Sr Network Engineer

Roles and Responsibilities: 

1. Online Catalog Management 

Ensure menu and product catalog hygiene across all e-commerce platforms. Update product listings, descriptions, pricing, and availability. 

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations 

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart, Blinkit, and others. 

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies. 

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization 

Meet and exceed sales targets through data-driven strategies and promotions. Formulate and execute marketing strategies to boost product visibility and increase sales. Research and on board new e-commerce portals to expand the brand’s digital footprint. 

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion. 

4. Customer Coordination 

Address and resolve customer queries and complaints across e-commerce platforms. 

Collaborate with customer service teams to enhance the buying experience and build customer loyalty. 

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment 

Coordinate with production, warehousing, and logistics teams to ensure seamless order fulfilment. 

Track and resolve issues related to order delays, returns, and cancellations. Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management 

Monitor and manage the brand’s online reputation across all platforms. Respond to customer feedback and reviews professionally and promptly. 

Work with the marketing team to implement strategies for maintaining a positive brand image. 

7. Data Analysis and Reporting 

Use tools like Excel to analyse sales data, customer trends, and platform performance. Generate and present weekly and monthly performance reports. 

Provide actionable insights to optimize campaigns and product placements. 8. Collaboration and Coordination 

Work closely with internal teams, including marketing, production, warehousing, and logistics. 

Partner with digital media teams to develop promotional campaigns for e-commerce platforms. 

Stay updated on the latest trends in the e-commerce landscape and implement best practices. 

Desired Candidate Profile: 

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C sectors. 

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms. 

Skills: 

Strong proficiency in Microsoft Excel for data analysis and reporting. Excellent organizational and multitasking abilities. 

Strong communication skills for internal and external coordination. 

Analytical mind-set to identify trends and formulate data-driven strategies. Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

• Development:Develop and maintain responsive and cross-browser compatible web applications using modern frontend technologies.
• Write clean, efficient, and well-documented code.
• Implement UI/UX designs and wireframes into functional web pages.
• Optimize applications for maximum speed and scalability.
• Participate in code reviews to ensure code quality and consistency.   
• Integrate with backend APIs and services.
• Troubleshoot and debug issues.

Flutter Developer

Responsibilities :

Mobile app developers have a bunch of responsibilities. Flutter engineers also have a lot of tasks to conquer.

• Designing and developing apps
• Writing clean code
• Participating in development life-cycle
• Fixing bugs
• Investigating technologies to make the development faster
• Following new trends in development

Required Skills :

• Good knowledge of Git
• Understanding of Computer Science
• Understanding of software development life cycle
• Strong knowledge of different architecture approaches
• Experience with GoF patterns
• Knowledge of SQL
• Strong knowledge of networking
• Experience in programming languages for mobile development — Kotlin or Swift
• Knowledge of Dart programming language,
• Understanding of Flutter framework
• Experience in Android or iOS mobile development services

• Obtains client information from online databases.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
• Skills and Qualifications:
• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points