Business Development Manager

Application Monitoring

Position Description

JD2 – SRE: Digital Channels Application Support

Experience: 6–9 years in Production Application Support / Site Reliability Engineering (Banking/Financial Services)

Work Model: 24x7 rotational shifts, ODC environment (no personal digital devices)

Responsibilities

Act as SRE for Digital Banking, Middleware, and Infra components.

Provide production support for Internet Banking, Mobile Banking, Cards, Payments, Digital Wallets, APIs.

Troubleshoot customer authentication flows (SSO, OAuth, 2FA, session management).

Lead and drive P1/P2 bridge calls, coordinating with app, infra, DB, and network teams.

Support API-driven integrations with third-party fintech/payment partners.

Perform proactive monitoring, certificate renewals, and infra health checks.

Enhance observability (Dynatrace, Logscale, Splunk, Grafana, Bigpanda, ThousandEyes).

Propose and implement automation solutions (Jenkins, Ansible AWX, Python, Shell) to reduce manual work.

Support release and deployment readiness for digital channels in ODC environment.

Conduct RCA for major incidents and recommend resilience & scalability improvements.

Monitor SLIs/SLOs for digital user experience (latency, availability, throughput).

Ensure security & compliance for API and digital banking platforms (SSL/TLS, PCI, fraud monitoring).

Partner with client stakeholders to maintain operational stability and high availability.

Collaborate with business stakeholders on banking-critical issues and ensure compliance with SLAs and regulatory standards.

Participate in DR drills, HA testing, and compliance audits.

Core Technologies (L2 / Deep Knowledge)

OpenShift (Kubernetes), Linux/Unix/Windows, Database, Networking, Middleware.

Common Tools (L1.5 – Awareness for All)

Bigpanda, Grafana, ThousandEyes, Splunk, ServiceNow, Jira, Confluence, Netcool, Siren, Glassbox.

Must Have Skills

Strong experience in Digital Banking & Middleware application support.

Hands-on experience with Internet/Mobile banking platforms, card services, and payment gateways.

Infra knowledge (servers, certificates, OS, networking).

Strong observability and monitoring (Dynatrace, Logscale, Splunk).

Incident management & RCA leadership, especially in client-facing bridge calls.

Strong Knowledge of ITIL processes (Incident, Problem, Change, Major Incident Management).

Awareness of banking compliance standards (PCI-DSS, SOX, InfoSec policies).

Ability to work under strict SLAs and regulatory environments.

Nice to Have

Kafka, VFaas, F5/Datapower, Akamai Control Center.

Salesforce (Apex), Pega, SharePoint.

Java, Node.js, JavaScript, Python, C#.

ETL, Hadoop, Teradata, Bigdata.

Evolven, Ansible AWX, CI/CD and automation (Jenkins, Ansible).

Keyword research, competitor analysis & audience targeting

Manage budgets, bidding strategies & key performance metrics

Implement A/B testing

Analyze performance using Google Analytics & Tag Manager

Stay updated with Google Ads policies & trends

Job Title: E-Commerce Executive

Salary: ₹16,000 - ₹25,000 per month

Experience: Minimum 1 year in e-commerce

Job Description:

We are seeking a motivated and detail-oriented E-Commerce Executive to join our dynamic team. The ideal candidate will have a solid understanding of e-commerce platforms, particularly Amazon, and will be responsible for managing and optimizing our online sales channels.

Key Responsibilities:

- Manage and optimize product listings on Amazon and other e-commerce platforms.

- Monitor inventory levels and coordinate with suppliers to ensure timely stock replenishment.

- Analyze sales data and market trends to identify opportunities for growth.

- Implement marketing strategies to enhance product visibility and drive sales.

- Handle customer inquiries and resolve issues related to online orders.

- Collaborate with the marketing team to create promotional campaigns.

- Stay updated on e-commerce trends and best practices.

Qualifications:

- Minimum 1 year of experience in e-commerce management.

- Knowledge of Amazon Seller Central and other e-commerce platforms.

- Strong analytical skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Proficiency in Microsoft Office and e-commerce management tools.

Who we are looking for

A candidate who can design, build and configure applications to meet business process and application requirements.

Key Role Requirements:

• Experience in Java-J2EE Development
• Hands-on experience in Struts (Core Java, JSP, Servlets, EJB) framework.
• Hands-on experience in Oracle SQL, Procedures
• Hands-on experience in Spring boot, Spring batch
• Should have worked on application servers like IBM WAS / Jboss / Web logic.
• Knowledge of basic Linux commands and BIRT reporting tool is an added advantage.
• Knowledge in SVN or any other version control is an added advantage.
• Knowledge in Build tool like ANT, Maven is an added advantage
• Strong problem solving and analytical capabilities.

Experience Required: 7+ years

Hiring Process: 1 Technical Rounds, 1 Managerial Round

Mode of work : Hybrid

Location: Bangalore

Responsibilities Include:

• Leading application design, development, and release process for all new and existing assigned projects.
• Working closely with development teams, management, and designers to build world-class software applications.
• Coordinating the collection, description, analysis, and prioritization of requests for new project functionality and existing applications.
• Documenting and reporting problems, recommending solutions or improvements to project managers.
• Translating design specifications into web or client applications that work well across multiple devices.
• Contributing to design and architecture to meet business requirements.
• Keeping up-to-date on the latest web tools, client-side technologies, standards, and practices.
• Working closely with the Quality Assurance team to ensure the delivery of high-quality software.
• Assisting other developers, and showcasing the ability and desire to estimate tasks, meet deadlines, and work effectively with minimal supervision in a team environment.

Candidate Qualifications:

• 7+ years of IT experience primarily using .Net Tech Stack.
• Strong experience in MVC, Web Services, Web API, C#, MSSQL, relational databases, and web development.
• Familiarity with JavaScript, Angular JS and jQuery.
• Experience with .Net Core (.Net 5.0/6.0) and Azure Cloud.
• Experience in responsive web design techniques.
• Hands-on experience in leading the development of .NET solutions.
• Expertise in OOPs, Design Patterns, and Best Practices.
• End-to-end .NET development experience, and proficiency in implementing enterprise applications based on .Net stacks.
• Proficiency in Agile/Scrum methodology.
• Experience in SaaS platforms is preferred.

Job Description:

We are looking for an experienced JavaScript developer who is proficient with React.js. The primary focus of the selected candidate would be on developing user interface components implementing and executing them following well-known React.js workflows (such as Flux or Redux). Also ensuring that these components and the overall application are robust and easy to manage. A commitment to collaborative problem solving, sophisticated design, and quality products are important.

Responsibilities:

• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers
• As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

Technical skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with more current specifications of ECMAScript
• Prior experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization

• Build, extend, and maintain reusable UI components that will be used across many applications.
• Develop best practices and guidelines for contributing UI and reusable components to a central component library.
• Perform installation of code releases and patches and write scripts or programs for IT applications.
• Work closely with our UX design team to ensure usable designs with a consistent look and feel.
• Maintain high-quality code and ensure best practices for UI development.
• Ensure designs follow Web Content Accessibility Guidelines (WCAG)
• Work in a fast-paced agile environment partnering with software engineering teams.