Business Analyst

We are looking customer support executive to handle customer queries over call, chat email and manage bookings.

Responsibilities:

• Write and edit high-quality, SEO-friendly content for blogs, social media, and marketing materials.
• Proofread and refine content for clarity, accuracy, and engagement.
• Research industry trends to create relevant and insightful content.
• Collaborate with the marketing team to align content with business goals.
• Manage content schedules and ensure timely delivery.

Requirements:

• Bachelor’s degree in English, Journalism, Marketing, or related field.
• 1 year of content writing experience.
• Strong writing, editing, and research skills.
• Basic knowledge of SEO and digital marketing.
• Ability to adapt writing style for different audiences.

＃Must be Proficient in Swift, Objective C, Apple’s Xcode IDE

＃Knowledge of frameworks and APIs like Foundation, UIKit, and CocoaTouch

＃Apple Human Interface Guidelines

＃OpenGL or Metal, iOS graphics APIs

＃Familiarity with iOS 10 and newer OS versions

＃Knack for benchmarking and optimization

＃Experience on web service integration (SOAP, REST, JSON, XML)

＃Familiarity with cloud message APIs and push notifications

＃Using version control (e.g. SVN, GIT)

＃Excellent debugging and optimisation skills

＃Good to have backend development skills

• Lead, inspire, and influence to make sure your team is successful
• Partner with the recruiting team to attract and retain high-quality and diverse talent
• Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
• Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
• Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp

You'll need:

• BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
• Strong fundamentals in distributed systems design and development
• Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
• Experience running production services in Public Clouds such as AWS, GCP, and Azure
• Experience with running large stateful data systems in the Cloud
• Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
• A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
• Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team