Site Reliability Engineer

at Healthifyme

Overview
We at Fynd take great pride in building one of the most reputed tech companies for retail in India. Over the years we internally built some ground breaking no-code & low-code data products and platforms that allowed us to expand fast and scale enormously.

Roles & Responsibilities

• Automate Everything: Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
• Gather cloud infrastructure requirements, evaluate options and come up with solutions.
• Specifying, documenting and developing new product features, and writing automating scripts.
• Update our processes and design new processes as needed
• Work with multiple self-managed Kubernetes Clusters on different Clouds.
• Being proactive - Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch* Maintaining CI/CD pipelines while keeping it stable and efficient

Must have skills

• Hands-on experience working on AWS
• Well versed with at-least two languages - Python and one more (Node JS , Shell).
• Working knowledge of Terraform and Ansible
• Experience using Web servers & proxies (Nginx, Apache)
• Containerisation experience working with Docker/ Kubernetes
• Experience with working on security of Cloud services and Kubernetes.
• Experience with cloud-native monitoring tools like Prometheus/Nagios and Grafana
• Code, Build and Release management using GIT and Jenkins

Good to have skills

• Understanding of Azure
• Experience with distributed tracing and APM tools a plus.
• Experience with running Logging Infrastructure stacks like ELK at scale.
• Knowledge of distributed Messaging/Task Queues: Kafka
• Basic Understanding of SQL and NO SQL databases like Mongo, Mysql

Interview Process

• Coding Round
• 3 Technical rounds with existing team members
• Culture fit round with one of our co-founders

What do we offer?

Growth

• Compensation on-par with the best in industry
• Continuously grow yourself with mentors & free access to online courses
• Trusted by the best in the Industry : Investors : Google / Reliance

Culture

• Great Work Culture | Culture – Building Fynd
• Workcation | Can’t Take a Vacation? Try a Workcation

Post-COVID

• Amazing office in Wework with the coolest Gaming zone
• Vijay Diamond Building - Office Space in Andheri East | WeWork
• Free breakfast & Friday Lunches
• Flexible Work Hours

Automation of business processes and software deployment/configuration through a variety of
frameworks, development languages and tools (primarily ruby, python, java script, bash, etc.,
but Chef their associated DSLs/programming languages can be considered).
• Contribute and provide input and/or direction for the overall development processes and
development operations (DevOps), throughout system/software development lifecycle.
• Design, Development and implementation of the automation and services developed in various
cloud platforms (both public and private) and service models
Technical Skills: Successful candidates will have a subset of the following skills.
(at least 80% coverage required)
• Operating Systems: Experienced Linux system engineer. Can perform most tasks with no
assistance.
o At least 3 years hands-on experience with Red Hat Linux family
• Virtualization and Cloud Computing: Senior level virtualization skills. Can perform most
virtualization tasks with minimum assistance.
• At least 12 months experience building container-based solutions using one or more of
Openshift, Kubernetes, Docker, Helm.
• At least 6 months hands-on experience with Linux KVM (libvirt, libguestfs, virsh, qemu,
qemu-img, virtio) or equivalent experience using Xen, Oracle VM.
• Understanding of cloud service models - IaaS/PaaS/Saas - considered a plus.
Ansible - Technical Experience
• Install Ansible/ Red Hat Ansible Engine on control nodes.
• Create and update inventories of managed hosts and manage connections to them.
• Automate administration tasks with Ansible playbooks and adhoc commands.
• Write effective Ansible playbooks at scale
• Protect sensitive data used by Ansible with Ansible Vault Reuse code and simplify playbook
development with Ansible roles
• Configure Ansible managed nodes
• Create and distribute SSH keys to managed nodes
• Configure privilege escalation on managed 

Learngram is a Singapore based EdTech startup with a vision to empower institutions offer their educational content to learners through a tech platform that helps learners master the content.
 

At Learngram, we are building an AI powered E-Learning platform.
 

Our tech team is based out of Bengaluru. We are building a high quality team of result focused & innovative problem solvers.
 

Founders:
Vikas Goel - CEO - https://www.linkedin.com/in/vikas-goel-77 58 79 10/
Raman Kishore - CTO - https://www.linkedin.com/in/kramankishore/

 

We are looking for an early team member to join our startup. Someone who is passionate to be at the helm of building a company, who can build products ground up and is enthusiastic to be an early member of a startup.

Someone who is a passionate devops engineer, taking end to end ownership of deployment and automation, cost optimisation, release management, auto scaling, monitoring and logging, security, etc., writes good code, is highly productive and is passionate about building world class products.

 

An ideal candidate is skilled in:

• Deployment of all backend services
• Deployment automation
• CI/CD
• Load balancing
• Horizontal scaling
• Auto scaling scripts
• Monitoring, logging and alerts
• Load testing
• Api testing
• Infrastructure cost optimisation
• Maintaining dev, staging and prod environments
• Application release and rollback
• Containerisation of services
• Infrastructure Orchestration
• Security
• Product & Customer focused
• Proficient with Python, Shell, Selenium, Locust, Jenkins / Bamboo, Octopus, Docker, Kubernetes, SonarCube, Logstash, Grafana / Kibana, AWS / GCP
• Has continuous learning attitude, high ownership, startup mindset and is optimistic.

 

Website:

https://www.learngram.ai/

Product demonstration and further details to be discussed in the call.

 

Note: This job posting is for a full time effort for a 3-6 month contract period. There is an opportunity to get an employment offer depending on the performance in this contract period.

1. 1-4 years of technical experience or in a similar role supporting large scale production systems

2. Experience with AWS, GCP

3. Cloud Migration

4. Jenkins, code deploy, cloud build

5. Experience with tools such as Docker, Kubernetes, ECS Elasticsearch, Ansible, Terraform, etc

6. Good command of Linux environment

7. AWS certification is a plus

Established in May 2015, Indus OS is a homebred system apps company, building India's only content and commerce platform for users to discover and consume digital content & services in the language of their choice. With a vision of digitally connecting 1 Billion Indians, Indus OS is constantly striving to adapt its existing portfolio (App Store, Minus One Screen, Keyboard, Messenger, etc) by introducing new features to enrich the user experience in their native language.

Currently, Indus OS has a user base of over 12+ Million on the back of 10+ smartphone brand partnerships with leading OEMs such as Samsung, Gionee, iTel, Micromax, Intex, Karbonn, and others. The Indus platform is available in English & 23 Indian regional languages and is intended to digitally connect the next 1 billion people in the emerging markets.

Indus App Bazaar: Indus also has its very own app market place called Indus App Bazaar with over 400,000 applications. Indus App Bazaar is India's largest indigenous app store available in 12 languages, designed to suit specific requirements of the Indian consumers. The recent partnership with Samsung will see Indus App Bazaar power Samsung's new Galaxy Apps Store in all Samsung Devices. With this partnership, we will be able to reach a user base of over 150 Million by 2021.

Indus OS in News:

Bloomberg: http://bloom.bg/2adsFRB

Financial Express: http://bit.ly/29FDQg5

Economic Times: http://bit.ly/2ayTvD4

https://bit.ly/2JgL3JU

https://yourstory.com/2019/07/startup-funding-indus-os-samsung-venture


Key Responsibilities

- Developing automation for the various deployments core to our business

- Documenting run books for various processes / improving knowledge bases

- Identifying technical issues, communicating and recommending solutions

- Miscellaneous support (user account, VPN, network, etc)

- Develop continuous integration / deployment strategies

- Production systems deployment/monitoring/optimization

- Management of staging/development environments

What you know :

- Ability to work with a wide variety of open source technologies and tools

- Ability to code/script (Python, Ruby, Bash)

- Experience with systems and IT operations

- Comfortable with frequent incremental code testing and deployment

- Strong grasp of automation tools (Chef, Packer, Ansible, or others)

- Experience with cloud infrastructure and bare metal systems

- Experience optimizing infrastructure for high availability and low latencies

- Experience with instrumenting systems for monitoring and reporting purposes

- Well versed in software configuration management systems (git, others)

- Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

- Data management skills

Education :

- Degree in Computer Engineering or Computer Science or 2-5 years equivalent experience in systems administration or DevOps roles.

- Work conducted is focused on business outcomes

- Can work in an environment with a high level of autonomy (at the individual and team level)

- Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

- True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

- The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

- Awesome benefits, social gatherings etc.


- Work with intelligent, fun and interesting people in a dynamic start-up environment.

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

 

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

What you will be doing:

● Responsible for design, development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Participating in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should be able to work on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc

What you bring:

● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in
● an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.

Aviso offers:

● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card

Important to have : 1. Linux experience 2. Nginx or any webtier 3. Any scripting like terraform or ansible 4. Jenkins pipeline 5. Ci/CD 6. Containers and dockers