Sr Manager - Marketplaces

D2C organic aromatherapy brand

Sr Manager - Marketplaces

Unnati

Company

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Sr Manager - Marketplaces

at D2C organic aromatherapy brand

Agency job

via Unnati

2 - 3 yrs

₹10L - ₹15L / yr

Mumbai

Skills

Key account management

Key Account Manager

Account Management

Account Manager

key account

KAM

B2B sales

ecommerce

Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.

It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.

Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.

As a Sr Manager - Marketplaces, you will be responsible for managing the ecommerce business on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience)

What you will do:

Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
Ensuring strong healthy relationship with the account team to drive business
Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
Creating and managing ads, evaluating which ads are working and optimising the same to achieve
Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
Managing brand reputation through reviews/ ratings/ feedback on the account
Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
Using all the tools/ services available on the account that can help in increasing our customer base

What you need to have:

Graduation is a must.
Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
Desire to work in a fast-paced, challenging environment with business on mind
Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
Demonstrated active listening skills, highly consultative and solutions-oriented.
Ability to comprehend questions and ask the right people
Advanced IT literacy especially in Microsoft Office applications.
Proficiency in MS excel
Track record of managing and troubleshooting technical, compliance and business problems
Strong process definition and optimization skills
Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
Attention to detail and capability to work on multiple projects in parallel
Easy with numbers and calculations, Ad account management is integral part of growth managers
Experience with e-commerce, retail, would be an advantage
Engineering Student (Drop outs also welcome)
Excellent Communication Skills (Written/ Verbal)
Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
Relationship management: Managing team and working with external and internal stakeholders
Managing Expectations: Can define Business ASK’s clearly (Number Specific)
Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)

Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.

Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
Ensuring strong healthy relationship with the account team to drive business
Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
Creating and managing ads, evaluating which ads are working and optimising the same to achieve
Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
Managing brand reputation through reviews/ ratings/ feedback on the account
Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
Using all the tools/ services available on the account that can help in increasing our customer base

What you need to have:

Graduation is a must.
Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
Desire to work in a fast-paced, challenging environment with business on mind
Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
Demonstrated active listening skills, highly consultative and solutions-oriented.
Ability to comprehend questions and ask the right people
Advanced IT literacy especially in Microsoft Office applications.
Proficiency in MS excel
Track record of managing and troubleshooting technical, compliance and business problems
Strong process definition and optimization skills
Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
Attention to detail and capability to work on multiple projects in parallel
Easy with numbers and calculations, Ad account management is integral part of growth managers
Experience with e-commerce, retail, would be an advantage
Engineering Student (Drop outs also welcome)
Excellent Communication Skills (Written/ Verbal)
Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
Relationship management: Managing team and working with external and internal stakeholders
Managing Expectations: Can define Business ASK’s clearly (Number Specific)
Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)

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