: Gujarati, Hindi, English (fluency not mandatory)
• Learning-oriented mindset
• Team player with a positive attitude
• Good problem-solving ability

Job Purpose:

As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.

Key Accountabilities

·       Build and maintain a comprehensive and up-to-date bid materials and templates

·       Produce high quality solution and bid proposal to increase the winning chances of bids

·       Strategize and maintain standardization of products and solutions align to partnership strategy and business direction

·       Be the brand custodian

·       Team Manager

Job Responsibilities & Duties

·       Provides infrastructure presale support to internal/external team during bidding.

·       Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.

·       Provides infrastructure architecture design through industrial best practices and standards.

·       Provides infrastructure consultancy to internal/external team.

·       Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment

·       Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.

·       Ability to apply experiences and knowledge into Infrastructure solutions

·       Must have good technical skills and know-how to assist in technical solution selling

·       Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals

·       Excellent communication and presentation skills (Tender presentation)

·       Excellent documentation skills with fluent English for Technical write-up and proposal writing

·       Provides technical guidance to junior colleagues in their work

·       Any other duties as and when assigned.

Financial Accountabilities

·       To meet the set target revenue and profit yearly set by the management committee

Minimum Education/Qualifications

·       Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment

Minimum Years/Type of Experience

·       An experience Team player.

·       Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.

·       He/She should have good domain knowledge in Government bid process and their domain solution.

·       In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:

o  Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.

o  Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.

o  Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.

o  Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).

o  Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.

o  Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.

o  Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and      operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)

o  Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government      Commercial Cloud and Private Cloud

Foodrik is looking to launch a range of tasty, fun and nutritious products for children. Seed funded, we are currently in stealth mode and at pre-launch stage with imminent commercial launch. 

We are looking for a motivated and passionate person to join the leadership team with equity ownership. 

You will be responsible for driving the digital footprint, establishing the brand identity and growing and managing sales through various platforms such as ecommerce marketplaces and our own website. 

Some of the key deliverables will include: 

• Build e-commerce, ambassador network, retailers, and D2C arm of the brand to drive businessgrowth while developing newer channels
• Drive impact of Brand through Digital activations
• Must have experience in Amazon Marketing Services (AMS) and Key account management withecommerce channels
• Plan and execute all digital marketing, including google ads, social media marketing withexpertise in Facebook and Instagram marketing, email marketing and display advertisingcampaign
• Designing innovative engagement strategies for the target customer base (e.g. gamification),
• Measure and report performance of all digital marketing campaigns, and assess against goals(ROI and KPIs)
• Manage CRM, customer feedback and data analytics
• Work closely with operations to ensure supply metrics are achieved and maintaining inventorylevels

Key candidate requirements are: 

• Relevant experience in the online food and beverage space is essential
• MBA is preferred
• Ability to multi task and willing to work across roles and functions
• Experience across online marketing channels, social media, affiliates, influencer marketing,display advertising, CRM & email marketing and gamification

You need to be entrepreneurial in mindset, outcome-oriented, and have a demonstrated track record of creating step-change growth for B2C business and driving online sales and digital engagement. 

The founder has piloted the project till now and wants to strengthen the leadership team to build growth momentum and get a motivated individual to lead the front-end of the business. The role will have the thrills and challenges that go with working in a startup, driving value, dealing with limited resources. 

If the role excites you and you are looking to work with a mix of fixed salary and equity ownership, get in touch with us