Business Analyst

About Company

Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led

approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.

Responsibilities

● Design and execution of research into the impact of an agency-led approach to livelihoods.

● Design and execution of the appropriate baseline surveys in communities.

● Gaining an in-depth understanding of the impact of the NGO program at the community level.

● Identification of research partners as required.

● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.

● Data quality audits for program-specific data across the organization.

Requirements

● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.

● Minimum 5 years of work experience in the social sector/ corporate sector.

● Critical thinking

● Analytical ability

● Result orientation

● Excellent written and oral communication in Hindi and English (Knowledge of Marathi

will be an added advantage)

● Creativity

**Overview:**

Join our fast-growing startup as a Sr. Ecommerce Manager, where you'll play a pivotal role in driving revenue and profit growth. This position requires a dynamic Key Account Manager (KAM) with a proven track record in ecommerce, ready to make an immediate impact.

**Responsibilities:**

- Deliver on Sales plan, gross margin plan, inventory refills, and overall P&L.

- Develop Sales targets with E-Commerce portals, creating a 360-degree marketing plan for platforms like Amazon, Flipkart, and BigBasket.

- Research market trends, monitor competitor activity, and identify promotional opportunities.

- Monitor and analyze Sales figures, making improvements to increase revenue.

- Ensure a complete product assortment, comprehensive product content, improved organic search ranking, and performance benchmarking for the Ecommerce channel.

- Generate and implement new sales and marketing initiatives for increased profitability.

- Manage the user experience of the website, including navigation, content, creative, and promotional campaigns.

- Collaborate with Brand partners to ensure a demonstrable ROI.

Requirements

- Minimum 4 years of experience in any industry.

- Ecommerce expertise on platforms like Amazon, Flipkart, Swiggy, Big Basket, and other Marketplace and Long-tail channels is a MUST.

- Ownership of Business P&L.

- Strong ability to collaborate with internal and external stakeholders.

- Willingness to experiment and continuously improve.

- Adaptability to business needs and performance accordingly.

Job Summary: 

We are seeking a highly skilled and experienced Backend Lead to design, develop, and maintain scalable, reliable, and high-performance backend solutions for our multi-tenant SaaS products. The ideal candidate will have a deep understanding of distributed systems, microservices, and cloud-based architectures, with a proven track record in handling production issues at scale. You will collaborate closely with the AI Lead and Frontend Lead to ensure seamless integration of backend services, AI/ML pipelines, and front-end functionalities, thereby

delivering a robust, secure, and feature-rich experience to our customers.

Key Responsibilities:

1. System Architecture & Design

• Define and implement the overall backend architecture for multi-tenant SaaS applications, ensuring scalability, high availability, security, and compliance.
• Design microservices and RESTful/GraphQL APIs and Websockets in alignment with front-end and AI requirements.
• Establish design patterns and best practices for code modularity, performance optimization, and scalability.
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2. Scalability & Performance

• Identify performance bottlenecks and oversee optimization strategies (caching, load balancing, message queues, etc.).
• Implement and maintain monitoring/observability solutions (e.g., Prometheus, Grafana, Loki, ELK Stack) to ensure real-time system health insights and rapid incident response.
• Establish performance baselines, conduct stress tests, and implement disaster recovery strategies.

3. Production Stability & Issue Resolution

• Proactively monitor production environments, anticipating potential failures and bottlenecks.
• Triage, diagnose, and resolve production incidents with minimal downtime, using robust logging, tracing, and on-call rotation strategies.
• Drive root cause analysis and post-mortems for production incidents, implementing preventative measures.
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4. Collaboration & Cross-Functional Coordination

• Work closely with the AI team to integrate MLOps pipelines, ensuring smooth data flow and secure model deployment.
• Collaborate with the Frontend team to provide well-defined API contracts, enabling efficient UI/UX development.
• Partner with DevOps to define CI/CD pipelines, container orchestration (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation) practices.

5. Team Leadership & Mentorship

• Lead and mentor a team of backend developers, setting clear goals and providing guidance on best practices.
• Perform code reviews to ensure high code quality, maintainability, and adherence to design standards.
• Foster a culture of continuous learning, encouraging the adoption of new technologies, tools, and methodologies.

6. Security & Compliance

• Implement secure coding practices and follow industry standards (e.g., OWASP Top 10).
• Work with compliance teams to ensure data privacy and regulatory requirements (HIPAA) are met.
• Oversee authentication/authorization frameworks (OAuth, JWT, etc.) and data encryption at rest and in transit(Encryption, SSL/TLS).

7. Documentation

• Maintain comprehensive technical documentation, including architecture diagrams, APIs, database schemas, and operational runbooks.
• Facilitate knowledge sharing sessions and handovers to ensure smooth onboarding of new team members.

Qualifications

Education:

Bachelor’s or master's degree in computer science,engineering, or a related field.

Experience:

• 8+ years of experience in backend or full-stack development, with 3+ years in a technical lead or architect role.
• Demonstrated history of leading and delivering large-scale, distributed systems in production environments.

Technical Expertise:

• Languages & Frameworks: Proficiency in modern backend languages (e.g., Python) and associated frameworks (Django/FastAPI, etc.).
• Database Systems: Strong knowledge of both SQL (MySQL, PostgreSQL) and NoSQL (MongoDB, Cassandra) databases, including data modeling and query optimization.
• Microservices & Architecture: Hands-on experience with microservices,containerization (Docker, Kubernetes), and service mesh architectures.
• Cloud Platforms: Experience with cloud providers like AWS and Azure for deployment, scaling, and monitoring.
• CI/CD & DevOps: Familiarity with CI/CD pipelines, Git workflows,infrastructure-as-code, and automated testing.
• Monitoring & Observability: Proficiency with tools like Prometheus, Grafana, ELK Stack, Loki for real-time monitoring and log analysis.

Soft Skills:

• Leadership: Ability to lead teams, manage conflict, and drive a vision for the backend architecture.
• Communication: Strong written and verbal communication skills to coordinate with cross-functional teams (AI, Frontend, QA, Product).
• Problem-Solving: Analytical mindset for troubleshooting complex issues in high- pressure environments.
• Collaboration: Demonstrated capability to work seamlessly across multiple teams and stakeholders.

Assist in the hiring and recruitment process while gaining insights into human resource management. This internship is ideal for those interested in HR operations and employee management.

Benefits:

● Practical HR experience in recruitment and onboarding

● Skill development in employee engagement

● Exposure to professional hiring practices

Key Responsibilities:

✔ Assist in screening and interviewing candidates

✔ Support onboarding and documentation processes

✔ Manage HR operations and employee coordination

Requirements:

● Pursuing or completed a degree in HR or a related field

● Strong communication and organizational skills

Responsibilities

• The successful candidate must have hands-on testing experience on any web application (Any Architecture) and should have in-depth knowledge on the architecture of current/previous projects.
• The successful candidate must have hands-on testing experience on testing UI / Front End on different configurations of browsers.
• The successful candidate must have excellent knowledge on Testing Methodologies & defect Management systems
• The successful candidate must have Good knowledge on CRM domain
• The successful candidate will need to work closely with other teams in IT including Business Solution Analyst, Engineering & Release Management,
• The successful candidate will be responsible for collaborating with other engineers and project stakeholders on the test case Sign off, test case execution and test reporting of solutions and integrations.
• The successful candidate will be responsible for functional, integration and system testing the integrations using the appropriate technology/tools. They will work closely with the Engineering team to validate their integration, and with Operations to investigate, troubleshoot, and address production issues.

Requirements

• Minimum 3 to 5 + years Experience in Web Application Testing on multiple configurations of browsers
• Knowledge of Database (any) and ability to write SELECT queries with ease.
• Experience on testing web services is an advantage.
• Proven track record of designing test plans and test cases and executing the integration projects on the Force.com platform
• Adhere to STLC standards.
• Excellent in communication skills & a good team player.
• Quality Certifications would be advantage.
• Knowledge of validating, and troubleshooting XML schemas.
• Knowledge on Performance / Security tools is an advantage.
• Experience with Test management tools (i.e JIRA), test automation (i.e QTP , Selenium) and defect tracking tools (JIRA)

Desirable Skills

• Prior experience with any marketing automation tool, such has Hubspot, Eloqua, Exact target, Adobe Campaign, Adobe MArketo will be a advantage.
• Hands on experience on OOB solution testing, Cloud Based testing
• Adobe Marketing cloud product knowledge
• Hands-on experience on testing workflow based applications with keen attention to integration between various systems.
• Hands on Experience on Automating web applications will be an advantage.
• Knowledge on any automation tool that can be used on CRM Applications is a desirable;

Actively Looking for a Venue Booking Expert

Work experience: 1-2 years

Office Location: Connaught Place, New Delhi

Working days: 6 days ( Monday - Saturday )

Working Timings: 10:30 AM - 7 PM

Salary Range - 20k to 25k 

Job Description :

1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned venues.

2) Meeting monthly revenue targets in assigned venues.

3) Consistently develop a community of repeat customers by building rapport.

4) Ability to problem solve and contribute ideas to improve customer service.

5) Clearly communicating booking detail to both customers and assigned venue management to ensure transparency.

Skills Required-

1) Candidate must be comfortable with Cold calling.

2) Candidate must have 1 year of Telesales, Inside sales experience.

3) Candidate must be confident and comfortable with English and Hindi

4) Candidate must have Good Communication skills