Sr Support Engineer L-2

Job Title: SRE Lead Engineer

Location: Hyderabad, India

Company: Client of Options Executive Search, AI Saas Product Development Company

We are seeking a DevOps / SRE Lead Engineer to architect and scale our client's multi-tenant SaaS platform with AI/ML at the core..

Our client, a fast-growing AI-powered SaaS company in the FinTech space, is looking for a Site Reliability Engineering (SRE) Lead Engineer to join their dynamic team. This is an opportunity to design and operate large-scale SaaS systems that integrate cutting-edge AI/ML capabilities.

About the Role

As the SRE Lead Engineer, you will be responsible for architecting, building, and maintaining infrastructure that powers a multi-tenant SaaS platform. You’ll drive reliability, scalability, and security, while supporting AI/ML pipelines in production. This is a hands-on role with significant ownership, requiring both technical depth and leadership in site reliability practices.

Key Responsibilities

• Architect, design, and deploy end-to-end infrastructure for large-scale, microservices-based SaaS platforms.
• Ensure system reliability, scalability, and security for AI/ML model integrations and data pipelines.
• Automate environment provisioning and management using Terraform in AWS (EKS-focused).
• Implement full-stack observability across applications, networks, and operating systems.
• Lead incident management and participate in 24/7 on-call rotation.
• Optimize SaaS reliability while enabling REST APIs, SSO integrations (Okta/Auth0), and cloud data services (RDS/MySQL, Elasticsearch).
• Define and maintain backup and disaster recovery for critical workloads.

Required Skills & Experience

• 8+ years in SRE/DevOps roles, managing enterprise SaaS applications in production.
• Minimum 1 year experience with AI/ML infrastructure or model-serving environments.
• Strong expertise in AWS cloud, particularly EKS, container orchestration, and Kubernetes.
• Hands-on experience with Infrastructure as Code (Terraform), Docker, and scripting (Python, Bash).
• Solid Linux OS and networking fundamentals.
• Experience in monitoring and observability with ELK, CloudWatch, or similar tools.
• Strong track record with microservices, REST APIs, SSO, and cloud databases.

Nice-to-Have Skills

• Experience with MLOps and AI/ML pipeline observability.
• Cost optimization and security hardening in multi-tenant SaaS.
• Prior exposure to FinTech or enterprise finance solutions.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• AWS Certified Solutions Architect (strongly preferred).
• Experience in early-stage or high-growth startups is an advantage.

Why Join?

• Be at the forefront of AI/ML-powered SaaS innovation in FinTech.
• Work with a high-energy, entrepreneurial team building next-gen infrastructure.
• Take ownership of mission-critical reliability challenges.
• Grow your career in an environment that values impact, adaptability, and innovation.

If you’re passionate about building secure, scalable, and intelligent platforms, we’d love to hear from you. Apply now to be part of our client’s journey in redefining enterprise finance operations.

Job Title: Full Stack Developer

Experience- 3+ years

Location: Remote

Notice Period: Immediate Joiner Preferred

Job Description:

Responsibilities:

• Design, develop, and maintain full-stack applications using Python (FastAPI), Node.js, and React.
• Create and optimize RESTful APIs and backend services.
• Work with PostgreSQL to design efficient data models and write complex SQL queries.
• Develop responsive and interactive front-end components using React.
• Collaborate with team members using Git for version control and code reviews.
• Debug, troubleshoot, and enhance existing applications for better performance and user experience.
• 
  

Requirements:

• 3 years of experience in full-stack development or a similar role.
• Strong proficiency in Python with hands-on experience in FastAPI.
• Solid front-end development experience using React.
• Experience developing backend services with Node.js.
• Proficiency in PostgreSQL, including writing efficient SQL queries.
• Familiarity with Git for version control and collaborative development.
• Good communication and problem-solving skills.

Role: Accounts Executive

Location: Telibandha, Raipur 

_*Job Responsibilities:*_

-Booking of Sales and Purchase Order

-Banking duties, collection of OS

-Making of MIS Report

-Proactively involved in admin related tasks

-Vendor/Customer Handling

_*Required Experience:*_

-2+ years of experience in Accounting (Support)

-Candidates from Transportation/Logistics/Trading are preferred

• Strong experience working with tools and platforms like Helm charts, Circle CI, Jenkins,
• and/or Codefresh
• Excellent knowledge of AWS offerings around Cloud and DevOps
• Strong expertise in containerization platforms like Docker and container orchestration platforms like Kubernetes & Rancher
• Should be familiar with leading Infrastructure as Code tools such as Terraform, CloudFormation, etc.
• Strong experience in Python, Shell Scripting, Ansible, and Terraform
• Good command over monitoring tools like Datadog, Zabbix, Elk, Grafana, CloudWatch, Stackdriver, Prometheus, JFrog, Nagios, etc.
• Experience with Linux/Unix systems administration.

What you'll do?

●    Develop on server-side cloud software using a serverless approach (AWS).

●    Work hands-on on bringing to life IoT and Edge architectures and applications

●    Work with teams on delivering key features and performance targets.

Who You Are?

●    Passionate individual who loves to develop scalable backend

●    Strong programming capabilities

●    Understanding of cloud architecture and protocols.

●    Clear thought process, believe in simplifying rather than complicating

●    Argue and fight over opinions. Believe in always choosing the best

You Should Have

●    Experience on NoSQL Databases and designing REST API.

●    Strong fundamentals of Data structure and algorithm.

●    Done related projects during graduation/post-graduation.

●    Experience on AWS, AWS Lambda, AWS IoT Core, AWS Cloud Watch is a big plus.

Proficiency in Python 

• Connecting with a minimum of 80 working professionals (prospective students) each day from the leads/database present on lead-squared CRM
• Generating a pool of prospects by identifying the need for upskilling depending on the student’s area of interest
• Helping prospective students with detailed information about the programs offered through phone or video counseling & create a strong pipeline
• Ensure to meet daily deliverables & achieve weekly/monthly enrolment target.

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience.

• The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude
• The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiencies in product management using their product expertise.

The Product Owner will work with business groups:

• To understand demand
• Collaborate with the business to develop detailed requirements
• High-level design and technical architecture
• They will also lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
• Managing integration across the platform is also a key role

This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well; including:

• Owning reporting and analytics on product work,
• Establishing and maintaining metrics to measure the performance of work,
• Creating and sustaining relationships with other organizations (IT, industry teams, etc.),
• Facilitating working sessions/steering committees to drive performance and
• Communicating directly with Senior Leaders from different areas of the organization.

The position also serves:

• To define scope and benefits
• Create user stories
• Develop a roadmap
• Track budget performance
• Validate IT related design and development work
• Partner with the business to ensure end-user acceptance testing
• Monitor an initiative post-launch to ensure benefit realization.

Additional job duties/responsibilities may include but are not limited to:

• Identify and ability to negotiate with Vendors for IT Sub-contracting
• Working closely with key stakeholders and internal partners throughout the organization to gather requirements
• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
• Developing & conveying the vision of what is to be built
• Acting as the key product feature decision-maker., maximizing the value of the product
• Communication of product backlog priorities
• Handoff of development-ready stories to the development team
• Assisting with the elaboration of epics, themes, and features into user stories that are small enough, or granular enough, to be achieved in a single sprint
• Decisions on release dates and content
• Participating in daily scrum, as needed
• Participating in sprint planning meetings, reveals, and retrospectives – inspecting the product progress at the end of every sprint to accept or reject the work that has been done by the development team
• Acting as the voice of the team, communicating status to stakeholders and internal partners

Basic Qualifications

• Four year Bachelor’s degree preferably in marketing, computer science, information systems, engineering, or related field
• 5+ years experience as a product owner
• 5+ years experience leading a technical team while simultaneously managing multiple projects
• 3+ years experience with the Agile methodology

Top candidates will also have:

• Salesforce development experience
• Salesforce Sales & Service Cloud experience
• Demonstrated ability to communicate to ensure a team’s success
• Strong accountability planning/organization and teamwork
• Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
• Knowledge of the software development lifecycle
• Background in Information Technology

• Bachelor’s degree in Computer Science, Software Engineering, or a related discipline
• 4+ years experience working in an IT environment
• 4+ years of Object-oriented design, functional programming
• Node JS API Development (Firebase API development is a plus)
• Angular or VUE or React JS Front end Development (VUE Js Experience is a plus)
• HTML / CSS responsive development
• Experience using any database
• Experience developing in an Agile / SCRUM Environment
• Experience developing mission-critical applications
• Strong business and technical acumen
• Excellent verbal and written communication skills