Sr Support Engineer L-2

Role & Responsibilities

As a Staff Engineer at Locus, you will play a critical role in defining and driving our backend architecture as we scale globally. You’ll own key systems that handle high volumes of data and transactions, ensuring performance, reliability, and maintainability across distributed environments.

Key Responsibilities-

• Own one or more core applications end-to-end, ensuring reliability, performance, and scalability.
• Lead the design, architecture, and development of complex, distributed systems, frameworks, and libraries aligned with Locus’s technical strategy.
• Drive engineering operational excellence by defining robust roadmaps for system reliability, observability, and performance improvements.
• Analyze and optimize existing systems for latency, throughput, and efficiency, ensuring they perform at scale.
• Collaborate cross-functionally with Product, Data, and Infrastructure teams to translate business requirements into technical deliverables.
• Mentor and guide engineers, fostering a culture of technical excellence, ownership, and continuous learning.
• Establish and uphold coding standards, conduct design and code reviews, and promote best practices across teams.
• Stay ahead of the curve on emerging technologies, frameworks, and patterns to strengthen Locus’s technology foundation.
• Contribute to hiring by identifying and attracting top-tier engineering talent.

Ideal Candidate

• Strong staff engineer profile
• Mandatory (Experience 1): Must have 9+ years in backend engineering with Java, Spring/Spring Boot, and microservices building large and schalable systems
• Mandatory (Experience 2): Must have been SDE-3 / Tech Lead / Lead SE for at least 2.5 years
• Mandatory (Tech skills 1): Strong in DSA, system design, design patterns, and problem-solving
• Mandatory (Tech skills 2): Proven experience building scalable, reliable, high-performance distributed systems
• Mandatory (Tech skills 3): Hands-on with SQL/NoSQL databases, REST/gRPC APIs, concurrency & async processing
• Mandatory (Tech skills 4): Experience in AWS/GCP, CI/CD pipelines, and observability/monitoring
• Mandatory (Communication): Excellent ability to explain complex technical concepts to varied stakeholders
• Mandatory (Company): Product companies (B2B SAAS preferred)
• Mandatory (Stability): Must have stayed for at least 2 years with each of the previous companies
• Mandatory (Education): B.Tech in computer science from Tier 1, Tier 2 colleges

Presales Engineer – Cloud & AI — Comprinno, Bangalore (3–5 yrs experience)

Role: Bridges Sales, Solution Architects, Data & AI, and Delivery teams — shaping technical solutions, driving discovery conversations, and translating customer needs into cloud/AI architectures.

Core responsibilities:

• Customer discovery workshops, cloud assessments, and migration readiness evaluations
• Cloud transformation consulting (migration, modernization, DevOps, security, DR) using AWS frameworks (MAP, WAFR, FTR)
• AI/GenAI solution consulting — identifying use cases for GenAI, AI Assistants, Agentic AI, conversational AI
• Building technical proposals, architecture diagrams, SOWs, RFP/RFI responses
• Supporting PoCs, demos, and technical validations
• Customer-facing engagement, thought leadership (blogs, webinars, case studies)
• Maintaining reusable presales assets and knowledge repositories
• Travel for customer meetings/workshops as needed

Must-have qualifications:

• Bachelor's in CS/IT/Engineering or related
• Strong AWS knowledge (compute, networking, storage, security, databases)
• Kubernetes, containerization, cloud-native architecture, DevOps, IaC (Terraform/CloudFormation)
• GenAI concepts: LLMs, prompt engineering, RAG, AI assistants, Agentic AI
• Familiarity with Bedrock, SageMaker, Amazon Q; LangChain, LangGraph, CrewAI, OpenAI/Anthropic APIs
• AWS Solutions Architect – Associate Certification (mandatory)
• Strong communication/stakeholder management

Nice-to-have: AWS specialty certs (Security, ML, Networking, DevOps Pro), compliance knowledge (ISO 27001, SOC 2, HIPAA), MBA, published thought leadership.

If you are working in a product based company then only apply.

WHO YOU ARE

To be successful in this role, you’ll need to have the following skills:

·         Love for coding: A fanatic about writing beautiful and scalable code.

·         Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.

·         Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems. 

·         Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.

·         Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact. 

KEY QUALIFICATIONS

·         BE/BTech in Computer Science or related field. 

·         Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.

KEY SKILLS

·         Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.

·         Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.

·         Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.

·         Familiar with web security, SEO, accessibility and internationalization.

Product Manager (Data & Operations)

Experience: 2+ years

Must-Have: Candidate must have prior experience in a product-based company

Role Summary

We are looking for a highly analytical Product Manager to drive business growth through data analysis, operational efficiency, and structured experimentation.

This role will focus on identifying growth opportunities, reducing operational inefficiencies, improving unit economics, and building strong reporting systems across the ecommerce and AI-led product ecosystem.

You will work closely with Engineering, Marketing, Catalog, Operations, Finance, and Data teams to ensure decisions are backed by data and execution is operationally strong.

Key ResponsibilitiesData Analysis & Business Insights

• Own end-to-end funnel analysis (Impressions → CTR → ATC → Checkout → Purchase → Repeat)
• Identify drop-offs, leakages, and revenue gaps using SQL, GA, Clevertap
• Perform cohort analysis (new vs repeat, prepaid vs COD, personalized vs non-personalized users)
• Track and improve core metrics:
• Conversion Rate
• GMV & Revenue
• AOV
• Repeat Rate
• Cancellation & RTO %
• Margin contribution
• Build and maintain weekly/monthly dashboards for leadership visibility
• Translate raw data into clear, actionable insights

Operational Excellence

• Identify operational bottlenecks impacting conversion and fulfillment
• Analyze cancellation drivers & reduce COD RTO risk
• Improve payment success rates and checkout efficiency
• Work with logistics teams to optimize delivery timelines
• Collaborate with catalog & brand teams to improve SKU performance
• Monitor inventory health, sell-through rate, and stock rotation
• Drive pricing and margin optimization initiatives

Experimentation & Performance Improvement

• Run structured A/B tests to improve funnel performance
• Define clear hypotheses, success metrics, and impact measurement
• Analyze experiment results and recommend rollouts
• Build scalable processes for experimentation cadence

Cross-Functional Execution

• Convert insights into PRDs and operational roadmaps
• Partner with engineering for sprint-based delivery
• Align marketing, catalog, and operations on metric ownership
• Ensure every feature launch has measurable business KPIs

Must-Have Skills

• Strong analytical mindset and comfort with large datasets
• Advanced Excel / Google Sheets
• Strong SQL proficiency (mandatory)
• Experience with GA, Clevertap, Mixpanel or similar tools
• Experience working on ecommerce funnels
• Understanding of unit economics (GMV, margins, CAC, LTV)
• Strong problem-solving and structured thinking

Bonus Skills

• Experience in ecommerce marketplace or D2C
• Experience working with logistics, payments, or inventory systems
• Exposure to AI-led recommendation systems
• Experience building business dashboards

What Success Looks Like (First 6 Months)

• Clear dashboard visibility across all core business metrics
• 10–15% improvement in funnel conversion
• Reduction in cancellation & RTO rates
• Improved operational turnaround time
• Data-backed roadmap prioritization

Lead modules of Software Product Development. • Development and Continuous enhancement of Product Architecture and Framework. • Catalyze the personal development plans for team management. • Managing quality and timely Project deliveries. • Collaborate with internal teams to produce strong software design and architecture. • To develop project requirement roadmaps that outline the planned features and enhancements of products, prioritizing them based on customer and business needs. • Continuous cross-functional collaboration, especially on coordination with other teams (Project Management, Implementation, Quality Assurance, etc.). • Debugging and fixing software issues in a timely manner. • Writing clean, efficient, and well-documented code

Role - Manager – Paid Search (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for a Manager – Performance Marketing In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories.

Reporting of the role - This role reports to the Director – Performance Marketing 

What your day job looks like -

● Develop strong relationships with counterparts in regional teams (Europe, U.S., Asia)

● Support the training and growth of your team

● Enforce Search best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels.

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Search campaigns

● You have a high-level knowledge of Paid Search platforms and third-party tools (AdWords, Bing, SA360, GA, SEM Rush, Editor)

● Kenshoo, Marine, Salesforce, etc is a plus

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.

Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.

Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:

• Providing service support to customers based on sales requirements.
• Offering technical support to sales engineers and customers.
• Planning and attending pending service jobs promptly.
• Responding to emergency service requests within designated timeframes.
• Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
• Performing geared-motor servicing at customer locations based on confirmed sales documentation.
• Conducting geared-motor servicing at the Service Center as per written confirmation.
• Coordinating and arranging the service of geared motors requiring off-site servicing.
• Conducting service training for customer engineers upon request from sales.
• Maintaining thorough documentation of service orders and files.
• Updating records in the system for the branch and Head Office.
• Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
• Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
• Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
• Ensuring documentation and records adhere to QMS department procedures.

Authority:

• Preparing and providing service estimates.
• Creating and signing service reports for customer review.
• Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
• Making informed decisions on the course of actions during service engagements.

Dimensions:

• Area: Responsible for all regions within the sales branch.
• Customer Value: Handling service for 250-300 customers.

Profile:

• Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
• Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
• Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.

What We Offer:

• A collaborative and transparent working environment.
• Structured employee development programs and mentoring support.
• Personalized training to ensure a smooth onboarding experience.
• Access to state-of-the-art technology and excellent working conditions.
• An organization that values energy efficiency, social responsibility, and environmental protection.