Business Development Executive at Felicitycare · Jaipur · 1 - 4 years · ₹3L - ₹4L / yr · Profitable · Posted 20 Jul 2022
Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.
In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!
http://www.felicity.care" target="_blank">www.felicity.care
https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company
https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health
Responsibilities:
- Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.
- Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.
- Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.
- Gather customer information on call and update it on the CRM.
- Maintain meaningful relationships with existing customers to ensure that they are retained.
- Identify and nurture high-quality leads (people who are likely to buy).
- Ensure timely follow-ups with all potential customers to close the sale.
Requirements:
- Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.
- The ability to speak regional Indian languages & having experience with CRM software will be an advantage.
- Exceptional verbal, oral & written communication skills.
- Willingness to learn, a positive outlook & result-orientedness.
- An in-depth understanding of sales principles, strategies, and tactics.
- Empathetic & patient to handle customers in a more efficient manner.
WHY FELICITY? –
We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Felicitycare
About
Company social profiles
Similar jobs (6)
Job description
Job Title: Academic Counsellor Inside SalesCompany: Infinity Learn by Sri Chaitanya Job Description
As an Academic Counsellor Inside Sales, you will be responsible for interacting with prospective students and parents, understanding their academic requirements, and guiding them toward the right educational programs offered by Infinity Learn.The role requires excellent communication skills, a target-oriented mindset, and the ability to build strong customer relationships through outbound calling, counselling, demo booking, and sales conversion.
Key Roles & Responsibilities
- Make outbound calls to approximately 150200 prospective leads on a regular basis.
- Connect with prospective students and parents through calls and virtual interactions.
- Understand the academic requirements and needs of students and parents.
- Counsel parents and students regarding available courses, program benefits, and learning opportunities.
- Book online live demo sessions with interested parents and students.
- Coordinate with parents to confirm their availability for the scheduled demo session.
- Conduct online live demo sessions with the parent along with their child, explaining the program, features, benefits, and learning approach.
- Follow up regularly with interested leads after demo sessions.
- Handle customer queries and objections professionally.
- Convert qualified leads into enrollments/admissions and achieve assigned sales targets.
- Maintain customer data and update sales records/CRM regularly.
- Coordinate with internal teams to ensure smooth onboarding and post-sales support.
- Contribute to overall revenue growth by achieving individual and team targets.
Eligibility Criteria
- Graduation is Mandatory.
- Freshers with strong communication skills and an interest in sales can also apply.
- Prior experience in Inside Sales / Telesales / EdTech Sales will be an added advantage.
- Strong communication, convincing, counselling, and negotiation skills required.
- Candidate should possess a personal laptop and stable internet connection.
- Self-motivated, target-driven, and comfortable with outbound calling and sales targets.
Salary & Benefits
- Attractive Fixed Salary
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Sales Training & Development
- Dynamic and Growth-Oriented Work Environment
Working Details
- Working Days: Tuesday to Sunday
- Fixed Week Off: Monday
- Work Timings: 11:00 AM to 9:00/9:30 PM
- Work Mode: Work From Office
Job description
Job Title: Academic Counsellor Inside SalesCompany: Infinity Learn by Sri Chaitanya Job Description
As an Academic Counsellor Inside Sales, you will be responsible for interacting with prospective students and parents, understanding their academic requirements, and guiding them toward the right educational programs offered by Infinity Learn.The role requires excellent communication skills, a target-oriented mindset, and the ability to build strong customer relationships through outbound calling, counselling, demo booking, and sales conversion.
Key Roles & Responsibilities
- Make outbound calls to approximately 150200 prospective leads on a regular basis.
- Connect with prospective students and parents through calls and virtual interactions.
- Understand the academic requirements and needs of students and parents.
- Counsel parents and students regarding available courses, program benefits, and learning opportunities.
- Book online live demo sessions with interested parents and students.
- Coordinate with parents to confirm their availability for the scheduled demo session.
- Conduct online live demo sessions with the parent along with their child, explaining the program, features, benefits, and learning approach.
- Follow up regularly with interested leads after demo sessions.
- Handle customer queries and objections professionally.
- Convert qualified leads into enrollments/admissions and achieve assigned sales targets.
- Maintain customer data and update sales records/CRM regularly.
- Coordinate with internal teams to ensure smooth onboarding and post-sales support.
- Contribute to overall revenue growth by achieving individual and team targets.
Eligibility Criteria
- Graduation is Mandatory.
- Freshers with strong communication skills and an interest in sales can also apply.
- Prior experience in Inside Sales / Telesales / EdTech Sales will be an added advantage.
- Strong communication, convincing, counselling, and negotiation skills required.
- Candidate should possess a personal laptop and stable internet connection.
- Self-motivated, target-driven, and comfortable with outbound calling and sales targets.
Salary & Benefits
- Attractive Fixed Salary
- Performance-Based Incentives
- Career Growth Opportunities
- Professional Sales Training & Development
- Dynamic and Growth-Oriented Work Environment
Working Details
- Working Days: Tuesday to Sunday
- Fixed Week Off: Monday
- Work Timings: 11:00 AM to 9:00/9:30 PM
- Work Mode: Work From Office
Job Responsibilities:
Handling all fresh inquiries by making outbound phone calls, answering basic queries, and scheduling their appointments with the Counsellors of K11.
These would be all the leads who have already inquired about the courses at K11 through various media.
The calls would NOT be cold calls to random data. Follow up calls to all these inquiries as required.
Update the details on CRM and other systems used by the company Submit daily activity report to immediate superior.
Desired Profile:
Excellent communication and coordination skills, counseling skills required.
Should be target-oriented, focused, proactive, and a keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)
Preferred Qualifications:
Experience: 1 -4 years (Preferred a call center experience) Education: Graduate
● Handle inbound and outbound leads and convert them into paid enrollments ● Conduct detailed counselling sessions to understand learner goals and recommend the right program ● Drive the complete sales cycle: lead qualification → demo → follow-ups → closure ● Maintain high conversion rates and meet revenue targets ● Manage CRM updates, track leads, and ensure timely follow-ups ● Coordinate with operations and support teams for the smooth onboarding of learners ● Build strong relationships with prospects to improve trust and conversion
🚨 WE’RE HIRING | ACADEMIC COUNSELLOR – INSIDE SALES 🚨
Infinity Learn by Sri Chaitanya is hiring passionate and target-driven professionals for our Bangalore & Hyderabad locations!
📍 Locations: Bangalore | Hyderabad
🏢 Work Mode: Work From Office
📅 Working Days: Tuesday to Sunday
🗓️ Week Off: Monday
⏰ Timings: 11:00 AM – 9:00 / 9:30 PM
🎯 What You’ll Do
• Connect with prospective students and parents through outbound calls
• Understand their academic requirements and counsel them on suitable programs
• Book and coordinate online demo sessions
• Conduct live demo sessions with parents and students
• Handle queries and objections effectively
• Follow up with interested leads and drive enrolments
• Achieve individual and team sales targets
• Maintain CRM/sales records and contribute towards revenue growth
The role involves regular outbound calling, counselling, demo booking, follow-ups and sales conversions.
👤 Who Can Apply?
• Graduation is mandatory
• Freshers with strong communication skills and a genuine interest in sales can apply
• Experience in Inside Sales / Telesales / EdTech Sales is an added advantage
• Strong communication, convincing, counselling and negotiation skills
• Target-driven and comfortable with outbound calling
• Personal functional laptop is mandatory
🚀 Training & Growth
1 Month Training Program:
➡️ 1 Week CRT – Product knowledge, demo conduction & calling pitch
➡️ 3 Weeks OJT – Practical exposure & performance tracking
Performance will be evaluated on talk time, demo bookings and demo conductions, and at least 1 sale is mandatory to clear the training period.
✨ Performance-Based Incentives
✨ Career Growth Opportunities
✨ Professional Sales Training & Development
✨ Dynamic & Growth-Oriented Work Environment
If you are someone with the passion, hunger and zeal to build a career in sales, earn, learn and grow, we would love to hear from you!
#Hiring #InfinityLearn #SriChaitanya #AcademicCounsellor #InsideSales #SalesJobs #BangaloreJobs #HyderabadJobs #EdTechJobs #CareerOpportunity #HiringNow #SalesHiring #JobOpening
About the Organisation
BrightCHAMPS is reimagining how children learn for the future. By blending structured pedagogy with real-world application, we help young minds master essential skills like coding, AI, financial literacy, entrepreneurship, and communication. Our mission is simple: turn curiosity into confidence and learning into lifelong capability—empowering children across the globe to thrive in a rapidly evolving world.
BrightCHAMPS’ course offerings are built to help children discover what they’re capable of. Each program is thoughtfully designed to develop practical skills—such as logical thinking through coding, decision-making through financial literacy, innovation through entrepreneurship, and confidence through communication. The learning journey emphasizes hands-on projects, real-world scenarios, and personalized guidance, enabling students to apply what they learn beyond the screen. These courses aim to nurture independence, curiosity, and a growth mindset—skills that stay with learners for life.
- Company Name - BrightCHAMPS Tech Private Limited
- Website - https://www.brightchamps.com
- Role: Academic Counsellor
- Model: Work From Office
- Working Days: 6 days including Saturday & Sunday. week-off will be rotational
- Timings: 10pm - 7am
- Depending on operational needs, you may be required to work extended hours to support peak business periods or critical deliverables.
Role Overview
Support the Business Development team in driving international sales across the global market. Gain hands-on experience in high-volume edtech sales, working with global customers while contributing to our mission of transforming education worldwide.
Key Responsibilities
- Engage with international leads via calls, emails, and virtual consultations.
- Understand customer needs and pitch premium edtech programs through consultative selling.
- Manage follow-ups, maintain lead data, and update sales trackers using Google Sheets/CRM tools.
- Handle objections professionally and assist in closing high-value international deals.
- Collaborate with cross-functional teams to improve conversion rates and customer experience.
- Meet daily/weekly outreach and revenue targets.
Qualifications & Skills
- Current student/recent graduate in Business, Marketing, or related field (0–1 year experience).
- Strong communication and persuasion skills; confidence in speaking with international customers.
- Proficiency in Google Sheets/Excel; CRM familiarity is a plus.
- Passion for edtech, startups, and performance-driven roles.
What We Offer
- Exposure to international sales in a unicorn-scale edtech company valued at $650M, serving 30+ countries.
- Structured training and mentorship from high-performing international sales leaders.
- High-growth career opportunities based on performance.
Requirements
- Immediate joiner.
- Personal laptop is mandatory.
- Comfortable working flexible working hours aligned with international time zones.
- Strong communication and negotiation skills.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon