Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
- Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
- Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
- Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
- Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
- Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
- Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
- Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
- Creating project proposals, concept notes and sales collaterals where required
- Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
- Setting up the best suited approach for sales conversion for each product line
- Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
- Active and regular lead building on linkedin, facebook, and other relevant digital channels.
- Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
- Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.
What you need to have:
- An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
- Achieved proven annual revenue targets at least between 1 to 4 Crores
- Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
- Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
- Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
- Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users.
- Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
- Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
- Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India
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Experience:
Should have a minimum of 10-12 years of Experience.
Should have experience on Product Development/Maintenance/Production Support experience in a support organization
Should have a good understanding of services business for fortune 1000 from the operations point of view
Ability to read, understand and communicate complex technical information
Ability to express ideas in an organized, articulate and concise manner
Ability to face stressful situation with positive attitude
Any certification in regards to support services will be an added advantage
Education: BE, B- Tech (CS), MCA
Location: India
Primary Skills:
Hands on experience with OpenStack framework. Ability to set up private cloud using OpenStack environment. Awareness to various OpenStack services and modules
Strong experience with OpenStack services like Neutron, Cinder, Keystone, etc.
Proficiency in programming languages such as Python, Ruby, or Go.
Strong knowledge of Linux systems administration and networking.
Familiarity with virtualization technologies like KVM or VMware.
Experience with configuration management and IaC tools like Ansible, Terraform.
Subject matter expertise in OpenStack security
Solid experience with Linux and shell scripting
Sound knowledge of cloud computing concepts & technologies, such as docker, Kubernetes, AWS, GCP, Azure etc.
Ability to configure OpenStack environment for optimum resources
Good knowledge of security, operations in open stack environment
Strong knowledge of Linux internals, networking, storage, security
Strong knowledge of VMware Enterprise products (ESX, vCenter)
Hands on experience with HEAT orchestration
Experience with CI/CD, monitoring, operational aspects
Strong experience working with Rest API's, JSON
Exposure to Big data technologies ( Messaging queues, Hadoop/MPP, NoSQL databases)
Hands on experience with open source monitoring tools like Grafana/Prometheus/Nagios/Ganglia/Zabbix etc.
Strong verbal and written communication skills are mandatory
Excellent analytical and problem solving skills are mandatory
Role & Responsibilities
Advise customers and colleagues on cloud and virtualization topics
Work with the architecture team on cloud design projects using openstack
Collaborate with product, customer success, and presales on customer projects
Participate in onsite assessments and workshops when requested
Provide subject matter expertise and mentor colleagues
Set up open stack environments for projects
Design, deploy, and maintain OpenStack infrastructure.
Collaborate with cross-functional chapters to integrate OpenStack with other services (k8s, DBaaS)
Develop automation scripts and tools to streamline OpenStack operations.
Troubleshoot and resolve issues related to OpenStack services.
Monitor and optimize the performance and scalability of OpenStack components.
Stay updated with the latest OpenStack releases and contribute to the OpenStack community.
Work closely with Architects and Product Management to understand requirement
should be capable of working independently & responsible for end-to-end implementation
Should work with complete ownership and handle all issues without missing SLA's
Work closely with engineering team and support team
Should be able to debug the issues and report appropriately in the ticketing system
Contribute to improve the efficiency of the assignment by quality improvements & innovative suggestions
Should be able to debug/create scripts for automation
Should be able to configure monitoring utilities & set up alerts
Should be hands on in setting up OS, applications, databases and have passion to learn new technologies
Should be able to scan logs, errors, exception and get to the root cause of the issue
Contribute in developing a knowledge base on collaboration with other team members
Maintain customer loyalty through Integrity and accountability
Groom and mentor team members on project technologies and work
KEY RESPONSIBILITIES:
- Collaborate with Project Manager or Project Consultant to develop front end of mobile and web application
- Delivering a complete front-end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Collaborate with the stakeholders, the users, the build team and other development partners to implement state-of-the-art user experiences.
- Collaborate with cross-functional teams to analyze, design, and ship new features
- Participate actively in discussions, presentations and decisions about front end development, web application, mobile app etc.
- Act as the impulse by providing clear guidance to the team’s questions during implementation phases
- Implement new technologies to maximize application performance
- Work with outside data sources and APIs
- Work on bug fixing and improving application performance
KEY COMPETENCIES & SKILLS:
- Strong object-oriented JavaScript
- Flat box, material design concepts
- AngularJS, MVC frameworks – Angular
- CSS precompilers like Sass and LESS
- Skills in one or more chosen frameworks/libraries like jQuery or Bootstrap
- AJAX (Asynchronous JavaScript and XML)
- HTML 5, CSS Modules, Web pack, Babel, npm
- jQuery, jQueryUI, RequireJS, doT.js (Templating Engine)
- Able to integrate existing API (REST)
- Understanding of java web application technology stack (core Java, spring core, Spring MVC, Hibernate, REST)
- Git/GitHub, Continuous integration using maven & Jenkins
- Integrate applications with network systems, servers and databases.
- Troubleshoot problems with application development and use
- Excellent conceptual, and critical thinking capabilities
- Self-directed and self-motivated with the ability to take charge or play a supporting role
- Strong understanding of product development
- Clear written and verbal communications skills (English), including presentation skill
- Basic knowledge of Microsoft Office (Word, Excel and PowerPoint) is required.
About Company
Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories. They now have 10 brands that are active and these are available across its own D2C channel, ecomm platforms and general and modern trade channels.
WHAT YOU’LL BE DOING:
- Lead Brand Marketing, Strategy, Content and Communication for existing and new brands
- Creating Brand positioning and differentiation strategies, generating brand anticipation and planning Brand launch keeping in mind the key insights gained from customer and competitor analysis
- Translate brand strategies into brand plans, brand positioning, category, product planning and go-to-market execution plans
- Accountable to lead marketing campaigns, content, understanding the brand well, and integrating the brand communication across all channels
- Own and drive social media presence for the brand
- Develop & conduct marketing campaigns to increase traffic & conversion
- Create & deliver ambitious growth plans for the brand's D2C platforms and take onus of D2C business delivery.
- Driving performance on all performance-marketing channels such as Facebook, Google etc, as well as organic, direct and affiliate sources of revenue and traffic.
- Oversee operation of own websites, app(s), content platform(s) and any other digital D2C initiatives.
- Responsible for customer retention marketing activities and merchandising strategy for scaling up revenue.
- Plan and deliver on retention targets within time and budget with focus on key channels such as Email, SMS & Push Notifications.
- Work closely on increase conversions, cross-sell, and drive platform specific influencer activities, and focus on upselling to increase the customer engagement via multiple digital channels.
WHAT YOU’LL BRING TO THE TEAM:
- 7-10 years business and / or marketing experience in relevant start-up/ e-commerce/ D2C/FMCG organizations handling a large brand or 2/3 independent brands.
- Experience working for multiple brands at a time
- Strong experience using performance marketing to drive traffic growth and brand awareness
- Expertise in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels.
- Experience in managing digital first brands both from width & depth point of view
- Strength working with cross functional teams in a high growth environment
- Experience in creating end to end online customer journey
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or a relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Requirements
Salary up to 60 LPA (depending upon your experience)
5+ years of solid experience with a wide range of web, backend, or mobile technologies.
● Mastery of Ruby on Rails in a cloud-based ecosystem
● Experience presenting technical solutions to peers and managers.
● A proven track record of designing scalable and maintainable technical solutions.
• Experience coordinating development efforts across multiple managing projects in
parallel.
● Experience working with off-shore/outsourced developers across different time zones.
● Experience with code review tools and practices to ensure best practices are followed
and code quality gates are achieved.
● Experience with creating documentation, unit tests, integration tests, security, and load
tests.
● Solid Understanding of GitOps principles.
Nice to have:
● Working knowledge of Docker, Kubernetes, Terraform, and GitLab CI/CD pipelines
● Comfortable with open source monitoring tools like Prometheus, Grafana, Loki
● Experience with AWS, GCP, Azure, and Digital Ocean
• Have strong experience in Go
• Have expertise in implementing microservices (using tools and technologies for messaging, GraphQL, GRPC, REST API, etc)
• Have implementation experience in data visualization (knowledge graph, for example), workflow or business process management
• Have expertise in design and development using PostresSQL
• Have experience with Containerization (Docker, Kubernetes, AWS)
• Experience of Cloud AWS based instances and services (e.g. EC2, S3, ELB, RDS, IAM, Route53, CloudFront, ElastiCache)
• Strong experience in enterprise application development, data structures, modern design patterns and microservices architecture
- Need to develop windows applications in VB.Net and C#
- Need to interact with QA team, Deployment team
- Need to interact with in-house and external customers
- Need to interact with internal team members for integrated development
- Need to have good communication skills within the team members
Skills required:
- 5+ years of experience is required in developing projects using VB.Net, and mysql C#
- Need to have experience in implementing OOPS concepts
- Need to have experience in database concepts
- Need experience in unit testing
- Need to have experience in trouble shooting and analyzing run time errors
Preference of Educational background:
- BE
- B.Tech
- MCA
Preference of Professional background:
- Experience in handling modules/projects as individual
- Experience in Imaging tools, PDF SDK
- Experience in interacting with 3rd party tools
- Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
- Measure and report performance of all digital marketing campaigns & activities
- Brainstorm new and creative growth strategies & high frequency scenario
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Analyse existing products and plan growth and improvement strategy
- Manage campaign timelines and deliverables
- Document best practices and seek out opportunities to improve existing processes
- Create reports and build reporting requirements for data management and analytics
Desired Profile:
- Masters/Bachelor’s Degree in Business or Marketing.
- MBA in Marketing will be preferred
- Min 2-5 years of experience in Digital operations role
- Solid MS Office skills – PowerPoint, Excel, Word.
- Strong project and product management expertise.
- Excellent interpersonal, communication and presentation skills.
- Strong analytical and creative problem solving skills.
- Ability to effectively organize, analyze, and present data with solutions.
LocTruth is a location intelligence platform geared to map out business problems and provide data-backed solutions with the help of location data layered with business data. Our insights span from people to places, range from average footfall all the way down to a specific person’s movement patterns, anonymously ofcourse. With our insights, we support businesses in decision-making, problem-solving, and overall optimizing.Google Maps visualizes our world, we visualize a business’ world.
The Job
We are looking to launch our solution into the market with the help of a solid Sales Development Representative.
You would work closely with LocTruth’s founders to understand our solution, identify new opportunities, reach out to potential customers via email and LinkedIn, conduct discovery and demo calls.
- Develop sales opportunities by researching and identifying potential clients.
- Rolling out daily emails, calls, and research reports
- Create weekly newsletters, emails to attract clients
- Make outbound calls to drive sales targets which include:
- POCs
- Pilots
- Full-time clients
- Assess competitors by analyzing and summarizing competitor information and trends
- Create ideal customer profiles
- Participate on LinkedIn groups, online tech forums, subscribe to magazines and newsletters of complimentary brands.
- Handling all incoming customer queries on our sales email
- Prepare to be a part of and eventually deliver presentations/demos to potential clients
- Develop a sales funnel, spearhead and be willing to use a CRM platform, and present goals every week to management
- Work with design and marketing to create and execute sales decks, brochures, campaigns and other materials
Requirements
- Minimum Requirement: Bachelor’s Degree
- Must have 2-3 years of industry experience in selling Data/IT/SaaS products and concepts
- Excited to sell brand-new technology products
- Proficient in English
- Consistent track record of documenting, synthesizing, and communicating results
- Team player who can take responsibility for anything from making a sales pitch to the CEO of a company to showing off your hobbies at a LocTruth team call
- Must be self-motivated, flexible, collaborative, and have an eagerness to learn.
- This is a remote position for now.
Bonus
- Experience with sales tools
- Experience with startups and working with founders
- Worked within the realm of geospatial data or location intelligence
Company culture
Now for the fun stuff...just kidding, we hope you find everything above to be the fun aspect of your careers. But just to give you some more insight into our company culture:
- Get on boarded with a “get to know us” session and meet our entire team.
- We promote an inclusive environment of all genders, backgrounds, likes, and dislikes.
- We’re casual - first name basis please.
- You get the chance to work remotely (mainly because of the raging pandemic) but be prepared to switch over to in-person as soon as the situation permits
- We’re a fun team and depending on the pandemic, we try to meet every month to get to know each other better.
- Play icebreakers and games to challenge our minds apart from work.
- Get integrated into the typical start up life that could be the next big success and work on a product you can truly be proud of!