Job Description: Business Development Manager
Position Overview:
As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.
Key Responsibilities:
1. Lead Generation and Relationship Building:
Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.
2. Sales Process Management:
Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.
3. Client Feedback and Database Management:
Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.
4. Team Leadership and Management:
Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.
5. Strategic Planning and Execution:
Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.
6. Meeting Facilitation and Reporting:
Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience in business development, sales, or a related role.
- Strong interpersonal and communication skills.
- Ability to understand client requirements and propose suitable solutions.
- Leadership qualities with the ability to motivate and inspire a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and time management skills.
Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!
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- Has a keen attention to detail.
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(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
We are looking project and team manager who will be involved in the management and team handling.
Required Skills and Experience :
7+ years of experience in project and team management managing SaaS, and PaaS applications.
Good in team management.
Handled a good number of teams.
Having Knowledge about Agile and Scrum.
Working experience with Swanand
Shift Timing: UK Shift
Summer :1:30 pm - 10:30 pm IST
Winter: 2:30 pm -11:30 pm IST
Note: Immediate or 15 days candidates will be preferred.
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- Experience with third-party libraries and API
Additional Skills Required:
- Strong fundamentals in Algorithms, OOP's and Data Structure
- Analytical Thinking
- Team Player
- Motivated & Career-Driven
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Market Research and Data Collection through different sources like Linked-in
Meeting Set-up & demonstration of our Products
Source new sales opportunities through inbound lead, follow-up and outbound
cold calls and emails
Prospect call preparation including company background research and other
pertinent lead information
Identify customer's buying trends and provide reports to management
Enter, update, and maintain CRM information on leads, prospects, and
opportunities.
Candidate’s Profile:
1. Strong Verbal & Written communication
2. Source new sales opportunities through cold calling.
3. Confident in speaking.
4. Strong listening and presentation skills.
5. Presence of Mind to influence and persuade.
6. Identify B2B key players and research the accounts.
7. Proficient to use CRM and hands-on Microsoft Office.
8. Strong Interpersonal relations.
9. Can work on targets.
10. Can make 60 calls a day.
11. Pressure Handling.