Marketing Trainee

Job Summary:

As an AI Developer, you will build the AI-powered components of our solutions — LLM-based extraction, classification, summarisation, NLP, OCR pipelines, RAG patterns, and intelligent automation. You will

partner with the Business Analyst(s) to deeply understand the business problem, with the AI Architect to align on the technical design and reusable framework, and with our Automation Developers to integrate

your AI components into orchestration engines, configurable web interfaces, and end-to-end automated workflows.

Responsibilities:

• Partner with the Business Analyst from the earliest stages of every engagement to understand the business problem, the data flow, the upstream triggers, and the downstream consequences before writing a single line of code.
• Work with the AI Architect to align on the solution design, the reusable framework to be extended, the cloud-native architecture, and the LLM/NLP/OCR approach for each engagement.
• Develop AI-powered components for solutions across Finance & Accounting use cases — invoice and document extraction, contract abstraction, anomaly detection, classification, summarization, conversational interfaces, RAG-based knowledge retrieval and many more.
• Build cloud-native solutions on Microsoft Azure — leveraging Azure OpenAI, Azure AI Services (Document Intelligence, Vision, Language), Azure Functions, Azure Storage, Azure SQL, Service Bus, and Azure API Management — ensuring every solution is scalable and secure by design. You will use Claude and Microsoft 365 ecosystem also depending on the business requirements.
• Implement enterprise-grade logging across every system and user activity, so that every action in production is traceable, observable, and auditable.
• Build solutions that are highly configurable — no static or hard-coded values — with parameters such as processing volume, run schedule, batch size, model temperature, confidence thresholds, and human-in-the-loop split exposed for end-user control.
• Develop and continuously improve a library of reusable LLM components — prompt templates, RAG patterns, document chunking, evaluation harnesses, guardrails, and output parsers — so that no new AI module is written from scratch when an existing one can be extended.
• Collaborate with Automation Developers to ensure every AI solution plugs cleanly into the COE’s orchestration engine, the configurable web interface that shows real-time progress to end users, and the broader automation flow.
• Treat every business problem as an opportunity to ask whether the underlying process can be improved before reaching for an AI hammer — and raise this constructively with the Business Analyst, AI Architect, and stakeholders when you see it.
• Implement responsible AI practices — prompt injection defence, output validation, hallucination grounding, PII handling, content filters, and access controls — because we work with sensitive financial and contractual data.
• Build evaluation harnesses and test sets for every AI component you ship — measuring accuracy, precision, recall, latency, cost, and drift over time.
• Write clean, well-documented, and well-tested code in Python and / or .NET / C#, with appropriate unit tests, integration tests, and CI/CD pipelines on Azure DevOps.
• Support UAT and production cutover alongside the Business Analyst and Automation Developers, debug production issues quickly, and contribute to post-go-live hypercare

Must Have Skills:

• 5 to 10 years of overall software development experience, with a meaningful portion of the last
• 2–3 years dedicated to building production AI / GenAI / NLP / OCR solutions.
• Hands-on production experience with Large Language Model APIs — Anthropic Claude, OpenAI /
• Azure OpenAI, or equivalent — including prompt engineering, structured output extraction, function / tool calling, and streaming.
• Working experience with Retrieval-Augmented Generation (RAG) patterns — embeddings, vector stores (Azure AI Search, Pinecone, FAISS, or equivalent), chunking strategies, hybrid search, and retrieval evaluation.
• Hands-on experience with at least one OCR / Document Intelligence platform — Azure AI Document Intelligence (Form Recognizer), AWS Textract, Google Document AI, or equivalent — including post-OCR LLM-based extraction and validation.
• Strong programming skills in Python and / or .NET / C#, with practical experience writing production-grade, maintainable, well-tested code.
• Hands-on experience building cloud-native applications on Microsoft Azure — Azure Functions, AKS, Azure Storage, Azure SQL, Cosmos DB, Service Bus, Event Grid, Azure API Management — with a strong appreciation for scalability and security.
• Working understanding of microservice architecture, RESTful APIs, asynchronous messaging, and event-driven patterns.
• Demonstrable experience implementing structured logging, observability, and monitoring — Azure Monitor, Application Insights, Log Analytics, or equivalent — in production systems.
• Experience designing and implementing configurable systems — externalized configuration, feature flags, parameterised workflows — so end users can adjust operational metrics without a developer touching code.
• Experience integrating AI components into orchestration engines and workflow platforms (e.g. Azure Logic Apps, Durable Functions, Power Automate, Camunda, Airflow, or RPA platforms such as UiPath / Power Automate Desktop / Blue Prism).
• Comfort building or contributing to web interfaces (React, Blazor, or equivalent) that display progress, exceptions, and end-user controls in real time. This is not a mandatory requirement but will be an advantage.
• Strong understanding of responsible AI — prompt injection, hallucination, grounding, PII handling, evaluation, and guardrails — with a track record of applying these in production code.
• Experience with CI/CD on Azure DevOps or GitHub Actions, Git-based workflows, and basic DevOps / MLOps / LLMOps practices.
• Working knowledge of Agile / Scrum delivery.

Good to Have Skills:

• Exposure to or genuine interest in Finance & Accounting business processes is a strong plus. Prior experience in real estate, fintech, banking, shared services, or finance transformation.
• Certifications such as Microsoft Certified: Azure AI Engineer Associate, Azure Developer Associate, or equivalent.
• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, Data Science, or a related field.

Why choose us?

Bits in Glass is a leading software consulting firm specializing in innovative data solutions and enterprise applications.

• Industry Leader:

1. Bits in Glass(BIG) has been in business for more than 20 years. In 2021 Bits in Glass joined hands with Crochet Technologies, forming a larger organization under the Bits In Glass brand to better serve customers across the globe.
2. Offices across three locations in India: Pune, Hyderabad & Chandigarh.
3. Specialized Pega partner since 2017, delivering Pega solutions with deep industry expertise and experience.
4. Proudly ranked among the top 30 Pega partners, Bits In Glass has been one of the very few sponsors of the annual PegaWorld event.
5. Elite Appian partner since 2008, delivering Appian solutions with deep industry expertise and experience.
6. Operating in the United States, Canada, United Kingdom, and India.
7. Dedicated global Pega CoE to support our customers and internal dev teams.
8. Specializes in Databricks, AI, and cloud-based data engineering to help companies transition from manual to automated workflows.

• Employee Benefits:

1. Career Growth: Opportunities for career advancement and professional development.
2. Challenging Projects: Work on innovative, cutting-edge projects that make a global impact.
3. Global Exposure: Collaborate with international teams and clients to broaden your professional network.
4. Flexible Work Arrangements: Support for work-life balance through flexible working conditions.
5. Comprehensive Benefits: Competitive compensation packages and comprehensive benefits including health insurance, and paid time off.
6. Learning Opportunities- Great opportunity to upskill yourself and work on new technologies like AI-enabled Pega solutions, Data engineering, Integration, cloud migration etc.

• Company Culture:

1. Collaborative Environment: Emphasizes teamwork, innovation, and knowledge sharing.
2. Inclusive Workplace: Values diversity and fosters an inclusive environment where all ideas are respected.
3. Continuous Learning: Encourages professional development through ongoing learning opportunities and certifications.

• Core Values:

1. Integrity: Commitment to ethical practices and transparency in all business dealings.
2. Excellence: Strive for the highest standards in everything we do.
3. Client-Centric Approach:

Job Description:-

• Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
• Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
• Experience in Oracle Database migrations to cloud (preferably Azure ).
• Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
• Work experience in Unix Shell scripting & automation.
• Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
• Effective communication and presentation skills.
• Analyzes problems, identifies solutions, and makes decisions.
• Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
• Demonstrates a willingness to learn, adapt, and grow professionally
• 
  
• Mandatory Technical Skills:
• Must have experience with Azure Cloud Infrastructure.
• Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
• Oracle DB Architecture experience in Oracle 19c,18c &12c .
• Experience in implementing multi-tenant architectures.
• Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
• Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
• Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
• Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
• Experience in any other database apart from Oracle like MS-SQL.
• Good written/Verbal Communication, Presentation, Interactive skills with team across geography

We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.

Responsibilities

• Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
• Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
• Provide expertise in scheduling basics to automate data processing tasks.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
• Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
• Monitor and optimize SQL queries to enhance performance and efficiency.
• Develop and maintain documentation for all data integration processes and solutions.
• Troubleshoot and resolve issues related to data integration and ETL processes.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Provide technical guidance and mentorship to junior developers.
• Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
• Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.

Qualifications

• Possess a strong understanding of PL/SQL and its application in data integration.
• Demonstrate expertise in data warehousing concepts and their practical implementation.
• Have experience with scheduling basics to automate and streamline data processes.
• Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
• Exhibit strong SQL skills for querying and managing databases.
• Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
• Have experience with Unix Shell Scripting for automating data processing tasks.
• Display excellent problem-solving skills and attention to detail.

• Minimum of 1 year experience in Call center / freshers can also apply
• 12th or any degree
• Languages : Tamil, Malayalam , Basic English

• 4+ years distributed service engineering experience in a software development environment
• Experience driving feature design reviews, documentation, UX reviews, and working with Product Managers through the entire launch process
• Strong development experience in Java, C++, C#, or similar OO languages
• Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals
• Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures
• Good understanding of databases, NoSQL systems, storage and distributed persistence technologies
• Experience building multi-tenant, virtualized infrastructure a strong plus

We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone.

Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Requirement & Skills

• Sales Executive Responsibilities:
• Setting sales goals and developing sales strategies.
• Researching prospects and generating leads.
• Contacting potential and existing customers on the phone, by email, and in person.
• Handling customer questions, inquiries, and complaints.
• Preparing and sending quotes and proposals.
• Managing the sales process through specific software programs.
• Meeting daily, weekly, and monthly sales targets.

Sales Executive Requirements:

• Graduate or 1+ years of sales experience.
• Excellent customer service and sales skills.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.
• Good negotiation and problem-solving skills.

• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients and operate as the lead point of contact for any and all matters specific to your customers
• Develop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsors
• Provide strategic pre sales support for sales activities including needs analysis, data review, product demonstrations and other general sales support
• Mine the existing accounts for new business possibilities and utilizing available resources to drive account retention and growth
• Proactively assess, clarify, and validate customer needs on an ongoing basis and document as SOW
• Work cross-functionally with business development, marketing, product, technology and finance teams to ensure the timely and successful delivery of the solutions per to customer needs 
• Analyze latest marketing trends using CRM and analytics tools and tracking industry activities and providing valuable inputs for fine-tuning marketing strategies.

Key Roles and Responsibilities

• Developing strategic social marketing plans, that maximise the potential of each social channel
• Managing social media content calendar for clients
• Supervising the creation of written and visual content across several social media platforms
• Increasing social media engagement across platforms
• Building and moderating social media communities by responding to comments and keeping members engaged
• Monitoring brand performance across channels
• Monitoring and analyzing trends and competitor performance

Requirements

• Understanding of/proven expertise in social media marketing and social media platforms
• Strategic thinking for developing effective marketing campaigns
• Strong writing skills
• Ability to study and interpret marketing analytics
• Great organizational skills; ability to monitor multiple social media platforms concurrently
• Good leadership skills to organize teams
• Excellent communication skills for reporting results
• Adept at community building and keeping calm under high-pressure online interactions