Sr HR manager

About The Company:

Dolat is a dynamic team of traders, puzzle solvers, and coding enthusiasts focused on tackling complex challenges in the financial world. We specialize in trading in volatile markets and developing cutting-edge technologies and strategies. We're seeking a skilled Linux Support Engineer to manage over 400 servers and support 100+ users. Our engineers ensure a high-performance, low-latency environment while maintaining simplicity and control. If you're passionate about technology, trading, and problem-solving, this is the place to engineer your skills into a rewarding career.

Qualifications:

• B.E/ B.Tech
• Experience: 1-3 years.
• Job location – Andheri West, Mumbai.

Responsibilities:

• Troubleshoot network issues, kernel panics, system hangs, and performance bottlenecks.
• Fine-tune processes for minimal jitter in a low-latency environment.
• Support low-latency servers, lines, and networks, participating in on-call rotations.
• Install, configure, and deploy fully-distributed Red Hat Linux systems.
• Deploy, configure, and monitor complex trading applications.
• Provide hands-on support to trading, risk, and compliance teams (Linux & Windows platforms).
• Automate processes and analyze performance metrics to improve system efficiency.
• Collaborate with development teams to maintain a stable, high-performance trading environment.
• Drive continuous improvement, system reliability, and simplicity.
• Resolve issues in a fast-paced, results-driven IT team.
• Provide level one and two support for tools systems testing and production release.

Skills Required:

• Expertise in Linux kernel tuning, configuration management (cfengine).
• Experience with hardware testing/integration and IT security.
• Proficient in maintaining Cisco, Windows, and PC hardware.
• Good knowledge in Perl, Python, Powershell & Bash.
• Hands-on knowledge of SSH, iptables, NFS, DNS, DHCP, and LDAP.
• Experience with Open Source tools (Nagios, SmokePing, MRTG) for enterprise-level systems.
• Knowledge of maintaining Cisco ports/VLANs/dot1.x
• Solid understanding of OS and network architectures.
• REDHAT Certification and SQL/database knowledge.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication skills and fluency in English.
• Proven technical problem-solving capabilities.
• Strong documentation and knowledge management skills.
• Software development skills are a bonus.
• Preferred SQL and database administration skills.

Industry

• Financial Services

Relationship Manager – Insurance Sales.

1. Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 
2. Achieving Sales Target
3. Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 
4. Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 
5. Building and maintaining strong relationships with agents, providing support and addressing their needs. 
6. Tracking agent performance, identifying areas for improvement.
7. Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 
8. Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

1. Required skills
2. Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
3. Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
4. Basic computer knowledge and statistical analysis

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native

Qualification:

• Good knowledge about React/React Native
• Should be aware about state management library Redux
• Must have knowledge of es6+
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle
• Good to have knowledge about writing test cases
• Good to have knowledge about typescript
• Preferred if there is at least one app on play store

Roles and Responsibilities :

• Design and build application for iOS platforms
• Writing well designed, testable, efficient code by using the best software development practices
• Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
• Responsible to work on bug fixing and improving application performance
• Create and maintain software documentation
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities

Responsibilities :

- Knowledge of Node.js and frameworks available for it {such as NestJS, Express, StrongLoop, etc.}

- Experience in Database, Postgres Preferred.
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions 
- Strong proficiency with JavaScript

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

• Bachelors/Masters in Computer Science or related field
• 7+ years previous release and/or project management experience
• Solid understanding of release and project management principles
• Strong experience with software development processes and agile methodologies
• Experience using bug tracking and management system (JIRA, Bugzilla, Testrail…) to track and build release dashboards 
• Experience with Jira Query Language (JQL) and JIRA Portfolio is a definite plus
• Demonstrated ability to manage and coordinate multi-functional work teams toward completion
• Demonstrated effective leadership and analytical skills
• Advanced written and verbal communication skills a must
• Experience in Data Storage, SaaS, Virtualization, Cloud, and Enterprise Equipment Deployment
• Demonstrated ability to successfully influence stakeholders and lead cross functional teams across geographies and business units
• Experienced in navigating variety of complex, cross-functional activities and lead all aspects of release delivery.
• Ability to engage with Business users and understand their needs.
• Broad knowledge of SaaS, distributed systems, virtualization, storage products, cloud, infrastructure software, databases, interface driven solutions is a definite plus
• General PC knowledge including GSuite, Microsoft Office and expert knowledge of Excel