Graphic Designer

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.

Job Overview:

We are seeking an experienced and results-driven Sales Manager to lead and oversee our real estate sales team. The ideal candidate will have a strong background in real estate sales, with the ability to set strategies, manage a team, and drive sales targets. The Sales Manager will play a key role in developing and executing sales plans to achieve growth, ensure customer satisfaction, and maintain market competitiveness.

Key Responsibilities:

• Develop and execute sales strategies to achieve revenue targets.
• Identify and qualify potential clients.
• Build and maintain strong relationships with clients.
• Negotiate and close deals.
• Manage and develop a team of sales representatives.
• Prepare and deliver sales presentations.
• Analyze sales data and identify trends.
• Stay up-to-date on industry trends and best practices.

Qualifications:

• Bachelor's degree in the related field.
• 6+ years of experience in sales management.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team.
• Experience with CRM software.

We are seeking a new graphic designer to join our team. You will be designing a wide variety of things across digital and offline media. To be successful in this position, youll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Here are the details

Experience : 0-2 yrs

Mode : C2H

Skillset : Graphic designer

Location : Remote (Anywhere in India)

Interested candidates Please share your updated profiles to us along with portfolio's.

Responsibilities:

• Design website banners, retouch images, company creatives and collaterals
• Create Infographics, brochures, flyers, etc. using Adobe tools
• Convert content in compelling images for Amzurs social channels
• Adhere to brand guidelines and complete projects according to deadline

Requirements:

• Excellent communication skills to present the design ideas
• Basic knowledge of layouts, typography, line composition, color, lighting
• Should understand design aesthetics and functionality fundamentals
• Sound understanding of InDesign, Adobe Photoshop, and Illustrator
• Strong creative and analytical skills
• Understanding of Google Slides, Docs, and Sheets
• Understanding of After effects is a plus but optional
• Basic video editing capabilities are a plus but optional
• Compelling portfolio of graphic design work

We are looking for BE/BTech graduates (2018/2019 pass out) who want to build their career as Data Engineer covering technologies like Hadoop, NoSQL, RDBMS, Spark, Kafka, Hive, ETL, MDM & Data Quality. You should be willing to learn, explore, experiment, develop POCs/Solutions using these technologies with guidance and support from highly experienced Industry Leaders. You should be passionate about your work and willing to go extra mile to achieve results.

We are looking for candidates who believe in commitment and in building strong relationships. We need people who are passionate about solving problems through software and are flexible.

Required Experience, Skills and Qualifications

Passionate to learn and explore new technologies

Any RDBMS experience (SQL Server/Oracle/MySQL)

Any ETL tool experience (Informatica/Talend/Kettle/SSIS)

Understanding of Big Data technologies

Good Communication Skills

Excellent Mathematical / Logical / Reasoning Skills