Site Reliability Engineer

Objectives of this role

•Building and implementing new development tools and infrastructure

•Understanding the needs of stakeholders and conveying them to developers

•Working on ways to automate and improve development and release processes

•Testing and examining code written by others and analysing results

•Ensuring that systems are safe and secure against cybersecurity threats

•Identifying technical problems and developing software updates and fixes

•Working with software developers and software engineers to ensure that development follows established processes and works as intended

•Planning projects and being involved in project management decisions

Responsibilities:

• Set up CI/CD pipelines for automated deployment and delivery

•Setup and management of new and Existing cloud-based Kubernetes cluster services

•Write Ad/Hoc Bash/Python scripts to automate certain operational tasks.

•Designing, maintenance and management of tools for automation of different operational processes.

•Provision of critical system security by leveraging best practices and prolific cloud security solutions.

•System troubleshooting and problem resolution across various application domains and platforms

•Support/maintain development, UAT and production infrastructure.

•Providing recommendations for architecture and process improvements.

•Respond to L2 calls and emails.

•Help administer monitoring systems, alerting, log management, and other IT infrastructure systems.

•Perform root cause analysis of production errors and resolve technical issues

•Design procedures for system troubleshooting and maintenance

Technical Skill Requirements:

•Experience in a DevOps role in AWS/OCI cloud environment.

•Must have experience with CI/CD Pipelines and hands-on experience with DevOps tools such as, Jenkins, Git, Docker, Kubernetes, Ansible, etc.

•Strong knowledge in Terraform for multi-stack cloud infrastructure provisioning.

•Strong knowledge in OCI/AWS-based Kubernetes service management.

•Must have experience with Python/Bash as a scripting language.

•Good knowledge in software debugging, web applications and services (Apache, Nginx, HAProxy)

•Must have knowledge in monitoring setup with Prometheus, Alertmanager, Grafana, Thanos, Loki, Fluentbit, etc.

Good To Have Skills

•PostgreSQL, MySQL, MongoDB, Redis, Keycloak.

•Migrating application from one cloud to another; OCI certifications

•Test Driven Development

Soft Skill Requirements:

•Able to learn new skills and technology quickly.

•Energetic with amazing customer service skills and a team-oriented approach.

•Strong verbal and written communication skills

What you’ll be doing at Novo:

● Systems thinking
● Creating best practices, templates, and automation for build, test, integration and
deployment pipelines on multiple projects
● Designing and developing tools for easily creating and managing dev/test infrastructure
and services in AWS cloud
● Providing expertise and guidance on CI/CD, Github, and other development tools via
containerization
● Monitoring and support systems in Dev, UAT and production environments
● Building mock services and production-like data sources for use in development and
testing
● Managing Github integrations, feature flag systems, code coverage tools, and other
development & monitoring tools tools
● Participating in support rotations to help troubleshoot to infrastructure issues

● Creating and working with containers, as well as using container orchestration tools
(Kubernetes / Docker)
● AWS: S3, EKS, EC2, RDS, Route53, VPC etc.
● Fair understanding of Linux
● Good knowledge of CI/CD : Jenkins / CircleCI / Github Actions
● Basic level of monitoring
● Support for Deployment along with various Web Servers and Linux environments , both
backend and frontend.

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud
• Implementation of installations of the solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo, AnangoDB or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

• Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
• Have enough experience on application and infrastructure architectures
• Design and plan cloud solution architecture
• Design for security, network, and compliances
• Analyze and optimize technical and business processes
• Ensure solution and operational reliability
• Manage and provision cloud infrastructure
• Manage IaaS, PaaS, and SaaS solutions
• Design strategies around cloud governance, migration, Cloud operations and DevOps
• Design highly scalable, available, and reliable cloud applications
• Build and test applications
• Deploy applications on cloud
• Integration with cloud services

Certification:

• Architect level certificate of any cloud (AWS, GCP, Azure)

Java with cloud

The expectation is to set up complete automation of CI/CD pipeline & monitoring and ensure high availability of the pipeline. The automated deployment environment can be on-prem or cloud (virtual instances, containerized and serverless). Complete test automation and ensure Security of Application as well as Infrastructure.

ROLES & RESPONSIBILITIES

Configure Jenkins with load distribution between master/slave Setting up the CI pipeline with Jenkins and Cloud(AWS or Azure) Code Build Static test (Quality & Security) Setting up Dynamic Test configuration with selenium and other tools Setting up Application and Infrastructure scanning for security. Post-deployment security plan including PEN test. Usage of RASP tool. Configure and ensure HA of the pipeline and monitoring Setting up composition analysis in the pipeline Setting up the SCM and Artifacts repository and management for branching, merging and archiving Must work in Agile environment using ALM tool like Jira DESIRED SKILLS

Extensive hands-on Continuous Integration and Continuous Delivery technology experience of .Net, Node, Java and C++ based projects(Web, mobile and Standalone). Experience configuring and managing

• ALM tools like Jira, TFS, etc.
• SCM such as GitHub, GitLab, CodeCommit
• Automation tools such as Terraform, CHEF, or Ansible
• Package repo configuration(Artifactory / Nexus), Package managers like Nuget & Chocholatey
• Database Configuration (sql & nosql), Web/Proxy Setup(IIS, Nginx, Varnish, Apache).

Deep knowledge of multiple monitoring tools and how to mine them for advanced data Prior work with Helm, Postgres, MySQL, Redis, ElasticSearch, microservices, message queues and related technologies Test Automation with Selenium / CuCumber; Setting up of test Simulators. AWS Certified Architect and/or Developer; Associate considered, Professional preferred Proficient in: Bash, Powershell, Groovy, YAML, Python, NodeJS, Web concepts such as REST APIs and Aware of MVC and SPA application design. TTD experience and quality control with Sonarqube or Checkmarx, Tics Tiobe and Coverity Thorough with Linux(Ubuntu, Debian CentOS), Docker(File/compose/volume), Kubernetes cluster setup Expert in Workflow tools: Jenkins(declarative, plugins)/TeamCity and Build Servers configuration Experience with AWS CloudFormation / CDK and delivery automation Ensure end-to-end deployments succeed and resources come up in an automated fashion Good to have ServiceNow configuration experience for collaboration

What you will get:

1. To be a part of the Core-Team 💪
2. A Chunk of ESOPs 🚀
3. Creating High Impact by Solving a Problem at Large (No one in the World has a similar product) 💥
4. High Growth Work Environment ⚙️

What we are looking for:

1. An 'Exceptional Executioner' -> Leader -> Create an Impact & Value 💰
2. Ability to take Ownership of your work
3. Past experience in leading a team

• 3-6 years of relevant work experience in a DevOps role.
• Deep understanding of Amazon Web Services or equivalent cloud platforms.
• Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
• Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
• Continuously improve and increase the capabilities of the CI/CD pipeline
• Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
• Participate in production outages and handle complex issues and works towards resolution

Job Location: Jaipur

Experience Required: Minimum 3 years

About the role:

As a DevOps Engineer for Punchh, you will be working with our developers, SRE, and DevOps teams implementing our next generation infrastructure. We are looking for a self-motivated, responsible, team player who love designing systems that scale. Punchh provides a rich engineering environment where you can be creative, learn new technologies, solve engineering problems, all while delivering business objectives. The DevOps culture here is one with immense trust and responsibility. You will be given the opportunity to make an impact as there are no silos here. 

Responsibilities:

• Deliver SLA and business objectives through whole lifecycle design of services through inception to implementation.
• Ensuring availability, performance, security, and scalability of AWS production systems
• Scale our systems and services through continuous integration, infrastructure as code, and gradual refactoring in an agile environment. 
• Maintain services once a project is live by monitoring and measuring availability, latency, and overall system and application health.
• Write and maintain software that runs the infrastructure that powers the Loyalty and Data platform for some of the world’s largest brands.
• 24x7 in shifts on call for Level 2 and higher escalations
• Respond to incidents and write blameless RCA’s/postmortems
• Implement and practice proper security controls and processes
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on platform.

Must have:  

• Minimum 3 Years of Experience in DevOps.  
• BS degree in Computer Science, Mathematics, Engineering, or equivalent practical experience.
• Strong inter-personal skills.
• Must have experience in CI/CD tooling such as Jenkins, CircleCI, TravisCI
• Must have experience in Docker, Kubernetes, Amazon ECS or  Mesos
• Experience in code development in at least one high-level programming language fromthis list: python, ruby, golang, groovy
• Proficient in shell scripting, and most importantly, know when to stop scripting and start developing.
• Experience in creation of highly automated infrastructures with any Configuration Management tools like: Terraform, Cloudformation or Ansible.  
• In-depth knowledge of the Linux operating system and administration. 
• Production experience with a major cloud provider such Amazon AWS.
• Knowledge of web server technologies such as Nginx or Apache. 
• Knowledge of Redis, Memcache, or one of the many in-memory data stores.
• Experience with various load balancing technologies such as Amazon ALB/ELB, HA Proxy, F5. 
• Comfortable with large-scale, highly-available distributed systems.

Good to have:  

• Understanding of Web Standards (REST, SOAP APIs, OWASP, HTTP, TLS)
• Production experience with Hashicorp products such as Vault or Consul
• Expertise in designing, analyzing troubleshooting large-scale distributed systems.
• Experience in an PCI environment
• Experience with Big Data distributions from Cloudera, MapR, or Hortonworks
• Experience maintaining and scaling database applications
• Knowledge of fundamental systems engineering principles such as CAP Theorem, Concurrency Control, etc. 
• Understanding of the network fundamentals: OSI, TCI/IP, topologies, etc.
• Understanding of Auditing of Infrastructure and help org. to control Infrastructure costs. 
• Experience in Kafka, RabbitMQ or any messaging bus.