
Job Description: Business Development Manager
Position Overview:
As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.
Key Responsibilities:
1. Lead Generation and Relationship Building:
Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.
2. Sales Process Management:
Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.
3. Client Feedback and Database Management:
Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.
4. Team Leadership and Management:
Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.
5. Strategic Planning and Execution:
Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.
6. Meeting Facilitation and Reporting:
Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.
Qualifications and Skills:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Proven experience in business development, sales, or a related role.
- Strong interpersonal and communication skills.
- Ability to understand client requirements and propose suitable solutions.
- Leadership qualities with the ability to motivate and inspire a team.
- Proficiency in CRM software and Microsoft Office Suite.
- Excellent organizational and time management skills.
Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!

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- Proven experience in MIS
- Ability to be self-motivated and self-directed and think and act independently while also being team oriented
- Good follow-up skills, the ability to understand, adaptability to process changes, and a strong sense of importance and ownership
- Good in numbers (Mathematics)
- Good in Excel
- Good communication skills
Personal skills:
Strong interpersonal and team working skills
Self-motivated that is able to work with minimal supervision
Demonstrate strong analytical and problem-solving skills
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You will also be leading a team of developers ensuring timely delivery of high quality deliverables.
Responsibilities:
- Work across all phases of application development including requirement gathering, coding, release, bug fixing, documentation.
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About Rolling Arrays
Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses:
HR System Implementation Services:
Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include –
- SAP SuccessFactors Design Consulting
- SAP SuccessFactors Implementation
- SAP SuccessFactors Change Management
- SAP SuccessFactors Support Services (AMS)
HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products):
- SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
- Qualtrics (World’s leading Experience Management Software)
- Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
- CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
- eFile (Digitize and contextualize all employee documents in one place)
- eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)
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HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
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Notice Period: 30 days or less
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- Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers.
Good to have skills:
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