Google AnalyticsOur client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Producing periodic reports for management and further analysing the data
- Assisting in the formulation of strategies to increase campaign efficiency
- Launching optimized online adverts through Google AdWords, Facebook to generate leads
- Optimizing ads to increase conversions and reduce CPL
- Suggesting and recommending changes in creatives and banners to improve results
- Providing ideas and collaborating with designers to improve ad experience
- Coordinating with various team members to achieve set targets
- Creating plans and objectives for campaigns
What you need to have:
- Proven experience in SEO, Email marketing and performance marketing is a must
- Understanding of digital marketing concepts and practices
- Knowledge of web analytics tool like Google Analytics
- Good content writing and communication skills
- Knowledge about ad platforms like Facebook & Google Ads
- Knowledge of MS office and Excel (Vlookup/ Pivot/ Text-to-Column/ Deduplication/ Filter/ Sorting)
- Planning, problem solving and decision-making skills
- Time management and project management skills
- Basic understanding of SEO and landing page
- Knowledge of Digital Marketing, Google Adwords, Google Analytics, Optimization and SEO management
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
About MyOperator:
MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.
Role Overview:
We’re looking for a hands-on, technically fluent Customer Support Team Lead who is passionate about solving problems, leading high-performance teams, and delivering exceptional customer experiences. This role is ideal for someone who thrives in a fast-paced B2B SaaS environment and brings deep expertise in cloud telephony, WhatsApp Business APIs, and Zoho CRM.You will act as a player-coach, guiding and mentoring your team while jumping into complex cases yourself when needed. As a key leader in our support organization, you'll work cross-functionally with Product, Engineering, and Customer Success to ensure every customer issue is not just resolved—but understood, documented, and prevented in the future.
Responsibilities:
Team Leadership & Development
- Lead, mentor, and coach a team of support executives to exceed individual and team KPIs.
- Conduct performance reviews, provide actionable feedback, and identify training needs.
- Manage shift schedules, workloads, and high-priority escalations to ensure SLAs are met.
- Foster a culture of accountability, ownership, and continuous improvement.
Customer Experience & Escalation Management
- Handle escalated customer issues, ensuring quick and accurate resolutions.
- Monitor support quality across channels and implement measures to improve CSAT and NPS.
- Proactively identify trends and systemic issues; drive cross-functional resolutions.
Zoho CRM & Operational Management
- Oversee support operations via Zoho CRM and Zoho Desk, including ticket queues, live chat, and call support.
- Create and manage dashboards, workflows, automations, and custom reports to improve efficiency.
- Track KPIs such as FCR, AHT, SLA adherence, and CSAT.
Technical Troubleshooting & Escalation
- Serve as the primary point for complex issues related to:
- Cloud Telephony: IVR setups, SIP issues, jitter/latency, call routing, CTI configurations.
- WhatsApp Business API: Message failures, template issues, API integration, webhook errors.
- Collaborate with the Engineering team for bug diagnosis and resolution.
Process Improvement & Knowledge Management
- Analyze recurring issues, advocate for product fixes, and build preventive workflows.
- Maintain comprehensive internal and external knowledge bases and documentation.
- Standardize troubleshooting processes and ensure team-wide knowledge transfer.
Cross-Functional Collaboration
- Partner with Product, Onboarding, and Account Management teams to support seamless implementations and retention.
- Represent the voice of the customer in product discussions and roadmap planning.
Required Skills & Qualifications:
- 3–5+ years in a B2B technical customer support role; preferably within a SaaS, CPaaS, or cloud telephony environment.
- 1–2+ years in a leadership or supervisory role.
- Prior experience in VoIP, IVR systems, or business messaging solutions (WhatsApp, SMS) is essential.
- Proficiency in Zoho CRM and/or Zoho Desk is highly desirable.
- Strong understanding of cloud telephony (SIP, PBX, CTI, call routing, etc.).
- Knowledge of WhatsApp Business API including template setup, endpoints, integration, and common errors.
- Ability to read and interpret API documentation and troubleshoot integration issues.
- Strong leadership and mentoring capabilities.
- Excellent verbal and written communication skills.
- High emotional intelligence and composure under pressure.
- Analytical mindset with a proactive approach to solving root causes, not just symptoms.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Perks & Benefits:
- Be part of a fast-growing and innovative company that is a leader in the cloud communications industry.
- A collaborative and supportive work environment that values your contributions.
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- The chance to make a real impact on our customers and the success of our business
- Present, promote and sell products/services using solid arguments to existing and prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationshipsReach out to customer leads through cold callingExpedite the resolution of customer problems and complaints to maximize satisfactionAchieve agreed upon sales targets and outcomes within scheduleCoordinate sales effort with team members and other departmentsAnalyze the territory/market’s potential, track sales and status reportsSupply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Keep abreast of best practices and promotional trendsContinuously improve through feedback
Requirements and skills
- Proven work experience as a Sales RepresentativeExcellent knowledge of MS OfficeFamiliarity with BRM and CRM practices along with ability to build productive business professional relationshipsHighly motivated and target driven with a proven track record in salesExcellent selling, negotiation and communication skillsPrioritizing, time management and organizational skillsAbility to create and deliver presentations tailored to the audience needsRelationship management skills and openness to feedbackBachelor’s degree in business or a related field
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBKey Responsibilities:
- Frontend Development: Build responsive, modern, and engaging user interfaces using React.js, ensuring a seamless user experience across all devices.
- Backend Development: Design and implement RESTful APIs, manage databases, and handle business logic using Node.js and Express.js.
- Database Management: Build and manage MongoDB databases, including schema design, data modeling, and query optimization.
- Cross-functional Collaboration: Work closely with UX/UI designers, product managers, and other developers to deliver high-quality, performant web portals.
- Performance Optimization: Implement best practices for performance tuning, scalability, and reliability across both frontend and backend.
- Code Quality: Write clean, maintainable, and efficient code, adhering to best practices, and conduct code reviews for your peers.
- Testing and Debugging: Write unit and integration tests, and debug issues to ensure stability, security, and quality in production.
Qualifications:
- Proven experience (3+ years) in full-stack web development using the MERN stack (MongoDB, Express.js, React.js, Node.js).
- Strong understanding of HTML5, CSS3, and JavaScript (ES6+), along with modern JavaScript frameworks and libraries.
- Experience with state management in React (e.g., Redux, Context API).
- Solid understanding of RESTful API design, asynchronous programming, and Node.js server-side development.
- Hands-on experience with MongoDB and integrating databases with Node.js.
- Familiarity with modern development tools and workflows such as Git, CI/CD pipelines, and containerization (Docker).
- Strong problem-solving abilities and an eye for detail.
- Ability to work in an agile development environment, with a focus on continuous delivery and iterative improvement.
- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
Preferred Qualifications:
- Familiarity with additional frontend technologies such as TypeScript, GraphQL, or Next.js.
- Experience with cloud platforms (AWS, Azure, GCP) and serverless architectures.
- Knowledge of performance optimization techniques and scalability best practices.
- Understanding of DevOps processes, containerization, and microservices architecture.
Why Join Us?
- Innovative Projects: Work on cutting-edge, high-impact projects that challenge your technical skills and creativity.
- Collaborative Culture: Join a team of talented professionals who are passionate about technology, learning, and continuous improvement.
- Career Growth: We offer opportunities for mentorship, skill development, and career advancement.
- Flexible Work Environment: Enjoy a healthy work-life balance with options for remote work, flexible hours, and more.
Vice President (Product Management) - Y Combinator backed Shopify-like platform
About Merito :-
- Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities.
- We are working with the mission to change the way hiring is done.
- The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About Our Client :
- Our client is headquartered in California and Y Combinator backed Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, artists etc.) to launch, manage and grow their business online.
- Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, they are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED). The company is founded by alumni from top IITs, IIMs, BITS, Yale including ex-entrepreneurs and from firms such as BCG, Hike, Dunzo and P&G.
- Since the launch of its first version in December 2020 they have grown 25X. Creators have earned more than $1 Million since launch through the platform.
- We have just closed our series A (yet to announce) and are looking to build out our leadership team across functions.
Job Description :-
Here we're shaping the future of the creator economy to realize our dream of creating a world with no boring jobs.
We are looking for an experienced Vice President, Product Management to lead and own our Product strategy and execution to drive our business goals. As our VP, Product, you will lead the product management team to determine priorities across PODs, develop the product roadmap, and lead its execution, in partnership with our Product Development, Engineering, Sales and Marketing teams.
Our work environment is fast-paced, with a collaborative atmosphere. We are passionate about delivering innovations that empower Creators to become Entrepreneurs and realize their full potential. We are looking for a Product leader to bring in and instill a philosophy for how we work and deliver world-class products.
Our Product Management team's core mission is to delight customers resulting in Product Led Growth. We obsessively seek to understand customers' perspectives, have a bias toward data-driven action, and can break down complex problems into steps that drive product roadmaps. Product managers also serve as product owners, leading product teams and driving cross-functional collaboration on a day-to-day basis.
We value the following traits in our product management leaders:
- Stewards: We put the needs of our customers and our business ahead of our own egos
- Leaders: We lead by example, inspiring and motivating those around us
- Hi-Lo: We are both strategic and hands-on, detail-oriented when necessary.
- Generalists: We are equally comfortable working on all parts of the product stack
- Evidence-driven: We base our ideas on data and measure the results of those ideas.
- Resource-aware: We are resource-efficient in everything we do.
Responsibilities :-
- Lead and evangelize as we execute on our product vision and product strategy across the company
- Set up processes that ensure smooth coordination between the Product team with other teams
- Drive growth product initiatives to existing services
- Review business and product results regularly with leadership, suggesting changes to the business or product plans.
- Manage, motivate, coach, and develop a team of product managers.
- Coordinate roadmaps across teams
- Manage requirement and design reviews
- Collaborate with cross-functional peers to solve complex problems.
Requirements :-
- Passion and alignment with our core vision of A world with no boring jobs
- 3+ years product management experience, ideally with previous VP-level responsibilities
- Work history in both core product development (e.g. product/market fit) and growth product initiatives (e.g. SEO, funnel optimization)
- Consumer SaaS product experience as well as experience in one of the following areas: E- Commerce and E-Learning, digital content and community.
- Experience with SEO, growth product execution, content strategy development
NodeJS (Node.js)MongoDB
Express
Amazon Web Services (AWS)Responsibilities
1. Collaborate with teammates to define, design, and shape new features.
2. Design and develop backend API microservices using Node.js.
3. Design and develop applications in an AWS and GCP environment.
4. Design and implement low-latency, high-availability, and performant applications.
5. Write reusable, testable, and efficient code.
6. Troubleshoot, debug, and upgrade the software.
Requirements
1. Solid experience in Node.js.
2. Good experience using frameworks such as Express.JS or Restify.
3. Willing to learn HapiJS.
4. Hands-on experience with JavaScript Development.
5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.
6. Good programming skills and communications.
Android Development
Kotlin
JavaINTRODUCTION:
i-Lanam was established in the year of 2020 with an insight to provide a
competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to established this company.
SPECIALISATION:
Whatever be the size, complexity or requirement of your mobile application,
i-Lanam Technologies is a one-step solution in developing the finest Android,
iOS, React Native, PHP Application.
- iPhone Application Development
- Android Application Development
- Web Development
- UI/UX Design
- IT Market Solution
- IOT (Internet of Things)
Canada Office
182 Central Ave, 3, London, Ontario N6A 1M7, CA
Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015,IN
Required Qualifications:
- 2 Year’s proficient experience with Kotlin
- Ability to use the Android Studio, including the Android SDK & Android NDK, with ease
- Experience with third-party libraries and APIs
- Experience publishing a high-quality android application to the Google Play Store
- FFMPEG(Build own library)
- GL-transition with FFmpeg
- GpuImage & Basic about OpenGL(glsl)
- Strong knowledge of Bitmap related operations
- Gesture related operations
- Good knowledge about memory management
- Proficient understanding of code versioning tools, such as Git
Roles and Responsibilities:
- Research new applications concept, design, development for apps like Photo-Video making
- Train juniors for new and redesign features of mobile apps, manage their queries
- Coordinating with team members across the organization for efficient work progress
- Ensure applications are properly integrated with Android APIs
- Communicate thoroughly with the back-end department to help build a best-practice RESTful API
- Communicate effectively with stakeholders to manage expectations
- Should be able to work as an independent contributor and also lead the team of junior Java/Android
Qualification:
- Bachelor’s degree in Computer Science, IT or related fields
PythonJob Title: Sr. Test Engineer
Experience: 4 to 6 Years
Education: Bachelor's degree in engineering
Work Location: Bangalore
Detailed JD:
Must Have:
- Should have knowledge of selenium frameworks.
- Should have experience in python scripting for selenium using pytest in pycharm
- Good knowledge of Manual testing
- Profound knowledge of SDLC/STLC
- Good knowledge of Test management tools like JIRA with Zypher
- Basic knowledge of Azure or experience testing applications in cloud environments
- Jenkins and CI/CD pipeline experience
- Provide the team with a vision and objectives; manage key performance indicators
- Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
- Maintain the sales report of the team
- Needs to own hiring, firing and deliverables of at least 10 education counselors
- Motivating & mentoring team to achieve & exceed targets
- Design & develop business models
- Conducting weekly reviews for performance & training
- Identifying the areas of improvements & KPI’s
- Involved in a lot of calling on phone for negotiation and objection handling
- Are dynamic professionals who drive their team to exceed business targets
- Possess sound knowledge and understanding of consumer (students and parents) behavior
- Thrive in a fast paced ambiguous work environment
- Have excellent communication skills in English and the regional language
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon