Site Reliability Engineer

About us

 

Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.

 

Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we secured a “Series-D” funding.

 

Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀. Do you think you have what it takes to help us achieve this? Find Out Below!

 

 

What will you do?

 

· Define the overall process, which includes building a team for DevOps activities and ensuring that infrastructure changes are reviewed from an architecture and security perspective

 

· Create standardized tooling and templates for development teams to create CI/CD pipelines

 

· Ensure infrastructure is created and maintained using terraform

 

· Work with various stakeholders to design and implement infrastructure changes to support new feature sets in various product lines.

 

· Maintain transparency and clear visibility of costs associated with various product verticals, environments and work with stakeholders to plan for optimization and implementation

 

· Spearhead continuous experimenting and innovating initiatives to optimize the infrastructure in terms of uptime, availability, latency and costs

 

 

You should apply, if you

 

 

1. Are a seasoned Veteran: Have managed infrastructure at scale running web apps, microservices, and data pipelines using tools and languages like JavaScript(NodeJS), Go, Python, Java, Erlang, Elixir, C++ or Ruby (experience in any one of them is enough)

 

2. Are a Mr. Perfectionist: You have a strong bias for automation and taking the time to think about the right way to solve a problem versus quick fixes or band-aids.

 

3. Bring your A-Game: Have hands-on experience and ability to design/implement infrastructure with GCP services like Compute, Database, Storage, Load Balancers, API Gateway, Service Mesh, Firewalls, Message Brokers, Monitoring, Logging and experience in setting up backups, patching and DR planning

 

4. Are up with the times: Have expertise in one or more cloud platforms (Amazon WebServices or Google Cloud Platform or Microsoft Azure), and have experience in creating and managing infrastructure completely through Terraform kind of tool

 

5. Have it all on your fingertips: Have experience building CI/CD pipeline using Jenkins, Docker for applications majorly running on Kubernetes. Hands-on experience in managing and troubleshooting applications running on K8s

 

6. Have nailed the data storage game: Good knowledge of Relational and NoSQL databases (MySQL,Mongo, BigQuery, Cassandra…)

 

7. Bring that extra zing: Have the ability to program/script is and strong fundamentals in Linux and Networking.

 

8. Know your toys: Have a good understanding of Microservices architecture, Big Data technologies and experience with highly available distributed systems, scaling data store technologies, and creating multi-tenant and self hosted environments, that’s a plus

 

 

Being Part of the Clan

 

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

 

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️

 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

• Hands-on knowledge on various CI-CD tools (Jenkins/TeamCity, Artifactory, UCD, Bitbucket/Github, SonarQube) including setting up of build-deployment automated pipelines.
• Very good knowledge in scripting tools and languages such as Shell, Perl or Python , YAML/Groovy, build tools such as Maven/Gradle.
• Hands-on knowledge in containerization and orchestration tools such as Docker, OpenShift and Kubernetes.
• Good knowledge in configuration management tools such as Ansible, Puppet/Chef and have worked on setting up of monitoring tools (Splunk/Geneos/New Relic/Elk).
•             Expertise in job schedulers/workload automation tools such as Control-M or AutoSys is good to have.
• Hands-on knowledge on Cloud technology (preferably GCP) including various computing services and infrastructure setup using Terraform.

• Should have basic understanding on networking, certificate management, Identity and Access Management and Information security/encryption concepts.
• •             Should support day-to-day tasks related to platform and environments upkeep such as upgrades, patching, migration and system/interfaces integration.
• •             Should have experience in working in Agile based SDLC delivery model, multi-task and support multiple systems/apps.
• •             Big-data and Hadoop ecosystem knowledge is good to have but not mandatory.

• Should have worked on standard release, change and incident management tools such as ServiceNow/Remedy or similar

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Datadriven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

About the Role

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

 

What you need to have:

Roles & Responsibilities
Implementing various development, testing, automation tools, and IT infrastructure
Planning the team structure, activities, and involvement in project management activities.
Managing stakeholders and external interfaces
Setting up tools and required infrastructure
Defining and setting development, test, release, update, and support processes for DevOps operation
Have the technical skill to review, verify, and validate the software code developed in the project.
Troubleshooting techniques and fixing the code bugs
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
Encouraging and building automated processes wherever possible
Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
Incidence management and root cause analysis
Coordination and communication within the team and with customers
Selecting and deploying appropriate CI/CD tools
Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
Mentoring and guiding the team members
Monitoring and measuring customer experience and KPIs
Managing periodic reporting on the progress to the management and the customer

Role
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company. You will also help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

Responsibilities
- Deployment, automation, management, and maintenance of production systems.
- Ensuring availability, performance, security, and scalability of production systems.
- Evaluation of new technology alternatives and vendor products.
- System troubleshooting and problem resolution across various application domains and platforms.
- Providing recommendations for architecture and process improvements.
- Definition and deployment of systems for metrics, logging, and monitoring on the AWS
platform.
- Manage the establishment and configuration of SaaS infrastructure in an agile way
by storing infrastructure as code and employing automated configuration management tools with a goal to be able to re-provision environments at any point in time.
- Be accountable for proper backup and disaster recovery procedures.
- Drive operational cost reductions through service optimizations and demand-based
auto-scaling.
- Have on-call responsibilities.
- Perform root cause analysis for production errors
- Uses open source technologies and tools to accomplish specific use cases encountered
within the project.
- Uses coding languages or scripting methodologies to solve a problem with a custom workflow.

Requirements
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
- Prior experience as a software developer in a couple of high-level programming
languages.
- Extensive experience in any Javascript-based framework since we will be deploying services to NodeJS on AWS Lambda (Serverless)
- Strong Linux system administration background.
- Ability to present and communicate the architecture in a visual form.
- Strong knowledge of AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, NAT
gateway, DynamoDB)
- Experience maintaining and deploying highly-available, fault-tolerant systems at scale (~
1 Lakh users a day)
- A drive towards automating repetitive tasks (e.g. scripting via Bash, Python, Ruby, etc)
- Expertise with Git
- Experience implementing CI/CD (e.g. Jenkins, TravisCI)
- Strong experience with databases such as MySQL, NoSQL, Elasticsearch, Redis and/or
Mongo.
- Stellar troubleshooting skills with the ability to spot issues before they become problems.
- Current with industry trends, IT ops and industry best practices, and able to identify the
ones we should implement.
- Time and project management skills, with the capability to prioritize and multitask as
needed.

What you will be doing:

● Responsible for design, development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Participating in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should be able to work on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc

What you bring:

● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in
● an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.

Aviso offers:

● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card

Required Skills and Experience 

 

• 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

 

Good to have:

 

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.

 

Job Description : Minimum of 6 years of hands on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS. Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure. Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins. Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms. Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team. Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status. Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis. Interface with developers and triage SQL queries that need to be executed in production environments. Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production. Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability. Minimum 2 years’ experience in Ansible. Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks. Must have had prior experience automating deployments to production and lower environments. Experience with APM tools like New Relic and log management tools. Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS. Essential Functions System Architecture Process Design and Implementation Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs. Establishing and enforcing systems monitoring tools and standards Establishing and enforcing Risk Assessment policies and standards Establishing and enforcing Escalation policies and standards.

We are hiring for Sr.IT Engineer Certifications : AWS Certified. Exp:3-5 years’ experience Skill Set: • Deploying, managing, and operating scalable, highly available, and fault tolerant systems on AWS • Selecting the appropriate AWS service based on compute, data, or security requirements • Identifying AWS operational best practices • Estimating AWS usage costs and identifying operational cost control mechanisms • Should have exp in Implementing and managing IT infrastructure on AWS • Scripting knowledge (PowerShell/Python) and/or ability to automate routing operations through scripts or tool sets. • Efficient in writing AWS cloud formation scripts/templates and is a mandatory requirement. • 3+ years of hands-on exp operating AWS-based applications • Experience provisioning, operating, and maintaining systems running on AWS• Capabilities to provide AWS operations & deployment guidance and best practices • 3+ years of System Administration, Good exp in Windows&Linux admin • 2+exp with administrating Cloud environments&tuning • Strong knowledge of Linux, shell scripts, Apache, MySQL, Development Operations, Configuration management, monitoring and TCP/IP protocols • Knowledge MYSQL&MSSQL