Sr.Analyst

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are seeking a dynamic and revenue-driven Lead Strategic Partnerships & Alliances to lead, train, and scale our Partnership & Alliances team. You will be responsible for driving strategic partnerships, channel alliances, and revenue growth while optimizing the partnership ecosystem. This role requires a proven track record in revenue generation through partnerships, strong leadership skills, and an ability to build long-term alliances.

Responsibilities:

• Own and lead the partnerships strategy by identifying, onboarding, and scaling strategic partners, resellers, and alliances.
• Train and mentor the partnerships team to enhance their performance and drive revenue.
• Develop and execute partnership programs that generate revenue and expand market reach.
• Build strong relationships with key industry players, resellers, and technology partners.
• Streamline onboarding, engagement, and revenue-sharing models for efficiency.
• Negotiate and close high-impact deals, working closely with leadership to structure long-term business success.
• Track key KPIs such as partner revenue contribution, retention, and deal closures while optimizing strategy accordingly.
• Collaborate with Sales, Marketing, and Product teams to align partnerships with business objectives.

Qualifications:

• Minimum 5 - 7 years of experience in Strategic Partnerships, Channel Sales, or Alliances, preferably in a SaaS/product-based company.
• Proven track record in generating revenue through partnerships and alliances.
• Strong leadership skills with experience in training and managing high-performance teams.
• Excellent negotiation skills with the ability to structure and close complex partnership deals.
• Strategic thinker with the ability to identify growth opportunities and execute data-driven partnership strategies.
• Strong relationship-building skills with an existing network in SaaS, telecom, or cloud-based industries being a plus.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Perks & Benefits:

• Lead and scale the Partnerships & Alliances function in a fast-growing SaaS company.
• Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Directly impact business growth and revenue through high-value collaborations.
• Competitive compensation with a lucrative variable component.
• Opportunity to work with leading partners and industry leaders.

A niche, specialist position in an interdisciplinary team focused on end-to-end solutions. Nature of projects range from proof-of-concept innovative applications, parallel implementations per end user requests, scaling up and continuous monitoring for improvements. Majority of the projects will be focused on providing automation solutions via both custom solutions and adapting machine learning generic standards to specific use cases/domains.

Clientele includes major publishers from the US and Europe, pharmaceutical bigwigs and government funded projects.

As a Senior Fullstack Developer, you will be responsible for designing, building, and maintaining scalable and performant web applications using modern technologies. You will work with cutting-edge tools and cloud infrastructure (primarily Google Cloud) and implement robust back-end services with React JS with Typescript, Koa.js, MongoDB, and Redis, while ensuring reliable and efficient monitoring with OpenTelemetry and logging with Bunyan. Your expertise in CI/CD pipelines and modern testing frameworks will be key to maintaining a smooth and efficient software development lifecycle.

Key Responsibilities:

• Fullstack Development: Design, develop, and maintain web applications using JavaScript (Node.js for back-end and React.js with Typescript for front-end).
• Cloud Infrastructure: Leverage Google Cloud services (like Compute Engine, Cloud Storage, Pub/Sub, etc.) to build scalable and resilient cloud solutions.
• API Development: Implement RESTful APIs and microservices with Koa.js, ensuring high performance, security, and scalability.
• Database Management: Manage MongoDB databases for storing and retrieving application data, and use Redis for caching and session management.
• Logging and Monitoring: Utilize Bunyan for structured logging and OpenTelemetry for distributed tracing and monitoring to ensure system health and performance.
• CI/CD: Design, implement, and maintain efficient CI/CD pipelines for continuous integration and deployment, ensuring fast and reliable code delivery.
• Testing & Quality Assurance: Write unit and integration tests using Jest, Mocha, and React Testing Library to ensure code reliability and maintainability.
• Collaboration: Work closely with front-end and back-end engineers to deliver high-quality software solutions, following agile development practices.
• Optimization & Scaling: Identify performance bottlenecks, troubleshoot production issues, and scale the system as needed.
• Code Reviews & Mentorship: Conduct peer code reviews, share best practices, and mentor junior developers to improve team efficiency and code quality.

Must-Have Skills:

• Google Cloud (GCP): Hands-on experience with various Google Cloud services (Compute Engine, Cloud Storage, Pub/Sub, Firestore, etc.) for building scalable applications.
• React.js: Strong experience in building modern, responsive user interfaces with React.js and Typescript
• Koa.js: Strong experience in building web servers and APIs with Koa.js.
• MongoDB & Redis: Proficiency in working with MongoDB (NoSQL databases) and Redis for caching and session management.
• Bunyan: Experience using Bunyan for structured logging and tracking application events.
• OpenTelemetry Ecosystem: Hands-on experience with the OpenTelemetry ecosystem for monitoring and distributed tracing.
• CI/CD: Proficient in setting up CI/CD pipelines using tools like CircleCI, Jenkins, or GitLab CI.
• Testing Frameworks: Solid understanding and experience with Jest, Mocha, and React Testing Library for testing both back-end and front-end applications.
• JavaScript & Node.js: Strong proficiency in JavaScript (ES6+), and experience working with Node.js for back-end services.

Desired Skills & Experience:

• Experience with other cloud platforms (AWS, Azure).
• Familiarity with containerization and orchestration tools like Docker and Kubernetes.
• Experience working with TypeScript.
• Knowledge of other logging and monitoring tools.
• Familiarity with agile methodologies and project management tools (JIRA, Trello, etc.).

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5-10 years of hands-on experience as a Fullstack Developer.
• Strong problem-solving skills and ability to debug complex systems.
• Excellent communication skills and ability to work in a team-oriented, collaborative environment.

Mandatory skills:

• Proficient with Objective-C and Swift depending on project requirements and Cocoa Touch
• Experience with iOS frameworks such as Core Data, Core Animation, etc.
• Familiarity with RESTful APIs to connect iOS applications to back-end services

Secondary Skills:

• Experience with offline storage, threading, and performance tuning
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple's design principles and interface guidelines
• Experience with Version Control System
• Experience with Bug Tracking

Added advantage if the candidate possess below skills.

• Knowledge of low-level C-based libraries is preferred
• Experience with performance and memory tuning with tools such as Instruments and Shark, depending on project needs Familiarity with cloud message APIs and push notifications
• Bluetooth communication, BLE
• Performance and Security related Concepts

RESPONSIBILITIES:

• Oversee the sales process to attract new clients.
• Work with senior team members to identify and manage risks.
• Maintain fruitful relationships with clients and address their needs effectively.
• Prepare and deliver pitches to potential investors.
• Foster a collaborative environment within the organization.
• Transfer call to the supervisor after initial explanation.

SKILLS:

• Excellent spoken English.
• Both Graduate/Undergraduate may apply.
• Ability to develop good relationships with current and potential clients.
• Excellent communication skills.
• Knowledge of productivity tools and software.
• Ready to work in Nightshift.

Salary: 12,000.00 - 27,500.00 per month

Role: Business Development Executive (BDE)

Industry Type: BPO / Call Centre

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education

UG: Graduation Not Required

• You have experience with two or more development languages preferably Java or Python and React, etc 
• You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
• Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
• Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker

What you need to have:

• Solid understanding of pedagogy, instructional analysis, and experience meeting milestones.
• Significant experience in managing and facilitating learning and development programs in areas of Organisational/ Managerial and Leadership development, Performance Development, Culture & Values, Organisational design, Knowledge Management
• Copywriting and Storytelling skills are highly preferred
• Experience with curriculum development applications such as Camtasia, Articulate 360, or Captivate.
• Quick Learner with a flair to pick up skills rapidly (Self Starter)
• Proactive, well organized and a thorough planner
• Growth mindset and ability to receive feedback on content with an open mind and willingness to work out of one's comfort zone
• Ability to manage multiple simultaneous projects on different timelines

• Master’s degree or MBA in a relevant field such as business, operations, human resources, adult education, organizational development, or instructional design.
• 3+ years experience in Learning and Development (e.g., supporting or leading learning programs, story-boarding, building training content, training facilitation, bridging gaps in knowledge effectively, evaluating programs, and measuring success).
• Preference for experienced candidates having worked on projects around program, or product management with a focus on education programs, course content, instructional design, or curriculum creation.

• Package of 15-18 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

• Developing new product features
• Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
• Problem Solving 
• Communication
• Analytical
• Project Management

• As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
• Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
• Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
• Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
• Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision