Business Analyst

About Fountane:

Fountane is a leading product studio committed to driving digital transformation and technology implementation for companies across industries. We specialize in turning innovative ideas into market-ready products, leveraging our expertise in design and development to create solutions that meet the evolving needs of our clients. At Fountane, we believe in fostering a culture of collaboration, innovation, and continuous learning.

Position Overview:

We are seeking a skilled Business Analyst to join our dynamic team, working remotely from India. This role is crucial in bridging the gap between our design teams and development teams, ensuring seamless communication and alignment throughout the project lifecycle. The ideal candidate will possess a strong background in business analysis, with a knack for creating detailed documentation and diagrams that clarify complex processes and requirements.

Key Responsibilities:

- Documentation & Analysis: Develop comprehensive documentation, including requirements specifications, process flows, and functional specifications, to support project objectives and deliverables.

- Collaboration & Communication**: Act as a liaison between design teams, development teams, and stakeholders, ensuring clear communication and understanding of project goals and requirements.

- Project Support: Assist project managers in planning and monitoring project progress. Identify potential issues and risks, proposing effective solutions to ensure project success.

- Process Improvement: Continuously seek opportunities to improve processes and methodologies used in design and development workflows.

- Stakeholder Engagement: Engage with clients and internal teams to gather and analyze needs, translating business objectives into actionable project requirements.

- Visual Representation: Create diagrams and visual representations that effectively illustrate system functionalities, user flows, and data models to both technical and non-technical stakeholders.

Required Qualifications

- Bachelor’s degree in Business Administration, Information Technology, or a related field.

- Proven experience as a Business Analyst or similar role, particularly in technology or digital product development environments.

- Strong analytical and problem-solving skills, with the ability to work on complex projects.

- Excellent documentation skills, with experience in creating clear and comprehensive reports, diagrams, and specifications.

- Proficient in tools such as Microsoft Office, Visio, and any relevant BA tools (e.g., JIRA, Confluence).

- Outstanding communication and interpersonal abilities, with proficiency in English.

- Ability to work independently and collaboratively in a remote setting.

Why Join Fountane?

- Remote Flexibility: Enjoy the flexibility of working remotely from anywhere in India.

- Growth Opportunities: Be part of a growing company that offers opportunities for professional development and career advancement.

- Collaborative Culture: Join a supportive team environment that values innovation, creativity, and diversity.

- Impactful Work: Contribute to projects that drive digital transformation and make a tangible impact on businesses and their customers.

How to Apply

If you are passionate about leveraging your analytical skills to facilitate digital innovation, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for this role to.Fountane is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description

This is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role involves identifying and pursuing new business opportunities, establishing and maintaining client relationships, and meeting business targets.

Qualifications

• New business development, lead generation, and business communication skills
• Account management skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Prior experience in business development or sales

Roles and responsibilities:

• Monitor and evaluate customer interactions to ensure consistency and quality in service delivery. 
• Work closely with other departments, such as sales and marketing, to align customer support strategies with overall business goals. Share customer insights to enhance marketing campaigns.
• Synthesize this information into compelling content that addresses customer queries and concerns.
• Effectively convey insights, recommendations, and strategies to both internal teams and clients with exceptional written and verbal communication skills. 
• Advanced proficiency in Excel, including knowledge of functions, pivot tables, and data visualization techniques.
• Strong command of the English language with exceptional writing, editing, and proofreading abilities. Ability to communicate complex ideas clearly and concisely.
• Collaborate effectively with cross-functional teams, gathering requirements and communicating insights in a comprehensible way.
• Design and format presentations to ensure consistency and coherence in messaging.
• Craft compelling and professional presentations using PowerPoint, conveying complex information in a clear and concise manner.
• Collect, analyze, and interpret complex data sets using Excel.
• Create insightful and visually appealing reports and dashboards using Excel functions and pivot tables.
• Willingness to learn and adapt to new AI marketing tools and technologies.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
• Basic understanding of business processes and operations.
• Ability to work independently and manage multiple tasks simultaneously.

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

Job Title: Senior Business Analyst

Job Type: Full-time

Location: Ahmedabad/ Work from office

Job Summary:

We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.

What you’ll be doing:

• Understand and analyse business strategies, goals, and requirements to create effective business solutions

• Document and validate existing project requirements scattered across many files and formats

• Create from scratch workflow charts and diagrams to represent the current and future state of business processes

• Plan, coordinate, and validate business requirements with various teams.

• Suggest business trends to the Product Owner for new and existing features

• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules

• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Help guide the product vision to the future with constant research, analysis, and innovative ideas

What you’ll bring:

• 5-7 years of experience as a Business Analyst

• Strong understanding of business strategies, goals, and requirements

• Experience documenting project requirements

• Ability to create workflow charts and diagrams from scratch.

• Excellent written and verbal communication skills

• Strong documentation and writing skills

• Ability to use ChatGPT effectively

• Familiarity with Agile methodologies

• Strong analytical and problem-solving skills

Interview Process:

• HR Screening Call (15 minutes)

• First Interview Round (45minutes) [Online Interview]

• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]

• Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.

•  A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.

• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate it to the development teams thereby, ensuring the right requirement detail in the documentation.

To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.

Responsibilities

· Elicit requirements, gathering, & documenting.

· Ability to grasp, relate, and quick response to new inquiries.

· Interaction with team members at regular intervals, share knowledge and information

· Clear and concise communication and project management skills.

· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.

· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories

· Performing requirements analysis

· Understand SDLC and fit into the Agile environment.

· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.

· Interface and coordinate with BDM team engagement & understand the client’s requirements

• Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end-users.

• Proven experience with writing business documents such as proposals, Statement of work, and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources

• Collaborates with the client, Tech Head(s), and Dev Team to determine project scope, vision, challenges, risks, and assumptions
• Clearly identify and periodically document project stakeholders and establish customer groups, as well as their characteristics.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and the project teams to prioritize collected requirements using Agile methodologies.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conducts peer reviews of the business requirements to ensure that requirement specifications are accurately interpreted.
• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
• Getting project sign off from stakeholders upon completion of a phase/project

• Ensure adherence towards PMO and CMMI processes
• Helps PMO in process enhancement, roll-out, tracking, and reporting
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources

• Provides guidance and/or instruction to junior staff members.

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards the business objective.
4. Should have past experience of program management
5. Strong communication skills.
6. Must be flexible to work in overlapping times with US PST timezone.

   Primary Responsibilities

• Full understanding of the PIM data model
• Create conceptual data models, data flow documentation and user workflow processes

• Complete analysis needed to normalize and harmonize data attributes for the PIM and Data Governance tool

• Support needed for data governance documentation such as data dictionary and data lineage

• Lead discovery meetings with business owners to evaluate current PIM system and processes to document a recommended solution design of PIM for stakeholder review

• Document business requirements for data attributes, taxonomy, hierarchy, workflow and procedures in the PIM

• Leveraging agreed to solution design to configure the PIM system with the needed attributes, business rules, validations and workflow to ensure the business need is satisfied

• Define test cases and develop and execute test plans
• Identify and communicate the level of effort associated to new requirements that are received to be leveraged to establish release schedule for new demand

Minimum Requirements

• Bachelor's degree required
• 2-3 years' relevant experience required; 5- 7 years' work experience preferred