Sr Support Engineer L-2

Job Title: Growth Associate - International Markets

Department: Founder's Office

Reports To: Founder & Managing Director

Location: Mumbai

Employment Type: Full-time

Experience Level: 1 years +

The Growth Associate - International Markets will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.

Key Responsibilities

Strategic Growth Planning (30%)

• Develop and execute comprehensive growth strategies aligned with company vision
• Identify new market opportunities and business verticals for expansion
• Create and monitor KPIs for sales, marketing, and delivery performance
• Conduct market analysis and competitive intelligence to inform strategic decisions
• Collaborate with founders on long-term business planning and goal setting
• Drive digital transformation initiatives across all business functions

Sales Leadership & Revenue Growth (35%)

• Lead sales strategy development and execution across all product lines
• Manage and optimize the complete sales funnel from lead generation to closure
• Develop pricing strategies and negotiate high-value enterprise deals
• Build and maintain relationships with key clients and stakeholders
• Establish channel partnerships and strategic alliances
• Implement sales methodologies and processes to improve conversion rates
• Manage sales team performance and provide strategic guidance
• Target: Achieve 40%+ year-over-year revenue growth

Marketing & Brand Development (20%)

• Develop integrated marketing strategies across digital and traditional channels
• Lead brand positioning and messaging for all product offerings
• Oversee content marketing, thought leadership, and industry presence
• Manage marketing budget allocation and ROI optimization
• Drive demand generation and lead qualification processes
• Establish AXS as a thought leader in AI, fintech, and customer experience domains
• Coordinate participation in industry events, conferences, and trade shows

Delivery Excellence & Customer Success (15%)

• Ensure delivery quality and customer satisfaction across all engagements
• Implement standardized delivery methodologies and best practices
• Monitor project profitability and resource utilization
• Drive customer retention and expansion strategies
• Establish customer success metrics and feedback loops
• Collaborate with technical teams to ensure solution quality and innovation

Required Qualifications

Education & Experience

• Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
• Experience: 1 years+ in growth roles within technology/consulting companies
• Industry: Prior experience in B2B technology, fintech, or professional services
• Leadership: Minimum 1 years managing cross-functional teams

Core Competencies

• Strategic Thinking: Proven ability to develop and execute growth strategies
• Sales Excellence: Track record of achieving 30%+ growth targets consistently
• Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
• Analytical Skills: Strong data analysis and business intelligence capabilities
• Leadership: Experience leading teams of 10+ members across multiple functions
• Communication: Exceptional presentation and stakeholder management skills

Technical Knowledge

• Understanding of AI/ML, fintech, and digital transformation landscapes
• Experience with CRM systems, marketing automation, and analytics tools
• Knowledge of enterprise sales cycles and complex solution selling
• Familiarity with project delivery methodologies (Agile/Waterfall)

Preferred Qualifications

Industry Experience

• Previous experience in AI/ML, fintech, or customer experience domains
• Background in consulting or professional services
• Experience with government and large enterprise sales
• International business development experience

Achievements

• Demonstrated success in scaling businesses
• Experience in new market entry and product launches
• Track record of building high-performing teams from scratch
• Recognition in industry forums or publications

JOB DETAILS:

* Job Title: Regional Sales Manager (USA)

* Industry: SAAS Industry

* Salary: Best in Industry

* Experience: 5 -10 years

* Location: USA

* Work Mode: WFH

* Working Day: 5

Required Skills: Data Analysis, Analytical thinking, Proficiency in CRM tools, Cross functional collaboration, Problem Solving & Decision Making

Criteria:

Need Native USA candidates ONLY.

Candidate must be from a B2B SaaS / Hospitality Tech (Hotel Tech) background.

Candidate must have 5–10 years of relevant sales experience in SaaS or hospitality technology.

Candidate must have strong team management experience, handling BDMs and Telesales teams.

Candidate must have proven ownership of regional revenue targets, pipeline management, and MRR growth.

Candidate must have strong knowledge of the USA hospitality market and enterprise hotel sales.

Candidate should be proficient in English (mandatory).

Candidate should be open to frequent travel across regions.

Candidate must be good with numbers, including revenue analysis, forecasting, pipeline metrics, and target tracking

Candidate must have hands-on experience with CRM tools; HubSpot experience is strongly preferred.

Description

About the Role:-

We are seeking a high-performing Regional Sales Manager (RSM) to lead and scale our sales operations in USA.

This role is responsible for driving revenue growth, expanding market presence, managing sales teams, and ensuring customer success within the hospitality sector.

Key Responsibilities:-

1. Sales Leadership & Team Management

• Lead and manage BDMs and Telesales teams
• Ensure achievement of 100%+ monthly and quarterly targets
• Conduct weekly coaching, reviews, and performance tracking
• Oversee hiring, onboarding, and training
• Ensure 100% CRM (HubSpot) compliance

2. Revenue & Target Achievement

• Deliver regional targets across new properties, licenses, and LTV
• Drive growth in ARPA and MRR
• Maintain a 3× healthy sales pipeline

3. Customer Retention & Account Growth

• Minimize churn and maximize customer satisfaction
• Build strong relationships with hotel owners, GMs, and key decision-makers
• Collaborate with Implementation & Support teams for seamless onboarding

4. Market Expansion & Enterprise Sales

• Expand YCS presence across key regions in USA.
• Close enterprise and multi-property hotel group deals (5+ properties)
• Build partnerships with hotel associations and tourism bodies
• Lead events, webinars, and roadshows

5. Internal Collaboration & Operations

• Provide accurate weekly and monthly sales forecasts
• Share market insights with Product, Marketing, and Support teams
• Ensure timely reporting and compliance with internal processes.

Key Competencies:-

• Sales Leadership & Team Management – Ability to lead, coach, and drive a high-performing sales team to exceed targets.
• Strategic Pipeline & Revenue Execution-– Strong skills in pipeline management, forecasting, and delivering consistent revenue growth.
• SaaS & Hospitality Market Expertise - Deep understanding of SaaS sales and the USA a hospitality ecosystem.
• Enterprise Sales & Negotiation – Proven capability to close multi-property deals and handle complex negotiations
• Customer Retention & Relationship Management– Strong focus on reducing churn and building long-term partnerships with key decision-makers.

Key Requirements:-

• 5–10 years of experience in SaaS, B2B, or Hospitality Tech sales
• Proven experience in managing sales teams and exceeding targets
• Strong understanding of the USA hospitality market
• Excellent communication and negotiation skills
• Hands-on experience with CRM tools (HubSpot preferred)
• Willingness to travel across regions as required

Position: Senior OT Cybersecurity Engineer

Location: Bellandur, Bangalore

Type: 6 -12 months Contract

Exp : 5-10 years 

Work Hours: Monday to Friday

🔹 Experience

• 5–7 Years Total Experience
• Minimum 2+ years in OT/IACS Cybersecurity

🔹 Work Timings

• 01:30 PM – 10:30 PM IST

🔹 Role Summary

The OT Cybersecurity Engineer plays a key role in securing Operational Technology (OT) and Industrial Control Systems (IACS) environments. This role contributes to secure-by-design architectures, cybersecurity frameworks, and enterprise-level risk management, supporting Chevron’s global cybersecurity strategy.

🔹 Key Responsibilities

• Support OT/IACS cybersecurity initiatives & programs
• Design & review secure OT network architectures and data flows
• Define secure-by-design standards & guardrails
• Work with protocols, ports, applications, and services security
• Apply frameworks like:
• NIST 800-53 / 82
• IEC 62443
• MITRE ATT&CK / D3FEND
• Collaborate across enterprise IT, digital platforms, and OT business units
• Perform risk assessments, vulnerability analysis & mitigation planning

🔹 Required Qualifications

🎓 Education

• Bachelor’s/Master’s in:
• IT / Computer Science / Engineering / STEM (Preferred)

📜 Certifications (Preferred)

• GISCP, GCIP, CISSP
• OT/IACS vendor-specific certifications
• SAFe / Agile certifications (Nice to have)

🔹 Required Experience

• 2+ years in OT/ICS Cybersecurity
• Hands-on exposure to:
• Critical infrastructure (Energy/Oil & Gas preferred)
• OT environments & control systems

🔹 Core Skills (Main 6–7 Skills)

• OT/IACS Cybersecurity
• Secure Network Architecture (OT)
• NIST / IEC Frameworks
• SCADA & IIoT Security
• Vulnerability Assessment (Nessus, Nmap)
• Risk Management & Mitigation
• Threat Analysis (MITRE ATT&CK)

🔹 Preferred Skills

• Experience with:
• SCADA / IIoT / Cloud-integrated OT systems
• Big Data & OT integration
• Security architecture design & implementation
• Vulnerability scanning (Passive & Active)
• Strong understanding of:
• Threats, exploits, attack paths in OT
• Strong communication & stakeholder management
• Leadership & enterprise-level influence
• Root cause analysis & problem-solving 

#HiringAlert

We are looking "Java Fullstack Developer" for Reputed Client @ Chennai Permanent Role.

Experience: 2 - 5 Yrs

Responsibilities:

• Strong fundamentals – OOPS concepts, Exception Handling, Coding Standards, Logging

• Proven skills in Java, Spring, Spring MVC, Hibernate, Spring boot, Microservices, REST webservices, Java Script, JQuery, Angular, HTML5, CSS, Bootstrap, Spring Security, Oracle, PL/SQL, Ant, Maven, Log4J

• Strong experience in object-oriented design and development

• Designed and developed web applications using Spring framework - preferably Spring boot

• Experience in developing REST services using Spring framework

• Experience in Hibernate - JPA Annotations

• Experience in Angular, CSS, HTML5 and UI designing

• Developed scheduler jobs using Quartz framework

• Knowledge in unit testing frameworks – preferably JUnit

• Good understanding of RDBMS concepts and experience in SQL

Qualifications:

• Graduation / Post Graduation in Science / Engineering

• 6 to 8 years of strong development experience in Java both in Client side & Server-Side frameworks.

• Knowledge in Agile methodologies

• Experience in Oracle/SQL database

• Apache Tomcat. Monitoring and tuning application servers

• Exposure to ETL tools

• Knowledge in continuous integration systems

• Git version control system

• Must have worked on a large-scale product development effort and has experience working with geographically dispersed teams.

• Collaborate with SME, product managers and other members of the project team in requirements specification and detailed engineering analysis.

• Lead technical design, development and delivery of the product

• Should be willing to contribute 100% of time coding

• Review code and maintain the code quality

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

At least 3 years' experience as a Node.js developer.

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in MongoDB and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

Job Description:-

In this role, you will be an integral part of our team responsible for developing and maintaining new applications that support assessment systems. This is a unique opportunity to contribute to an important regional initiative.

Role Responsibilities:

Analysis and Design: Collaborate with stakeholders and the Application Systems team to deeply understand application requirements. Develop technical design documents following business standards.

Programming and Testing: Actively engage in application programming to meet business requirements. Conduct unit testing and assist in functional, load, and user acceptance testing when needed.

Project Review and Enhancement: Review ongoing projects and provide valuable recommendations for improvement. Be open to assisting in related tasks as directed by the line Manager.

The Successful Applicant

To excel in this role, you should possess the following qualifications and skills:

Java Expertise: Strong experience in Java Application Design, Coding, and Implementation.

Front-End Development: Excellent skills in front-end development using Angular 10, Bootstrap, and Typescript.

Technology Stack: Proficiency in Java, Spring Suite, Hibernate, PostgreSQL, Docker, Kubernetes, Rest APIs, and Micro-services is highly desirable.

Agile Methodologies: Familiarity with Agile development methodologies, including refactoring, TDD, and continuous integration.

Client Interaction: Exceptional client-facing and presentation capabilities.

Team Collaboration: Ability to work effectively both autonomously and within a team.

If you are a skilled Full-stack developer passionate about creating innovative solutions and meet the above-mentioned qualifications, we invite you to apply for this exciting opportunity.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you believe you fit this position.

• 5-7+ years of commercial Java development experience
• Experience with well known Open Source frameworks/libraries, like Spring Boot
• Work experience with Docker
• Microservice experience
• Experience with AWS like ECS, Lambda, SQS, RDS, Kinesis streams
• Familiar with iterative development
• Upper-intermediate level of English
• Solid understanding of communication and network protocols (TCP/IP, HTTP).
• At ease with Unix/Linux
• Excellent analytical and debugging skills
• Familiar with both SQL and noSQL databases (MySQL, DynamoDB, Memcached, Redis)
• Practical experience with scaling applications to big user numbers is a plus
• Experience with other programming languages is a plus.