Cutshort logo
Recruitpool Ventures Pvt Ltd logo
Sr Support Engineer L-2
Recruitpool Ventures Pvt Ltd's logo

Sr Support Engineer L-2

P Pradhan's profile picture
Posted by P Pradhan
4 - 8 yrs
₹7L - ₹20L / yr
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
Skills
Troubleshooting
Analytical Skills
skill iconAmazon Web Services (AWS)
Internet of Things (IOT)
WRIT
osition Title: Senior Support Engineer – L2
Position Summary:
Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.
Duties & Responsibilities:
• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer)
• Application & Platform Performance Monitoring
o Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools
• Recreate and verify complex performance and environmental issues with full access to the production environment
• To identify, troubleshoot and solve incidents within SLA timelines
o Log Analysis of the issues reported
o Update tickets recent status and progress on ticketing tool
o Raise a bug for issue in application functionality where a code fix might be needed
o Triaging of
▪ Mobile App issues on both Play Store & App Store
▪ Web App issues
▪ Platform(AWS) issues
• Proposing solution to recurring incidents
• Proposing some new enhancements in existing solution
• Service Mgmt. Reporting
o Status Tracking & Reporting
• Continuous Service Improvement
o Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow
• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management
Qualifications and Experience:
• Mandatory
o Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;
o 4+ years of experience in L2 of managed services / application(mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
▪ Mobile OR Web App issues troubleshooting
▪ AWS platform or certified in AWS(Solution Architect/SysOps)
• Server-less/headless architecture
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT
▪ Linux
▪ NoSQL Database(Dynamo DB preferred)
▪ Trouble ticketing tools(Jira Software & Jira Service Desk preferred)
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
• Preferred
o Hands on experience on New Relic and AWS Cloudwatch tools
o Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage
o ITIL certification
o Experience in AWS Cloud IoT Core platform
o L3 Support experience in addition to L2
Skills and
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Recruitpool Ventures Pvt Ltd

Founded :
2019
Type :
Services
Size :
20-100
Stage :
Raised funding

About

"RecruitPool is India’s leading business service provider in innovative workforce solutions, connecting human potential to the power of business. RecruitPool serves both large and small organizations across all industry sectors through our brands and offerings: hr consulting, executive searches, campus interview, industrial solutions, staffing services and more."

Read more

Connect with the team

Profile picture
R Pradhan

Company social profiles

N/A

Similar jobs

The Brand Concierge
Brand Concierge
Posted by Brand Concierge
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 1 yrs
₹5000 - ₹10000 / mo
Artificial Intelligence (AI)
Anthropic Claude
Gemini (Google AI)
Effective communication
Social Media Marketing (SMM)
+3 more

Marketing Intern

📍 Near Khan Market, New Delhi (On-site)

🏢 The Brand Concierge


Key Responsibilities

• Assist in planning and managing social media calendars across platforms

• Support content creation, copywriting, and ideation for social media

• Assist in developing and executing digital marketing strategies

• Work on influencer marketing campaigns, outreach, and collaborations

• Coordinate with designers and creators for timely content delivery

• Track content performance and support basic reporting

• Contribute to organic growth and engagement strategies


What You’ll Learn

• End-to-end social media and campaign execution

• Content strategy, performance tracking, and growth insights

• Influencer marketing and brand collaborations

• Exposure to luxury and premium brand marketing


Skills & Requirements

• Familiarity with Canva or similar tools

• Working knowledge of AI tools like ChatGPT, Claude, Gemini

• Strong communication and copywriting skills

• Creative and strategic thinking

• Interest in social media, branding, and digital marketing


Why Join The Brand Concierge?

• Work closely with founders and gain insight into building an agency from the ground up

• Hands-on experience with real client projects and campaigns

• Be part of a fast-growing, creative, and collaborative environment

• Exposure to premium and luxury brands across fashion, lifestyle, beauty, and home

• Opportunity for a full-time role based on performance


About The Brand Concierge

The Brand Concierge is a creative marketing agency specializing in customized, strategy-led solutions for premium and luxury brands. We work across fashion, lifestyle, beauty, home, and legacy segments to drive measurable, performance-led growth.

Our core services include social media marketing, performance marketing, influencer marketing, and branding. With a strong focus on design, communication, and strategy, we help brands build a distinct identity and a powerful digital presence.

Read more
retail, post-purchase, returns, logistics, supply chain, eco
retail, post-purchase, returns, logistics, supply chain, eco
Agency job
via Vinprotoday by Vikas Gaur
Bengaluru (Bangalore)
8 - 15 yrs
₹30L - ₹60L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconVue.js
GraphQL
+1 more

Company: Billion-dollar US-based Retail


About the Role:

We are seeking a talented and experienced Fullstack Engineer with a strong focus on frontend development to join our dynamic team. You will work with modern web technologies to design and implement highly scalable and user-friendly interfaces for our global e-commerce platform. This is a hybrid role requiring 3 days a week from the office and 2 days remote.


Key Responsibilities:


Develop and maintain high-performance web applications with a primary focus on frontend features.

Collaborate with designers, backend engineers, and product managers to deliver seamless user experiences.

Write clean, maintainable, and scalable code using React.js, Vue.js, and other modern frameworks.

Integrate and optimize backend services using Node.js and PostgreSQL.

Participate in code reviews, mentoring sessions, and team discussions to uphold engineering excellence.

Stay up-to-date with emerging trends and technologies in fullstack and frontend development.


Required Skills and Experience:

8+ years of professional experience in software development, focusing on fullstack engineering.

Strong proficiency in React.js and/or Vue.js for frontend development.

Solid understanding of Node.js for backend services.

Experience with relational databases like PostgreSQL.

Proficiency in building responsive, cross-browser-compatible, and accessible user interfaces.

Familiarity with agile development methodologies and version control systems like Git.

Excellent problem-solving skills and the ability to work effectively in a team-oriented environment.


Preferred Qualifications:

Previous experience in the retail/ E-commerce / and finance domain a plus.

Read more
SPI Aviation Support Services Pvt Ltd
Chennai
3 - 5 yrs
₹8L - ₹11L / yr
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
Computer Vision
User Experience (UX) Design
User Interface (UI) Design

Innovation Lead – AI/ML

Location: Chennai, India (On-site)

Experience: 3–6 Years

Type: Full-time


About Us

SPI Aviation Support Services, founded in October 2023, has evolved into a leading AI-driven aviation solutions provider. Starting as a back-office support entity, we transformed into a Capability Centre, to optimizing global aviation Engine MRO operations.


About the Role

We are looking for an Innovation Lead who can turn ideas into real prototypes, guide a small technical team, and drive AI/ML solutions that push the boundaries. You’ll work across computer vision, deep learning, automation, and experimental R&D projects.

Responsibilities

• Lead and mentor a small team of ML/Computer Vision engineers

• Design and develop end-to-end AI/ML solutions

• Build prototypes using Python, OpenCV, TensorFlow/PyTorch

• Work on image processing, object detection, OCR, and real-time CV systems

• Convert business problems into technical approaches and experiments

• Review code, guide architecture decisions, and ensure high-quality delivery

• Stay updated on emerging AI/ML research and bring new ideas to execution

• Collaborate with product and engineering teams to deploy models

Must-Have Skills

• Strong experience in Computer Vision, Deep Learning, OpenCV, TensorFlow/PyTorch

• Hands-on experience with CNNs, object detection models (YOLO, SSD, Faster R-CNN)

• 3–6 years of applied ML/AI experience

• Proven experience as a team lead / mentor

• Excellent problem-solving and communication skills

• Ability to prototype quickly and iterate fast

Good-to-Have Skills

• Experience with MLOps or model deployment

• Exposure to robotics, automation, or innovation/R&D projects

• Research papers, patents, or hackathon achievements

• Experience in GPU optimization or real-time inference

Why Join Us?

• Work on high-impact innovation projects

• Freedom to experiment and build prototypes

• Collaborative and fast-moving environment

• Chance to lead a team and shape AI/ML strategy

Read more
Indian private sector bank
Indian private sector bank
Agency job
via Pluginlive by Harsha Saggi
Mumbai
3 - 7 yrs
₹10L - ₹30L / yr
skill iconJava
Microservices
Spring
RESTful APIs
API

Experience: 3-10 Years


Qualification- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)

Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)


Roles and Responsibilities:

  • Must have experience in Microservice architecture with the ability to collaborate effectively with team members and build positive working relationships.
  • Design and build and deploy APIs to meet business requirements.
  • High level of commitment to business satisfaction and agility.
  • Strong work ethic and a passion for the role, with a positive attitude and a willingness to learn.
  • Communicate effectively with the tech lead to thoroughly understand the requirements and highlight any blockers immediately.
  • Handle programming and software development, including requirement gathering, bug fixing, testing, documenting, and implementation.
  • Work in an agile environment to deliver high-quality solutions.
  • Understand and implement Security, Logging, Auditing, Policy Management, and Performance Monitoring.
  • Familiarity with relational databases (E.g.: Oracle), non-relational databases (E.g.: MongoDB), MSK Kafka, Docker, Kubernetes, and CICD Technologies (Jenkins, GitHub, Maven)
Read more
Hyderabad
2 - 4 yrs
₹3.4L - ₹5.6L / yr
Email Marketing
Social Media Optimization (SMO)
Social Media Marketing (SMM)
Lead Generation
B2B Marketing
+1 more

As a Senior Marketing Executive, you will be at the forefront of our marketing efforts. Your

responsibilities will include:

● Developing and executing comprehensive, multi-channel marketing campaigns to drive

lead generation and customer acquisition, more than mere campaign management.

● Managing our digital presence across various platforms, including our website, social

media channels, and email marketing efforts.

● Crafting compelling content, such as blog posts, case studies, white papers, and

webinars, to engage our target audience and build thought leadership.

● Optimizing our marketing automation and lead nurturing processes through our CRM and

marketing automation tools.

● Monitoring and analyzing key marketing metrics to measure campaign performance and

identify areas for improvement.

● Collaborating closely with our sales team to ensure a seamless transition of leads and to

align marketing and sales strategies.

● Staying ahead of the curve on the latest SaaS marketing trends and best practices to

keep our strategies fresh and effective.

What We're Looking For:

● A bachelor's degree in Marketing, Business Administration, or a related field.

● A minimum of 3-5 years of marketing experience, with a proven track record of success in

a B2B SaaS environment.

● Hands-on experience with marketing automation platforms (e.g., HubSpot, Marketo) and

CRM software (e.g., Salesforce).

● A strong understanding of digital marketing channels, including SEO, SEM, content

marketing, and social media.

● Excellent written and verbal communication skills, with a knack for creating engaging and

persuasive content.

● An analytical mindset with the ability to interpret data, generate insights, and make data-

driven decisions.

● A proactive and collaborative team player who is eager to learn and contribute to a fast-

growing company.

Why You'll Love Working at Karya.cloud:


● Make a Real Impact: See your ideas come to life and directly contribute to the growth

and success of a promising SaaS company.

● A Culture of Innovation: We foster a creative and collaborative environment where new

ideas are celebrated and encouraged.

● Career Growth: We are committed to the professional development of our team

members and offer ample opportunities for advancement.

● Competitive Compensation: We offer a competitive salary, performance-based

bonuses, and a comprehensive benefits package.

Ready to take the next step in your marketing career?

If you're a passionate and results-oriented marketer who's ready for a new challenge, we'd love

to hear from you.

Read more
Remote only
1 - 4 yrs
₹7L - ₹9L / yr
skill iconReact.js
Data Structures
skill iconJavascript

Are you a software developer who possesses magical React skills? Do you enjoy crafting intuitive, responsive, and scalable user interfaces? If so, we want you to join our team at Portle!

As a software engineer at Portle, you will have the opportunity to:

  • Work on challenging problems everyday
  • Design and develop excellent user experiences using React
  • Collaborate with other engineers to ensure that our codebase is scalable, maintainable, and easily readable
  • Learn to balance the creation of tech debt with delivering business requirements
  • Understand complex problems, break them down into smaller ones, and solve each modularly

We are looking for someone with the following profile:

  • Expertise in data structures and algorithms (extremely important)
  • Strong proficiency in HTML, CSS, and JavaScript
  • Experience with React and its latest features, such as hooks
  • Excellent communication skills and the ability to work in an unstructured startup environment

At Portle, we value self-motivated individuals who do not need supervision to perform at their peak levels. We're looking for someone who's passionate about React and loves to wield its magic to create amazing software. If you're a React Sorcerer who's ready to take on a new challenge, we want to hear from you! Apply today and let us see your sorcery in action!

Read more
Benison Technologies
at Benison Technologies
3 recruiters
Kiranpreet Kaur
Posted by Kiranpreet Kaur
Bengaluru (Bangalore)
3 - 10 yrs
₹10L - ₹30L / yr
skill iconC++
Linux kernel
IPsec
GRE
VLAN
+3 more

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

 

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

 

What you will be working on: 

  • You will be working on the next generation network security products, on various public clouds. 
  • In addition to development, you will also get your hands involved in the architectural changes while fixing the legacy issues. 
  • Planning, designing, integration for network security platforms. 
  • Key contributor for developing product strategies and features. 
  • You will work on hardcore data networking/forwarding areas while acquiring in depth knowledge in DPDK and VPP. 

 

Here are some technical skills required:  

  • Programming languages : C/C++ 
  • Work exp on DPDK and packet forwarding area. 
  • Good understanding of Linux Kernel, Networking stack in the kernel. 
  • Exposure to clouds like AWS, GCP is a big plus. 
  • Understanding/Exposure to VPP is a big plus. 
  • Strong in packet forwarding, Tunneling (IPsec, GRE, VxLAN) etc. 

 

What we expect from you:  

  • 2+ years of relevant experience 
  • Design, Develop & test the various features in dpdk, VPP based system Interact with the customer to help in defining the features, execute and deliver them 
  • Mentor the junior team members. 
  • Participate in code-reviews and ensure the quality of deliverables. 

 

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

 

Work Culture and Benefits    

  • Competitive salary and benefits package  
    (H1-B which means a chance to work onsite out of India)   
  • A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary. 
  • Opportunity to work with cutting-edge & challenging technologies including legacy tech. 
  • Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.   
  • Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   
  • Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
  • Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
  • And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

 

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

Read more
Team Pumpkin
at Team Pumpkin
3 recruiters
Ruchi  Shrivastava
Posted by Ruchi Shrivastava
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹5L / yr
Shopify
AJAX
skill iconProgramming
PFB the JD:
 
Greetings from Team Pumpkin, THE JOB LOCATION IS KALYAN NAGAR,BANGALORE.
 
Please find the below JD:
 
Company Profile:
 
 
We are a digital agency creating a new channel for Sales and Brand building by crafting winning strategies & executing innovative projects on the internet. We deliver measurable results with our bouquet of online services which includes
 
1. Digital Strategy Consulting
 
2. Social Media Management
 
3. Custom Web Development
 
4. Search Engine Optimization
 
5. Analytics and Research
 
If interested please share your resume along with the following details:
 
1) Current CTC -
 
2) Expected CTC-
 
3) Notice Period -
 
JD:
  • Strong knowledge of liquid programming language
  • Generate custom tailored Shopify theme and altering pre existing template.
  • Act as Shopify expert, specializing in all facets of the ecommerce platform.
  • Strong hands to Install & Customize new Shopify theme.
  • Clear concept of HTML5, CSS3, javascript/Jquery.
  • Knowledge in other ecommerce platform like Magento, woocommerce, BigCommerce will be preferred.
  • Strong hands to Install & Customize new Shopify theme.
  • Work experience on version control and source code management like GIT, Bitbucket.
  • Strong ability in analysing and fixing bugs.
  • Candidates should be Confident, self -motivated, who work well in team environments.
  • Must be able to work with tight deadlines.
  • Excellent communication skills required.
  • Responsible for the development of the Shopify Plus platform, themes, liquid programming language and corresponding apps.
Read more
JS TechAlliance Consulting Pvt Ltd.
Shivani Patil
Posted by Shivani Patil
Indore
0 - 2 yrs
₹0L - ₹1L / yr
Software Testing (QA)
manual testing
JIRA
Dear Candidate , The JS TechAlliance is looking for Expert Software Testing/QA Engineer. Basically, the candidate should have strong skills in Mobile App Testing with Manual & Automation tools. This QA Engineer position will be responsible to add content, improve our product and continue to produce quality while maintaining our production release sprints. Criteria Job Location : Indore, Vijay Nagar Job Time : 10-12 hours (UK Time Jone) Joining : Immediate Prefer Male candidate only** Communication skill should be good** Salary : open (Depend on Interview performance Roles & Responsibilities Develop and manage test plan and test case creation based on user stories Identify and encourage test process automation opportunities Key member of efficient agile team performing testing and validation in two week sprint intervals Assist development in issue analysis/debugging, preparing test environment, etc as needed Education: BA/BS in computer engineering or related field preferred, but not required Training in Software Testing Strong knowledge with manual & automation tools Experience: 6 months to 1 year software testing experience Experience with Test Automation Tools Good knowledge of the software testing lifecycle (STLC) and the process tools. Ability to analyze problems and provide clear recommendations Strong customer service skills and communication skills Experience with Jira, Jmeter and git Experience in working with remote teams Experience in supporting technology products to the messenger Detail oriented, with focus on quality Experience working in agile environment Good knowledge of software quality assurance and defining quality strategies for projects and client engagements. Good knowledge of release management. Proficient in Black Box Testing, Functional Testing, Integration Testing, System Testing, Regression Testing Discovering Defects & finding resolution in coordination with Development teams Understanding of Priority and Severity of a Defect Possess good communication, analytical, logical and problem-solving skills Ability to anticipate issues and formulate remedial actions. Sound interpersonal and team working skills If you are interested for the position send updated resume on [email protected] or call on 0731-4049100 . Company Address : JS TechAlliance Pvt Ltd. Plot No.- 117, Scheme No.- 53 Ratanlok Colony, Vijay Nagar, Indore, MP Landmark- Near Medanta Hospital & Hotel Orange Lilly We’re looking forward to meeting with you Regards HR
Read more
Skills Alpha
at Skills Alpha
2 recruiters
Jaideep Kewalramani
Posted by Jaideep Kewalramani
Pune
1 - 3 yrs
₹2L - ₹5L / yr
English Proficiency
Secondary Research
Communication Skills
MS-PowerPoint
Skills Alpha is an AI powered Skill Management platform. We have re-imagined the entire skilling continuum to include employee aspirations, driving alignment with the organization goals, acquiring skills in a multi dimensional model (goes beyond just learning) and ends with augmenting value to the organization through social learning and community collaboration. This is a multi-stakeholder platform that essentially gives control to the employee to manage their career growth and skilling journey.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos