Business Analyst

Roles and responsibilities:

• Monitor and evaluate customer interactions to ensure consistency and quality in service delivery. 
• Work closely with other departments, such as sales and marketing, to align customer support strategies with overall business goals. Share customer insights to enhance marketing campaigns.
• Synthesize this information into compelling content that addresses customer queries and concerns.
• Effectively convey insights, recommendations, and strategies to both internal teams and clients with exceptional written and verbal communication skills. 
• Advanced proficiency in Excel, including knowledge of functions, pivot tables, and data visualization techniques.
• Strong command of the English language with exceptional writing, editing, and proofreading abilities. Ability to communicate complex ideas clearly and concisely.
• Collaborate effectively with cross-functional teams, gathering requirements and communicating insights in a comprehensible way.
• Design and format presentations to ensure consistency and coherence in messaging.
• Craft compelling and professional presentations using PowerPoint, conveying complex information in a clear and concise manner.
• Collect, analyze, and interpret complex data sets using Excel.
• Create insightful and visually appealing reports and dashboards using Excel functions and pivot tables.
• Willingness to learn and adapt to new AI marketing tools and technologies.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
• Basic understanding of business processes and operations.
• Ability to work independently and manage multiple tasks simultaneously.

JD for Business Development Executive

Work Timing: 10.30 AM to 7.30 PM

Working Days: Monday to Friday.

Work Location: Chennai

Roles and Responsibilities:

1.Cold Calling, and setting up appointments, lead Generation.

2.Contact potential customers via outbound telephone calls and cold calling for the purpose of selling products and services

3.Maintain a pipeline of qualified, prospective clients

Follow up with clients. Keep a track of potential customers and their requirements.

4.Assist and guide customers with all the required knowledge of the services.

5.Sending proposals and following up for Projects

6.Ensure the premium level of client satisfaction in one phone call.

Meeting monthly and quarterly targets.

Required Candidate profile

Desired Candidate Profile:

1.1-3 years of experience in B2B Sales,Corporates with good communications

2.Should have sound knowledge on IT Technologies

3.Good Excellent written and oral communication.

4.Should be willing to travel for meetings (If required).

5.Proactive and creative thinker.

6.Responsible for achieving the assigned targets

7.Self-Starter and highly motivated.

8.Strong interpersonal, influencing, and negotiation skills.

9.Willingness to learn and be creative within the role.

10.Need to have a hunger for achieving targets.

What you’ll be doing:

LiteStore is seeking a dynamic and driven Management Trainee to join our passionate team. This role offers a unique opportunity to work closely with the company's founders, contributing to the strategic initiatives that drive LiteStore's growth and success. As a Management Intern, you will gain invaluable insights into the world of innovative retail, D2C brands, digital-to-physical brand transitions, and building strategic initiatives.

Responsibilities:

1. Collaborate directly with LiteStore's Strategic Initiatives Team to support their day-to-day activities and strategic priorities.
2. Conduct in-depth research and analysis on market trends, competitor landscape, and potential growth opportunities to inform decision-making.
3. Assist in preparing and refining presentations, reports, and documentation for internal and external stakeholders.
4. Participate in brainstorming sessions, idea generation, and strategic planning discussions.
5. Help coordinate and manage special projects, events, and initiatives that align with LiteStore's vision and goals.
6. Liaise with cross-functional teams, including Projects, Operations, Finance and Business Development, to drive efficient and effective execution of key projects.
7. Provide administrative support, including calendar management, scheduling meetings, and handling communication on behalf of the Team.
8. Maintain confidentiality and professionalism while handling sensitive information and high-level interactions.

Qualifications:

• Currently pursuing a Bachelor's or Master's degree in Engineering, Business Administration, Entrepreneurship, Marketing, or a related field.
• Strong passion for entrepreneurship, retail innovation, and the startup ecosystem.
• Excellent research, analytical, and problem-solving skills.
• Exceptional written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly organized with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Self-motivated, proactive, and able to work independently as well as collaboratively in a fast-paced environment.
• Professional demeanor, strong interpersonal skills, and the ability to interact with individuals at all levels.
• Prior internship experience in a startup, entrepreneurship, or business-related role is a plus.

Desired Candidate Profile

• A Bachelor’s degree in Business or related field or an MBA
• A minimum of 3 years’ experience in business analysis or a related field
• Exceptional analytical and conceptual thinking skills
• The ability to influence stakeholders and work closely with them to determine acceptable solutions
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, PowerPoint and Outlook
• Excellent planning, organizational and time management skills

Desired Candidate Profile

Position description:

• Understand business needs and apply analytical concepts on customer data to provide business solutions
• Seek out opportunities for optimizing digital products (App) and improve the performance of campaigns
• Analyze business data and draw inferences
• Provide analysis based on business objectives and initiatives
• Analyzing Mobile App traffic using clickstream tools 
• Provide holistic analysis by combining data from different data sources (App Analytics, Business data, etc.)
• Responsible for analysis, development plans, timely communication, on-time delivery of projects, and quality of project deliverables
• provide recommendations to update current MIS to improve reporting efficiency and consistency

Primary Responsibilities:

• Perform business and product analytics, using BI, SQL, Excel, and data analytics, etc.

Required Skills:

• Must be able to draw conclusions from data and present those to internal and external stakeholders
• Knowledge of Excel and SQL
• Knowledge of Tableau or other Business Intelligence tools would be an added advantage
• Experience in BFSI segment preferred
• Knowledge of marketing campaigns is a plus
• Experience in creating custom reports & dashboards
• Problem-solving skills.
• A methodical and logical approach.
• Accuracy and attention to detail

Business development can be summarized as the ideas, initiatives, and activities that help make a business better.

The target area would be clients looking forward to Digital Marketing services. Hence includes,

• Increasing revenues
• Growth in terms of business expansion,
• Increasing profitability by building strategic partnerships and making strategic business decisions.
• Responsible for prospecting, identifying, and developing business with new customers                              
• Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
• Introduce the new client to the operations team and assist the operations team to work for the new client.
• Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
• Providing management with client/market feedback.
• Ability to identify client needs and decide deliverables for the same.
• Should be self-driven, target-oriented, and passionate

Role Business

• Industry Type IT
• Functional Area Sales & Business Development
• Employment Type Full Time, Permanent
• Role Category BD / Pre Sales

Education

• UG: Any Graduate
• PG: Any Postgraduate
• Doctorate: Doctorate Not Required