Sr. Network Engineer

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are looking for an ambitious and dynamic SR. Business Development Associate to drive the growth and success of our online higher education programs. The ideal candidate will be responsible for identifying new business opportunities, forming strategic partnerships, and expanding companies’s market presence in the education sector. This role demands strong communication skills, the ability to build relationships with educational institutions, and a deep understanding of the online education landscape.

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges, and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attendingevents, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners, and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and demonstrations to prospective clients.

o Negotiate contracts and agreements with institutions and partners, ensuring mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship management, and upselling opportunities.

 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with companies’s growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer support) to ensure alignment between business objectives and educational offerings.

 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell companie’s services.

 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities, pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends, customer feedback, and competitor activities.

 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously improve the business development process.

Hi Kirti,

Job Title: Data Analytics Engineer

Experience: 3 to 6 years

 Location: Gurgaon (Hybrid)

Employment Type: Full-time

Job Description: 

We are seeking a highly skilled Data Analytics Engineer with expertise in Qlik Replicate, Qlik Compose, and Data Warehousing to build and maintain robust data pipelines. The ideal candidate will have hands-on experience with Change Data Capture (CDC) pipelines from various sources, an understanding of Bronze, Silver, and Gold data layers, SQL querying for data warehouses like Amazon Redshift, and experience with Data Lakes using S3. A foundational understanding of Apache Parquet and Python is also desirable. 

Key Responsibilities: 

1. Data Pipeline Development & Maintenance 

• Design, develop, and maintain ETL/ELT pipelines using Qlik Replicate and Qlik Compose. 
• Ensure seamless data replication and transformation across multiple systems. 
• Implement and optimize CDC-based data pipelines from various source systems. 

2. Data Layering & Warehouse Management 

• Implement Bronze, Silver, and Gold layer architectures to optimize data workflows. 
• Design and manage data pipelines for structured and unstructured data. 
• Ensure data integrity and quality within Redshift and other analytical data stores. 

3. Database Management & SQL Development 

• Write, optimize, and troubleshoot complex SQL queries for data warehouses like Redshift. 
• Design and implement data models that support business intelligence and analytics use cases. 

4. Data Lakes & Storage Optimization 

• Work with AWS S3-based Data Lakes to store and manage large-scale datasets. 
• Optimize data ingestion and retrieval using Apache Parquet. 

5. Data Integration & Automation 

• Integrate diverse data sources into a centralized analytics platform. 
• Automate workflows to improve efficiency and reduce manual effort. 
• Leverage Python for scripting, automation, and data manipulation where necessary. 

6. Performance Optimization & Monitoring 

• Monitor data pipelines for failures and implement recovery strategies. 
• Optimize data flows for better performance, scalability, and cost-effectiveness. 
• Troubleshoot and resolve ETL and data replication issues proactively. 

Technical Expertise Required: 

• 3 to 6 years of experience in Data Engineering, ETL Development, or related roles. 
• Hands-on experience with Qlik Replicate & Qlik Compose for data integration. 
• Strong SQL expertise, with experience in writing and optimizing queries for Redshift. 
• Experience working with Bronze, Silver, and Gold layer architectures. 
• Knowledge of Change Data Capture (CDC) pipelines from multiple sources. 
• Experience working with AWS S3 Data Lakes. 
• Experience working with Apache Parquet for data storage optimization. 
• Basic understanding of Python for automation and data processing. 
• Experience in cloud-based data architectures (AWS, Azure, GCP) is a plus. 
• Strong analytical and problem-solving skills. 
• Ability to work in a fast-paced, agile environment. 

Preferred Qualifications: 

• Experience in performance tuning and cost optimization in Redshift. 
• Familiarity with big data technologies such as Spark or Hadoop. 
• Understanding of data governance and security best practices. 
• Exposure to data visualization tools such as Qlik Sense, Tableau, or Power BI. 

LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.

Responsibilities:

• Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
• Develop a trusted advisory relationship with client stakeholders, executive sponsors and
• Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
• Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
• Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude

Requirements:

• Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
• 4 - 7 years of experience in enterprise or business development in a technology company
• Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
• Expertise to work on executive presentations, advanced CRM and other sales & marketing-focused automation tools is a plus
• Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• A confident and dynamic working persona, which can bring fun to the team, and sense of humour, is a plus
• Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target-based sales

We are looking for Android Developer for one of the leading RealTech startup in Pune.

Role - Android Developer (Kotlin)

Experience - 2+ years

Location - Pune

About the Company :-

A leading realtech company based in Pune looking to hire below position in their existing Android team

Job Description :-

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities :-

Translate designs and wireframes into high quality code. 

Design, build, and maintain high performance, reusable, and reliable code

Ensure the best possible performance, quality, and responsiveness of the application

Identify and correct bottlenecks and fix bugs

Help maintain code quality, organization, and automatization

Continuously discover, evaluate, and implement new technologies to maximise development efficiency.

Requirements

Skills -

2 to 5 years of Kotlin experience is a must have.

Should have knowledge of working on Social Media apps.

Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

Familiarity with RESTful APIs to connect Android applications to back-end services

Strong knowledge of Android UI design principles, patterns, and best practices

Experience with offline storage, threading, and performance tuning

Ability to design applications around natural user interfaces, such as "touch"

Familiarity with the use of additional sensors, such as gyroscopes and accelerometers

Knowledge of the open-source Android ecosystem and the libraries available for common tasks

Ability to understand business requirements and translate them into technical requirements

Familiarity with cloud message APIs and push notification

A knack for benchmarking and optimisation

Understanding of Google's Android design principles and interface guidelines

Proficient understanding of code versioning tools, such as Git

Familiarity with continuous integration

Job description – Information Security (Network)

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• As part of the company cyber security consulting team, individual’s primary role would be to work with ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates etc.
• Will assist in development of proposals by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 3-5 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Good understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to assist in value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management