Quality Analyst Tester

We are seeking a highly skilled Senior Java Developer with expertise in Microservices architecture and Spring Boot to join our dynamic team. The ideal candidate will be responsible for designing, developing, and deploying scalable, high-performance backend solutions.

Key Responsibilities:

• Design, develop, and maintain Java-based applications using Spring Boot and Microservices architecture.
• Develop and implement RESTful APIs and integrate them with front-end components.
• Optimize application performance and ensure high availability and scalability.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Implement security best practices, including authentication and authorization mechanisms.
• Develop and maintain unit and integration tests to ensure robust software quality.
• Work with DevOps teams to automate CI/CD pipelines and ensure smooth deployment processes.
• Monitor and troubleshoot production issues, providing efficient resolutions.
• Stay updated with emerging technologies and best practices in Java development and cloud-native applications.

Required Skills & Qualifications:

• 8+ years of hands-on experience in Java development.
• Expertise in Spring Boot, Spring MVC, Spring Cloud, and other Spring frameworks.
• Strong experience with Microservices architecture and API development.
• Proficiency in RESTful services, JSON, and Swagger/OpenAPI.
• Hands-on experience with SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).
• Familiarity with message brokers like Kafka or RabbitMQ.
• Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, or GCP).
• Solid understanding of CI/CD pipelines using Jenkins, GitLab, or similar tools.
• Strong problem-solving skills and the ability to work in an agile development environment.
• Excellent communication and teamwork skills.

Nice-to-Have:

• Experience with GraphQL and event-driven architecture.
• Knowledge of reactive programming using WebFlux.
• Familiarity with observability tools like Prometheus, Grafana, ELK stack.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

Position: Customer Success Associate

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

Experience: 2+ years

Details

• Location – Pune
• Reporting to – Sr. QA Manager
• Working closely with Product Manager and CTO

Educational Background:

• Engineering Graduate

Professional Experience:

• 5-8 Years of QA experience

Tech Skills:

• Understanding of basic testing principles – Black Box and White Box Testing
• Document and execute test cases for Black and White box testing.
• Execute testing tasks and report status and escalating issues as appropriate.
• Knowledge of testing with multiple browsers – IE, FF and Chrome
• Document defects and ensure verification of resolutions
• Work collaboratively with the development team during all stages of projects to provide in process testing results.

• Knowledge of manual testing
• Knowledge of JavaScript and VBScript
• Exposure to automated testing tools like Selenium, WaitiN, JMeter
• Basic SQL knowledge – writing SELECT queries, INSERT and UPDATE statements etc.

Other Skills:

• Good listener
• Confident approach
• Strong problem-solving skill
• Highly proficient with MS Office
• Ability to structure processes and lay down the foundation for a department

Personality and attitude traits:

• Passionate about work – We like people who like to work, and want their work to mean something
• Self-starter and motivator – We do not believe in monitoring or tracking team members
• Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
• Individual contributor – We are a small team, and everyone has hands on contribution
• Start-up savvy