Role- Sr. Engineer Networking-(Post Sales- Implementation Team)
The purpose of the role is to implement and manage different Networking Project implementation for 22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.
Key Responsibilities:
Project Implementation as per SoW
Interact with client Project Manager and managing the implementation activities for the client
Troubleshooting L1/L2/L3 tickets and submitting the RCA.
Responsible for documentation and reporting
Presenting the appropriate solutions at customer meetings.
Keeping well informed of general technical developments, company products and services.
Maintaining accurate, up to date reporting using the company systems and providing reporting where required.
Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company.
Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.
Perform all other role-related tasks as assigned.
Key Requirements:
3 to 5 years of experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions
Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR
In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).
Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.
Implementation scenarios, configuration and troubleshooting of network related issues.
Key Skills:
Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)
Secondary Product suite- Cisco or Ruckus
It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.
Education- Open
Diploma- Any Diploma
UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization
PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)
CTC- As per the market standard
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- Contribute to engineering-wide initiatives as a member of our engineering management team.
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- Bachelor's degree in Computer Science or related technical discipline (Tier I colleges preferable).
- A track record of leading productive engineering teams.
- Successfully recruited great people to your teams.
- The ability to thrive on a high level of autonomy and responsibility.
- The desire to encourage a healthy work environment that's both supportive and challenging.
- A genuine excitement to help engineers develop new skills and advance in their careers.
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Founded by ex-Flipkart leadership and IIT alumni, Arzooo is a vertical focused e-commerce startup, digitising the Consumer Electronics value chain in India.
It started as a B2B platform empowering thousands of Consumer Durables stores with the best of pricing & product selection through its e-commerce stack and also creating a very efficient supply chain infrastructure across tier-2,3,4 towns in India. The recent foray into fintech has enabled us to empower Indian retail with a low cost, digital-first Credit alternative, which is unlocking immense scale for us
We are the largest e-comm player in India in the Electronics domain, and scaling fast towards capturing this multi-billion opportunity. With a presence in 300+ cities, we're now building a direct to consumer platform on top of our existing network of thousands of Durables stores. Through the direct to consumer platform we're taking all these stores online with Live Commerce capabilities, building appliances focused shopping experience for tier-2+ India.
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ESSENTIAL RESPONSIBILITIES
• Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.
• Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.
• Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.
• Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.
• Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.
• Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.
These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.
REQUIRED EXPERIENCE
• Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.
Experience in an MSSP or a large-scale global SOC is highly preferred.
• Experience in actively managing the lifecycle of security incidents.
• Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)
• Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.
• Experience with virtualization technologies (VMware, Microsoft Hyper-V).
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– Intrusion Detection & Prevention (IDP)
– Endpoint Detection & Response (EDR)
– Network Detection & Response (NDR)
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– Scripting in Python, Bash, PowerShell
• Experience in regulated environments such as HIPAA or PCI preferred.
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• Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.
PREFERRED CERTIFICATIONS
• CISSP – Certified Information Systems Security Professional
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• CEH – Certified Ethical Hacker
• GSEC – SANS GIAC Security Essentials
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That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.
Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/
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