TEAM LEADER

Job Title: PMO Lead/ Analyst- Project Manager

Location: Sector 62, Gurugram (Hybrid - 3 days WFO)

Employment Type: Full-time

Experience: 7+ years

About Company

Bupa Global Capability Centre (GCC) is the massive technology and operations backbone of Bupa, which is a leading international healthcare company headquartered in the UK. They serve over 50 million customers globally. Think of the India GCC as the core engine driving digital transformation, advanced analytics, and global operations for Bupa worldwide. It’s not a third-party IT service company; it’s an absolute product-and-capability-led captive center. The organization focuses on innovation, customer-centricity, and operational excellence to support better health outcomes globally. Bupa’s Global Capability Centre (GCC) plays a strategic role in driving technology transformation, enterprise operations, and digital delivery for global teams.

Role Summary

We’re hiring a PMO (7–8 yrs) to partner with our Head of Technology in the GCC. You’ll run portfolio governance, delivery oversight, and executive reporting, turning complex tech delivery data into clear decisions. You should bring strong Power BI / Excel / PowerPoint skills, Jira / Confluence experience, excellent communication, and the ability to work independently with ownership. GCC / global stakeholder experience is a plus.

Role Purpose

We are seeking hands-on, outcome-driven PMO professional to partner with the Head of Technology in our GCC. The role will drive portfolio governance, delivery oversight, data-led reporting, and operating cadence across strategic technology programs. The ideal candidate combines strong analytical aptitude and data presentation / storytelling skills, understands technology landscapes, communicates crisply with senior stakeholders, and operates with ownership and minimal supervision.

Key Responsibilities

Portfolio Governance & Planning

• Establish and run portfolio governance (intake, prioritization, roadmaps, dependency mapping, capacity planning).
• Maintain the tech portfolio backlog, OKRs / KPIs, and quarterly planning artifacts.
• Ensure alignment between GCC execution plans and global technology strategy.

Delivery Oversight & Execution Control

• Track program milestones, risks/issues, decisions (RAID), scope changes, and benefits realization.
• Standardize status reporting and create executive-ready dashboards and narratives.
• Partner with Engineering, Product, Security, and Enterprise PMO to unblock dependencies.

Analytics & Reporting

• Build clear, insight-led reports and visuals in Power BI / Excel / PowerPoint for leadership and global stakeholders.
• Drive data quality and a single source of truth across Jira / Azure DevOps / Confluence.
• Translate delivery data into actionable insights (e.g., cycle time, velocity, burn-down, variance metrics).

Financials & Vendor Management

• Track budgets, forecasts, and variance support investment cases and ROI reporting.
• Coordinate SOWs, invoicing, and performance visibility for vendors / partners.

Process & Tooling

• Define and continuously improve ways of working (Agile/Hybrid), templates, and playbooks.
• Administer and optimize usage of Jira / Confluence / Azure DevOps / Smartsheet / SharePoint.
• Support change management and adoption across teams.

Stakeholder & Communication Management

• Coordinate cross-functional stakeholders across the GCC and global HQ; manage leadership updates, operating rhythms, and decision forums.
• Draft crisp exec communications (steerco packs, one-pagers, memos) with strong narrative clarity.

Operating Cadence of the Technology Org

• Run leadership cadences (weekly ops reviews, monthly portfolio reviews, quarterly planning).
• Ensure agendas, pre-reads, action tracking, and outcomes are consistently delivered.

Must-Have Qualifications

• 7–8 years of PMO / Program Management experience within technology organizations (GCC experience preferred).
• Strong analytical aptitude and data presentation/storytelling skills (Power BI / Excel / PowerPoint).
• Ability to understand technology concepts (cloud, APIs, data platforms, DevOps / CI-CD, SDLC / Agile).
• Demonstrated ownership, bias for action, and ability to work independently in ambiguous environments.
• Excellent communication skills - executive-ready writing and presentation; able to simplify complex topics.
• Proven stakeholder management across senior leadership, product, engineering, and external partners.
• Hands-on with Jira / Confluence (or Azure DevOps) for tracking, reporting, and portfolio views.

Good-to-Have

• Experience in a Global Capability Center supporting global stakeholders across time zones.
• Certifications: PMP / PRINCE2, CSM / SAFe, ITIL (plus).
• Exposure to financial tracking, benefits realization, and vendor governance.
• Experience setting up OKRs, RACI, and portfolio dashboards.
• Bachelor’s in Engineering / Computer Science or related; MBA is a plus.

Key Performance Indicators (KPIs)

• Delivery Health: % initiatives on time / scope; schedule / cost variance; dependency resolution SLAs.
• Portfolio Insight Quality: Accuracy and timeliness of dashboards / reports; data quality score.
• Stakeholder Satisfaction: Leadership CSAT / NPS for PMO services effectiveness of governance forums.
• Financial Hygiene: Budget forecast accuracy (e.g., within ±5%); timely vendor invoice processing.
• Risk Control: % risks / issues with active mitigations; audit findings closure on time.
• Operating Cadence: On-time pre-reads, action closure rates, and decision turnaround.

Tools & Environment:

• Planning & Tracking: Jira, Confluence, Azure DevOps, Smartsheet
• Data & Reporting: Power BI, Excel (advanced), PowerPoint (executive storytelling)
• Collaboration: SharePoint, Teams, Miro / Mural
• Methods: Agile / Scrum / SAFe, hybrid governance, PMBOK / PRINCE2 frameworks

Behavioral Competencies:

• Ownership & Accountability: Self-starter, dependable, follows through.
• Structured Problem Solving: Breaks ambiguity into clear steps; data-first approach.
• Communication & Influence: Tailors message to audience; secures alignment and decisions.
• Learning Agility: Quickly absorbs new tech / business domains proactive in improving processes.
• Integrity & Confidentiality: Handles sensitive information responsibly.

Working Model:

• Hybrid with flexibility for global time-zone collaboration as needed.
• May require occasional travel to partner sites or global HQ.

- Design, develop, and maintain full stack web applications using Python (backend) and modern frontend frameworks

- Build and integrate REST APIs; work with databases (SQL/NoSQL)

- Apply AI/ML concepts or tools within applications (e.g., model integration, LLM APIs, data-driven features)

- Collaborate with cross-functional teams on financial/trading platform features

- Write clean, scalable, well-tested code; participate in code reviews

- Troubleshoot and optimize application performance

Role Overview

We are looking for a highly skilled Full Stack Software Developer with expertise in Node.js, TypeScript, React, and JavaScript. The ideal candidate will have strong experience in Object-Oriented Programming (OOP), software engineering methodologies, and Agile practices. You should be comfortable working in a fast-paced, continuous deployment environment and have a passion for building scalable, high-performance applications.

Key Responsibilities

• Test-Driven Development (TDD): Write tests before implementation to ensure code quality.
• Clean & Maintainable Code: Develop self-explanatory, efficient, and well-structured code.
• Frequent Releases: Deploy small, incremental updates frequently.
• Pair Programming: Work collaboratively in pairs to improve efficiency and code quality.
• Peer Reviews: Conduct and participate in code reviews for continuous improvement.
• Full-Stack Development: Handle both frontend and backend, including infrastructure and DevOps pipelines.
• Product Development: Collaborate closely with the product team to roll out new features and fixes.
• Continuous Learning: Stay updated with the latest technologies and best practices.

Required Skills & Experience

• Strong proficiency in:
• Node.js, TypeScript, React, and JavaScript
• Object-Oriented Programming in JavaScript
• Data structures, algorithms, and software engineering methodologies
• Experience in Agile & Extreme Programming (XP)

• Familiarity with:
• Web server ecosystems
• Relational DBMS
• CI/CD tools such as Jenkins, Hudson, and Bamboo
• Web frameworks and frontend technologies
• Complexity analysis and performance optimization
• Server configuration and deployment infrastructure

• Experience using:
• Source control and bug tracking systems
• Writing user stories and technical documentation
• Bonus: Experience with Swift or iOS development is a plus.

Company Overview

Engagedly Inc. is a fast-paced global software product organization. We make a difference to our clients by ensuring their workforce is meaningfully engaged. This niche space is attracting attention from candidates who love challenges and want to learn new things every day.

The Opportunity

‘Your success is our success! We’re looking for passionate, energetic and enthusiastic individuals who dream to be key drivers of success by directly impacting the organization’s sales & revenue growth. As an Associate - Business Development, you will operate to generate leads and interact closely with clients in the North American geography.

The Responsibilities - What will I be doing?

● Learn & understand our products, their purpose and our clients.

● Envisage plans and creatively chalk methodologies to reach out to prospective clients.

● Research prospective companies/leads, nurture and engage with them to build a potential sales

pipeline.

● Engage with the prospects via multiple outbound channels such as cold emails, cold calls,

LinkedIn and leveraging other social media channels.

● Build on qualified opportunities

The Requirements - What Skills do I Need?

● 0-1 year of proven experience in B2B sales, preferably at an Internet StartUp or SaaS Industry.

Freshers too can apply. As a fresher, you will be provided on-the-job training.

● Ability to challenge and chase goals and yet have fun at work.

● Entrepreneurial drive—you thrive being part of a small team, rapidly iterating on your approach

to unlocking opportunities,and getting your hands dirty to sell.

● Demonstration of intellect, drive, executive presence, sales acumen with an urge to succeed.

● A positive and energetic phone presence that inspires prospects to take the next step.

● Savvy with LinkedIn Sales Navigator and CRM tools.

● Experience working in a SaaS (Software as a Service) company would be an added advantage.

Why should I join Engagedly?

● You specialize in the domain that's fast-picking pace and becoming a need for many organizations

today.

● Work independently with your chosen methods to drive results

● Phenomenal learning experience with guaranteed self-development & growth.

● No dearth to growing within the business development track. Hence, you shape your career!

● A competitive compensation along with plentiful target-based incentives.

● Great people culture, work environment and freedom of space to set forth your fullest potential.

Shift Timings - 5.30 pm- 2.30 am IST

If this role sounds exciting, challenging and interesting, then we look forward to hearing from you.

All the best!

Minimum of 4+ years of experience as a backend developer.

In-Depth knowledge and experience with C#, .NET Core is must.

Experience in working with API Gateways, REST, OAuth, Rabbit MQ and Microsoft ecosystem technologies.

Experience with databases like Oracle, SQL lite, PostgreSQL etc.

Experience with microservices architecture is a must, and experience over any public cloud(Azure preferred) is an added advantage.

Experience and understanding of OOPS and SOLID design principles and various design and architectural patterns.

Experience in Test Driven Development and automated testing tools like NUnit and SonarQube.

Strong communication and collaboration skills to work effectively with cross-functional teams.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)

What you need to have:

We are looking for an experienced top-notch Software Engineer to grow with our development team. As a Node.js engineer, you will be involved from conception to completion with projects that are technologically sound and impactful.

What you will do: 

1. Work on existing software solutions or new systems on the specified programming language.
2. Translating designs and wireframes into high-quality code. 
3. Ensure the best possible performance, quality of the solution you are working on. 
4. Working closely with business analysts, software engineers, product managers, designers and other stakeholders. 
5. Write well-designed and efficient code by adhering to the specified coding standards. 
6. Mentor and support other team members by doing code reviews and applying your experience in process and technical leadership.
7. Document the development process, architecture, and standard components.

1. Minimum 2 years of work experience as a Software Engineer(Node.js).
2. Good knowledge of SQL and related databases.
3. Proficient in Node.js, Javascript, AJAX, jQuery, JSON, CSS and HTML.
4. Knowledge of object-oriented programming.
5. Knowledge of the Front-end and Back-end processes.
6. Knowledge of web development, continuous integration, and cloud technologies
7. Proficiency with RESTful APIs to connect applications to back-end services.
8. Flexibility to switch to a new programming language as and when required. 
9. Ability to own a product and deliver exceptional quality. 
10. Analytical capabilities and logical approach to problem-solving. 
11. Familiarity with software development lifecycle and agile methodology.
12. Good at writing understandable, testable code with an eye towards maintainability 
13. Proficiency in software engineering tools. 
14. Have system-level thinking and the ability to develop a system as a whole. 
15. Bachelor's degree in Computer Science Engineering or any other relevant course. 
16. Good communication skills - including the ability to convey information to non-technical team members in a concise and clear way. 
17. Ability to understand the end-user. 

• Impactful Projects: At Synoriq, you get to work on exciting projects that create a huge impact in the lives of common people. You get exposure to the various domains we work in - be it the financial sector or the government sector. With projects of such scale, we work on the latest and most popular technologies in the market. 
• Great Nucleus of Minds: You get to work with the smartest people and learn together. Our team is a bunch of talented designers, engineers, singers, storytellers, and dancers.  
• Fun: We understand that theres a life outside the office too. We offer flexibility in the work schedule and work from home so that you give your best every day.  
• Leadership Initiatives: We promote the overall development of an individual and help you realize your professional goals. There are ample learning opportunities providing exposure in different domains and working in cutting-edge technology.