Sr Manager - Marketplaces at D2C organic aromatherapy brand · Mumbai · 2 - 3 years · ₹10L - ₹15L / yr · Posted 22 Sep 2021

Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.
It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.
Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.
As a Sr Manager - Marketplaces, you will be responsible for managing the ecommerce business on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience)
What you will do:
- Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
- Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
- Ensuring strong healthy relationship with the account team to drive business
- Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
- Creating and managing ads, evaluating which ads are working and optimising the same to achieve
- Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
- Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
- Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
- Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
- Managing brand reputation through reviews/ ratings/ feedback on the account
- Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
- Using all the tools/ services available on the account that can help in increasing our customer base
What you need to have:
- Graduation is a must.
- Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
- Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
- Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
- Desire to work in a fast-paced, challenging environment with business on mind
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
- Demonstrated active listening skills, highly consultative and solutions-oriented.
- Ability to comprehend questions and ask the right people
- Advanced IT literacy especially in Microsoft Office applications.
- Proficiency in MS excel
- Track record of managing and troubleshooting technical, compliance and business problems
- Strong process definition and optimization skills
- Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
- Attention to detail and capability to work on multiple projects in parallel
- Easy with numbers and calculations, Ad account management is integral part of growth managers
- Experience with e-commerce, retail, would be an advantage
- Engineering Student (Drop outs also welcome)
- Excellent Communication Skills (Written/ Verbal)
- Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
- A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
- Relationship management: Managing team and working with external and internal stakeholders
- Managing Expectations: Can define Business ASK’s clearly (Number Specific)
- Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
- Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)

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E-Commerce Executive
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Ensure menu and product catalog hygiene across all e-commerce platforms.
Update product listings, descriptions, pricing, and availability.
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Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart, Blinkit, and others.
Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies.
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Formulate and execute marketing strategies to boost product visibility and increase sales.
Research and on board new e-commerce portals to expand the brand’s digital footprint.
Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion.
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Role :Ecommerce Executive
Location : Pune- Hadapsar
Industry: FMCG - Food Products (D2C Brand)
Employment Type: Full-Time, Permanent
Roles and Responsibilities:
1. Online Catalog Management
Ensure menu and product catalog hygiene across all e-commerce platforms.
Update product listings, descriptions, pricing, and availability.
Regularly audit online catalogs to identify and resolve bugs or inconsistencies.
2. E-Commerce Platform Operations
Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart,
Blinkit, and others.
Liaise with platform points of contact (POCs) to align on promotions, campaigns, and
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Coordinate with platforms to resolve technical or operational issues promptly.
3. Sales and Performance Optimization
Meet and exceed sales targets through data-driven strategies and promotions.
Formulate and execute marketing strategies to boost product visibility and increase sales.
Research and on board new e-commerce portals to expand the brand’s digital footprint.
Analyse sales trends, identify gaps, and optimize listings for maximum visibility and
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Address and resolve customer queries and complaints across e-commerce platforms.
Collaborate with customer service teams to enhance the buying experience and build
customer loyalty.
Implement strategies for improving customer satisfaction and online reviews.
5. Logistics and Order Fulfilment
Coordinate with production, warehousing, and logistics teams to ensure seamless order
fulfilment.
Track and resolve issues related to order delays, returns, and cancellations.
Monitor inventory levels to prevent stock outs or overstocking.
6. Online Reputation Management
Monitor and manage the brand’s online reputation across all platforms.
Respond to customer feedback and reviews professionally and promptly.
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Generate and present weekly and monthly performance reports.
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Strong proficiency in Microsoft Excel for data analysis and reporting.
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- Coordinate with production, warehousing, and logistics teams
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Desired Candidate Profile
Experience:
- Minimum 1 years of experience in e-commerce operations
- FMCG or D2C background preferred
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🚀 Hiring: Key Account Manager – Q-Commerce (Field Role)
📍 Location: Bangalore
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Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)
ensuring consistent fill rates, visibility, and on-time delivery.
Expand and manage Modern Trade business — new tie-ups, branding opportunities,
and store-level execution.
Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
Explore and onboard new retail store tie-ups and distributors to strengthen reach and
market penetration.
Maintain vertical-wise P&L accountability, ensuring profitability across all sales
channels.
Ensure payment cycles are monitored and reconciled as per company policy.
E-Commerce & Brand Coordination
Oversee Amazon listings and catalog management, ensuring all products are correctly
priced, described, and optimized.
Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings,
and timely response to customer queries.
Coordinate with the marketing team for updated creatives, offers, product launches, and
campaign rollouts across digital platforms.
Identify and execute branding opportunities within partner stores and online
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Conduct regular store and market visits to ensure proper visibility, placement, and
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Train, mentor, and develop the sales and promoter team to enhance performance and
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Maintain strong vendor relationships and follow-up for timely supply and collections.
Collaborate closely with operations for smooth delivery logistics and minimal wastage
(RTC losses).
Provide market insights, competitor analysis, and category feedback to guide business
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Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E-
commerce / Quick Commerce / HoReCa is essential.
Strong leadership and team-building capabilities.
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Quick Commerce & E-commerce Executive
About the Role
We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.
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- Manage product listings and operations across quick commerce and e-commerce platforms
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- Monitor returns, cancellations, and operational issues
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- 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
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- Understanding of inventory management and order fulfillment processes
- Strong attention to detail and organizational skills
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- D2C or consumer brand experience preferred
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- Strong ownership mindset
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We are currently looking to hire a Sales Manager –(FMCG Division) to join our team.
Position: Sales Manager (FMCG Division)
Location: Pune
Experience Required: : 5–12 years of FMCG (Food) sales experience — experience in Modern Trade / E commerce / Quick Commerce / HoReCa is essential.
Qualification: Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
Job Description :
We’re seeking a driven and detail-oriented Sales Manager to lead FMCG expansion across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
The ideal candidate will combine strong sales acumen with operational discipline, brand understanding, and team leadership to drive growth and profitability across verticals.
Key Responsibilities :
Sales & Business Development
Develop and execute sales strategies across Modern Trade, Quick Commerce, HoReCa, and E-commerce (Amazon) channels.
Drive Quick Commerce tie-ups (Blinkit, Zepto, Swiggy Instamart, etc.)
ensuring consistent fill rates, visibility, and on-time delivery.
Expand and manage Modern Trade business — new tie-ups, branding opportunities, and store-level execution.
Acquire and manage HoReCa accounts, ensuring strong partnerships and growth.
Explore and onboard new retail store tie-ups and distributors to strengthen reach and
market penetration.
Maintain vertical-wise P&L accountability, ensuring profitability across all sales channels.
Ensure payment cycles are monitored and reconciled as per company policy. E-Commerce & Brand Coordination
Oversee Amazon listings and catalog management, ensuring all products are correctly priced, described, and optimized.
Maintain online hygiene — ensuring accurate inventory, images, descriptions, ratings, and timely response to customer queries.
Coordinate with the marketing team for updated creatives, offers, product launches, and campaign rollouts across digital platforms.
Identify and execute branding opportunities within partner stores and online marketplaces.
Team & Operations :
Conduct regular store and market visits to ensure proper visibility, placement, and compliance.
Train, mentor, and develop the sales and promoter team to enhance performance and product knowledge.
Maintain strong vendor relationships and follow-up for timely supply and collections.
Collaborate closely with operations for smooth delivery logistics and minimal wastage (RTC losses).
Provide market insights, competitor analysis, and category feedback to guide business strategy.
Qualifications & Requirements
Bachelor’s Degree required; MBA / Master’s in Marketing preferred.
5– 12 years of FMCG (Food) sales experience — experience in Modern Trade / E-commerce / Quick Commerce / HoReCa is essential.
Strong leadership and team-building capabilities.
Excellent communication, negotiation, and relationship management skills.
Hands-on experience in Amazon / online retail operations preferred.
Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.







