UX Designer

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Open Roles: 2

Start: Immediate

Why this role exists

Most systems work at a low scale.

Very few survive real production load, complex workflows, and enterprise edge cases.

We are building a platform that must:

• Scale from 500K → 20M+ interactions/month
• Handle complex insurance workflows reliably
• Become easier to deploy as it grows, not harder

This role exists to build the backend foundation that makes this possible.

What you’ll do

You will not just write services.

You will design and own core platform systems.

1. Scale the platform without breaking architecture

• Scale from 50K → 2M+ interactions/month
• Ensure:
• High availability
• Low latency
• Fault tolerance
• Avoid large rewrites — build systems that evolve cleanly

2. Build the workflow automation (WA) engine

• Design a flexible system with:
• States
• Stages
• Cohorts
• Dynamic workflows
• Ensure workflows:
• Handle edge cases reliably
• Can be configured easily
• Move from:
• Hardcoded flows → configurable execution engine

3. Build the insurance-specific data layer

• Design data models for:
• Policy states
• Claim workflows
• Consent tracking
• Ensure the system works across:
• Multiple insurers
• Multiple use cases
• Build a platform-first data layer, not use-case-specific hacks

4. Make deployment and setup simple

• Ensure workflows and data models are:
• Easy to configure
• Easy to launch
• Reduce friction for:
• Product teams
• Deployment teams

5. Create a compounding data advantage

• Build a data layer that:
• Improves with every deployment
• Captures structured signals
• Ensure data becomes a long-term edge, not just storage

6. Own production reliability

• Participate in on-call rotation across 3 engineers
• Ensure:
• Incidents are handled quickly
• Root causes are fixed permanently
• Build systems where reliability is shared, not individual

What success looks like

• Platform scales to 2M+ interactions/month smoothly
• Workflow engine supports complex, dynamic use cases
• Data layer enables fast deployment across accounts
• Edge cases are handled without constant firefighting
• System becomes easier to use as it grows
• Production issues are rare and predictable

Who you are

• You have 2-5 years of backend engineering experience
• You have built:
• Scalable systems
• Distributed services
• You think in:
• Systems
• Data models
• Trade-offs
• You are comfortable owning:
• Architecture
• Production systems

What will make you stand out

• Experience building:
• Workflow engines
• State machines
• Data-heavy platforms
• Strong understanding of:
• System design
• Distributed systems
• Failure handling
• Experience working in:
• High-scale production environments

Why join

• You will build the core backend of an AI platform
• Your work directly impacts:
• Scale
• Reliability
• Product capability
• You will design systems that move from:
• Use-case specific → platform-level infrastructure

What this role is not

• Not just API development
• Not limited to feature-level work
• Not disconnected from production realities

What this role is

• A system architect
• A builder of scalable platforms
• A driver of long-term technical advantage

One question to self-evaluate

Can you design backend systems that scale, handle edge cases, and become easier to use as they grow?

Position: Business Development Executive

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 2.50 LPA to 4.80 LPA

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field.

• 0 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends.

Position: Team Leader

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 5 LPA to 6 LPA

We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

Requirements:

• A bachelor's or associate's degree in marketing, sales, or a related field may be

advantageous.

• Experience in sales is necessary.

• Strong sales ability, business acumen, and commercial awareness.

• Excellent communication, interpersonal, and customer service skills.

• Strong leadership abilities.

• Good time management, strategic planning, and organizational skills.

Responsibilities:

• Identifies the primary concerns, long-term strategies, and targets to be

assigned to the team members.

• Oversees the sales squad's initiatives to reach objectives and generate

realistic, consistent outcomes.

• Develops the product sales blueprint, a set of standards for sales associates to

conform to, encompassing lead filtering and deal modeling.

• Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 5 LPA to 7.20 LPA

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers.

Your Day-to-Day

• Assist our Growth Strategists in analyzing the results of A/B experiments.
• Analysis on customer engagement rates, customer acquisition projects ( ex. Churn rate prediction, Attribution etc. )
• Analyse marketing channel performance and Deep-dive reports to stakeholders and Management
• Building statistical experimentation templates for faster A/B outputs
• Work on forecasting models and assisting senior Management in creating frameworks on growth models

• Local implementation of marketing analytics projects related to improving marketing channels effectiveness, customer segmentation, campaign optimization, etc
• Monitor campaigns against key performance indicators (KPIs), be fully aware of trends and analytics, success and risks in order to achieve business objectives.

• Communicate complex ideas into understandable reports/documentation and this will include leveraging on leading software tools such as Tableau.
  
  

Your Know-Know

• 3-5 years of experience in strategy / consulting / analytical / project management roles; experience in e-commerce, Start-ups or Unicorns(CARS24,OLA,SWIGGY,FLIPKART,OYO) or entrepreneur experience preferred + At Least 2 years of experience leading a team
• Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)
• Must have SQL/PostgreSQL/Tableau Experience. 
• Added advantage: Experience with Google Analytics, CRM (MoEngage, Braze,Leanplum).
• Preferred knowledge of statistical computer languages (Python / R, etc). 
• Analytical mindset with ability to present data in a structured and informative way
• Enjoy a fast-paced environment and can align business objectives with product priorities

• Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
• Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
• Session Manager/System Manager (SIP server) administration and routing configuration
• Session Border Controller administration and configuration
• Session Border Controller to Session Manager Routing configuration
• Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
• Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
• Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
• Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces