Python
JavaAs the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team
The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products. Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.
We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.
Who you are
- Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
- You work with cloud technologies, including the testing of REST services.
- You implement automatic reporting that will contribute to rapid resolution of failures.
- Capable of bringing together system testing with independently working components.
- Develop and execute comprehensive test strategies.
- You like mentoring other engineers about engineering, automation and testing best practices.
- You independently analyze and troubleshoot advanced Python code and microservices.
- You communicate and work cross-functionally and across management levels.
- You advocate for doing the right thing even if it’s difficult.
What you will achieve
In your first 3 months: Fluency
- You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
- You will have developed a strong understanding and strategy for the independent nature of our testing needs.
- You will apply that strategy to design and start building an initial framework with reporting.
- You will commit multiple high-value automated tests and start the process of addressing CI failures.
In your first 6 months: Mastery
- You will contribute to design discussions and participate in code reviews.
- You will continuously learn and expand the automation testing framework.
- You will contribute to improving functional API documentation.
- You will take ownership of test failures to ensure our CI system stays reliable.
- You will mentor and coordinate work with other SDETs
- You will start to explore performance and other testing areas of testing needs.
Bonus if you have:
- Knowledge of IP traffic concepts and terminology
- Experience with VoIP, Telecommunication Systems, and Communication technologies
- Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes
- Build automation that developers can use locally.
- Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2
- Experience in load testing complex real-time communication platforms
Benefits
Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Healthcare and Wellness
Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Flexible Work Accommodations
These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Education
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Meals & Transportation
Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Dialpad
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Java
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As a L3 analyst, you will play a key role within the Application Management team, leading services for its customer(s). This service has responsibility for the smooth daily operational running of the Client platform both in the cloud and on-premises. The Client application is business critical and centrally manages data for trading, settlement, risk, client and regulatory reporting systems. As a L3 analyst, you will be responsible for supporting complex infrastructure and application issues raised by L1/L2 support teams, and business analysts. You would also be working on client requests for enhancements, fixes, maintaining custom code, and following the best practices such as Agile, DevOps, etc.
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- Manage large amounts of inbound calls/emails/chats in a timely manner
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ALTERNATE TITLES HR Consultant
DEPARTMENT Human Resources
COMPANY Project Eagle
REPORT TO Senior Management
Your role as an HR Generalist will be far from one-dimensional. You’ll undertake a wide range of HR tasks, like organising trainings, administering employee benefits and leaves and crafting HR policies. You will use HRIS to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics.
The ideal HR Consultant will possess in-depth knowledge of HR management. They will have experience in consulting as well as dealing with actual HR issues. The goal is to ensure the HR department’s operations will be running smoothly and effectively to deliver maximum value to the client's organisation as a whole.
ABOUT COMPANY
Founded in 2020 by Tarang Sanghi under the innovation lab Project X, Project Eagle is a full-service talent acquisition, and management consultancy based in Jaipur, RJ (India) at its stealth-startup phase.
Every successful organisation is formed with effective teamwork. We fetch the essential talent and put it in the right place with our lens. It is our intrinsic ability to listen to the client's specific talent requirements, and meet and exceed their expectations.
Backed with cutting edge technology, proprietary database and a passionate team, is a combination that you won’t find anywhere else. We are here to change the way people perceive HR. The new-age HR is cool, vibrant and instrumental in getting people the jobs they love. We have only just begun!
Currently, we are putting together a team of the best and the brightest! We look forward to receiving your application!!
ABOUT DEPARTMENT
In People (you probably know us better as "Human Resources"), we "find them, grow them, and keep them". Put people first and success will follow. On our people-focused teams—Talent Acquisition, Human Resources and Resource Management—we aim to create an environment where our people can learn, develop, achieve, and grow. From the first interview to a person’s last day, we are here to guide, listen, and help our people have a valuable and inspiring experience.
THE PROJECT(s)
- Design and document all in-house and client policies, procedures and systems.
- Deploy an HRMS / HRIS system for entire organisation.
- Assist in recruiting the new teams.
- Assist in the development of new HR products and services.
Environment Consulting Startup
Fresh / Established You are the first person on team.
AREA OF RESPONSIBILITIES*
Strategy & advice
- Formulate strategic and practical plans, and provide advice to clients and employees to address daily issues, and HR matters.
- Conduct research (data collection, surveys etc.) to identify the root cause. Develop and implement HR policies, systems and processes or make modifications to address issues.
- Promote HR programs to create an efficient and conflict-free workplace.
- Devise plans and techniques to drive change and culture management.
- Select and implement suitable HR technology.
- Administer compensation and benefit plans.
- Refurbish knowledge of advancements in the field and present new ideas.
- Conduct recruiting, onboarding, training, off-boarding, and management of personnel.
- Approach, communicate and recruit talent through social networking, job search and portfolio websites.
- Maintain recruitment database, keep track of internal and external job applicants, and respond to speculative recruitment enquiries.
- Initiate and lead human resource programs and projects
- Coordinate Employee Relations and Engagement activities, including rewards and recognition.
- Organize training & development initiatives
- Handle all leave of absence requests from start to finish.
- Maintain employee files and records in electronic and paper form
- Maintain the work structure by updating job requirements and job descriptions for all positions.
- Motivating, developing, and directing people as they work. Identifying the best people for the job.
- Undertake tasks around performance management.
- Ensure compliance with labor regulations
Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates.
Organize quarterly and annual employee performance reviews.
Requirements
- Years of Relevant Experience 3+ years of proven experience as an HR Generalist / Consultant
- Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experience in project management preferably HR related.
- Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.
Nature / Personality
- An analytical mind with problem-solving abilities
- Desire to work as a team with a results driven approach
- Should adhere to strict confidentiality in maintaining all company and client data.
- Excellent communication, interpersonal and consulting skills
- Ability to strategise and formulate business plans
- In-depth knowledge of HR principles, functions, methods and best practices
- Good knowledge of employment/labor laws
- Understanding of research methods and analysis.
Benefits
We offer competitive compensation and benefits.
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AngularJS (1.x)JavascriptThe ideal candidate is a highly resourceful and innovative developer with extensive experience in the
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Qualifications
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- Minimum 3 years of experience of developing web applications using Angular
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plus.
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- BS/MS degree in Computer Science, Engineering or a related subject
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Proxy SQL
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon