
- Experience in design and architecture.
- Sales cloud and service cloud expertise.
- Multi brand, and associated security model is a key problem statement.
- Channel integration using LWC is also a big topic of design discussions
- Telco knowledge,TMF

About Response Informatics
About
Response Informatics is a globally established end to end technology and enterprise level management consulting company.
Incorporated in 1996, we have been sailing the ship with a single goal, the global adaption of the best technological and result driven practices for business growth.
With a humble start with management consulting and global staffing solutions, we have moved up the ladder sharply and significantly. Soon enough, we were delivering in various verticals and services ranging from enterprise level software and application development.
From mere technological consultation to high end, in-depth centers of excellence for cutting edge technologies such as Block chain, Artificial intelligence, Data analytics, Robotic Process Automation, Internet of Things.
Connect with the team
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About the Role:
We are seeking a proactive and detail-oriented HR Executive with at least 1 year of experience in Human Resources. The ideal candidate will assist in managing day-to-day HR operations, recruitment, employee engagement, and compliance. This role is an excellent opportunity for an HR professional looking to strengthen their skills and grow within a dynamic organization.
Key Responsibilities:
- Assist in end-to-end recruitment: job postings, screening, scheduling interviews, and onboarding.
- Maintain employee records and HR databases accurately.
- Support payroll processing and attendance management.
- Ensure compliance with HR policies, labor laws, and company regulations.
- Coordinate employee engagement activities and events.
- Address basic employee queries related to HR policies and procedures.
- Prepare HR letters, contracts, and other documentation.
- Assist in performance management and appraisal processes.
- Collaborate with managers to meet staffing and HR operational needs.
Key Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum 1 year of experience in HR functions (recruitment, onboarding, payroll, compliance, or employee relations).
- Basic knowledge of HR processes and labor laws.
- Strong communication and interpersonal skills.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Ability to multitask, prioritize, and maintain confidentiality.
What We Offer:
- Exposure to diverse HR functions in a growing organization.
- Supportive work environment with opportunities to learn and grow.
- Competitive salary package.

Full Stack Engineer
We are seeking a talented Full Stack Engineer to join our dynamic team. As a Full Stack Engineer, you will play a crucial role in developing and maintaining our systems. You will work in a collaborative environment and have the opportunity to contribute to both backend and frontend development, driving features from concept to launch.
Responsibilities:
- Participate in all phases of the software development lifecycle, from ideation and prototyping to deployment and iteration.
- Focus on backend development while also contributing to web or mobile frontend projects as needed.
- Collaborate effectively with a small team, working closely with other engineers, product managers, and designers.
- Take ownership of major features or releases, working with the team to ensure successful delivery and launch.
- Utilize qualitative and quantitative feedback to iterate on features and releases, driving continuous improvement of our services.
- Design, develop, and maintain scalable and reliable distributed systems.
- Contribute to DevOps processes, including deployment and monitoring.
- Utilize AWS services to build and manage cloud infrastructure.
Requirements:
- 3+ years of experience with Go or related systems languages.
- Proven experience with distributed systems and DevOps.
- Proficiency with Amazon Web Services (AWS).
- Ability to work effectively in a small, collaborative team environment.
- Experience taking ownership of major features or releases and driving them to completion.
- Passion for iterating on features and releases based on user feedback.
- Strong problem-solving skills and attention to detail.
- Ability to transition from whiteboard ideas to prototypes, internal usage, and customer beta quickly.
Preferred Qualifications:
- Experience with frontend technologies (e.g., React, Angular, Vue.js, mobile frameworks).
- Knowledge of database systems and data modeling.
- Familiarity with CI/CD pipelines.
We are excited to hear from passionate engineers who thrive in a fast-paced, collaborative environment and are eager to make a significant impact. If you meet these qualifications and are ready to contribute to our team's success, please apply.
We are looking for a proactive and detail-oriented AWS Project Manager / AWS Administrator to join our team. The ideal candidate will be responsible for configuring, monitoring, and managing AWS cloud services while optimizing usage, ensuring compliance, and driving automation across deployments.
Key Responsibilities:
1) Configure and manage AWS Cloud services including VPCs, URL proxies, Bastion Hosts, and C2S access points.
2) Monitor AWS resources and ensure high availability and performance.
3) Automate deployment processes to reduce manual efforts and enhance operational efficiency.
4) Daily cost monitoring and backup setup for EC2 source code to S3.
5) Manage AWS Elastic Beanstalk (EB), RDS, CloudFront, Load Balancer, and NAT Gateway traffic.
6) Implement security and compliance best practices using AWS Secret Manager, IAM, and organizational policies.
7) Perform system setup for CBT (Computer-Based Test) exams.
8) Utilize AWS Pricing Calculator for resource estimation and budgeting.
9) Implement RI (Reserved Instance) and Spot Instance strategies for cost savings.
10) Create and manage S3 bucket policies with controlled access, especially for specific websites.
11) Automate disaster recovery and backup strategies for RDS and critical infrastructure.
12) Configure and manage AWS environments using EB, RDS, and routing setups.
13) Create and maintain AWS CloudFormation templates for infrastructure as code.
14) Develop comprehensive documentation for all AWS-related activities and configurations.
15) Ensure adherence to AWS best practices in all deployments and services.
16) Handle account creation, policy management, and SSO configuration for organizational identity management.
17) Ability to configure and design AWS architecture.
Required Skills:
· Strong understanding of AWS services and architecture.
· Hands-on experience with:
1) Elastic Beanstalk (EB)
2) RDS
3) EC2
4) S3
5) CloudFront
6) Load Balancer & NAT Gateway
7) CloudFormation
8) IAM, SSO & Identity Management
· Proficient in AWS cost optimization techniques.
· Ability to automate regular tasks and create efficient workflows.
· Clear and structured documentation skills.
Preferred Qualifications:
AWS Certified Solutions Architect (required).
Must have 5+ years of experience in this field.
Previous experience in managed AWS services.



About our Client :-
Our Client is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oréal and the Financial Times. The agency is more than 2,000 people strong, manages $4.5B in annualized media spend, and deploys campaigns in 121 markets via 22 offices in APAC, EMEA and the Americas.
About the role :-
Accountable for quantifying and measuring the success of our paid media campaigns and for delivering insights that enable us to innovate the work we deliver at MFG. Leading multi-product projects, developing best practices, being the main point of contact for other teams and direct line management for multiple team members.
Some of the things we’d like you to do -
● Build a deep understanding of marketing plans and their objectives to help Account teams (Activation, Planning, etc) build comprehensive measurement, and test & learn plans
● Play an instrumental role in evolving and designing new, innovative measurement tools. Managing the process through to delivery and take ownership of global roll out
● Recruit, manage and mentor analytical resource(s), ensuring the efficient flow of work through the team, the timely delivery of high-quality outputs and their continuing development as professionals
● Lead the creation of clear, robust and thought-provoking campaign reviews and insights
● Work with Account teams (Activation, Planning, etc) to help define the correct questions to understand correct metrics for quantifying campaign performance
● To help deliver “best in class” analytical capabilities across the agency with the wider Analytics team, including the use of new methods, techniques, tools and systems
● Develop innovative marketing campaigns and assist clients to define objectives
● Develop deep understanding of marketing platform testing and targeting abilities, and act in a consultative capacity in their implementation
● Provide hands-on leadership, mentorship, and coaching in the expert delivery of data strategies, AdTech solutions, audiences solutions and data management solutions to our clients
● Leading stakeholder management on certain areas of the client portfolio
● Coordination and communication with 3rd party vendors to critically assess new/bespoke measurement solutions. Includes development and management of contracts and SOWs.
A bit about yourself -
● 8+ years of experience in a data & insight role; practical experience on how analytical techniques/models are used in marketing. Previous agency, media, or consultancy background is desirable.
● A proven track record in working with a diverse array of clients to solve complex problems and delivering demonstrable business success. Including (but not limited to) the development of compelling and sophisticated data strategies and AdTech / martech strategies to enable
marketing objectives.
● Ideally you have worked with Ad Platforms, DMPs, CDPs, Clean Rooms, Measurement Platforms, Business Intelligence Tools, Data Warehousing and Big Data Solutions to some degree
● 3+ years of management experience and ability to delegate effectively
● Proficiency with systems such as SQL, Social Analytics tools, Python, and ‘R’
● Understand measurement for both Direct Response and Brand Awareness campaigns desired
● Excellent at building and presenting data in a visually engaging and insightful manner that cuts through the noise
● Strong organizational and project management skills including team resourcing
● Strong understanding of what data points can be collected and analyzed in a digital campaign, and how each data point should be analyzed
● Established and professional communication, presentation, and motivational skills
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a After Sales Service Head, you will be responsible for customer service operations and strategic planning for providing product after-sales services to guarantee that established targets are reached.
What you will do:
- Preparing and managing the annual operating budget of the after-sales department
- Developing and optimizing support and service processes, tools, and systems
- Monitoring vendor/supplier contract details to notify of pending expiration and helping process renewal
- Directing and coordinating the customer service operation appropriately with set customer service standards
- Creating and implementing strategies to limit product returns that exceed a predetermined threshold
- Working with sales department heads to improve product sales success through effective post-sale planning
- Evaluating MFR/FFR and working on a product life cycle strategy with the product and sales teams
- Training, motivating, and leading after-sales teams to meet specified goals and targets while increasing productivity
- Maintaining a top quality repair service and reducing returns
- B2B and B2C return handling with A/B/C/D category product categorization
- Verifying and following up on orders for spare parts based on an analysis of product repair possibilities to assure a ready supply
- Overseeing all post-sales services to ensure customer satisfaction
- Maintaining an up-to-date knowledge of job operations by conducting research and making recommendations
- Ensuring that the customer data of the after-sales department are up to date and easily accessible
- Providing periodic reports to management on all after sales activities
Desired Candidate Profile
What you need to have:- B.E/B.Tech and/or MBA
- Relevant experience of 7-10 years
- Understanding of customer needs and making appropriate proposals
This wellness platform is revolutionising primary health and wellness in India.
- Creating strategies to drive sales through ecommerce marketplaces like Amazon, Flipkart, Nykaa, Healthkart etc
- Categorizing, listing and positioning the company’s products in various Ecommerce marketplaces such as Amazon and Flipkart and generating interest in the same for the right audience.
- Recommending, managing and executing online content and promotional campaigns to increase the company’s business and in turn increase the revenue.
- Being responsible and managing various operational activities such as merchandising, post listings, customer service etc. related to the company’s e-commerce presence.
- Researching, analyzing and providing insights on online shopping trends of customers and reporting the same to the management.
- Addressing and resolving customer issues and concerns in a timely manner and ensuring excellent customer service. Also collecting and working on the feedback given by customers in the marketplaces regarding the company’s products.
- Monitoring the business performance on the e-commerce marketplaces and reporting the same along with recommendations to the management.
- Updating and maintaining e-commerce sales data and reporting the same to the management in regular intervals
- Ensuring compliance of related laws & regulations while managing various contracts, disclaimers, agreements etc. Also, participating in the planning/forecasting of relevant budgets.
- Working closely with various internal teams as well as external third-party stakeholders.
Desired Candidate Profile
What you need to have:- Graduation is a must.
- Relevant experience of 4-8 years in e-commerce marketplace sales
- Proficient with marketplace portals like Amazon and Flipkart.
- Excellent knowledge of prevailing procedures and techniques in e-commerce.
- Hands-on experience in managing and maintaining e-commerce websites/portals.
- Excellent communication, analytical, multi-tasking and negotiation skills.
We’re on the lookout for Presentation specialists (100% remote role) for our content development productized service. Our ideal candidate is someone who is good with design, and lightning-fast with PowerPoint.
Responsibilities
- Update/Refresh PowerPoint slides including standardizing shapes, positioning
- Create fresh slides from text, images and convert them into editable PowerPoint elements
- Adhere to brand guidelines set by the clients
- Create infographics in PowerPoint from scratch
We rely heavily on choosing assets from library vs. creating them from scratch
Requirements
- 3 years prior experience in creating Presentation Slides
- Proficient with written English
- An eye for quality understands design. colour contrasts, font styles, alignment and needs to have an attention to detail
- Experience with other Software tools such as Photoshop, Visio, Illustrator is a plus
- Aggressive: The company leadership is extremely driven and aggressive, and the potential candidate should have the same all-consuming drive
Benefits:
- INR 4-6 lakh/yr
- WFH benefit: INR 5K/mo for WFH conveniences. Buy coffee, energy drinks, hire a cleaner, whatever makes your WFH life easier
Strong knowledge Drupal8.Must be Acquia certified developer
Hands-on experience in Acquia solutions like Acquia Lift and Acquia Site
Factory.Good knowledge on OOPS
Good knowledge of CSS, JQuery, JavaScript.Good knowledge of CSS, JQuery,
JavaScript
Good knowledge code version control tools - GIT, SVN.Ensure Code review and
coding guidelines for the project
Ensure cross-browser, cross-platform, and/or cross-device compatibility for
inconsistencies.
Perform Unit testing before delivery.Ensures that effort is tracked and
maintained throughout the life of project.
Collaboration between Development team and UX team for the layout and UI
designs.Collaboration between Development team and Testing-QA team.
Provide inputs on development efforts.Perform RCA for defects found during
QA and UAT
Analyzes the requirements and seek clarifications before developing the
projects.Ensures that the project is developed and delivered on time with
best quality
Follow SDLC/Scrum process defined for project

