Sr Manager - Marketplaces at D2C organic aromatherapy brand · Mumbai · 2 - 3 years · ₹10L - ₹15L / yr · Posted 22 Sep 2021
Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.
It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.
Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.
As a Sr Manager - Marketplaces, you will be responsible for managing the ecommerce business on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience)
What you will do:
- Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
- Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
- Ensuring strong healthy relationship with the account team to drive business
- Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
- Creating and managing ads, evaluating which ads are working and optimising the same to achieve
- Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
- Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
- Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
- Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
- Managing brand reputation through reviews/ ratings/ feedback on the account
- Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
- Using all the tools/ services available on the account that can help in increasing our customer base
What you need to have:
- Graduation is a must.
- Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
- Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
- Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
- Desire to work in a fast-paced, challenging environment with business on mind
- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
- Demonstrated active listening skills, highly consultative and solutions-oriented.
- Ability to comprehend questions and ask the right people
- Advanced IT literacy especially in Microsoft Office applications.
- Proficiency in MS excel
- Track record of managing and troubleshooting technical, compliance and business problems
- Strong process definition and optimization skills
- Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
- Attention to detail and capability to work on multiple projects in parallel
- Easy with numbers and calculations, Ad account management is integral part of growth managers
- Experience with e-commerce, retail, would be an advantage
- Engineering Student (Drop outs also welcome)
- Excellent Communication Skills (Written/ Verbal)
- Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
- A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
- Relationship management: Managing team and working with external and internal stakeholders
- Managing Expectations: Can define Business ASK’s clearly (Number Specific)
- Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
- Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs (4)
An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.
They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.
Job Description:
We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.
Responsibilities:
• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).
• Create, update, and optimise product catalogues including descriptions, images, and attributes.
• Ensure accurate pricing, inventory updates, and stock availability.
• Monitor order processing, returns, cancellations, and customer-related issues.
• Handle payment reconciliation, settlement tracking, and resolve discrepancies.
• Coordinate with internal teams for seamless order fulfilment and operations.
• Track performance metrics such as sales, returns, and listing health.
Qualifications & Skills Required:
• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).
• Strong understanding of catalogue management and backend workflows.
• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.
• Familiarity with payment reconciliation and settlement reports.
• Proficiency in MS Excel or Google Sheets.
• Good analytical and problem-solving skills.
• Excellent communication, coordination, and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
Quick Commerce & E-commerce Executive
About the Role
We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.
Key Responsibilities
- Manage product listings and operations across quick commerce and e-commerce platforms
- Coordinate inventory planning and stock updates across channels
- Monitor order flow, fulfillment, and dispatch timelines
- Schedule and track FBA and marketplace shipments
- Coordinate with warehouse, logistics, and platform partners
- Track stock levels and prevent inventory stock-outs
- Monitor returns, cancellations, and operational issues
- Ensure smooth backend operations across all sales channels
- Generate and maintain operational reports as required
Requirements
- 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
- Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
- Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
- Understanding of inventory management and order fulfillment processes
- Strong attention to detail and organizational skills
- Ability to coordinate with multiple stakeholders and solve operational issues
- D2C or consumer brand experience preferred
What We're Looking For
- Strong ownership mindset
- Excellent execution and follow-through
- Problem-solving attitude
- Ability to work in a fast-paced environment
- Willingness to learn and grow with the company
Location
Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon